Bridge the Leadership Gap - eLearning Bundle Course

“People

Course Details:

Length: 37 Courses

Price: $700/person (USD)

Access Length: 6 months

Bulk Pricing: 10+ Contact Us

Course Features:

Instant Access After Purchase

Lecture by Recorded Video

Stop and Start as Needed

Certificate of Completion

Software Lab Included: N/A

Delivery Method:

 Self-Paced Online

Individuals & Groups
@ Your Location


 

Course Overview

Bridge the Leadership Gap: Transform Your Career with Advanced Change Management, Strategic Thinking, and Collaborative Leadership

The Bridge the Leadership Gap - eLearning Bundle consists of video lectures grouped into 9 topics:

  • MANAGING CHANGE
  • INSPIRING COMMITMENT
  • LEADING EMPLOYEES
  • TAKING INITIATIVE
  • BUILDING COLLABORATIVE RELATIONSHIPS
  • HAVING A STRATEGIC PERSPECTIVE
  • KNOWING STRATEGIC PLANNING
  • EMBRACING PARTICIPATIVE MANAGEMENT
  • BEING A QUICK LEARNER

The Bridge the Leadership Gap master bundle is a comprehensive, nine-section training program engineered to elevate managers to strategic leaders capable of driving organizational success and managing complex challenges. This curriculum focuses on developing the high-impact skills that differentiate effective leaders from merely competent managers, preparing you to thrive in a dynamic global environment.

This bundle delivers mastery across core leadership competencies:
  • Strategic & Visionary Leadership: Learn to develop a Strategic Perspective and master Strategic Planning 101, including the creation of winning product strategies and effective Strategy Execution. You will develop the critical thinking skills necessary for well-informed, high-stakes decision-making.
  • Change & Risk Mastery: Gain expertise in Change Management, utilizing powerful tools like McKinsey’s 7-S Change Model to successfully prepare employees for transitions. This includes strategies for addressing negative feelings and mitigating uncertainty.
  • People & Influence: Master the art of Inspiring Commitment by shifting feedback to positive reinforcement and utilizing the top six employee motivators to address team disengagement. You will learn to lead people, not just manage tasks, and effectively lead virtual teams.
  • Proactivity & Collaboration: Develop the courage to Take Initiative and contribute proactively to the team. Crucially, you will learn to master Building Collaborative Relationships by applying the SCARF model and principles of Participative Management to harness your team's collective intelligence for robust group decision-making and collaborative problem-solving.

By completing this comprehensive course, you will transform your leadership presence, enhance team productivity, and confidently bridge the gap between your current skill set and the demands of modern executive leadership.

Don't just manage. Lead with impact. Enroll now to bridge the leadership gap and accelerate your career!

Also Included - 4 Courses: An Essential Career Skills Pack with 4 courses in key areas for career management and growth, including Time Management, Digital Skills, Creativity and Soft Skills.

 


Course Notes

Bundle Objectives
  • Successfully prepare employees for and implement organizational change using structured models like McKinsey’s 7-S.
  • Master the distinction between managing tasks and leading people to foster innovation and growth.
  • Develop strategies for leading and managing effective virtual teams, ensuring trust and clear communication.
  • Shift the approach to feedback to inspire commitment and strengthen employee performance.
  • Identify the six top employee motivators and apply them to address team disengagement.
  • Cultivate the courage to take initiative by creating value and embracing smart risk-taking.
  • Build professional relationships and strong alliances using the principles of the SCARF model.
  • Develop an agile critical thinker mindset to avoid cognitive biases in decision-making.
  • Apply the steps to think more strategically, moving from tactical to visionary leadership.
  • Master the fundamentals of Strategic Planning, including aligning efforts with organizational vision and mission.
  • Create a winning Product or Service Strategy by prioritizing core customer needs.
  • Harness Collective Intelligence and utilize participative management for robust group decision-making.
  • Apply collaborative problem-solving techniques like the Delphi technique.
  • Identify individual learning styles and choose learning goals over performance goals for continuous self-improvement.

Target Audience

This course is suitable for:

  • Current Managers and Supervisors: Individuals seeking to transition from operational management into strategic, high-impact leadership roles.
  • Aspiring Leaders: High-potential employees or team leads who need advanced skills in change management, strategic planning, and people leadership.
  • Organizational Development Professionals: Those responsible for training, culture, and implementing strategic initiatives that require strong leadership buy-in.
  • Business Owners and Entrepreneurs: Leaders who need to master the vision, collaboration, and decision-making frameworks essential for scaling and managing organizational growth.

Key Features
  • Audio Narration
  • Video
Languages
  • Audio/Video/Course Text: American English.
  • Subtitles (Closed Caption): N/A.
Course Duration
  • Bridge the Leadership Gap: 9 hr 16 min
  • Essential Career Skills Pack: 2 hr 23 min

 


eLearning Training Delivery Method

Learn at Your Own Pace

This self-paced online course lets you learn independently at your own pace through Certstaffix Training's easy-to-use platform.

How It Works

  • A Learn at your own pace - Start and stop as it is convenient for you. Pick up where you left off.
  • Lecture utilizing video and recorded screenshots
  • 6-month subscription length
  • Instant Access After Purchase

Have more than 10 students needing this course? Contact Us for bulk pricing.

 


Course Topics

MANAGING CHANGE

Section Duration - 3 Courses, 29 min

This essential section equips leaders with the crucial skills to successfully navigate and implement organizational change, transforming uncertainty into growth. You will master effective Change Management strategies, starting with how to prepare employees by communicating the necessity and benefits of new behaviors and processes, ensuring successful cultural integration. The curriculum emphasizes proactive leadership, teaching you how to address and mitigate the negative feelings that naturally arise during periods of transition.

A core focus is the application of the globally recognized McKinsey’s 7-S Change Model, a powerful tool for organizational analysis that helps align the seven key elements of your business for seamless adaptation. By learning to identify the essential steps for effective change, you will boost your ability to handle significant shifts, ensuring your organization maintains its competitive edge and avoids the costly consequences of poor change management.


Courses in this Section:

New Leader: Change Management: Preparing for Change
Course Duration - 5 min

Learners are taught how to show employees the need for the change and how they'll benefit from the change. This will allow you to integrate the changed behavior or process into your team's culture, which is essential to having the change succeed.

