Master Telecommuting eLearning Bundle Course
Course Details:
Length: 53 Courses
Price: $700/person (USD)
Savings: $900/person (USD)
Access Length: 6 months
Bulk Pricing: 10+ Contact Us
Course Features:
Instant Access After Purchase
Lecture by Recorded Video
Stop and Start as Needed
Certificate of Completion
Software Lab Included: No
Delivery Method:
Self-Paced Online
Individuals & Groups
@ Your Location
Course Overview
Master Telecommuting eLearning Bundle: Comprehensive Training for Remote Work Productivity, Collaboration, and LeadershipThis Master Telecommuting eLearning Bundle includes the following individual eLearning courses:
The Master Telecommuting eLearning Bundle is the definitive, all-in-one professional training program for individuals and organizations embracing the modern virtual office. This comprehensive, eight-section course provides the essential soft skills, technical tool mastery, and leadership strategies required to excel at remote work and ensure sustained productivity, engagement, and well-being while working from home.
This bundle delivers targeted expertise for the modern remote professional and manager:- Remote Work Productivity & Wellness: Master the Remote Work for All Employees section, covering practical strategies for setting up a productive home office, effective time management, and maintaining a crucial work/life balance to prevent burnout. The Health & Wellbeing modules provide actionable strategies to combat a sedentary lifestyle, build stress tolerance, and ensure a balanced work routine.
- Communication & Writing Skills: Overcome the challenges of distance by mastering all forms of text-based professional interaction. The Electronic Communications section focuses on professional email etiquette and knowing when to use which channel. The Writing Skills section provides expert training in grammar, sentence construction, and the four stages of effective writing for clear, influential digital communication.
- Virtual Collaboration Mastery: Gain proficiency in the industry's leading Online Collaboration Tools like Microsoft Teams, Office 365, and Slack for persistent chat, file sharing, and real-time document editing. The Virtual Meetings section ensures you can confidently run productive virtual sessions, mastering proper etiquette and meeting facilitation best practices.
- Remote Leadership & Safety: Specialized training in Remote Work for Managers covers establishing mutual trust, managing team performance, and using frameworks like GROW to coach underperforming virtual employees. The critical Lone Working section ensures you and your team adhere to health and safety requirements and conduct dynamic risk assessments to keep telecommuting workers safe and compliant.
This bundle is the essential guide to transforming the challenges of remote work into a foundation for enhanced productivity, collaboration, and professional growth.
Future-proof your career in the virtual office. Enroll now to master telecommuting excellence!
Also Included - 4 Courses: An Essential Career Skills Pack with 4 courses in key areas for career management and growth, including Time Management, Digital Skills, Creativity and Soft Skills.
Course Notes
Bundle Objectives
- Apply professional email etiquette and judgment to optimize Electronic Communications in a remote setting.
- Implement practical strategies to combat a sedentary work life and build stress tolerance for improved Health & Wellbeing.
- Understand the definition, risks, and legislative requirements for Lone Working and conduct dynamic risk assessments.
- Achieve proficiency in key Online Collaboration Tools such as Microsoft Teams, Slack, and Office 365 for team productivity.
- Master the process of running and participating in productive Virtual Meetings, including etiquette and proper introductions.
- Apply practical strategies for setting up a productive home office and maintaining a healthy work/life balance.
- Develop resilience, utilize self-care strategies, and manage stress to prevent burnout while working remotely.
- Implement effective time management strategies and ensure technological fluency for seamless remote work.
- Managers will learn to establish mutual trust and implement communication strategies for managing virtual teams.
- Managers will gain frameworks (like GROW) for conducting performance development conversations and addressing underperforming remote employees.
- Elevate professional credibility by mastering the four stages of effective Business Writing for clarity and impact.
Target Audience
This course is suitable for:
- Remote Employees and Telecommuters: Individuals new to or currently working from home who need to maximize productivity and well-being.
- Virtual Team Managers and Supervisors: Leaders responsible for managing, coaching, and ensuring the performance of dispersed teams.
- Anyone Using Collaboration Tools: Professionals who rely on platforms like Microsoft Teams, Slack, or Google Docs for daily communication and shared work.
