Behavioral Interviewing Toolkit - eLearning Bundle Course



Course Details:

Length: 11 courses

Access Length: 6 months

Price: $100/person (USD)

Bulk Pricing: 10+ Contact Us

Course Features:

Instant Access After Purchase

Lecture by Recorded Video

Stop and Start as Needed

Certificate of Completion

Software Lab Included?: N/A

Delivery Method:

Self-Paced Online

Individuals and Groups
@ Your Location

 

Course Overview

This Behavioral Interviewing Toolkit eLearning Bundle consists of these courses:

  • Interviewing Basics
  • Recognizing Behavior Responses
  • Evaluating Candidate Responses
  • Conducting Professional Interviews
  • The Blended Interview Process
  • Legal Aspects of Interviewing and Hiring
  • The Legal Aspects of Interviewing - City and State

Discover the strategies and tools you need to be able to successfully conduct behavioral-based interviews in this totalView e-learning interview 6-course bundle toolkit. Discover how to improve your interviewing skills by taking these courses that cover topics including conducting professional interviews, evaluating candidate responses, interviewing basics, recognizing behavior responses, the blended interview process and legal aspects of interviewing. Presented in an engaging manner with expert narration, the courses help you develop your skills in order to follow best practices when it comes to hiring.

Also Included - 4 Courses: An Essential Career Skills Pack with 4 courses in key areas for career management and growth, including Time Management, Digital Skills, Creativity and Soft Skills.


How it Works

This course is a self-paced learning solution to fit your own schedule. Certstaffix Training eLearning courses you take on your own schedule in a web browser.


  • Learn at your own pace - Start and stop as it is convenient for you. Pick up where you left off.
  • Lecture utilizing video and recorded screen shots
  • 6 month subscription length
  • Instant Access After Purchase

Have more than 10 students needing this course? Contact Us for bulk pricing.

 

Course Notes

Audio/Video: American English.
Subtitles (Closed Caption): American English.


Key Features

  • Audio Narration
  • Post-Assessment
  • Supplemental Resources
  • Video

 

Course Topics

Interviewing Basics - 10 min

Find the best person to fill an open position at your company by successfully using the behavioral interview to make good hiring decisions. This course reveals the best predictors of an applicant's future behavior and how to use effective questioning to dig for this information. You'll learn how to structure your interview like a pro, weed out bad interviewing habits you may have developed, and gain tips on how to focus your interview to make the most of your time.

This course provides effective interviewing techniques to help you find the best candidates for the job.

  • Make better hiring decisions by using the behavioral interview effectively
  • Recognize the information that is most relevant to an applicant’s future performance

 

Recognizing Behavior Responses - 10 min

Start making savvier hiring decisions by honing your interviewing techniques. This training course focuses on a Blended Interview approach that will help you accurately predict a candidate’s potential for success. In the course, we will outline the key steps and components of a Blended Interview. You will learn how to execute this interview method using effective behavioral and non-behavioral style questions. We’ll also discuss the 3 key elements of a complete behavioral response, and how to ask strategic follow-up questions to receive more robust, telling answers.

Based on expert human resource concepts, this course is designed to leave you with practical skills and expertise so you can ask the right interview questions, and hire the right people.

  • Implement a Blended Interview approach for questioning potential hires
  • Identify complete behavioral responses by assessing for 3 essential components
  • Ask targeted follow-up questions to generate more complete responses
  • Refine your interviewing technique to make informed hiring decisions

 

Evaluating Candidate Responses - 10 min

Learn to make savvy hiring decisions using key evaluation methods. This training course offers a practical toolkit for arriving at accurate candidate ratings. To begin, we’ll outline 3 key criteria to consider when weighing the overall value of a candidate’s response to an interview question. We will then cover how to properly use a 5-point rating scale to score your candidates with precision. You will also hear about common pitfalls that lead to inaccurate ratings, and learn how to integrate data across interviewers to determine a final summary rating.