Course Objectives:
  • Identify how to prepare employees to support a change effort within your company
  • Describe how you'll communicate about the change with your team
  • Describe how to address negative feelings about the change



Leading Change: McKinsey’s 7-S Change Model
Course Duration - 14 min

Every organization has to change in order to maintain a competitive edge in the corporate world. Failing to change constitutes to failure. A leader ensures that the organization functions well while adapting to change. McKinsey’s 7-S model is based on the premise that organizations perform properly when seven key elements are aligned. The model is most often used as an organizational analysis tool to assess and monitor changes in the internal situation of an organization. In this course, we will examine McKinsey's 7-S model for mid-term organizational change.

Course Objectives:
  • List the seven elements of Mc Kinsey’s change model
  • Identify the hard and soft elements of the factors of change
  • Use the model to change organizational behavior
  • State the advantages and disadvantages of the model



Change Management (Global)
Course Duration - 10 min

Remember how you used to spend your weekends? Heading over to Blockbuster to rent the latest movie on tape, and cuddling up on the sofa with overpriced popcorn and snacks? Sure, we’re nostalgic about it, but it was all a bit rubbish really, having to rewind those cassettes and rushing back to the store to try and avoid those late fees.

Times change. It’s something that we can’t stop, even if we wanted to. The rapid advances in technology and changes in attitudes and behaviours mean that you have to adapt to survive, or sink. Many businesses fall by the wayside because they weren’t able to manage their change effectively.

This short course has been designed to boost your ability to handle change effectively. Spend a few minutes with us and see how you can help your company change with the times.

Course Objectives:
  • Identify the essential steps for effective change management
  • Recognise the consequences of poor change management
  • Cope with big changes


 


 

INSPIRING COMMITMENT

Section Duration - 4 Courses, 2 hr

This section is essential for leaders aiming to bridge the gap between management and genuine team inspiration by focusing on the core drivers of employee commitment and engagement. You will learn how to shift the perception of feedback from negative to positive, mastering the skills needed to effectively deliver both positive and corrective feedback to strengthen employee performance and resolve issues with difficult employees.

The curriculum provides researched strategies, including the framework from Ashridge Executive Education, to help you quickly identify and address team disengagement by pinpointing employees' "Zones of Engagement." Crucially, you will learn to utilize the top six motivators for employees to create an enabling, unified corporate culture and oneness, ultimately establishing your organization as an employer of choice and maximizing team success and productivity.


Courses in this Section:

Leveraging Feedback to Strengthen Employee Commitment
Course Duration - 20 min

Receiving feedback has a negative connotation associated with anxiety and fear. But feedback can be a powerful way to strengthen commitment, improve performance, and resolve problems with difficult employees.

Course Objectives:
  • Give positive feedback to strengthen employee and team commitment
  • Effectively deliver corrective feedback to improve performance and behavior
  • Use feedback to resolve problems with difficult employees



Identify and Address Team Disengagement
Course Duration - 20 min

When teams are engaged, not just in their work but in the team’s mission and in supporting each other, team success and productivity increase, so, it goes without saying that managers and leaders need to be able to identify disengagement and know how to rebuild engagement in order to secure team success. But how can you do that? Well, research from Ashridge Executive Education at Hult International Business School has the answer. They have created a way to quickly and effectively pinpoint levels of engagement and the effect they have on team dynamics. In this course, we’ll be looking at that research to help you identify the level of engagement within your teams and form specific steps to build engagement, trust, and productive teamwork.

Course Objectives:
  • Recall the four "Zones of Engagement”
  • Identify the level of engagement of your team
  • Apply strategies to increase team engagement
  • List the three key elements for engaging your employees



Culture and Oneness
Course Duration - 20 min

Culture and Oneness is a course designed to help create a unified culture in your organization. A positive, facilitative culture is integral to all organizations’ success. In this course, Maria Deveson-Crabbe explains to Eve Ash how this can be achieved through the concept of “oneness”. A failure to take advantage of opportunities to lead prevents your people from becoming united in their work. Once this course is completed, you will have learned the importance of building and enabling environments that foster strong leaders, developing a strong leadership team, and uniting people to resolve problems. You will recognize value in measuring engagement and being an employer of choice.

Course Objectives:
  • Identify how to lead so your people are united in their work
  • Create an enabling environment
  • Develop a strong leadership team
  • Unite people and resolve problems
  • Measure engagement and be an employer of choice



Employee Engagement Essentials
Course Duration - 1 hr

There’s no shortage of leadership education available today, which means we should all theoretically be amazing leaders. Yet survey after survey shows that most of us are disengaged at work, which means there must be something missing. Employee Engagement Essentials has been designed to supply that missing piece, approaching leadership in a new way that will make creating an engaged workforce easier than ever before. And it will do so with far more humor and entertainment than your typical leadership course. So if you want to learn how to become a better leader, create a more productive workforce, and laugh the whole way through, then you’ve come to the right place!

Course Objectives:
  • Identify the top 6 motivators for engaged employees, and how to provide each one of them to your people
  • Recognize the two distinct areas of leadership you need to be practicing each and every day
  • Identify 3 actions that will virtually guarantee an engaged workforce


 


 

LEADING EMPLOYEES

Section Duration - 3 Courses, 32 min

This foundational leadership section is designed to empower aspiring leaders with the mindset and practical skills necessary to effectively guide and inspire their teams, focusing on the critical shift from managing to leading people. You will learn that authentic leadership is a skill that can be developed through being open to new ideas, accepting occasional failure, and recognizing the need to let go of old practices.

A key distinction is made between supervisory and leadership tasks, teaching you to move beyond controlling employee tasks to supporting and coaching, which empowers your team to innovate and contribute to greater organizational success. Furthermore, as organizations increasingly adopt remote models, you will gain essential strategies for Leading and Managing Effective Virtual Teams, covering how to establish requirements, build mutual trust, and communicate frequently with geographically diverse workers to achieve corporate goals.


Courses in this Section:

You Can Learn to Lead
Course Duration - 5 min

Being a leader is everyone's opportunity. It can be learned if you are open to new ideas and ways of working with people. This may mean accepting occasional failure and letting go of "what worked before." After completing this course, you will be better able to adopt new ideas and practices associated with leadership. You will recognize the value and potential of being open, adaptive, and a bridge for networking.