- HR and Safety Personnel: Staff responsible for establishing lone working policies, ensuring remote compliance, and addressing employee well-being.
Key Features
- Audio Narration
- Video
- Inline Activities
- Quizzes
- Exercises
- Supplemental Resources
- Assessment
Languages
- Audio/Video/Course Text: American English.
- Subtitles (Closed Caption): N/A.
Course Duration
- Telecommuting: 21 hr 46 min
- Essential Career Skills Pack: 2 hr 23 min
eLearning Training Delivery Method
Learn at Your Own Pace
This self-paced online course lets you learn independently at your own pace through Certstaffix Training's easy-to-use platform.
How It Works
- A Learn at your own pace - Start and stop as it is convenient for you. Pick up where you left off.
- Lecture utilizing video and recorded screenshots
- 6-month subscription length
- Instant Access After Purchase
Have more than 10 students needing this course? Contact Us for bulk pricing.
Course Topics
Electronic Communications
Section Duration - 5 Courses, 1 hr 2 min
This section focuses on mastering professional email etiquette and effective electronic communication crucial for the remote workplace. Learners will gain the judgment to decide when email is the optimal tool versus when a direct conversation is better, ensuring clarity and avoiding miscommunication. The modules provide practical strategies for composing well-structured, professional business emails, using clear subject lines, and applying a high level of service to both external clients and internal colleagues, ultimately boosting professional success and efficiency.
Courses in this Section:
Email Etiquette: 01. To Email or Not to Email?
Course Duration - 2 min
In this course, Email Etiquette: 01. “To Email or Not to Email?”, we discuss why email isn't always the best communication method. We go over why it might be better to meet a person face-to-face or chat with them over the phone. In those approaches, you can hear the tone of voice and non-verbal clues that indicate how a person responds to your overtures – things that are absent in written communication.
Course Objectives:
- Decide whether a communication should happen via email or a different method
- Choose the best method of communication for different kinds of messaging
Email Matters: Internal Customer Service
Course Duration - 8 min
Why distinguish between internal and external customers? Introduces the concept of “WACTEO” (We Are Customers to Each Other). This course aims to help trainees realize that everyone in an organization serves customers – either directly or indirectly – so every action you take should be undertaken at the same high level of service you would provide to external customers.
Course Objectives:
- Demonstrate an understanding of the concept of “WACTEO” – the fact that coworkers within the organization are your internal customers.
- Demonstrate an understanding that it’s easier to operate at only one level of service – the highest – no matter who is receiving the service you are performing.
- Demonstrate the ability to use the same great communication tools, whether dealing with internal or external customers.
Effective Email Writing and Office Communication Tips
Course Duration - 8 min
This microlearning module is all about Office Communication. In this module, you'll learn how to write effective emails, make longer emails more digestible, and many more office communication tips.
Course Objectives:
- Demonstrate how to write effective emails.
- Determine how to format longer emails.
- Identify key office communication techniques.
Effective Communications: Electronic Communications
Course Duration - 14 min
Organizations use emails to effectively communicate with business clients, partners, employees, and the public. However, this mode of communication comes with its own challenges. One cannot be sure that the conveyed message was received as intended.
It is important for a leader to periodically review how to communicate with employees, peers, clients, and superiors. Correct usage of electronic communication can make business people more efficient.
This course teaches you to use emails optimally and only when essential.
Course Objectives:
- Judge whether your message is essential and timely.
- Draft short messages.
- Use tools and white spaces for flawless messages.
- Convey the gist of the message in the subject line.
- Decide when not to send emails and when to reply promptly.
Business Email Etiquette
Course Duration - 30 min
Learn how to compose e-mails that use proper etiquette and discover how a well-composed e-mail can impact your performance, perception, and professional success. Today’s business communication is conducted through e-mail, and establishing best practices is important to maintaining a professional image. You'll learn the essential parts of an e-mail and discover how to use each section properly, define appropriate salutations, closings, and signatures, and understand the importance of tone and context. The course also helps determine when e-mail might not be the best choice for communication. This course includes self-reflection tools, quizzes, and a final exam to help you quickly improve your business e-mail communication style. Real-life scenarios show how approaches can be implemented seamlessly into your everyday work routine.
