Becoming a Program Manager - eLearning Bundle Course
Course Details:
Length: 38 Courses
Price: $700/person (USD)
Access Length: 6 months
Bulk Pricing: 10+ Contact Us
Course Features:
Instant Access After Purchase
Lecture by Recorded Video
Stop and Start as Needed
Certificate of Completion
Software Lab Included: N/A
Delivery Method:
Self-Paced Online
Individuals & Groups
@ Your Location
Course Overview
Becoming a Program Manager: Master the Strategy, Leadership, and Execution Skills for Enterprise SuccessThe Becoming a Program Manager master bundle is a comprehensive, strategic training program designed to equip you with the advanced leadership, communication, and governance skills required to successfully lead complex programs and drive strategic change within any organization. This curriculum transitions you from a tactical project executor to a strategic program leader, focusing on the high-level competencies necessary for enterprise-wide impact.
You will master the full spectrum of Program Management domains:- Strategic Vision and Execution: Learn to establish a clear and compelling vision, define organizational objectives, and utilize models like the ADEPTT framework to translate high-level goals into executable business plans and roadmaps.
- Executive Influence and Communication: Develop superior upward communication skills to engage effectively with the C-Suite. Master the art of crafting concise communications, presenting compelling business cases, and securing sustained support from the top for your initiatives.
- Leadership and Team Development: Enhance your Emotional Intelligence (EQ), master strategies for managing organizational change, and learn to exercise strong leadership and management by fostering deep collaboration and projecting a powerful presence.
- Governance and Risk Management: Implement effective risk management techniques to transform potential threats into strategic opportunities. You will also gain mastery over systems integration and the PMBOK® Guide processes for system implementation, ensuring effective systems engineering and integration.
This course is essential for aspiring and current managers looking to step into a strategic Program Manager or Portfolio Manager role. By completing this bundle, you will acquire the expertise to align diverse stakeholders, manage cross-functional initiatives, and become a pivotal driver of organizational success and innovation.
Elevate your career from manager to strategic leader. Enroll now to begin your journey to becoming a certified Program Manager!
Also Included - 4 Courses: An Essential Career Skills Pack with 4 courses in key areas for career management and growth, including Time Management, Digital Skills, Creativity and Soft Skills.
Course Notes
Prerequisites & Follow-Ons
Knowledge Prerequisites:
- Foundational experience in Project Management or a team leadership role.
- Familiarity with basic organizational structures and business concepts.
Suggested Course Prerequisites:
eLearning
Project Management8 Courses
Suggested Course Follow-Ons:
eLearning
PgMP Certification Prep6 Courses
Bundle Objectives
- Define, articulate, and successfully communicate a compelling strategic vision for complex programs.
- Master the ADEPTT Model to ensure effective strategy development and execution across the organization.
- Craft professional, concise communications to the C-Suite and upper management.
- Prepare compelling business cases and strategically pitch ideas to secure executive buy-in and resources.
- Apply principles of Emotional Intelligence (EQ) to leadership for stronger team relationships and conflict resolution.
- Successfully lead teams through periods of organizational change and manage transitional challenges.
- Facilitate wide-open communication and foster a culture of transparency and trust.
- Utilize open-ended questions and active listening to empower staff and extract high-quality insights.
- Develop a strong organization by promoting agility, continuous learning, and clear role definition.
- Master the detailed Risk Management Framework to identify, assess, and strategically respond to program threats.
- Foster a culture of smart risk-taking and productive experimentation within your teams.
- Apply PMBOK® Guide processes to initiate projects, including developing the Project Charter and Project Management Plan.
- Define and control the Project Schedule to manage the execution and integration timeline for complex systems.
- Drive continuous improvement and successful project closure through effective Project Development and Testing techniques.
Target Audience
This course is suitable for:
- Aspiring Program Managers: Project Managers, Senior Project Managers, or functional leaders who are ready to take on multi-project strategic oversight.
- Mid-to-Senior Managers: Professionals transitioning from departmental management into strategic enterprise leadership or portfolio governance roles.
- Business Analysts and Consultants: Individuals who need to develop strong business cases and master executive-level communication and strategy development.
- Organizational Leaders: Anyone responsible for driving change, fostering innovation, and securing high-level executive support for major corporate initiatives.
Key Features
- Audio Narration
- Video
Languages
- Audio/Video/Course Text: American English.
- Subtitles (Closed Caption): N/A.
Course Duration
- Becoming a Program Manager: 12 hr 3 min
- Essential Career Skills Pack: 2 hr 23 min
eLearning Training Delivery Method
Learn at Your Own Pace
This self-paced online course lets you learn independently at your own pace through Certstaffix Training's easy-to-use platform.
How It Works
- A Learn at your own pace - Start and stop as it is convenient for you. Pick up where you left off.
- Lecture utilizing video and recorded screenshots
- 6-month subscription length
- Instant Access After Purchase
Have more than 10 students needing this course? Contact Us for bulk pricing.
Course Topics
ESTABLISH A CLEAR AND COMPELLING VISION
Section Duration - 8 Courses, 2 hr 21 min
This foundational section is essential for any aspiring Program Manager, focusing on the critical skill of strategic vision development and communication. Learners will move beyond tactical execution to understand how to define work objectives, create a future-state roadmap, and develop comprehensive business plans.
You will master the ADEPTT model for strategy execution, learn techniques to articulate a powerful vision that inspires team buy-in, and translate high-level goals into tangible, results-oriented action plans. By completing these modules, you will gain the leadership prowess to align teams, embed organizational values, and confidently drive your programs toward long-term success.
Courses in this Section:
Emerging Leaders: The Importance of Vision
Course Duration - 10 min
Successful leaders know what they're trying to accomplish, and this video course will walk you through how to create a vision and then communicate it to your team. You'll also see why we never made it far in our gymnastics careers. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way.
Course Objectives:
- Demonstrate the role vision plays in effective leadership
- Distinguish characteristics of both successful and ill-defined visions
Strategic Vision and Activity Management: Part A (GB)
Course Duration - 15 min
In Part A of this training series, you will learn to get your business under control by defining work tasks and objectives. You will turn strategic objectives into operational targets and implement successful corporate strategy.
Course Objectives:
- Define work tasks and objectives
- Turn strategic objectives into operational targets
Strategic Vision and Activity Management: Part B (GB)
Course Duration - 15 min
In Part B of this training series, you will learn to deploy your objectives as an action plan and create a business plan. You will deploy result-oriented action plans by distinguishing objectives, linking action plans together, and measuring the performance of the output objectives. To develop a business plan, you will understand the performance management model, how to perform strategic analysis, and go through a scenario.
Course Objectives:
- Develop a business plan
The Power of Vision
Course Duration - 25 min
Achieve your goals and objectives by creating a compelling vision that you can clearly articulate to inspire and gain the support of others. In this course, you will learn the importance of establishing a concrete direction in life. Discover how to envision what your ultimate goals should look like and pick up tips you can use to develop a game plan that supports your success. You will learn why obstacles should be ignored and how to focus on the finish line to get the results you're looking for.
Course Objectives:
- Determine the direction you want your life to take and set appropriate goals
- Develop a powerful vision of what your goals achieved will look like
- Successfully articulate your vision to others to gain buy-in and support
Strategy Development and Execution: The ADEPTT Model
Course Duration - 27 min
As a strategic leader, you must both strategize and execute initiatives, while keeping them aligned with your organizational goals. This lesson explores the ADEPTT model, which involves analyzing the current state, defining future state goals, engaging key resources, planning and executing requests effectively, troubleshooting common barriers, and following through with proper tracking and celebration.