  • Evaluate the weight of an interview response by considering 3 key criteria
  • Implement a 5-point scale effectively to assign accurate ratings
  • Integrate data across interviewers to calculate a final summary rating of a candidate
  • Make smarter hiring decisions by honing your evaluation skills

 

Conducting Professional Interviews - 10 min

This course provides an overview of the 5 key steps in a behavioral interview that will enable you to gather the information you need to make an informed hiring decision. You will also learn conversational techniques that help you put candidates at ease, direct and focus the conversation to make the best use of your time, provide feedback to let the candidate know the type of answers you're looking for, and more. This course uses illuminating real-world examples to show you how to apply the steps and techniques outlined in the course to your behavioral-style interviews.

  • Conduct professional interviews by following the 5 steps outlined in the course
  • Gather information on assigned competencies to select the most qualified applicant

 

The Blended Interview Process - 10 min

This course helps you understand, absorb and use the Blended Interview process when assessing a candidate's fit for a position in your company. The Blended Interview is a patterned, yet flexible interview designed to put a candidate at ease while eliciting the most comprehensive view of the person possible. We'll provide you with several useful tips that you can use before the interview begins, during the introduction and throughout the process. These tips provide robust information on handling an interview effectively and eliciting the information you need to evaluate the interviewee and make an informed decision.

  • Evaluate job candidates using the Blended Interview process
  • Make more informed decisions based on richer information

 

Legal Aspects of Interviewing and Hiring - 40 min

The pre-employment process (i.e. recruitment, interviewing and hiring) is filled with legal pitfalls. As such, individuals involved in the recruitment, interviewing and hiring process need to be familiar with effective techniques and knowledgeable of federal, state, and local laws restricting hiring practices that could be considered discriminatory or invasions of privacy. This course discusses legal issues related to job descriptions, recruitment methods, background checks and offers of employment, as well as interviewing, testing, and evaluating candidates.

  • Formulate effective and non-discriminatory job descriptions
  • Identify the common methods of locating and screening applicants and the legal pitfalls in doing so
  • Formulate effective and legally compliant interview scripts
  • Identify legal issues concerning the conducting of tests, references, and background checks
  • Determine legal issues concerning evaluation and decision making on job candidates
  • Create a legally compliant job offer letter that does not place the organization at risk of inadvertently creating contractual obligations

 

The Legal Aspects of Interviewing - City and State - 10 min

Interviewing brings legal responsibilities. It’s up to you and your organization to make hiring and promotion decisions based on a fair and legally credible system. Interviewing is subject to both state and federal laws, which define legal and illegal practices in all aspects of hiring. It is important to check for any state hiring regulations that might apply. This course will present the information you need for these main federal regulations, some city and state laws, California interviewing laws, as well as information to help guide your interviewing questions. Use this information as you plan each and every interview you’ll perform.

  • Understand what you need to know from a legal perspective when interviewing candidates



Essential Career Skills Pack:

Productivity and Time Management - 30 minutes

It seems that there is never enough time in the day. But, since we all get the same 24 hours, why is it that some people achieve so much more with their time than others? This course will explain how to plan and prioritize tasks, so that we can make the most of the limited time we have. By using the time-management techniques in this course, you can improve your ability to function more effectively – even when time is tight and pressures are high. So, by the end of the course you will have the knowledge, skills and confidence to be an effective manager of your time.

Basic Digital Skills - 13 minutes

With the rise of digital transformation and technology, having a basic digital literacy is essential for all types of jobs, regardless of the industry. To stay competitive and be successful in the workplace, enhancing your digital skills should be a top priority.

4 Ways to Boost Creativity - 30 minutes

The digital economy is opening up ways for everyone to be creative. It doesn’t just mean being artistic – it’s more about ideas, solutions, alternatives, incremental improvements. Peter Quarry and Eve Ash discuss ways that mental capacity can be developed, perspectives changed, group power leveraged and making things actually happen.

The 11 Essential Career Soft Skills - 1 hour 10 minutes

Soft Skills are the traits, characteristics, habits, and skills needed to survive and thrive in the modern work world. Soft skills aren't usually taught in school, but you will learn them all here in this course. Are you someone that other people in your organization and industry like to work with, collaborate with and partner with? Are you seen as a valuable asset to any new project that comes along?