Course Objectives:
- Identify the essential parts of an e-mail and how to use each effectively.
- Project a professional image by using proper etiquette in e-mail communication.
- Determine whether e-mail is the best method for specific business communication.
- Use strategies and best practices for composing professional business e-mails.
Email Etiquette: 01. To Email or Not to Email?
Course Duration - 2 min
In this course, Email Etiquette: 01. “To Email or Not to Email?”, we discuss why email isn't always the best communication method. We go over why it might be better to meet a person face-to-face or chat with them over the phone. In those approaches, you can hear the tone of voice and non-verbal clues that indicate how a person responds to your overtures – things that are absent in written communication.
Course Objectives:
- Decide whether a communication should happen via email or a different method
- Choose the best method of communication for different kinds of messaging
Email Matters: Internal Customer Service
Course Duration - 8 min
Why distinguish between internal and external customers? Introduces the concept of “WACTEO” (We Are Customers to Each Other). This course aims to help trainees realize that everyone in an organization serves customers – either directly or indirectly – so every action you take should be undertaken at the same high level of service you would provide to external customers.
Course Objectives:
- Demonstrate an understanding of the concept of “WACTEO” – the fact that coworkers within the organization are your internal customers.
- Demonstrate an understanding that it’s easier to operate at only one level of service – the highest – no matter who is receiving the service you are performing.
- Demonstrate the ability to use the same great communication tools, whether dealing with internal or external customers.
Effective Email Writing and Office Communication Tips
Course Duration - 8 min
This microlearning module is all about Office Communication. In this module, you'll learn how to write effective emails, make longer emails more digestible, and many more office communication tips.
Course Objectives:
- Demonstrate how to write effective emails.
- Determine how to format longer emails.
- Identify key office communication techniques.
Effective Communications: Electronic Communications
Course Duration - 14 min
Organizations use emails to effectively communicate with business clients, partners, employees, and the public. However, this mode of communication comes with its own challenges. One cannot be sure that the conveyed message was received as intended.
It is important for a leader to periodically review how to communicate with employees, peers, clients, and superiors. Correct usage of electronic communication can make business people more efficient.
This course teaches you to use emails optimally and only when essential.
Course Objectives:
- Judge whether your message is essential and timely.
- Draft short messages.
- Use tools and white spaces for flawless messages.
- Convey the gist of the message in the subject line.
- Decide when not to send emails and when to reply promptly.
Business Email Etiquette
Course Duration - 30 min
Learn how to compose e-mails that use proper etiquette and discover how a well-composed e-mail can impact your performance, perception, and professional success. Today’s business communication is conducted through e-mail, and establishing best practices is important to maintaining a professional image. You'll learn the essential parts of an e-mail and discover how to use each section properly, define appropriate salutations, closings, and signatures, and understand the importance of tone and context. The course also helps determine when e-mail might not be the best choice for communication. This course includes self-reflection tools, quizzes, and a final exam to help you quickly improve your business e-mail communication style. Real-life scenarios show how approaches can be implemented seamlessly into your everyday work routine.
Course Objectives:
- Identify the essential parts of an e-mail and how to use each effectively.
- Project a professional image by using proper etiquette in e-mail communication.
- Determine whether e-mail is the best method for specific business communication.
- Use strategies and best practices for composing professional business e-mails.
Health & Wellbeing
Section Duration - 5 Courses, 1 hr 27 min
This section is dedicated to fostering the physical and mental wellbeing essential for sustained productivity while telecommuting. You will learn practical, actionable strategies to combat a sedentary work life, including simple desk exercises to improve mobility and circulation. The modules also address crucial mental health topics, teaching you how to build stress tolerance, understand depression, and implement healthy, long-term practices in nutrition and exercise, ensuring a balanced and safe work routine.
Courses in this Section:
Desk Exercises: 04. Legs and Backside, While Sitting
Course Duration - 2 min
In this course, we will begin by outlining the physical symptoms that can occur when you stay seated for too long. From there, we will demonstrate easy exercises and stretches you can fit into your work day to help improve blood circulation, mobility and balance. We'll also talk about how these exercises can help improve your overall feeling of wellness and improve your productivity.