Course Objectives:
- List the steps in the ADEPTT model of strategic development
- Identify types of questions to consider when analyzing a situation's current state
- List the types of goals to consider when working toward a strategic initiative
- Explain how to engage good team members as resources
- Identify the elements of an effective Strategic Initiative Plan
- Explain how to identify and troubleshoot barriers to the execution of a strategic initiative
- Describe how to track the effectiveness of strategic initiative execution
Vision and Values
Course Duration - 40 min
Vision and Values is a course designed to demonstrate how to develop a powerful vision and values to motivate people and direct the business. In this course you will learn from real life video case studies of highly successful organizations demonstrating how they have established their vision and values and made them relevant to their businesses. You will learn how the vision is translated to each individual staff member and how values are embedded in the culture and demonstrated with actions. Once this course is completed you will have practical strategies to develop a powerful vision and values to motivate others. You will have learned to present a powerful vision with clear goals, to personalize your vision, and to align people to the changing vision. You will have learned to develop meaningful values that are demonstrated with actions, and built into the culture.
Course Objectives:
- Develop a powerful vision and values to motivate others
- Present a powerful vision with clear goals
- Personalize your vision
- Align people to changing vision
- Develop meaningful values
- Demonstrate values with actions
- Build values into the culture
Set Forward-Thinking Goals
Course Duration - 5 min
Successful leadership advances a unique view of the future and can motivate and inspire teams to carry out that vision. In this course, you will learn the skills for future goal setting, how to articulate an innovative vision of the future and what steps are needed to make your vision a reality.
Course Objectives:
- Articulate your vision for the future
- Create long-term goals based on a shared vision for your company’s success
Communication: Communicate a Clear Vision
Course Duration - 4 min
Your main goal might be clear to you – but is it clear to your team? In this course, Justin Su’a, Head of Mental Performance with teams in the NFL and MLB, describes an experience where a coach thought his goal was clear, but his staff didn’t share his certainty. You’ll learn the importance of having a specific vision and clearly communicating it with your team. You’ll discover a simple exercise you can use to find out whether your team’s goals are aligned. And finally, you’ll learn a better method for articulating what you want and ensuring everyone is on the same page. After this course, you’ll have a clear strategy for aligning your team’s actions with your vision to get better results.
Course Objectives:
- Describe the importance of communicating a clear vision
- Investigate the alignment of goals across your team
- Apply a better method for effectively articulating your goals
Emerging Leaders: The Importance of Vision
Course Duration - 10 min
Successful leaders know what they're trying to accomplish, and this video course will walk you through how to create a vision and then communicate it to your team. You'll also see why we never made it far in our gymnastics careers. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way.
Course Objectives:
- Demonstrate the role vision plays in effective leadership
- Distinguish characteristics of both successful and ill-defined visions
Strategic Vision and Activity Management: Part A (GB)
Course Duration - 15 min
In Part A of this training series, you will learn to get your business under control by defining work tasks and objectives. You will turn strategic objectives into operational targets and implement successful corporate strategy.
Course Objectives:
- Define work tasks and objectives
- Turn strategic objectives into operational targets
Strategic Vision and Activity Management: Part B (GB)
Course Duration - 15 min
In Part B of this training series, you will learn to deploy your objectives as an action plan and create a business plan. You will deploy result-oriented action plans by distinguishing objectives, linking action plans together, and measuring the performance of the output objectives. To develop a business plan, you will understand the performance management model, how to perform strategic analysis, and go through a scenario.
Course Objectives:
- Develop a business plan
The Power of Vision
Course Duration - 25 min
Achieve your goals and objectives by creating a compelling vision that you can clearly articulate to inspire and gain the support of others. In this course, you will learn the importance of establishing a concrete direction in life. Discover how to envision what your ultimate goals should look like and pick up tips you can use to develop a game plan that supports your success. You will learn why obstacles should be ignored and how to focus on the finish line to get the results you're looking for.
Course Objectives:
- Determine the direction you want your life to take and set appropriate goals
- Develop a powerful vision of what your goals achieved will look like
- Successfully articulate your vision to others to gain buy-in and support
Strategy Development and Execution: The ADEPTT Model
Course Duration - 27 min
As a strategic leader, you must both strategize and execute initiatives, while keeping them aligned with your organizational goals. This lesson explores the ADEPTT model, which involves analyzing the current state, defining future state goals, engaging key resources, planning and executing requests effectively, troubleshooting common barriers, and following through with proper tracking and celebration.
Course Objectives:
- List the steps in the ADEPTT model of strategic development
- Identify types of questions to consider when analyzing a situation's current state
- List the types of goals to consider when working toward a strategic initiative
- Explain how to engage good team members as resources
- Identify the elements of an effective Strategic Initiative Plan
- Explain how to identify and troubleshoot barriers to the execution of a strategic initiative
- Describe how to track the effectiveness of strategic initiative execution
Vision and Values
Course Duration - 40 min
Vision and Values is a course designed to demonstrate how to develop a powerful vision and values to motivate people and direct the business. In this course you will learn from real life video case studies of highly successful organizations demonstrating how they have established their vision and values and made them relevant to their businesses. You will learn how the vision is translated to each individual staff member and how values are embedded in the culture and demonstrated with actions. Once this course is completed you will have practical strategies to develop a powerful vision and values to motivate others. You will have learned to present a powerful vision with clear goals, to personalize your vision, and to align people to the changing vision. You will have learned to develop meaningful values that are demonstrated with actions, and built into the culture.
Course Objectives:
- Develop a powerful vision and values to motivate others
- Present a powerful vision with clear goals
- Personalize your vision
- Align people to changing vision
- Develop meaningful values
- Demonstrate values with actions
- Build values into the culture
Set Forward-Thinking Goals
Course Duration - 5 min
Successful leadership advances a unique view of the future and can motivate and inspire teams to carry out that vision. In this course, you will learn the skills for future goal setting, how to articulate an innovative vision of the future and what steps are needed to make your vision a reality.
Course Objectives:
- Articulate your vision for the future
- Create long-term goals based on a shared vision for your company’s success
Communication: Communicate a Clear Vision
Course Duration - 4 min
Your main goal might be clear to you – but is it clear to your team? In this course, Justin Su’a, Head of Mental Performance with teams in the NFL and MLB, describes an experience where a coach thought his goal was clear, but his staff didn’t share his certainty. You’ll learn the importance of having a specific vision and clearly communicating it with your team. You’ll discover a simple exercise you can use to find out whether your team’s goals are aligned. And finally, you’ll learn a better method for articulating what you want and ensuring everyone is on the same page. After this course, you’ll have a clear strategy for aligning your team’s actions with your vision to get better results.
Course Objectives:
- Describe the importance of communicating a clear vision
- Investigate the alignment of goals across your team
- Apply a better method for effectively articulating your goals
SECURE SUSTAINED SUPPORT FROM THE TOP
Section Duration - 4 Courses, 26 min
As a Program Manager, your ability to influence and secure buy-in from senior leadership is critical for the long-term success of your initiatives. This section focuses on developing the essential upward communication skills needed to engage effectively with the C-Suite and upper management.
You will master the strategic art of presenting ideas, crafting concise emails, and maximizing your impact during high-level meetings. Learn to prepare compelling business cases, use clear and professional language, and follow executive etiquette to ensure your message is not only heard but acts as a clear catalyst for securing sustained support and resources for your programs.
Courses in this Section:
Communicating with the C-Suite: 09. If You Have an Idea
Course Duration - 4 min
If you have a great solution your company should know about, then this elearning course, If You Have An Idea, will teach you the three key steps to effectively pitch your idea to senior management. You will learn how to prepare a business case, perform a SWOT analysis and determine the right time to make your approach. You will also gain helpful tips on how to present your pitch in a clear and compelling manner, and in a style that fits your company culture. Part of our Communicating with the C-Suite series, this course includes a video lesson, downloadable student materials and short online quiz to test your comprehension of the topic.