This soft skills training course will teach you how to develop the skills that can make the difference between a lackluster career that tops out at middle management versus one that lands you in the executive suite. Or to wherever you define career success. So many soft skills seem like common sense at first glance, but they are not commonly applied by most workers. This soft skills training course will give you an edge over your competitors. It will also make your job, your career and your life more rewarding and enjoyable.



Course FAQs

What is the Class Format?

This training is a self-paced eLearning course that you have access to for 6 months after purchase.

What Are Interviewing Basics?

Behavioral interviewing is a technique used in the hiring process to assess how an applicant has performed in previous roles and to better understand their potential for success in a new position. By asking targeted questions about past experiences, employers can gain valuable insight into an applicant’s critical thinking skills, decision-making ability, problem-solving capacity, and other key competencies needed for success in their organization.

The behavioral interview also helps employers identify job candidates who possess the core values and work ethic that will be important to the company’s culture. This can help prevent costly hiring mistakes by ensuring that applicants are a good fit for the team and workplace. To get the most out of this process, employers should ask open-ended questions and listen carefully for information that reveals past behaviors and experiences.

Interviewers should also be aware of any potential biases or assumptions they may bring to the table when evaluating candidates, as these can influence their assessments of job seekers’ capabilities and qualifications for the position. They must ensure that all applicants are assessed fairly and based solely on their qualifications. By following these interviewing basics, employers can make better hiring decisions and confidently select the right person for the job.

It’s important to allow each applicant to explain their views and experiences in detail. This will ensure that interviewers don’t overlook any important factors and gain a full understanding of the candidate’s qualifications and potential. By adhering to these interviewing basics, employers can make better hiring decisions and select the right person for the job.

What Are Interview Behavior Responses?

The blended approach to interviewing involves combining both traditional and behavioral-based questioning techniques. By utilizing a combination of both, recruiters can create an in-depth profile of a potential hire that helps them make the best decision for their organization.

When it comes to obtaining complete behavioral responses from candidates, recruiters need to assess for essential components. This includes asking candidates to provide specific examples of how they have demonstrated certain traits or skills in the past. Recruiters will also need to ask targeted follow-up questions that help generate more complete responses and further explore a candidate’s thought process and reasoning behind their previous experiences.

By refining your interviewing technique, you can ensure that you have the information necessary to make an informed hiring decision. Utilizing a combination of techniques and asking the right questions can help you get a better understanding of each candidate’s abilities and determine if they are the right person for the job. This process will help your organization find the most qualified individual for the role and increase its chances of success.

What Are Interview Candidate Responses?

Interview candidate responses can give you a better understanding of each applicant's qualifications and skills. To make sure that you are accurately weighing the responses from candidates, consider certain criteria when evaluating them. This includes factors like how well they articulate their experience, how well they answer questions, and other qualities such as interpersonal communication style and creative problem-solving skills.

Using a scale to assign ratings to each response is also essential for making sure that you are fair and consistent when evaluating candidates. This allows you to compare and contrast responses more easily, giving you an overall picture of the applicant’s qualifications.

By integrating data from multiple interviewers, it is possible to get an even more comprehensive view of a candidate’s skills and qualifications. This can help you make better decisions when it comes to hiring the right person for the job.

By honing your evaluation skills, you can ensure that all candidates are evaluated fairly and accurately, helping you make smarter hiring decisions. Consider these tips when evaluating interview responses from potential candidates to make sure you're making the best decision for your organization.

What Is Conducting Professional Interviews?

Conducting professional interviews is an essential part of the recruitment process. It helps employers select the most qualified applicant for a particular role by gathering valuable information on assigned competencies. To ensure successful and effective interviews, it is important to follow specific steps.

Firstly, employers should plan and create a structured interview outline that outlines all necessary topics to cover. This will ensure the interview is focused and organized while providing a comprehensive overview of the job requirements.

Secondly, employers should create an environment that allows for candid conversations between themselves and applicants. This can be achieved by ensuring there are no distractions or interruptions during the interview period.