Course Objectives:
- Perform simple chair exercises to improve your posture and mobility
- Prevent chronic pain by implementing these exercises into your daily routine
- Reduce stress and tension by performing these exercises daily
Be Active
Course Duration - 5 min
It can be difficult to stick to your exercise goals at work. This course offers useful tips to help you stay active during office hours. First, you'll learn about the risks of a sedentary lifestyle. Then, you'll discover effective strategies you can use to break up those long periods of sitting at your desk. You'll also learn how you can sneak physical activity into your daily commute to get fit faster.
Course Objectives:
- Incorporate physical activity into your workday and commute
- Improve your health and productivity at work through physical exercise
Mental Health - Depression & Low Mood
Course Duration - 15 min
We’ve all felt low at some point. The stresses of modern life can do that to the best of us. But depression is a different beast altogether. If you have suffered or do suffer from depression, then you’ll understand how hard it is to seek help. You see, that’s one of the ironies of this horrific mental illness. It ‘fogs up’ your brain and clouds your vision so that you don’t see the help available or the point in accepting that help. That’s where this course comes in. Understanding depression is the first step to recovering from it. Whether it’s you that’s suffering, or you suspect that your friend or relative is, this course is an aid to diagnosis, treatment and recovery. We’re not claiming it will cure you. But it’s going to help you on your way down that road. It’s not a sprint, it’s a marathon, and we’ll be at the side of the road passing you water as you go.
Course Objectives:
- Identify the symptoms of depression
- Define the difference between depression and sadness
- Recognise what treatment and what recovery looks like
Practical Wellbeing
Course Duration - 30 min
Learn how to build a stronger sense of wellbeing and tolerance for stress. This course is designed to help you reduce stress and improve relationships. We will introduce you to a number of stress-relief techniques that will help you get a better handle some of the pressures of work. You'll learn the value of prioritizing, extending kindness to others, and taking care of yourself both mentally and physically.
After completing this course, you will gain useful skills to help you reduce your stress levels and handle inevitable stress better. These stress tolerance techniques will help improve your relationships and your overall wellbeing.
Healthy Practices: Nutrition, Exercise, and Safety
Course Duration - 35 min
Transform your daily routine to stay healthy, happy, and safe on the job with this training course offering simple, achievable strategies you can start today. In this course, we'll explore basic guidelines for boosting your overall health and optimizing your productivity in the workplace. You'll learn 5 steps to being more nutrition-conscious and how to take an effective, slow-and-steady approach to exercise. We will also review common-sense policies for on-the-job safety. The 35-minute course begins with a short self-assessment so you can evaluate your current healthy living status. Informative, self-paced video lessons with audio narration will then guide you through valuable health tips and advice. A final online test offers the opportunity to review what you've learned and assess your comprehension of the course material.
Course Objectives:
- Eat more healthfully by applying 5 steps for improved nutrition
- Implement an exercise regime that can be maintained over the long-term
- Stay safe on the job using common-sense strategies for being careful
- Enhance your job performance by improving your overall health
Desk Exercises: 04. Legs and Backside, While Sitting
Course Duration - 2 min
In this course, we will begin by outlining the physical symptoms that can occur when you stay seated for too long. From there, we will demonstrate easy exercises and stretches you can fit into your work day to help improve blood circulation, mobility and balance. We'll also talk about how these exercises can help improve your overall feeling of wellness and improve your productivity.
Course Objectives:
- Perform simple chair exercises to improve your posture and mobility
- Prevent chronic pain by implementing these exercises into your daily routine
- Reduce stress and tension by performing these exercises daily
Be Active
Course Duration - 5 min
It can be difficult to stick to your exercise goals at work. This course offers useful tips to help you stay active during office hours. First, you'll learn about the risks of a sedentary lifestyle. Then, you'll discover effective strategies you can use to break up those long periods of sitting at your desk. You'll also learn how you can sneak physical activity into your daily commute to get fit faster.