Course Objectives:
  • Explain how leadership includes accepting change
  • Recognize the value of being open and adaptive
  • Adopt new ideas and practices for leadership



Leading Teams: Leading and Managing Effective Virtual Teams
Course Duration - 12 min

Organizations are changing, and so are our offices. The new age millennials are shifting toward the virtual world. More and more organizations use virtual teams to meet corporate goals. This has created the need to determine how best to manage and lead these virtual groups. Traditional methods of managing on-site groups don’t work with remote workers, because virtual teams are most often composed of workers who are spread over a varied geographic and cultural expanse and communicate, for the most part, electronically. Future Workforce Report states that 63 percent of companies utilize virtual workers, but only 57 percent have standards in place to manage the process. In this lesson, you will learn to effectively guide teams that they rarely see face-to-face.

Course Objectives:
  • Establish requirements
  • Build mutual trust with your virtual team
  • Communicate frequently with them



Leading People: Leading, Not Managing People
Course Duration - 15 min

A leader is a person who can influence people to follow them without exercising authority. Leaders, who spend more time managing their employees than leading them are less likely to achieve the top performance they seek because they focus on controlling employees and their tasks to accomplish a goal. In this course, you will learn to support and coach, making your employees feel empowered to innovate and contribute to greater organizational success.

Course Objectives:
  • Define leadership and management
  • Identify the hallmarks of action-based leadership
  • Differentiate between supervisory and leadership tasks


 


 

TAKING INITIATIVE

Section Duration - 4 Courses, 51 min

This essential leadership section is designed to empower employees and aspiring leaders to step up and actively drive organizational value, transforming them into proactive contributors. You will begin by shifting your mindset, learning to Stop Being Afraid of Getting Fired by focusing on creating real value and embracing smart risk-taking, rather than suppressing your strengths out of fear.

The curriculum provides practical strategies for recognizing opportunities to Take Initiative, covering how to discern when to proceed independently and when to seek approval, a key component of effective decision-making. You will master the distinction between asking intelligent questions and displaying dependence, ultimately learning to Contribute to the Team by being resourceful, solving problems collaboratively, and actively participating in meetings with a positive, solutions-focused approach.


Courses in this Section:

Stop Being Afraid of Getting Fired
Course Duration - 5 min

Avoiding job insecurity often means avoiding risk at work by accepting unprofessional treatment, following weak leadership, and suppressing your individuality and strengths. In reality, you’re not likely to be fired for taking initiative and creating value, even if you take a risk and fail. Companies that don’t value that type of bravery don’t have the longevity for job security anyway.

Course Objectives:
  • Instead of casually mentioning ideas, make an effort to create and present real value
  • Focus on creating great work instead of just falling in line
  • Remember, successful people and companies aren't afraid to fail on the way to success



Taking Initiative
Course Duration - 6 min

Businesses appreciate employees who can think on their feet without being told what to do. This elearning course, Taking Initiative, is designed to help you recognize opportunities to step forward at your organization. The course will begin by reviewing what it means to take initiative, and how you can look for opportunities to practice this yourself. It also covers some of the reasons that hold people back from taking initiative such as fear, self-doubt or laziness. This elearning course, Taking Initiative, includes a video lesson, downloadable student materials and a short online course to check your comprehension of the subject.

Course Objectives:
  • Recognize opportunities to take initiative
  • Determine when to proceed and when to seek approval
  • Create a career plan



Better Business Behavior: How to Take Initiative
Course Duration - 10 min

This course underscores the distinction between asking intelligent questions and being too dependent on the advice of others, and it also illustrates the right way to make decisions without any outside input. This is a challenging skill to master, which is why this is probably the most important career development course you’ll ever watch. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way.

Course Objectives:
  • Explain the difference between asking intelligent questions and displaying a lack of initiative



Contribute to the Team
Course Duration - 30 min

Contribute to the Team is part of the Cutting Edge Success at Work Series. Two new interns arrive at Cutting Edge, but not everything goes smoothly. Tatiana speaks five languages but must change her negative thinking. Dion is the overconfident, smart-talking nephew of the boss. Participants will watch as these former students learn from their mistakes while gaining an edge to succeed along the way.

Lessons are engineered for viewers to see a clear picture of success and to maximize effectiveness in communication, prioritization, and organization. In Contribute to the Team, it’s ‘Blue Moon’ day at Cutting Edge. Marcus tells his team it’s about pulling ideas out of the blue and working on them collaboratively. Dion has trouble staying awake but learns that his body language shows he is not interested. He discovers the importance of contributing to meetings, not just giving smart remarks. When Michael and Sam argue about the mess, Sam is quick to point out that Michael needs to complain less and actually share the workload to resolve it. The interns are encouraged to be resourceful, solve problems, and show initiative. When Serena reports a breach of office security, Dion volunteers to do something about it. His disguise to test security doesn’t fool Carlos, but he is praised for his willingness to help solve the problem. Marcus is proud when Dion suggests ‘Do your best every time’ at the team training session on service.

Course Objectives:
  • Participate positively in meetings
  • Communicate and collaborate
  • Adapt and solve problems
  • Show initiative
  • Do your best every time


 


 

BUILDING COLLABORATIVE RELATIONSHIPS

Section Duration - 4 Courses, 1 hr 7 min

This crucial section focuses on developing the high-level interpersonal effectiveness required to foster powerful alliances and collaborative relationships across your organization. You will learn to build professional relationships based on trust by assessing your communication abilities, managing assumptions, and focusing on adding value to your business connections.

The curriculum introduces the cutting-edge application of neuroscience in leadership, specifically teaching you to apply the SCARF model to understand how the brain processes interactions and collaborations, enabling you to manage employee motivation and performance effectively. Furthermore, you will master the collaborative habits of humility and connectivity, identifying your own "ego barriers" and learning roles and methods to break from organizational silos to combine talent and optimize outcomes in collaborative work.


Courses in this Section:

Interpersonal Effectiveness: Networking and Building Relationships
Course Duration - 14 min

Your success as a businessperson will be greatly affected by the professional relationships you cultivate. Interpersonal skills are the cornerstone of developing these associations, so it is important to assess your abilities to communicate clearly and empathetically and to listen well. The most effective and satisfying relationships are based on a genuine and mutual desire to get to know and help others. When you focus on adding value to your business connections, you will build a network that is both personally satisfying and professionally beneficial.