Course Objectives:
- Use the 3-step approach to pitching your idea
- Prepare a business case to support your points
- Present your idea in a compelling way to ensure success
Communicating with the C-Suite: 02. Sending an Email
Course Duration - 5 min
Craft professional emails that get your ideas across clearly to upper-level management by following the helpful tips in this elearning course, Sending An Email. You'll learn how to keep your message clear and concise so that you appear smart, professional and prepared. You'll also learn when it is appropriate and inappropriate to reach out to the C-Suite via email. Part of our Communicating with the C-Suite series, this course includes a video lesson, downloadable student materials and a short online quiz to check your comprehension of the topic.
Course Objectives:
- Recognize when it is appropriate to reach out to the C-Suite
- Prepare a concise message
- Review to ensure your communication is error-free
Communicating with the C-Suite: 03. During Meetings
Course Duration - 5 min
Gain effective tips on how to make relevant contributions that will leave a lasting impression long after your meeting concludes in this elearning course, During Meetings. You'll learn how to use your body language to show you're engaged with the subject matter, follow protocol and etiquette during conversations, and use active listening to leave the meeting with a clear understanding of your managers' expectations. You'll also learn the value of following up after the meeting to reinforce your commitment and support to the project. Part of our Communicating with the C-Suite series, this course includes a video lesson, downloadable student materials and a short online quiz to check your comprehension of the topic.
Course Objectives:
- Recognize when to make your contribution
- Use active listening to ensure you capture expectations
- Follow up post-meeting to demonstrate commitment
Effective Communications: Communicating Upward
Course Duration - 12 min
Upward communication flows from the lower level to the upper level of a hierarchy. This form of communication helps employees express their requirements, ideas, or goals. Managing upward communication is an art to be acquired if you are looking for a long-term career in your organization and wish to get ample opportunities to learn and grow. In this course, you will learn to observe your manager and explore effective ways of establishing communication with them.
Course Objectives:
- Establish your interest in the organization
- Look for opportunities to contribute and think big
- Be yourself and do not encourage or be involved in manipulation
- Take ownership of your mistakes and avoid politics
Communicating with the C-Suite: 09. If You Have an Idea
Course Duration - 4 min
If you have a great solution your company should know about, then this elearning course, If You Have An Idea, will teach you the three key steps to effectively pitch your idea to senior management. You will learn how to prepare a business case, perform a SWOT analysis and determine the right time to make your approach. You will also gain helpful tips on how to present your pitch in a clear and compelling manner, and in a style that fits your company culture. Part of our Communicating with the C-Suite series, this course includes a video lesson, downloadable student materials and short online quiz to test your comprehension of the topic.
Course Objectives:
- Use the 3-step approach to pitching your idea
- Prepare a business case to support your points
- Present your idea in a compelling way to ensure success
Communicating with the C-Suite: 02. Sending an Email
Course Duration - 5 min
Craft professional emails that get your ideas across clearly to upper-level management by following the helpful tips in this elearning course, Sending An Email. You'll learn how to keep your message clear and concise so that you appear smart, professional and prepared. You'll also learn when it is appropriate and inappropriate to reach out to the C-Suite via email. Part of our Communicating with the C-Suite series, this course includes a video lesson, downloadable student materials and a short online quiz to check your comprehension of the topic.
Course Objectives:
- Recognize when it is appropriate to reach out to the C-Suite
- Prepare a concise message
- Review to ensure your communication is error-free
Communicating with the C-Suite: 03. During Meetings
Course Duration - 5 min
Gain effective tips on how to make relevant contributions that will leave a lasting impression long after your meeting concludes in this elearning course, During Meetings. You'll learn how to use your body language to show you're engaged with the subject matter, follow protocol and etiquette during conversations, and use active listening to leave the meeting with a clear understanding of your managers' expectations. You'll also learn the value of following up after the meeting to reinforce your commitment and support to the project. Part of our Communicating with the C-Suite series, this course includes a video lesson, downloadable student materials and a short online quiz to check your comprehension of the topic.
Course Objectives:
- Recognize when to make your contribution
- Use active listening to ensure you capture expectations
- Follow up post-meeting to demonstrate commitment
Effective Communications: Communicating Upward
Course Duration - 12 min
Upward communication flows from the lower level to the upper level of a hierarchy. This form of communication helps employees express their requirements, ideas, or goals. Managing upward communication is an art to be acquired if you are looking for a long-term career in your organization and wish to get ample opportunities to learn and grow. In this course, you will learn to observe your manager and explore effective ways of establishing communication with them.
Course Objectives:
- Establish your interest in the organization
- Look for opportunities to contribute and think big
- Be yourself and do not encourage or be involved in manipulation
- Take ownership of your mistakes and avoid politics
EXERCISE STRONG LEADERSHIP AND MANAGEMENT
Section Duration - 5 Courses, 1 hr 31 min
This essential section equips aspiring Program Managers with the leadership and management skills necessary to drive program success and build high-performing teams. Learners will master key competencies like Emotional Intelligence (EQ), a crucial factor in building meaningful relationships and inspiring buy-in across diverse stakeholders.
You'll learn to effectively manage organizational change, transforming challenging transitions into opportunities for growth and resilience. Furthermore, the modules focus on practical strategies for fostering team collaboration and projecting a powerful, assertive presence, ensuring your programs thrive through effective leadership and synergy.
Courses in this Section:
What Makes a Strong Team?
Course Duration - 5 min
How does a team become more than the sum of it’s parts? Find out in this short module where we explore how to create synergy within your team.
Course Objectives:
- Manage the relationships in your team effectively
- Develop a high performing team
- Create synergy
Projecting a Powerful Presence
Course Duration - 15 min
Making a great first impression in business requires the projection of a powerful external presence. This external power, however, originates from within. This course is part of the Impact and Presence series, a series designed to help people maximize their presence and create a powerful impact on the people with whom they interact. In this course, you'll be guided through the factors that influence your external projection. You'll also learn how to use your voice as an instrument that conveys impact, and how to project assertiveness with your voice and mannerisms. At the end of this course, you'll be able to harnass your inner strength to project a powerful presence during meetings and presentations.
Course Objectives:
- Discuss the factors that influence your external projection
- Describe how to use your voice as an instrument that conveys impact
- Explain how to project assertiveness with your voice and mannerisms
AMA-CPM® 03/16: Leading with Emotional Intelligence in the Workplace
Course Duration - 20 min
The most effective managers are those who can channel their emotional intelligence to connect, achieve, inspire, and act with resilience. By applying the best practices of an emotionally intelligent leader, you’ll give yourself a winning edge.
Course Objectives:
- Explain what Emotional Intelligence is and its relevance to leadership competencies
- Develop awareness of your own emotions and related actions
- Assess others' emotional states and the potential effects on behavior
- Adopt emotionally intelligent principles and practices to foster productive workplace relationships
The Manager's Role During Change
Course Duration - 21 min
Change management comes in many shapes and forms – both big and small. This lesson will help you define change management, identify the need for it, and discover your role as a change leader.
Course Objectives:
- Define Change Management
- Identify the need for Change Management
- Describe your role as a change leader
4 Strategies for Building Collaboration
Course Duration - 30 min
4 Strategies for Building Collaboration covers the growing importance of collaboration as a workplace skill. Effective collaboration, however, requires understanding of people’s different work and communication styles, and the willingness to suspend judgment and let go of stubborn beliefs. In this course, Peter Quarry outlines ways collaboration can be "killed" and how it can be designed for improved outcomes.
Course Objectives:
- Identify the benefits of collaboration and the collaboration conversation
- Avoid the 6 collaboration killers
- Improve meeting efficiency
- Design collaborative workplaces
What Makes a Strong Team?
Course Duration - 5 min
How does a team become more than the sum of it’s parts? Find out in this short module where we explore how to create synergy within your team.
Course Objectives:
- Manage the relationships in your team effectively
- Develop a high performing team
- Create synergy
Projecting a Powerful Presence
Course Duration - 15 min
Making a great first impression in business requires the projection of a powerful external presence. This external power, however, originates from within. This course is part of the Impact and Presence series, a series designed to help people maximize their presence and create a powerful impact on the people with whom they interact. In this course, you'll be guided through the factors that influence your external projection. You'll also learn how to use your voice as an instrument that conveys impact, and how to project assertiveness with your voice and mannerisms. At the end of this course, you'll be able to harnass your inner strength to project a powerful presence during meetings and presentations.