Course Objectives:
- Incorporate physical activity into your workday and commute
- Improve your health and productivity at work through physical exercise
Mental Health - Depression & Low Mood
Course Duration - 15 min
We’ve all felt low at some point. The stresses of modern life can do that to the best of us. But depression is a different beast altogether. If you have suffered or do suffer from depression, then you’ll understand how hard it is to seek help. You see, that’s one of the ironies of this horrific mental illness. It ‘fogs up’ your brain and clouds your vision so that you don’t see the help available or the point in accepting that help. That’s where this course comes in. Understanding depression is the first step to recovering from it. Whether it’s you that’s suffering, or you suspect that your friend or relative is, this course is an aid to diagnosis, treatment and recovery. We’re not claiming it will cure you. But it’s going to help you on your way down that road. It’s not a sprint, it’s a marathon, and we’ll be at the side of the road passing you water as you go.
Course Objectives:
- Identify the symptoms of depression
- Define the difference between depression and sadness
- Recognise what treatment and what recovery looks like
Practical Wellbeing
Course Duration - 30 min
Learn how to build a stronger sense of wellbeing and tolerance for stress. This course is designed to help you reduce stress and improve relationships. We will introduce you to a number of stress-relief techniques that will help you get a better handle some of the pressures of work. You'll learn the value of prioritizing, extending kindness to others, and taking care of yourself both mentally and physically.
After completing this course, you will gain useful skills to help you reduce your stress levels and handle inevitable stress better. These stress tolerance techniques will help improve your relationships and your overall wellbeing.
Healthy Practices: Nutrition, Exercise, and Safety
Course Duration - 35 min
Transform your daily routine to stay healthy, happy, and safe on the job with this training course offering simple, achievable strategies you can start today. In this course, we'll explore basic guidelines for boosting your overall health and optimizing your productivity in the workplace. You'll learn 5 steps to being more nutrition-conscious and how to take an effective, slow-and-steady approach to exercise. We will also review common-sense policies for on-the-job safety. The 35-minute course begins with a short self-assessment so you can evaluate your current healthy living status. Informative, self-paced video lessons with audio narration will then guide you through valuable health tips and advice. A final online test offers the opportunity to review what you've learned and assess your comprehension of the course material.
Course Objectives:
- Eat more healthfully by applying 5 steps for improved nutrition
- Implement an exercise regime that can be maintained over the long-term
- Stay safe on the job using common-sense strategies for being careful
- Enhance your job performance by improving your overall health
Lone Working
Section Duration - 4 Courses, 1 hr 48 min
This critical section provides essential health and safety training for individuals and managers dealing with lone working situations, including telecommuting roles. You will learn to define lone working, understand the specific risks and hazards involved, and conduct a dynamic risk assessment to identify control measures. The course outlines both employee and manager responsibilities, ensuring that all necessary legislative requirements and safety techniques are met to keep lone workers secure, productive, and safe from harm.
Courses in this Section:
Lone Working - Health & Safety
Course Duration - 5 min
The course discusses the risks and potential consequences associated with working alone, and provides helpful tips to keep yourself safe. The course begins by reviewing what constitutes working alone and discusses the responsibilities of your employer. Next, you’ll review the importance of conducting a dynamic risk assessment to identify and eliminate or control potential hazards. The course then shows you 4 simple safety techniques that can help you avoid dangerous situations when working alone.
Course Objectives:
- Define lone working
- Explain the risks to health and safety posed by lone working
- Discuss lone worker responsibilities
- Identify control measures that can be implemented to keep lone workers safe from harm
The Adventures of the Lone Ranger (Lone Working)
Course Duration - 20 min
Lone-worker training is an essential part of risk management. It’s vital for those who employ or manage people who work in isolation. But who is classed as a lone worker? Well, they could be anyone from a community nurse making home visits, to a globetrotting truck driver, or even just someone who has an everyday office job and works from home – which is pretty common these days.
You see, lone workers are exposed to specific risks that their office-based counterparts are less likely to encounter. So, it’s vital these are picked up on and effective measures are put in place.
This course is essential training for both the lone worker and the employer. It will guide them through the regulations, risk assessments, and practical controls that need to be in place to help keep lone workers safe from harm, allowing them to do their jobs safely and effectively.