Course Objectives:
  • Identify foundational skills required to build a strong interpersonal relationship
  • Develop methods of building business partnerships
  • Enlist keys to networking



Making Connections in Collaborative Work
Course Duration - 13 min

There are two collaborative habits that are essential for effective collaborative work: humility and connectivity. In order to connect with others, you need to show humility. This course is part of the Collaborative Work Pocketbook series, a series that provides tips and techniques to make connections, combine talent and skills, and optimize outcomes during collaboration. In this course, you'll learn the important aspects of these two collaborative habits by first examining how to manage your ego by identifying your ego barriers. You'll also learn ways to break from your silos and the benefits in doing so. Finally, you'll identify specific roles and methods for connecting with others. By the end of this course, you’ll be able to identify how you can foster humility and connectivity in your collaborative work.

Course Objectives:
  • Identify your ego barriers and how to manage them
  • Explain how to break from a silo and the benefits
  • Describe the roles and methods for fostering connectivity



Building Better Work Relationships
Course Duration - 20 min

Working with people requires building relationships based on trust. In this lesson, you’ll learn how to control your assumptions and understand people’s behaviors in order to build a trusting working relationship.

Course Objectives:
  • Identify and exhibit behaviors that build trust in workplace relationships
  • Manage assumptions in predicting the actions and responses of others
  • Apply conscious methods of assessing and building trustworthiness



How Neuroscience Can Aid Collaborative Leadership
Course Duration - 20 min

When we understand ourselves, we find it easier to understand and lead others. Neuroscience is an important field of study, focusing on the brain and its impact on our behavior and cognitive functions. David Rock, a neuroscientist and expert in leadership development, created a model to provide a framework of how the brain processes our interactions and collaborations with others. It’s called the SCARF model. Insight from this research enables managers and leaders to exhibit more adaptive behaviors based on how mental experiences occur over time. Understanding these experiences leads to improved capacity to understand your own behavior and that of others too.

Course Objectives:
  • Recall the five elements of the SCARF model
  • Apply the SCARF model to managing employees
  • Explain how addressing the elements of the SCARF model promotes motivation, performance, and well-being
  • Describe how being the boss threatens an employee's perception of the SCARF model


 


 

HAVING A STRATEGIC PERSPECTIVE

Section Duration - 3 Courses, 41 min

This section is dedicated to developing the advanced strategic thinking and critical thinking skills that define effective leadership, transforming managers into visionary decision-makers. You will learn to adopt an agile critical thinker mindset, which improves relationships and elevates the outcomes of complex business decisions. The curriculum provides a clear, practical framework, including the five steps to think more strategically and the three steps to master critical thinking.

A key benefit of this training is the ability to recognize and manage cognitive biases and emotions, ensuring you focus on facts and avoid thinking errors when problem-solving. By developing this big-picture thinking approach, you will gain the leadership capacity to effectively communicate objectives, develop strategic mandates, and reliably reach the best, most well-informed business conclusions for your organization.


Courses in this Section:

Being an Agile Critical Thinker
Course Duration - 5 min

Practicing agile critical thinking can improve your relationships and the outcomes of your decisions. Learn the steps of critical thinking and become more aware of your current thinking patterns that could be improved by this method. With an open mind and a curiosity to learn, you can advance your teamwork and performance.

Course Objectives:
  • Define what an agile critical thinker is and what critical thinking requires
  • Adopt the attitude, knowledge, and skill necessary to reach the best conclusions
  • Identify problems where you can apply the steps of critical thinking



Decision Making: 06. Strategic Thinking
Course Duration - 6 min

Designed for managers, the Decision Making: 06. Strategic Thinking course explores big-picture thinking and how you can develop this skill to make better decisions. To start, we will define strategic thinking and identify why it's so important when making business decisions and developing a company mandate. We'll also go over how to communicate your objectives and goals to your team and present the five steps you can take to think more strategically. This course also explains how to develop a strategic thinking approach at your organization. Part of the Decision Making series, included in this course is a video presentation, downloadable student material and a short quiz to review what you've learned.

Course Objectives:
  • Recognize the importance of strategic thinking when making business decisions
  • Utilize five practical steps to think more strategically
  • Develop a strategic thinking approach within your organization



3 Steps to Critical Thinking
Course Duration - 30 min

Critical thinking is in hot demand, but unfortunately in short supply. Some people are critical thinkers but most people tend to think uncritically. Eve Ash asks Peter Quarry to explain how critical thinking is learned and developed. Peter explains that recognizing and switching off emotions is the first step. This entails understanding how we feel and considering alternative responses. Also, it’s important not to jump to conclusions. Focus on the facts and seek more evidence before responding. Peter recommends rising above the usual ‘win/lose’ approaches to a problem. Other solutions might emerge if everyone calms down before examining a broader range of possibilities. Be willing to look beyond the ideas and information that merely confirm the view you already have.

Course Objectives:
  • Define critical thinking
  • Develop critical thinking skills
  • Recognize and switch off emotions
  • Collect and use information and data to make critical decisions
  • Avoid thinking errors


 


 

KNOWING STRATEGIC PLANNING

Section Duration - 4 Courses, 2 hr 16 min

This crucial section is designed to transform tactical thinking into genuine strategic leadership, equipping you with the management tools necessary for effective organizational success and career advancement. You will master the fundamentals of Strategic Planning, learning how these formal plans focus resources, increase efficiency, and help manage risk by aligning all efforts with the company's vision and mission.

The curriculum clarifies the distinct roles of vision, strategy, and plans within an organization, guiding you to develop and implement long-term goals. A strong emphasis is placed on Strategy Execution, which includes identifying key stakeholders, gathering their critical feedback, and creating a winning Product or Service Strategy by ruthlessly focusing on core customer needs and launching Minimum Viable Products (MVPs) sooner for market validation.


Courses in this Section:

Business Planning: Vision, Strategies, and Plans
Course Duration - 11 min

Planning takes place in all organizations and at all levels, from simple plans, to detailed, formal plans. Most planning is carried out by middle management in larger organizations, and by people who run their own businesses. In this course, part of the Business Planning Series, you’ll learn how to guide the development of a plan by aligning it with business strategies and focusing on the vision of your organization. While vision, strategy and planning are distinct parts of effectively steering an organization to success, you need to understand the differences in purpose, timeline, and implementation of these three important concepts.