Course Objectives:
- Discuss the factors that influence your external projection
- Describe how to use your voice as an instrument that conveys impact
- Explain how to project assertiveness with your voice and mannerisms
AMA-CPM® 03/16: Leading with Emotional Intelligence in the Workplace
Course Duration - 20 min
The most effective managers are those who can channel their emotional intelligence to connect, achieve, inspire, and act with resilience. By applying the best practices of an emotionally intelligent leader, you’ll give yourself a winning edge.
Course Objectives:
- Explain what Emotional Intelligence is and its relevance to leadership competencies
- Develop awareness of your own emotions and related actions
- Assess others' emotional states and the potential effects on behavior
- Adopt emotionally intelligent principles and practices to foster productive workplace relationships
The Manager's Role During Change
Course Duration - 21 min
Change management comes in many shapes and forms – both big and small. This lesson will help you define change management, identify the need for it, and discover your role as a change leader.
Course Objectives:
- Define Change Management
- Identify the need for Change Management
- Describe your role as a change leader
4 Strategies for Building Collaboration
Course Duration - 30 min
4 Strategies for Building Collaboration covers the growing importance of collaboration as a workplace skill. Effective collaboration, however, requires understanding of people’s different work and communication styles, and the willingness to suspend judgment and let go of stubborn beliefs. In this course, Peter Quarry outlines ways collaboration can be "killed" and how it can be designed for improved outcomes.
Course Objectives:
- Identify the benefits of collaboration and the collaboration conversation
- Avoid the 6 collaboration killers
- Improve meeting efficiency
- Design collaborative workplaces
FACILITATE WIDE-OPEN COMMUNICATION
Section Duration - 4 Courses, 1 hr 29 min
This section is essential for any Program Manager seeking to elevate their leadership impact through clarity and trust. You will move beyond basic information sharing to master the art of open communication, a critical driver of program success and team cohesion. The curriculum focuses on teaching you to extract high-quality insights from your teams by skillfully deploying open-ended questions, a powerful technique for data analysis, problem-solving, and staff empowerment.
You will learn to foster a culture of transparency by promoting the sharing of information, not gossip, and actively developing your team's collaborative communication skills, including active listening. By completing these modules, you will be able to resolve conflict productively, build strong collaborative teams, and create a welcoming atmosphere that confidently drives your programs toward long-term success, whether your team is co-located or remote.
Courses in this Section:
Effective Communications: Using Open-Ended Questions
Course Duration - 13 min
As a leader, there are many instances when you are looking for quality inputs from your employees that will help the organization make important decisions, find solutions, analyze data, or judge the adaptability to new changes. In order to get the best out of the employees, it is important that you ask them the right questions that will lead you to the right answers. How will you judge that a certain question is a right question or not? In this course, you will learn to use open-ended questions, identify the best practices, and encourage and enable your employees to use open-ended questions.
Course Objectives:
- Define an open-ended question
- Identify the best practices in asking open-ended questions
- Explain how to encourage and enable employees to use open-ended questions in business meetings
- Recognize the advantages of open-ended questions
Enhancing Collaborative Communication
Course Duration - 21 min
Team communication is not something for which organizations set time or have an assigned budget, but it is one of the most important aspects of any organization’s success or failure. This lesson will help you to identify communication techniques that you can use to improve team collaboration.
Course Objectives:
- Describe the four types of communication
- Assess your team's communication skills
- Develop active listening skills that promote better work relationships
- Describe the processes for collaborative communication
Open Communication and Teamwork
Course Duration - 40 min
Open Communication and Teamwork is a course that demonstrates strategies to communicate effectively to achieve best results in teams. In this course you will learn to promote open and honest communication through the sharing of information and reducing gossip. This course provides real life video case studies of highly successful organizations demonstrating how they have established open communication and teamwork, improved collaboration and a welcoming atmosphere, all making for cohesive teams. Once this course is completed, you will have learned how to build a strong collaborative team, where hard tasks and new challenges are accomplished, conflicts are resolved, information is shared, and new people are welcomed, whether the team works in a physical office or remotely.
Course Objectives:
- Identify ways to communicate effectively to achieve best results
- Promote open and honest communication
- Share information, not gossip
- Build collaborative relationships
- Resolve conflict productively
- Create a warm welcome for new people
Communication Skills: How Managers Empower Their Staff Through Open Questions
Course Duration - 15 min
A professional relationship between a leader and employees is essential to all other relationships; as such, communication is essential to their success. The Skillshub "How Managers Empower Their Staff Through Open Questions" course looks are various components of communication including nonverbal and the importance of active listening. Once the course is complete, you will include more open questions when communicating with your team.
Course Objectives:
- Demonstrate great communication skills
- Develop your questioning skills by asking more open questions
- Empower your staff through successful communication interactions
Effective Communications: Using Open-Ended Questions
Course Duration - 13 min
As a leader, there are many instances when you are looking for quality inputs from your employees that will help the organization make important decisions, find solutions, analyze data, or judge the adaptability to new changes. In order to get the best out of the employees, it is important that you ask them the right questions that will lead you to the right answers. How will you judge that a certain question is a right question or not? In this course, you will learn to use open-ended questions, identify the best practices, and encourage and enable your employees to use open-ended questions.
Course Objectives:
- Define an open-ended question
- Identify the best practices in asking open-ended questions
- Explain how to encourage and enable employees to use open-ended questions in business meetings
- Recognize the advantages of open-ended questions
Enhancing Collaborative Communication
Course Duration - 21 min
Team communication is not something for which organizations set time or have an assigned budget, but it is one of the most important aspects of any organization’s success or failure. This lesson will help you to identify communication techniques that you can use to improve team collaboration.
Course Objectives:
- Describe the four types of communication
- Assess your team's communication skills
- Develop active listening skills that promote better work relationships
- Describe the processes for collaborative communication
Open Communication and Teamwork
Course Duration - 40 min
Open Communication and Teamwork is a course that demonstrates strategies to communicate effectively to achieve best results in teams. In this course you will learn to promote open and honest communication through the sharing of information and reducing gossip. This course provides real life video case studies of highly successful organizations demonstrating how they have established open communication and teamwork, improved collaboration and a welcoming atmosphere, all making for cohesive teams. Once this course is completed, you will have learned how to build a strong collaborative team, where hard tasks and new challenges are accomplished, conflicts are resolved, information is shared, and new people are welcomed, whether the team works in a physical office or remotely.
Course Objectives:
- Identify ways to communicate effectively to achieve best results
- Promote open and honest communication
- Share information, not gossip
- Build collaborative relationships
- Resolve conflict productively
- Create a warm welcome for new people
Communication Skills: How Managers Empower Their Staff Through Open Questions
Course Duration - 15 min
A professional relationship between a leader and employees is essential to all other relationships; as such, communication is essential to their success. The Skillshub "How Managers Empower Their Staff Through Open Questions" course looks are various components of communication including nonverbal and the importance of active listening. Once the course is complete, you will include more open questions when communicating with your team.
Course Objectives:
- Demonstrate great communication skills
- Develop your questioning skills by asking more open questions
- Empower your staff through successful communication interactions
DEVELOP A STRONG ORGANIZATION
Section Duration - 5 Courses, 2 hr 42 min
This section transforms Program Managers into true organizational leaders by focusing on the foundational skills required to build high-performing, resilient teams and cultures. You will master the process of fostering organizational agility, enabling your programs to successfully adapt to technological changes, market shifts, and emerging competitors using models like the SEAL Approach. Critically, you will learn to transition your teams into a continuous learning organization, securing executive buy-in and embedding knowledge sharing into your corporate values to drive productivity and employee development.