Course Objectives:
- Interpret who might qualify as a lone worker in your business by identifying common types of lone worker
- Assess sources of hazards and risks and reduce their impact on lone workers in your business
- Recognise how key legislation applies to lone workers and ensure you comply with the law
Lone Working (Managers Version)
Course Duration - 38 min
If you supervise or manage lone workers, you will almost certainly need to take additional measures to keep them safe. This course describes the different sorts of lone worker and the risks they might face; it reviews the legislation and legal responsibilities, explains how to assess risks and the kinds of safety measures that can be put in place to keep lone workers safe. The course is ideal for Managers who are involved in writing their organisation’s lone working policy.
Course Objectives:
- Describe the reasons why lone workers need additional safety requirements and the dangers they may face
- Identify the legal responsibilities of Managers who employ or supervise lone workers
Lone Working (Employees Version)
Course Duration - 45 min
Do your employees need to work alone as part of their roles? Lone Workers face different risks due to the nature of their job; if they become ill or have an accident there is often nobody there to help them. This course describes the different sorts of lone worker and the risks they might face; it reviews the legislation and legal responsibilities, explains how to assess risks and the kinds of safety measures that can be put in place to keep lone workers safe.
Course Objectives:
- Identify the roles that may include lone working
- Determine employee responsibilities when working alone
- Complete risk assessment for employees who are lone workers
Lone Working - Health & Safety
Course Duration - 5 min
The course discusses the risks and potential consequences associated with working alone, and provides helpful tips to keep yourself safe. The course begins by reviewing what constitutes working alone and discusses the responsibilities of your employer. Next, you’ll review the importance of conducting a dynamic risk assessment to identify and eliminate or control potential hazards. The course then shows you 4 simple safety techniques that can help you avoid dangerous situations when working alone.
Course Objectives:
- Define lone working
- Explain the risks to health and safety posed by lone working
- Discuss lone worker responsibilities
- Identify control measures that can be implemented to keep lone workers safe from harm
The Adventures of the Lone Ranger (Lone Working)
Course Duration - 20 min
Lone-worker training is an essential part of risk management. It’s vital for those who employ or manage people who work in isolation. But who is classed as a lone worker? Well, they could be anyone from a community nurse making home visits, to a globetrotting truck driver, or even just someone who has an everyday office job and works from home – which is pretty common these days.
You see, lone workers are exposed to specific risks that their office-based counterparts are less likely to encounter. So, it’s vital these are picked up on and effective measures are put in place.
This course is essential training for both the lone worker and the employer. It will guide them through the regulations, risk assessments, and practical controls that need to be in place to help keep lone workers safe from harm, allowing them to do their jobs safely and effectively.
Course Objectives:
- Interpret who might qualify as a lone worker in your business by identifying common types of lone worker
- Assess sources of hazards and risks and reduce their impact on lone workers in your business
- Recognise how key legislation applies to lone workers and ensure you comply with the law
Lone Working (Managers Version)
Course Duration - 38 min
If you supervise or manage lone workers, you will almost certainly need to take additional measures to keep them safe. This course describes the different sorts of lone worker and the risks they might face; it reviews the legislation and legal responsibilities, explains how to assess risks and the kinds of safety measures that can be put in place to keep lone workers safe. The course is ideal for Managers who are involved in writing their organisation’s lone working policy.
Course Objectives:
- Describe the reasons why lone workers need additional safety requirements and the dangers they may face
- Identify the legal responsibilities of Managers who employ or supervise lone workers
Lone Working (Employees Version)
Course Duration - 45 min
Do your employees need to work alone as part of their roles? Lone Workers face different risks due to the nature of their job; if they become ill or have an accident there is often nobody there to help them. This course describes the different sorts of lone worker and the risks they might face; it reviews the legislation and legal responsibilities, explains how to assess risks and the kinds of safety measures that can be put in place to keep lone workers safe.
Course Objectives:
- Identify the roles that may include lone working
- Determine employee responsibilities when working alone
- Complete risk assessment for employees who are lone workers
Online Collaboration Tools
Section Duration - 6 Courses, 8 hr 52 min
This section is essential for mastering the core collaboration software used in modern remote environments, ensuring seamless team productivity. You will gain proficiency in leading platforms like Microsoft Teams, Office 365, and Slack, learning to effectively manage persistent chat, organize conversations into channels, and master file sharing. Crucially, the modules also cover best practices for hosting online meetings, coordinating real-time document edits in tools like Google Docs, and maximizing efficiency across all your collaborative digital workspaces.