Course Objectives:
  • Identify the difference between a vision, a strategy, and a plan
  • Describe the role played by the vision, strategy and plan to achieve success
  • Strategize and plan to achieve the vision



Strategy Execution: Elements of a Sound Strategy
Course Duration - 20 min

Just as it’s important to identify the key elements of a strategy, it’s also important to get the feedback and buy-in from key stakeholders. This lesson explores ways to identify key stakeholders, gather their inputs, manage data collected from them, and eventually modify the initial strategy to reflect their input.

Course Objectives:
  • Identify the elements of a sound strategy
  • Describe ways to identify key stakeholders in a strategic initiative
  • Identify aspects to cover while questioning stakeholders
  • List steps to analyze and manage feedback received from stakeholders
  • Identify necessary adjustments to make a proposed strategy



Create a Winning Product or Service Strategy
Course Duration - 40 min

It may seem counter intuitive, but perfection is your enemy when it comes to shaping your product or service strategy. You may want everything to be perfect before you launch, but if you ever hope to start ringing up sales, you need to ruthlessly focus instead on just those elements of your offering that address the core customer need, and build a vision and a plan for development that tests your concept in the marketplace sooner rather than later. This course offers guidance on how to shape a product or service vision and create strategies to be very customer focused while doing so. This course is part of a larger series on creating a winning product strategy. To learn more, you can watch the following courses in this series. - Define Your Product and MVP (Minimal Viable Product) - Create a Compelling Product Roadmap

Course Objectives:
  • Develop a compelling product vision that will guide all your stakeholders
  • Determine the building blocks that every product strategy must have
  • Identify what an MVP is, and why should I do it
  • Languages



Strategic Planning 101
Course Duration - 45 min

Organizations of all types and sizes use strategic plans to become more successful and competitive. Strategic plans help to focus energy and resources on activities that align with the organization’s mission and vision. They help to increase efficiency and reduce costs; improve marketing efforts and organizational development; and manage risk and uncertainty by making the organization more responsive to a changing environment. Learning to write a strategic plan provides you with a crucial management tool for focusing your team’s efforts on getting the right things done. By increasing your ability to help the organization achieve its goals, improving your strategic planning skills will also make you more valuable to your organization and improve your career prospects.

Course Objectives:
  • Recognize the difference between a strategic plan and other planning processes
  • Identify the situations in which a strategic plan is most useful
  • Explain the three phases in the strategic planning process
  • Develop and implement strategies that will help you achieve long-term goals


 


 

EMBRACING PARTICIPATIVE MANAGEMENT

Section Duration - 6 Courses, 1 hr 6 min

This high-impact section is dedicated to mastering the principles of participative management and collaborative problem solving, essential for leaders seeking to unlock their team's full potential and collective intelligence. You will learn to facilitate the group decision-making process, including defining problems, setting clear goals, and applying techniques like the Delphi technique to ensure every team member comfortably shares their ideas, leading to smoother and more successful outcomes.

A core focus is harnessing Collective Intelligence, based on MIT research, which shows that a decentralized leadership style boosts performance by leveraging the collective mindset and diversity of the team. You will be taught how to avoid the ego barrier in decision-making by asking focused questions and remaining flexible, enabling you to imagine the best and worst case outcomes to thoroughly assess all options before committing to a final, robust solution.


Courses in this Section:

Decision Making: 02. Making Group Decisions
Course Duration - 6 min

In our Decision Making: 02. Making Group Decisions course, we'll discuss how to make group decisions a smoother, more successful process. We'll start by reviewing the pros and cons of group decision-making. We will then go over how to organize a group to ensure a more positive experience. We'll review the group decision-making process and how to utilize various strategies like defining the problem, setting expectations and goals and gathering information to make it seamless and successful. Finally, we'll talk about the Delphi technique and how you can use it to encourage group members to share their ideas. Included in this course, part of the Decision Making series, is a video presentation, downloadable supplementary material and a short quiz to assess your knowledge.

Course Objectives:
  • Recognize the benefits of group decision-making
  • Organize a group effectively to make a successful decision
  • Utilize best practices to create a more seamless group decision-making process
  • Apply the Delphi technique to ensure every member is comfortable sharing their ideas



Collaborative Problem Solving (Global)
Course Duration - 10 min

What do you think of puzzles? From children, we’re taught to problem solve; up from shape sorters to jigsaws and then the dreaded maths homework. But sometimes you can spend half an hour staring at the same crossword hint before giving up. Then when you come back to the break room for a coffee, someone else has already solved it: 10 across (13): Working with someone to produce something. COLLABORATION Alright, it’s an obvious answer now you know it. In my defence, I left my glasses on my desk. *cough*. See, there are times when coming together to solve a problem can be really beneficial. Hearing other peoples’ opinions and evaluations of a common problem and pooling a wide selection of skill sets can help you come up with a unique solution. This short course is designed to help you make the most of your collaborations.

Course Objectives:
  • Define the difference between collaboration and working independently
  • Recognise when to share knowledge
  • Grasp the benefits of collaborative working
  • Identify when to set aside differences aside for the greater good



Innovate With Your Team's Collective Intelligence
Course Duration - 20 min

New ideas, products, and methods are crucial for businesses to grow, adapt, and thrive in competitive marketplaces. As long as you have your top talent working hard then this should be effortless, right? Innovation is bound to surge. Well, yes, but only up to a point. To really harness originality in the workplace, employees need to be working hard together. Call it “two heads are better than one,” the wisdom of crowds, or swarm intelligence. Groundbreaking ideas or effective solutions are much more likely to arise when workforces are empowered to harness their diversity and work in unison. Research conducted at The MIT Center for Collective Intelligence (CCI) reveals that a decentralized, flatter form of leadership boosts the performance and productivity of organizations. Regardless of the IQ level of one particular individual, the collective mindset of a group often proves smarter. This course will show you how collective intelligence can benefit your business by enabling your workforce to come up with more advanced, innovative ideas.

Course Objectives:
  • Explain collective intelligence and its positive impact in the workplace
  • Identify the important factors which make up smart teams
  • Cultivate an environment in which collective intelligence can flourish



Decision Making: Avoid the Ego Barrier
Course Duration - 10 min

Avoid the ego barrier to decision making. Don’t take it all upon yourself. Your ego could be a big obstacle to team thinking.