Furthermore, this curriculum provides essential guidance on running effective teams, defining clear roles, establishing operational guidelines, and successfully navigating the complexities of leading a modern, multigenerational workforce. By completing these modules, you will gain the leadership tools to align individual purpose with corporate goals, ensuring your organization is structured for sustained success and resilience.
Courses in this Section:
Effective Communications: Using Open-Ended Questions
Course Duration - 13 min
As a leader, there are many instances when you are looking for quality inputs from your employees that will help the organization make important decisions, find solutions, analyze data, or judge the adaptability to new changes. In order to get the best out of the employees, it is important that you ask them the right questions that will lead you to the right answers. How will you judge that a certain question is a right question or not? In this course, you will learn to use open-ended questions, identify the best practices, and encourage and enable your employees to use open-ended questions.
Course Objectives:
- Define an open-ended question
- Identify the best practices in asking open-ended questions
- Explain how to encourage and enable employees to use open-ended questions in business meetings
- Recognize the advantages of open-ended questions
Enhancing Collaborative Communication
Course Duration - 21 min
Team communication is not something for which organizations set time or have an assigned budget, but it is one of the most important aspects of any organization’s success or failure. This lesson will help you to identify communication techniques that you can use to improve team collaboration.
Course Objectives:
- Describe the four types of communication
- Assess your team's communication skills
- Develop active listening skills that promote better work relationships
- Describe the processes for collaborative communication
Open Communication and Teamwork
Course Duration - 40 min
Open Communication and Teamwork is a course that demonstrates strategies to communicate effectively to achieve best results in teams. In this course you will learn to promote open and honest communication through the sharing of information and reducing gossip. This course provides real life video case studies of highly successful organizations demonstrating how they have established open communication and teamwork, improved collaboration and a welcoming atmosphere, all making for cohesive teams. Once this course is completed, you will have learned how to build a strong collaborative team, where hard tasks and new challenges are accomplished, conflicts are resolved, information is shared, and new people are welcomed, whether the team works in a physical office or remotely.
Course Objectives:
- Identify ways to communicate effectively to achieve best results
- Promote open and honest communication
- Share information, not gossip
- Build collaborative relationships
- Resolve conflict productively
- Create a warm welcome for new people
Communication Skills: How Managers Empower Their Staff Through Open Questions
Course Duration - 15 min
A professional relationship between a leader and employees is essential to all other relationships; as such, communication is essential to their success. The Skillshub "How Managers Empower Their Staff Through Open Questions" course looks are various components of communication including nonverbal and the importance of active listening. Once the course is complete, you will include more open questions when communicating with your team.
Course Objectives:
- Demonstrate great communication skills
- Develop your questioning skills by asking more open questions
- Empower your staff through successful communication interactions
Effective Communications: Using Open-Ended Questions
Course Duration - 13 min
As a leader, there are many instances when you are looking for quality inputs from your employees that will help the organization make important decisions, find solutions, analyze data, or judge the adaptability to new changes. In order to get the best out of the employees, it is important that you ask them the right questions that will lead you to the right answers. How will you judge that a certain question is a right question or not? In this course, you will learn to use open-ended questions, identify the best practices, and encourage and enable your employees to use open-ended questions.
Course Objectives:
- Define an open-ended question
- Identify the best practices in asking open-ended questions
- Explain how to encourage and enable employees to use open-ended questions in business meetings
- Recognize the advantages of open-ended questions
Enhancing Collaborative Communication
Course Duration - 21 min
Team communication is not something for which organizations set time or have an assigned budget, but it is one of the most important aspects of any organization’s success or failure. This lesson will help you to identify communication techniques that you can use to improve team collaboration.
Course Objectives:
- Describe the four types of communication
- Assess your team's communication skills
- Develop active listening skills that promote better work relationships
- Describe the processes for collaborative communication
Open Communication and Teamwork
Course Duration - 40 min
Open Communication and Teamwork is a course that demonstrates strategies to communicate effectively to achieve best results in teams. In this course you will learn to promote open and honest communication through the sharing of information and reducing gossip. This course provides real life video case studies of highly successful organizations demonstrating how they have established open communication and teamwork, improved collaboration and a welcoming atmosphere, all making for cohesive teams. Once this course is completed, you will have learned how to build a strong collaborative team, where hard tasks and new challenges are accomplished, conflicts are resolved, information is shared, and new people are welcomed, whether the team works in a physical office or remotely.
Course Objectives:
- Identify ways to communicate effectively to achieve best results
- Promote open and honest communication
- Share information, not gossip
- Build collaborative relationships
- Resolve conflict productively
- Create a warm welcome for new people
Communication Skills: How Managers Empower Their Staff Through Open Questions
Course Duration - 15 min
A professional relationship between a leader and employees is essential to all other relationships; as such, communication is essential to their success. The Skillshub "How Managers Empower Their Staff Through Open Questions" course looks are various components of communication including nonverbal and the importance of active listening. Once the course is complete, you will include more open questions when communicating with your team.
Course Objectives:
- Demonstrate great communication skills
- Develop your questioning skills by asking more open questions
- Empower your staff through successful communication interactions
MANAGE RISK
Section Duration - 3 Courses, 49 min
This critical section equips Program Managers with the expertise to transform potential threats into strategic opportunities, establishing you as a proactive leader in risk governance. You will gain a deep understanding of effective Risk Management principles and master the detailed Risk Management Framework for systematically identifying, assessing, and responding to project risks. The curriculum explicitly covers the four core Risk Management Techniques, enabling you to strategically choose between accepting, eliminating, or mitigating potential issues based on their impact.
More than just mitigation, this section focuses on fostering a culture of Smart Risk-Taking within your teams. You will learn how to challenge the status quo, reduce fear of failure, and encourage productive experimentation, ultimately ensuring your organization views calculated risks as a necessary pathway to business innovation and long-term success.
Courses in this Section:
Business Strategy: Fostering a Culture of Risk Taking
Course Duration - 14 min
Whether you’re publicly challenging long-held beliefs or experimenting with a new idea, it’s normal to experience fear or discomfort. You can reduce these emotions by creating a workplace that openly promotes change, welcomes honest and productive discussions, sees failure as a necessary part of business success, and rewards and supports risk taking on a daily basis. It may seem ironic, but when you instill a continuous learning culture and growth mindset in your organization, failure can actually lead to success.
Course Objectives:
- Identify methods to challenge the status quo
- Identify reasons for bias towards encouraging smart failure and suggest solutions
- Enlist ways of encouraging learn from failure culture
Risk Management and Your Organization
Course Duration - 30 min
Designed for all employees, this course outlines the main features of an effective risk management policy that will assist your organization in achieving its objectives. It describes the responsibilities of different members and teams, as well as the key principles that are used to guide risk management. The course covers the Risk Management Framework, which is used to identify, assess and manage risks, in depth. Tips on how to use this framework strategically in your own organization are included. This course includes links to supporting information and quizzes to test your understanding of the material. Take the final exam at the end to receive a Certificate of Achievement.
Course Objectives:
- Identify the role individuals and management groups play in risk management
- Adapt and apply various risk management principles to your own business
- Incorporate the Risk Management Framework to identify, assess and manage risks
- Apply strategies to mitigate risk within your own business
Risk Management Techniques
Course Duration - 5 min
Once the risks are assessed, they must be managed carefully. There are four basic risk management techniques and your company probably uses all of them. When you accept risks, it is necessary to choose small risks that will not have a large impact on the organization. Eliminating risk by avoiding may seem like the safe route, but it is not always practical. Always consider both the risks and rewards that a new situation brings. The severity of the risk will help you determine if it is something that you truly need to avoid.