Thirdly, employers should evaluate all candidates objectively using the same criteria. This will help to ensure fairness and consistency throughout the recruitment process.

Last, employers should use a combination of technical and behavioral-based questions that are designed to identify if an applicant has acquired the necessary skills for success in the role. These questions should be tailored specifically to measure the competencies outlined in the job description.

By following these steps, employers can successfully conduct professional interviews that will provide them with the best possible candidate for the role. This will ultimately result in a higher-quality hire and greater success for both the employer and the applicant.

What Is a Blended Interview Process?

A blended interview process is an effective way to evaluate job candidates and gain a better understanding of their abilities. It combines traditional face-to-face interviews with online tests, such as cognitive assessments, technical skills assessments, or personality questionnaires. By combining these two methods, employers can make more informed decisions about the suitability of applicants for their roles.

A blended interview process is based on the idea that face-to-face interviews provide an opportunity for employers to get to know candidates and assess their characteristics, while online tests can provide a more objective assessment of specific skills. Employers can use this combination of assessments to gain valuable insight into a candidate’s suitability for a role and make sure they are making the right hiring decisions.

Employers can also use a blended interview process to assess their fit with a company’s culture. By including personality questionnaires or other non-cognitive tests in the assessment process, employers can gain a better understanding of whether a candidate will be able to work well in their team.

A blended interview process is an effective way for employers to evaluate job candidates and make sure they are making the right hiring decisions. By combining face-to-face interviews with online assessment tests, employers can get a fuller picture of a candidate’s abilities and determine whether they are the right person for the job. This will enable employers to make more informed, confident decisions when hiring.

What Are Federal Legal Aspects of Interviewing?

When it comes to interviewing potential candidates for a position, it is important to be aware of the legal aspects that come into play. Federal regulations dictate what can and cannot be asked during an interview process to protect the rights of applicants. The most prominent federal legislation which affects employers when recruiting personnel are The Civil Rights Act of 1964 (Title VII), The Civil Rights Act of 1991, The Age Discrimination in Employment Act of 1967 (ADEA), The Americans with Disabilities Act of 1990 (ADA) and the Uniformed Services Employment Reemployment Rights Act of 1994.

Employers need to be aware of these federal regulations and their implications on the recruitment process. For example, Title VII of The Civil Rights Act of 1964 prohibits discrimination based on race, color, religion, sex, and national origin when making hiring decisions. The Age Discrimination in Employment Act of 1967 (ADEA) prohibits employers from discriminating against applicants or employees based on age. The Americans with Disabilities Act of 1990 (ADA) applies to employers with fifteen or more employees and prohibits discrimination against individuals based on their physical or mental disability. The Uniformed Services Employment Reemployment Rights Act of 1994 protects the rights of individuals who are called to active military duty when they return from service.

Employers must be aware of these federal regulations and ensure that they adhere to them during the interview process. This includes avoiding questions that could be interpreted as discriminatory or could lead to the applicant being unfairly judged on their protected characteristics. Employers should also make sure that they keep detailed records of interviews and hiring decisions to comply with these regulations and protect themselves from potential legal action. By following federal regulations, employers can ensure that they are engaging in fair and equitable recruitment practices.

What Are City/State Legal Aspects of Interviewing?

It is important to understand the legal aspects of interviewing to protect your organization from potential lawsuits. City and state laws may impose further requirements for hiring that are in addition to those found in federal law. Knowing these various regulations can help ensure a successful and compliant interview process.

For instance, some city and state regulations prohibit employers from asking applicants about their criminal history or credit history until they are further along in the hiring process. Other laws may require employers to provide certain accommodations for disabled individuals during the interview, such as providing a sign language interpreter or making the building accessible.

Failing to comply with city and state regulations can lead to costly fines and other legal repercussions. It is important to be familiar with local hiring laws to ensure that you are compliant.

By understanding the legal aspects of interviewing, employers can protect themselves and their employees from potentially costly litigation. Taking the time to research and learn about relevant laws can save organizations a lot of money and hassle in the long run. With careful planning and knowledge of the legal aspects of interviewing, employers can help ensure a successful and compliant hiring process.







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