Course Objectives:
  • Recognise how to overcome the ego barrier when working with a team
  • Ask focused questions to generate productive discussions
  • Evaluate the potential consequences and benefits of decisions



Decision Making: One Question, Several Possible Answers
Course Duration - 10 min

When you’re making team decisions, first develop a sharply focussed question. Then give yourself choices. Be flexible, avoiding rigor mentis – a rigid mind.

Course Objectives:
  • Recognise how to overcome the ego barrier when working with a team
  • Ask focused questions to generate productive discussions
  • Evaluate the potential consequences and benefits of decisions



Decision Making: Imagine the Best and Worst Case Outcomes
Course Duration - 10 min

Once you have developed a sharply focussed question and given yourself choices, you need to assess your options. Imagine the future and the best, and worst, case outcomes.

Course Objectives:
  • Recognise how to overcome the ego barrier when working with a team
  • Ask focused questions to generate productive discussions
  • Evaluate the potential consequences and benefits of decisions


 


 

BEING A QUICK LEARNER

Section Duration - 2 Courses, 14 min

This vital section is dedicated to transforming your approach to professional development, fostering the ability to quickly acquire new behaviors and skills, which is critical for agile leadership. You will gain deep insight into Learning Styles, learning to identify which of the seven types best represents you so you can utilize your natural strengths to boost workplace productivity.

The curriculum emphasizes the profound benefit of choosing learning goals over performance goals, encouraging a shift in mindset that values continuous self-improvement. By leveraging your inherent talents and understanding the true difference between praising hard work versus raw talent, you will learn to challenge existing thinking patterns and effectively develop your learning to transform professional results.


Courses in this Section:

Small Acts of Presence: Choose Learning Goals, Not Performance Goals
Course Duration - 7 min

Learn why it's beneficial to choose learning goals over performance goals and challenge yourself to think differently. This course will discuss how to use your natural talents to acquire new behaviors and skills. The concepts covered will encourage you to think differently about how hard work versus natural talent lead to results.

Course Objectives:
  • Identify the importance of valuing learning goals over performance goals
  • Gain understanding of the difference between praising hard work and talent
  • Utilize your natural talents to learn new behaviors and skills



Learning Styles: Develop Your Learning
Course Duration - 7 min

Did you know that our learning style influences the way we work? The Learning Styles: Develop Your Learning course explores how to use your learning style to develop skills you can use in the workplace. In this course, we will highlight the different types of learning styles and provide tips on developing skills that complement your style and play to your strengths to help boost your productivity in the office. This elearning course includes a video presentation, downloadable material for future reference, and concludes with a short quiz to test your knowledge.

Course Objectives:
  • Identify the seven types of learning styles
  • Determine which learning styles best represent the way you learn
  • Utilize your learning style to improve your productivity


 


 


Essential Career Skills Pack


Productivity and Time Management

Course Duration - 30 min

It seems that there is never enough time in the day. But, since we all get the same 24 hours, why is it that some people achieve so much more with their time than others? This course will explain how to plan and prioritize tasks, so that we can make the most of the limited time we have. By using the time-management techniques in this course, you can improve your ability to function more effectively – even when time is tight and pressures are high. So, by the end of the course you will have the knowledge, skills and confidence to be an effective manager of your time.

Course Objectives:
Course Objectives:
  • Set your priorities to better manage your time
  • Improve your productivity by sharpening your focus and multitasking effectively
Detailed Course Outline:
Detailed Course Outline:
  • Productiity & Time Management
  • Prioritization
  • Getting Things Done
  • Procrastination
  • Multitasking & Focus
  • Summary


 

Basic Digital Skills

Course Duration - 13 min

With the rise of digital transformation and technology, having a basic digital literacy is essential for all types of jobs, regardless of the industry. To stay competitive and be successful in the workplace, enhancing your digital skills should be a top priority.

Course Objectives:
Course Objectives:
  • Recall the essential digital skills framework
  • Elaborate on the toolkit of essential digital skills
  • Identify how to develop or improve your digital skills
Detailed Course Outline:
Detailed Course Outline:
  • The Essential Digital Skills Framework
  • The Toolkit of Essential Digital Skills
  • Developing Digital Skills
  • Summary


 

4 Ways to Boost Creativity

Course Duration - 30 min

The digital economy is opening up ways for everyone to be creative. It doesn’t just mean being artistic – it’s more about ideas, solutions, alternatives, incremental improvements. Peter Quarry and Eve Ash discuss ways that mental capacity can be developed, perspectives changed, group power leveraged and making things actually happen.

Course Objectives:
Course Objectives:
  • Define creativity
  • Think outside the box
  • Develop the right mental attitude
  • Leverage the power of groups
  • Ensure managers make it happen
Detailed Course Outline:
Detailed Course Outline:
  • What is Creativity at Work?
  • Learn to Think Outside the box
  • Develop the Right Mental Capacity
  • Laverage the Power of Groups
  • Ensure Managers Make It Happen
  • Summary


 

The 11 Essential Career Soft Skills

Course Duration - 1 hr 10 min

Soft Skills are the traits, characteristics, habits, and skills needed to survive and thrive in the modern work world. Soft skills aren't usually taught in school, but you will learn them all here in this course. Are you someone that other people in your organization and industry like to work with, collaborate with and partner with? Are you seen as a valuable asset to any new project that comes along?

This soft skills training course will teach you how to develop the skills that can make the difference between a lackluster career that tops out at middle management versus one that lands you in the executive suite. Or to wherever you define career success. So many soft skills seem like common sense at first glance, but they are not commonly applied by most workers. This soft skills training course will give you an edge over your competitors. It will also make your job, your career and your life more rewarding and enjoyable.