Course Objectives:
- Identify risk management techniques
- Determine how to reduce risk
- Identify how to avoid risk
Business Strategy: Fostering a Culture of Risk Taking
Course Duration - 14 min
Whether you’re publicly challenging long-held beliefs or experimenting with a new idea, it’s normal to experience fear or discomfort. You can reduce these emotions by creating a workplace that openly promotes change, welcomes honest and productive discussions, sees failure as a necessary part of business success, and rewards and supports risk taking on a daily basis. It may seem ironic, but when you instill a continuous learning culture and growth mindset in your organization, failure can actually lead to success.
Course Objectives:
- Identify methods to challenge the status quo
- Identify reasons for bias towards encouraging smart failure and suggest solutions
- Enlist ways of encouraging learn from failure culture
Risk Management and Your Organization
Course Duration - 30 min
Designed for all employees, this course outlines the main features of an effective risk management policy that will assist your organization in achieving its objectives. It describes the responsibilities of different members and teams, as well as the key principles that are used to guide risk management. The course covers the Risk Management Framework, which is used to identify, assess and manage risks, in depth. Tips on how to use this framework strategically in your own organization are included. This course includes links to supporting information and quizzes to test your understanding of the material. Take the final exam at the end to receive a Certificate of Achievement.
Course Objectives:
- Identify the role individuals and management groups play in risk management
- Adapt and apply various risk management principles to your own business
- Incorporate the Risk Management Framework to identify, assess and manage risks
- Apply strategies to mitigate risk within your own business
Risk Management Techniques
Course Duration - 5 min
Once the risks are assessed, they must be managed carefully. There are four basic risk management techniques and your company probably uses all of them. When you accept risks, it is necessary to choose small risks that will not have a large impact on the organization. Eliminating risk by avoiding may seem like the safe route, but it is not always practical. Always consider both the risks and rewards that a new situation brings. The severity of the risk will help you determine if it is something that you truly need to avoid.
Course Objectives:
- Identify risk management techniques
- Determine how to reduce risk
- Identify how to avoid risk
IMPLEMENT EFFECTIVE SYSTEMS ENGINEERING AND INTEGRATION
Section Duration - 5 Courses, 2 hr 45 min
This section focuses on the critical execution phase of the systems lifecycle, enabling Program Managers to successfully translate engineering requirements into tangible, integrated project outputs. You will master the PMBOK® Guide processes for system implementation, including fundamental knowledge from the Project Management Toolkit to initiate projects effectively. This includes developing the necessary Project Charter and comprehensive Project Management Plan to ensure all components are aligned before integration begins.
Furthermore, you will gain the skills to define the project's timeline by creating and controlling the detailed Project Schedule, a core discipline for managing the integration timeline. By focusing on effective Project Development and Testing with tools like the PDCA cycle, you will guarantee continuous improvement and ensure the final system is fully validated, driving a successful transition From Project Manager to Project Leader.
Courses in this Section:
Project Management Toolkit
Course Duration - 5 min
Every project needs a project manager, and project managers need tools to deliver the expected results. This module gives a quick introduction to the main tools in a project manager's toolbox.
Course Objectives:
- List the key project management tools
- Use project management tools effectively
Project Management: Project Development and Testing
Course Duration - 5 min
In project management it is important to have a process to ensure you plan, test and incorporate feedback before you develop and build the project output. This course is a bite-sized review of why testing and development is important during a project. The course focuses on a real-world tool you can use to structure testing on your own projects and guarantee continuous improvement.
Course Objectives:
- Prevent costly mistakes by implementing effective project development and testing processes
- Implement the PDCA cycle to encourage continuous improvement and reach an optimal solution
From Project Manager to Project Leader
Course Duration - 20 min
Being a successful project manager won’t automatically make you a great project leader. In this course, you’ll learn the five core elements of project leadership uncovered by research from the Association for Project Management. You’ll learn how to change your focus from the details of implementing a project to the larger strategic vision required for building long-lasting teams, communicating outcomes, and aligning a project with a company’s overall strategy.
Course Objectives:
- Describe the five core elements of project leadership
- Identify the skills needed to transition from a project manager to project leader
- Move your focus from project details to project outcomes
PMBOK® Guide - Sixth Edition: 10. Developing and Controlling the Project Schedule
Course Duration - 1 hr
Learn how to create an effective project schedule, and keep it on track, with this training course for project management professionals highlighting some key time management strategies. In PMP: 10-Developing and Controlling the Project Schedule, we’ll cover formal scheduling tools and methods for driving work and managing change, as outlined in the Project Management Institute’s Guide to the Project Management Body of Knowledge (PMBOK). The 1.5-hour course features insightful video instruction accompanied by a full roster of learning resources, including engaging activities, flash cards, glossary terms, reference materials, inline quizzes, and a final exam. This is lesson 10 in the PMP series, designed to help you prepare for the CAPM and PMP certification exams and earn your required Contact Hours. Experienced project managers can take this course as part of their on-going professional development.
Course Objectives:
- Explain how to develop a project schedule through analyzing activities like sequence, duration, resource requirements, and project constraints
- Describe how to plan: start and completion dates, milestones, and dependencies as outputs of scheduling tools
PMBOK® Guide - Sixth Edition: 06. Initiation Basics, Developing a Project Charter and Project Management Plan
Course Duration - 1 hr 15 min
This course covers project integration management, the purpose of a project charter and how to create one, and how to develop a project management plan. A project consists of many moving parts that must be fully integrated and managed to keep it running smoothly. This course provides you with knowledge and best practices to help you successfully create and manage a project. Designed to help you learn quickly and effectively, it includes section quizzes, a final exam, activities, presentation materials, and more. This course will help you prepare for the PMI Project Management Body of Knowledge (PMBOK) certification exam and can be used to gain credit hours toward PMP or CAMP training contact hours or maintaining your current certification.
Course Objectives:
- Describe project integration management and why a project is initiated
- Detail potential pitfalls that can derail a project at any step
- Explain the purpose of a project charter and how to create one for your project
- Develop a project management plan
- Implement important project planning and initiation techniques
Project Management Toolkit
Course Duration - 5 min
Every project needs a project manager, and project managers need tools to deliver the expected results. This module gives a quick introduction to the main tools in a project manager's toolbox.
Course Objectives:
- List the key project management tools
- Use project management tools effectively
Project Management: Project Development and Testing
Course Duration - 5 min
In project management it is important to have a process to ensure you plan, test and incorporate feedback before you develop and build the project output. This course is a bite-sized review of why testing and development is important during a project. The course focuses on a real-world tool you can use to structure testing on your own projects and guarantee continuous improvement.
Course Objectives:
- Prevent costly mistakes by implementing effective project development and testing processes
- Implement the PDCA cycle to encourage continuous improvement and reach an optimal solution
From Project Manager to Project Leader
Course Duration - 20 min
Being a successful project manager won’t automatically make you a great project leader. In this course, you’ll learn the five core elements of project leadership uncovered by research from the Association for Project Management. You’ll learn how to change your focus from the details of implementing a project to the larger strategic vision required for building long-lasting teams, communicating outcomes, and aligning a project with a company’s overall strategy.
Course Objectives:
- Describe the five core elements of project leadership
- Identify the skills needed to transition from a project manager to project leader
- Move your focus from project details to project outcomes
PMBOK® Guide - Sixth Edition: 10. Developing and Controlling the Project Schedule
Course Duration - 1 hr
Learn how to create an effective project schedule, and keep it on track, with this training course for project management professionals highlighting some key time management strategies. In PMP: 10-Developing and Controlling the Project Schedule, we’ll cover formal scheduling tools and methods for driving work and managing change, as outlined in the Project Management Institute’s Guide to the Project Management Body of Knowledge (PMBOK). The 1.5-hour course features insightful video instruction accompanied by a full roster of learning resources, including engaging activities, flash cards, glossary terms, reference materials, inline quizzes, and a final exam. This is lesson 10 in the PMP series, designed to help you prepare for the CAPM and PMP certification exams and earn your required Contact Hours. Experienced project managers can take this course as part of their on-going professional development.
Course Objectives:
- Explain how to develop a project schedule through analyzing activities like sequence, duration, resource requirements, and project constraints
- Describe how to plan: start and completion dates, milestones, and dependencies as outputs of scheduling tools
PMBOK® Guide - Sixth Edition: 06. Initiation Basics, Developing a Project Charter and Project Management Plan
Course Duration - 1 hr 15 min
This course covers project integration management, the purpose of a project charter and how to create one, and how to develop a project management plan. A project consists of many moving parts that must be fully integrated and managed to keep it running smoothly. This course provides you with knowledge and best practices to help you successfully create and manage a project. Designed to help you learn quickly and effectively, it includes section quizzes, a final exam, activities, presentation materials, and more. This course will help you prepare for the PMI Project Management Body of Knowledge (PMBOK) certification exam and can be used to gain credit hours toward PMP or CAMP training contact hours or maintaining your current certification.
Course Objectives:
- Describe project integration management and why a project is initiated
- Detail potential pitfalls that can derail a project at any step
- Explain the purpose of a project charter and how to create one for your project
- Develop a project management plan
- Implement important project planning and initiation techniques
Essential Career Skills Pack
Productivity and Time Management
Course Duration - 30 min
It seems that there is never enough time in the day. But, since we all get the same 24 hours, why is it that some people achieve so much more with their time than others? This course will explain how to plan and prioritize tasks, so that we can make the most of the limited time we have. By using the time-management techniques in this course, you can improve your ability to function more effectively – even when time is tight and pressures are high. So, by the end of the course you will have the knowledge, skills and confidence to be an effective manager of your time.
Course Objectives:
Course Objectives:
- Set your priorities to better manage your time
- Improve your productivity by sharpening your focus and multitasking effectively
Detailed Course Outline:
Detailed Course Outline:
- Productiity & Time Management
- Prioritization
- Getting Things Done
- Procrastination
- Multitasking & Focus
- Summary
Basic Digital Skills
Course Duration - 13 min
With the rise of digital transformation and technology, having a basic digital literacy is essential for all types of jobs, regardless of the industry. To stay competitive and be successful in the workplace, enhancing your digital skills should be a top priority.
Course Objectives:
Course Objectives:
- Recall the essential digital skills framework
- Elaborate on the toolkit of essential digital skills
- Identify how to develop or improve your digital skills
Detailed Course Outline:
Detailed Course Outline:
- The Essential Digital Skills Framework
- The Toolkit of Essential Digital Skills
- Developing Digital Skills
- Summary
4 Ways to Boost Creativity
Course Duration - 30 min
The digital economy is opening up ways for everyone to be creative. It doesn’t just mean being artistic – it’s more about ideas, solutions, alternatives, incremental improvements. Peter Quarry and Eve Ash discuss ways that mental capacity can be developed, perspectives changed, group power leveraged and making things actually happen.
Course Objectives:
Course Objectives:
- Define creativity
- Think outside the box
- Develop the right mental attitude
- Leverage the power of groups
- Ensure managers make it happen
Detailed Course Outline:
Detailed Course Outline:
- What is Creativity at Work?
- Learn to Think Outside the box
- Develop the Right Mental Capacity
- Laverage the Power of Groups
- Ensure Managers Make It Happen
- Summary
The 11 Essential Career Soft Skills
Course Duration - 1 hr 10 min
Soft Skills are the traits, characteristics, habits, and skills needed to survive and thrive in the modern work world. Soft skills aren't usually taught in school, but you will learn them all here in this course. Are you someone that other people in your organization and industry like to work with, collaborate with and partner with? Are you seen as a valuable asset to any new project that comes along?
This soft skills training course will teach you how to develop the skills that can make the difference between a lackluster career that tops out at middle management versus one that lands you in the executive suite. Or to wherever you define career success. So many soft skills seem like common sense at first glance, but they are not commonly applied by most workers. This soft skills training course will give you an edge over your competitors. It will also make your job, your career and your life more rewarding and enjoyable.
Course Objectives:
Course Objectives:
- Understand how to be a great communicator
- Become a stronger listene
- Appear professional to co-workers and bosses of all ages
- Avoid common career blunders that often end careers
- Manage expectations for bosses and colleagues
- Position yourself for promotions
- Make technology your asset, even if you are afraid of technology
- Avoid the Not My Job Syndrome
- Develop EQ to Match Your IQ
- Develop leadership qualities
Detailed Course Outline:
Detailed Course Outline:
- Introduction
- The Soft Tech Savvy Way to Always Be Essential
- Not My Job, And I Am Happy to Do It
- You Can Become a Master Communicator
- Feedback Video for The 11 Essential Career Soft Skills
- Become a Leader Without the Title or Formal Authority
- Your EQ Will Beat a Higher IQ
- Building Your Winning Team
- Make Every One of Your Seconds Count
- Unleash Your Inner Anthony Robbins
- Avoid Being Uncool
- Clothes Can Still Make or Break Your Career
- Conclusion The 11 Essential Career Soft Skills
- Extra: Developing Your Career Secret Sauce
Course FAQs
What is the Class Format?
This training is a self-paced eLearning course that you have access to for 6 months after purchase.
What Is a Program Management Vision?
Creating a program management vision is essential for any successful organization. It offers leaders an opportunity to share the bigger picture and set a clear direction for the team. Having a well-articulated vision can empower employees and help ensure that everyone is working toward the same goals.
The ADEPTT model—Align, Develop, Execute, Prioritize, Track, and Transform—is an important tool for strategy development and execution. It begins with aligning the vision among stakeholders, then developing a strategy to achieve the desired outcomes. This is followed by executing the plan through a series of activities, prioritizing tasks based on urgency and importance, tracking progress toward goals, and finally transforming your organization based on what has been learned.
To set forward-thinking goals, your program management vision must be clear and concise to ensure everyone understands the desired outcomes. It should also reflect the organization’s values and provide a foundation for continuous improvement. A strong program management vision will foster an environment of collaboration and trust within the team, as well as provide direction to achieve long-term success.
For a program management vision to be successful, it must be communicated effectively. This involves sharing the vision with stakeholders, creating a culture of transparency, and providing regular feedback to ensure that everyone’s efforts remain aligned towards the same objectives. If done correctly, this can create a shared sense of responsibility and ownership which can lead to increased engagement and better performance.
By having a strong program management vision, organizations can foster leadership development, engage employees at all levels, and facilitate innovation. It is critical for any organization’s success and should be regularly revisited to ensure that it remains relevant and effective.
What Is C-Suite Support for Program Management?
Executives in the C-Suite are often the people making decisions that directly affect program management. It is important to understand how best to communicate with them and ensure their support for your ideas and initiatives.
When communicating with a member of the C-suite, it is essential to be clear and concise. Make sure to explain the impact that your idea or initiative will have, and how it fits in with the organization’s overall objectives. Remember to be prepared for any questions they may have, and speak confidently about the proposed changes.
When sending an email to a member of the C-suite, it is important to ensure that you communicate your ideas clearly and succinctly. Include any relevant data or research to back up your argument, as well as a call to action that outlines the next steps.
If you are attending a meeting with executives in the C-suite, be sure to maintain an executive presence. This means speaking confidently and making eye contact with everyone present. Throughout the meeting, be sure to keep your ideas concise and relate them to the organization’s goals.
Situational leadership is important when it comes to communicating with the C-suite. This involves being able to adjust your communication style based on the situation at hand. When interacting with executives in the C-suite, it is important to be professional, articulate, and assertive. Be sure to tailor your message accordingly so that you can gain their support for your idea or initiative.
By understanding the importance of communicating with the C-suite, as well as having an executive presence and situational leadership skills, organizations can ensure they have the necessary support from top executives for their program management initiatives. This support is essential for any successful project, and by engaging the C-suite in this process, organizations can ensure that they are set up for success.
What Is Strong Program Management Leadership?