Course Objectives:
Course Objectives:
  • Understand how to be a great communicator
  • Become a stronger listene
  • Appear professional to co-workers and bosses of all ages
  • Avoid common career blunders that often end careers
  • Manage expectations for bosses and colleagues
  • Position yourself for promotions
  • Make technology your asset, even if you are afraid of technology
  • Avoid the Not My Job Syndrome
  • Develop EQ to Match Your IQ
  • Develop leadership qualities
Detailed Course Outline:
Detailed Course Outline:
  • Introduction
  • The Soft Tech Savvy Way to Always Be Essential
  • Not My Job, And I Am Happy to Do It
  • You Can Become a Master Communicator
  • Feedback Video for The 11 Essential Career Soft Skills
  • Become a Leader Without the Title or Formal Authority
  • Your EQ Will Beat a Higher IQ
  • Building Your Winning Team
  • Make Every One of Your Seconds Count
  • Unleash Your Inner Anthony Robbins
  • Avoid Being Uncool
  • Clothes Can Still Make or Break Your Career
  • Conclusion The 11 Essential Career Soft Skills
  • Extra: Developing Your Career Secret Sauce

 


Course FAQs

What is the Class Format?

This training is a self-paced eLearning course that you have access to for 6 months after purchase.

What Is Managing Change?

Managing change is an essential part of any business, large or small. It involves creating a plan to manage the process of transitioning from one state to another to achieve desired outcomes. Change management professionals can help create plans for successful execution and implementation that reduce potential risk.

A key aspect of managing change is preparing for it. This includes understanding the current state of the organization, assessing external factors and trends, identifying potential risks associated with change, and developing strategies to mitigate those risks.

The McKinsey 7-S Change Model is a widely used tool for managing organizational change. It focuses on seven key aspects: Strategy, Structure, Systems, Shared Values, Style, Skills, and Staff. By understanding how these aspects interact, organizations can develop effective plans to manage the transition from one state to another.

Managing change on a global level requires understanding and managing the complexity of different cultures, laws, and economic environments. Organizations need to develop strategies that are tailored to each local market to ensure the successful execution of change. This can involve working with local partners and experts to identify potential risks and develop tailored strategies to address them.

Change management is complex but essential for any organization looking to move forward and succeed in its goals. By understanding the current state, assessing external factors, identifying potential risks, preparing for them, and developing tailored strategies, organizations can ensure that change is managed effectively and efficiently. With the right plan in place, organizations can achieve their desired outcomes and enjoy future success.

What Is Inspiring Commitment?

Creating an atmosphere of commitment and loyalty within your organization is essential for providing excellent customer service. To inspire this commitment, it is important to recognize the value that each customer service agent has to your company’s success. Motivating employees through positive reinforcement will create a culture of enthusiasm and dedication that will foster loyalty and strengthen their confidence in working with customers.

Once the level of commitment among customer service agents is established, it is important to identify and address any areas of team disengagement. This can be done through regular feedback to assess performance and ensure that all employees are on board with the company’s objectives. By addressing any underlying issues, you will be able to reduce any potential barriers to employee satisfaction and ensure lasting commitment.

Creating a sense of oneness within the organization will inspire further commitment from your customer service agents. Investing in team-building activities, such as retreats or events, can be beneficial for fostering camaraderie and recognizing individual achievements. Promoting an inclusive environment where everyone is respected and valued for their contributions will motivate employees to bring their best effort forward.

By inspiring loyalty and commitment from your customer service agents, you are ensuring that they will be able to deliver outstanding service to each customer. By regularly motivating, recognizing individual achievements, addressing any team disengagement issues, and creating a sense of oneness within the organization, you will be able to create a culture of enthusiasm and dedication that will foster loyalty and strengthen customer service agents’ confidence. This will in turn lead to higher customer satisfaction and increased performance.

What Is Leading Employees?

Leadership is an essential skill to acquire in today’s workplace. Leaders who can motivate, motivate and guide their team members can play a key role in driving success. Leading employees requires a clear understanding of the organization, its goals, and objectives, as well as the individual capabilities of each team member.

The first step to leading employees is having a clear vision and mission for the organization. This should be communicated clearly and concisely so that everyone understands their role in achieving it. Leaders should then create an environment that encourages collaboration and open dialogue, ensuring respect for each team member’s opinion.

Leading virtual teams requires a different set of skills than managing traditional teams. Leaders must be able to effectively communicate and collaborate in an online setting, while also motivating employees who may not have a physical presence. Leaders should take time to understand the strengths and weaknesses of each team member, so they can assign tasks that will result in successful outcomes.

Leading people is not the same as managing them. Leaders should focus on inspiring, encouraging, and empowering their team members to do their best work. This includes providing feedback, setting expectations, and recognizing individual achievements. Leaders should also strive to create an atmosphere of trust, in which team members feel they can safely express themselves without fear of judgment or criticism.

Leadership is a skill that can be learned, and with the right direction, leaders can help their employees reach their full potential. With a clear vision, effective communication, and an understanding of each individual’s capabilities, leaders can ensure success for themselves and their teams.

What Is Taking Initiative?

Taking initiative involves taking action without being asked. It is a key skill for any leader or team member, allowing you to contribute and have an impact in the workplace. Taking initiative is about recognizing opportunities to be of service, do something better, do something differently, or solve a problem. It also involves making decisions that show you are independent and capable of seeing beyond the job description.

When taking initiative, it is important to remember that you are not going to get fired for trying something new. If an idea does not work out, your employers will likely appreciate that you took the time and effort to contribute a solution or improvement. It also expresses confidence in yourself as an employee and shows that you are willing to take risks in the workplace.

John Adair's Action-Centered Leadership Model is a great tool for taking initiative and developing leadership skills. This model encourages people to focus on three areas: task, team, and individual needs. By focusing on what needs to be achieved within each area, leaders create an environment that allows team members to take initiative and make decisions that benefit the entire team.

By taking initiative, you are contributing to a successful and productive workplace environment. Not only does it help your team succeed, but it also demonstrates your commitment to the company and shows that you care about the success of its mission. It is an important part of being a valuable team player and can have a positive effect on your career development. Taking initiative is a way of doing something meaningful and making a difference in the workplace.

What Is Building Collaborative Relationships?

Building collaborative relationships is a crucial part of successful teamwork. It helps organizations foster a positive work environment—one that encourages communication, mutual respect, and understanding. To build strong and lasting relationships between team members, it’s essential to understand effective networking techniques as well as learn how to make meaningful connections in collaborative environments.

To begin, it’s important to recognize that developing successful interpersonal relationships is not always easy. It requires active communication and listening skills, as well as an understanding of the objectives and goals that need to be achieved. By fostering an environment where team members can trust each other, a strong collaborative relationship begins to form.