Strong program management leadership is vital for the success of any organization. It is important to ensure that all team members are aware of their respective roles and responsibilities, as well as how they interact with each other. A strong team culture should also be cultivated to promote collaboration and communication between team members. By leading with emotional intelligence in the workplace, managers can create a safe environment for team members to express their ideas and opinions without fear of judgment or retribution.
During times of change, managers must be agile and adaptable to foster collaboration between departments. Strong leaders should also have strategies in place that help build trust and understanding between team members. This can include introducing team-building activities, providing ongoing feedback and recognition, or creating an open forum where team members can discuss issues and come up with solutions together.
To grow and succeed, organizations need to develop strong program management leadership that embraces collaboration, communication, and mutual respect. This will help create a culture of trust and understanding across the organization that encourages creativity and innovation in the workplace. By fostering a strong team culture, managers can create an environment where everyone has a voice and is empowered to contribute their ideas.
What Is Wide-Open Program Management Communication?
Wide-open program management communication involves creating an atmosphere of trust and collaboration among team members, allowing them to openly communicate their ideas and work together to solve problems. It is based on the idea that open dialogue between individuals promotes creativity and better problem-solving, as well as more efficient decision-making. To achieve this type of environment, effective communication must be employed by managers to ensure that all team members feel comfortable and encouraged to share their thoughts.
Open-ended questions are one of the most powerful tools in a manager's arsenal when it comes to fostering open communication. These types of questions allow for deeper conversations, encourage dialogue between team members, and help build trust and rapport. By acknowledging each individual's perspective and allowing them to voice their opinion, open-ended questions can create a safe space for creative ideas to be shared.
Teamwork is another critical component of wide-open program management communication. It enables managers to ensure that all team members feel heard and understood, while also encouraging collaboration and cooperation between individuals. By creating an environment where everyone's opinion is valued and welcomed, managers are better able to ensure that all team members are working together to reach the same goal.
Communication skills play an essential role in program management. Managers need to be aware of how they communicate with their staff and use this knowledge to empower their employees through open questions and active listening. By listening to their staff and providing thoughtful responses, managers can help team members feel more comfortable in expressing their ideas and opinions.
Wide-open program management communication is essential for any successful organization. By encouraging open dialogue between team members through the use of open-ended questions and fostering a collaborative environment through teamwork, managers are better able to ensure that their staff is supported and empowered. With effective communication skills, managers can create an atmosphere of trust and creativity, allowing for the successful implementation of any program or initiative.
What Is a Strong Organization With Program Management?
A strong organization with program management requires a comprehensive strategy that aligns with organizational goals and operations. It also needs to be able to adapt quickly, stay focused on the end goal, and deliver successful outcomes. This means having an effective system in place for communication, collaboration, decision-making, and implementation of initiatives.
Organizations can gain a competitive advantage by becoming continuous learning organization. This means leveraging the insights and experiences of team members, integrating customer feedback into operations, building an agile workforce, and training and developing employees to ensure they have the skills required for success.
Mind the gap is an important concept when it comes to running a successful multigenerational organization. Different generations have different values, dynamics, and expectations. To get the best out of each generation, organizations need to create a culture of respect and understanding for all its members.
The SEAL approach (Simplify, Engage, Actively Lead, Learn) is an effective way to build organizational agility and ensure that all stakeholders are working towards common goals. This approach encourages teams to simplify their processes, engage stakeholders early on in the process, actively lead initiatives, and continuously learn from feedback.
Strong organizations need to ensure that their teams are running effectively. Teams should be given clear objectives and understand what is required of them for success. There must also be effective communication between team members and leadership. This helps to ensure that everyone is on the same page and understands what their role is in achieving common goals. With a clear focus on objectives, teams can be empowered to work together more efficiently and productively.
With all these elements in place, organizations are well-equipped to reach their full potential and create an environment of success for everyone involved.
What Is Risk Management With Program Management?
Risk management is an important part of program management. It helps organizations identify and manage risks associated with their programs and projects, helping to ensure that objectives are met successfully. A robust risk management plan outlines the organization's approach to understanding, assessing, monitoring, and managing risks.
By fostering a culture of risk-taking within your organization, you can create an atmosphere in which employees are more willing to take risks, while still ensuring that those risks are managed appropriately. Encourage open communication and foster a collaborative environment where everyone feels comfortable sharing ideas and taking risks when appropriate.
Several risk management techniques can be used by program managers to help identify, analyze, prioritize, and manage risks. These techniques include risk identification, risk assessment and analysis, risk mapping and planning, and developing a response plan to mitigate potential risks.
Risk identification helps to identify potential sources of risk in the project or program. Risk assessments analyze current risks that may arise from within the organization as well as external factors such as economic conditions or changes in technology. Risk mapping and planning allow for the development of strategies to mitigate risks, and a response plan is designed as an actionable list of activities that can be taken to address potential risks.
By working together with stakeholders to analyze risks and develop effective risk management plans, organizations can better protect their programs from unforeseen circumstances that could otherwise cause delays or financial losses. Risk management helps to ensure that programs are successful and objectives are met.
What Is Effective Systems Engineering With Program Management?
Effective Systems Engineering with Program Management applies a holistic approach to project management that takes into account the unique context of each project. The Project Manager or Project Leader is responsible for identifying, understanding, and utilizing the most effective techniques and tools for successful project execution. This includes developing a thorough project charter and plan, initiating activities based on the scope of the project, managing the project schedule, and understanding how past projects have been implemented. The Project Manager or Project Leader must also ensure that activities are properly tested and validated to ensure the quality of the final project deliverable. They must ensure that all stakeholders are informed throughout the project and that changes in scope and direction are effectively managed. By utilizing these strategies, the Project Manager or Project Leader can ensure that projects are developed with maximum efficiency and effectiveness. These strategies can provide valuable insights into how to improve future project management processes and practices. With this holistic approach to project management, teams can maximize their success rate in meeting objectives across multiple projects.
Organizations looking to increase their efficiencies with effective systems engineering and program management can benefit from utilizing a comprehensive project management toolkit. This toolkit should include tools such as project planning templates, project status reporting dashboards, automatic time tracking systems, and automated budgeting tools. All of these tools provide the necessary data and analytics to allow Project Managers and Leaders to make informed decisions about their projects. They can help to streamline the development process of projects by helping to monitor progress and provide feedback on performance in real-time. With this data, decision-makers can quickly identify areas of improvement and determine how best to move forward with each project.
By implementing effective systems engineering with program management techniques, organizations can ensure that each project is properly managed and completed promptly. By utilizing the right tools and techniques, Project Managers and Leaders can ensure that their projects are efficiently developed with maximum effectiveness. This ensures that goals are met within budget, on time, and with high-quality deliverables. With this holistic approach to project management, teams can maximize their success rate in meeting objectives across multiple projects.
Related Business Management Information:
How Much Do Business Management Training Courses Cost?
Self-Paced Business Management eLearning courses cost $200 at the starting point per student. Group purchase discounts are available.
What Business Management Skills Should I Learn?
A: If you are wondering what Business Management skills are important to learn, we've written a Business Management Skills and Learning Guide that maps out Business Management skills that are key to master and which of our courses teaches each skill.
Where Can I Learn More About Business Management?
Business Management Blogs
- Business Management blog - Keap
- Business Administration and Management Blog | TUW
- Harvard Business Review - Ideas and Advice for Leaders
- Stories, Insights, and News | Business Management - edX Blog
Business Management User Groups
Business Management Online Forums
Explore Management Training Classes Near Me:
Certstaffix Training offers self-paced eLearning courses for Business Management, ideal for those looking for convenient and flexible learning options. With these online classes, you can save time trekking to and from a physical class location by taking courses remotely. Have the ability to learn when it's most convenient for you with our eLearning courses – no more worrying about searching for "Business Management classes near me" and commuting long distances. Take advantage of our online Business Management classes today to get the education you need quickly. Start learning today and see how Certstaffix Training can help you reach your goals.
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