To build better work relationships, it’s essential to be mindful of the way that conversations are conducted and how people are treated. Communication should be open and honest while promoting mutual respect among all parties involved. Positive body language can further facilitate a productive atmosphere, as it reflects trust and comfort.

Recent advances in neuroscience have highlighted the importance of understanding the role that emotions and stress levels play in collaborative relationships. By recognizing how different individuals respond to certain situations, team members can better understand each other’s needs and create an atmosphere of collaboration and support. Neuroscience can help identify destructive and unproductive behaviors early on to prevent them from spiraling out of control.

By utilizing the right tools and resources, organizations can create a collaborative atmosphere that encourages healthy team relationships. This will ultimately lead to better productivity and success in achieving organizational goals. By understanding how to effectively build relationships and utilize the power of neuroscience, teams can create an effective and successful work environment.

What Is Having a Strategic Perspective?

Having a strategic perspective means understanding the big picture and developing plans to achieve long-term goals. It involves critical thinking, making decisions based on facts and data, considering multiple perspectives, and thinking creatively.

Being agile is an important part of strategic thinking. It allows you to quickly adapt to changes in the market or environment and help you stay ahead of the competition. Agile critical thinking involves gathering information quickly, analyzing various options and scenarios, and making decisions promptly.

Decision-making with strategic thinking requires careful consideration of all available data and resources to make the best possible decision for your organization. You must collect reliable evidence to back up any assumptions you make about the future and be willing to take calculated risks.

Critical thinking requires three main steps: gathering relevant information, evaluating it objectively, and then making an informed judgment or decision. It is important to consider all potential outcomes when making decisions, as well as any potential obstacles that may arise. By taking these steps, you can reduce the chances of making a bad decision that could have negative consequences.

By developing and honing your strategic thinking skills, you can make better decisions and achieve long-term success for your organization. With careful consideration and analysis of data, you can develop effective strategies to help your organization grow and thrive.

What Is Strategic Planning?

Strategic planning is a process through which businesses identify and pursue long-term goals. It involves assessing the current state of the business, determining desirable objectives and outcomes, developing strategies to achieve those objectives, and creating plans to execute those strategies. Strategic planning helps organizations set clear priorities, align resources around key initiatives, and optimize decision-making for achieving desired results.

Successful strategic planning requires careful and thoughtful analysis, as well as a clear understanding of the organization's mission, vision, values, and goals. Organizations must also consider external factors such as competitive forces in the marketplace, customer needs, and industry trends when creating a strategic plan.

Once these elements are identified and understood, organizations can move on to creating detailed plans that outline how each of the strategies will be implemented and tracked. This is where project management tools come in handy, such as Gantt charts, critical path analysis, and milestone tracking systems. The final step in strategic planning involves assessing progress against established goals and making necessary adjustments accordingly.

By taking the time to create a comprehensive strategic plan, organizations can ensure that their efforts are focused on tangible and achievable objectives. A well-crafted strategy will help organizations stay agile, adapt quickly to changing conditions, and make informed decisions based on data-driven insights. Strategic planning is an invaluable business tool for helping organizations achieve long-term success.

What Is Participative Management?

Participative management is an approach to decision-making that involves employees in the process. It encourages all members of a team to contribute their ideas, opinions, and insights, allowing the collective intelligence of the group to drive solutions. This type of management style helps foster creativity, engagement, and collaboration among team members.

When making decisions with a participative management approach, it is important to consider all perspectives and involve each team member in the process. This can be done by asking for input from everyone on the team and actively listening to their ideas. It is also important to create an environment of trust so that everyone feels comfortable expressing their thoughts openly.

The ultimate goal of participative decision making should be to come up with the best possible solution for the team. This could mean creating a new product, improving an existing process, or problem-solving on a global scale. By tapping into the collective intelligence of the group, teams can innovate and come up with creative solutions that no single individual would have thought of on their own.

At its heart, participative management is about encouraging teamwork and collaboration. It is a great way to drive engagement and motivate employees by allowing them to contribute their ideas in meaningful ways. By engaging the entire team in decision-making processes, companies can unlock hidden potential and unlock new possibilities for success.

The benefits of participative management extend beyond the workplace. This type of approach can help to develop leaders within the team and build trust between colleagues. It also strengthens morale, as people feel more connected to each other when everyone is working together on a decision. Team decision-making can make a positive contribution to an organization by creating a culture of collaboration and innovation.

What Is Being a Quick Learner?

Being a quick learner means that you can take in large amounts of information quickly and accurately, and use it effectively. It requires focus, dedication, and practice.

First, start by setting learning goals for yourself rather than performance goals. This allows you to stay focused on absorbing knowledge rather than worrying about whether or not you can perform a task correctly. When you have clear learning goals, it’s easier to break down the information into smaller chunks and make progress quicker.

Second, take the time to develop your learning style. Everyone absorbs information differently and understanding how you learn best is essential for being a quick learner. Pay attention to when and where you learn best and take advantage of it.

Last, practice makes perfect. As with any skill, the more you practice being a quick learner, the better you will become. Take on different challenges that require learning new skills and don’t be afraid to make mistakes. Over time, your ability to quickly grasp concepts and use them effectively will become second nature.

 



 


Related Business Management Information:

How Much Do Business Management Training Courses Cost?

Self-Paced Business Management eLearning courses cost $200 at the starting point per student. Group purchase discounts are available.

What Business Management Skills Should I Learn?

A: If you are wondering what Business Management skills are important to learn, we've written a Business Management Skills and Learning Guide that maps out Business Management skills that are key to master and which of our courses teaches each skill.

Read Our Business Management Skills and Learning Guide

Where Can I Learn More About Business Management?

Business Management Blogs

Business Management User Groups

Business Management Online Forums

Explore Management Training Classes Near Me:

Certstaffix Training offers self-paced eLearning courses for Business Management, ideal for those looking for convenient and flexible learning options. With these online classes, you can save time trekking to and from a physical class location by taking courses remotely. Have the ability to learn when it's most convenient for you with our eLearning courses – no more worrying about searching for "Business Management classes near me" and commuting long distances. Take advantage of our online Business Management classes today to get the education you need quickly. Start learning today and see how Certstaffix Training can help you reach your goals.







Registration:

Have a Group?
Request Private Training


Online Class

Self-Paced eLearning

Start your training today!