Courses in this Section:
Google Documents - Sharing & Collaborating Training
Course Duration - 10 min
Enhance your skills using Google Docs and learn how to share your documents and collaborate with others on projects using the tools outlined in this course. You'll learn how to invite others to make edits, add comments or view your work. You'll discover how to email a document and how to send messages to collaborators. The course guides you through limiting access, changing document ownership and restricting download access.
Course Objectives:
- Manage settings and invite others to view and edit your documents
- Share your documents through email and Google Drive
- View document edits and history to recover previous versions
Microsoft Teams Essentials
Course Duration - 45 min
Many businesses are using Microsoft Teams to facilitate communication, collaboration, file sharing, and more. This mini-course covers everything you need to know in order to start using Microsoft Teams in just the first two modules.
Course Objectives:
- Create Teams and Channels
- Join or Leave Teams
- Identify the basics of chat, channels and files in channels
- Set status messages
- Make and receive calls
- Recall the basics of meetings
Office 365 Collaborate and Share
Course Duration - 1 hr 44 min
In this series you will learn how to use the collaborative features of Office 365. You will learn how to create, contact lists, groups and teams. You will learn how to use chat, and comments to communicate with members of your team in real time while working on files using various office application files. You will learn how to use collaboration applications such as teams and planner. Upon completion of this series you will be able to proficiently incorporate office 365 into your collaborative projects.
Course Objectives:
- Use the collaborative features of Office 365
Slack: A Complete Guide, Beginner
Course Duration - 1 hr 49 min
Slack is a collaboration software tool that allows teams to work together to share information and communicate through calls. Slack features organized conversations, a searchable history, and allows teams to work with external users. This course will provide an in-depth look at Slack, including joining a workspace and working with channels. It will also look at how to send and view messages as well as make calls to others. Finally, it will look at how to share files and to improve efficiencies search techniques and shortcuts.
Course Objectives:
- Get started with Slack
- Work with channels
- Work with messages
- Work with calls
- Share files and conversations
- Use searching and shortcuts in Slack
Mastering Microsoft Teams - Basics
Course Duration - 1 hr 54 min
The ability for teams to work together productively is perhaps the most important function in any business, and it’s the central focus of the Microsoft Teams application.
From file sharing to video calls, persistent chat, and more, learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners.
While it’s simple to use, Teams has a tremendous set of features to offer any team, and in this course we’ll cover all of the basics - from getting started to working with Teams and Channels to hosting online meetings.
Course Objectives:
- Describe the role and function of Microsoft Teams
- Create and manage Teams and Channels
- Start and manage scheduled or ad-hoc Meetings
- Work with files including uploading, editing, and sharing
- Add custom tabs to Channels and Chats including files and Apps
Microsoft 365 Teams: Beginner
Course Duration - 2 hrs 30 min
This Microsoft Office 365 training course focuses on how to use the Teams application for conversation, collaboration, and sharing to keep team projects on track, and team members in the loop. We’ll provide an overview of the app’s chat-based workspace and how to set up a team on a project. You’ll learn how to create threaded chats, use channels to organize conversations, share files within a team, and even hold video meetings using Skype. We will also discuss integration with SharePoint, storing files for easy reference, and connecting to social media feeds and other services.
This course is designed to get you started with Teams right away. It features step-by-step instructions and engaging visuals for an easy learning experience.
Course Objectives:
- Collaborate on team projects more efficiently by using Microsoft 365 Teams
- Create threaded chats to track and organize team conversations
- Share files with ease within the Teams workspace
- Converse in real-time using integration with Skype to hold impromptu video meetings
Google Documents - Sharing & Collaborating Training
Course Duration - 10 min
Enhance your skills using Google Docs and learn how to share your documents and collaborate with others on projects using the tools outlined in this course. You'll learn how to invite others to make edits, add comments or view your work. You'll discover how to email a document and how to send messages to collaborators. The course guides you through limiting access, changing document ownership and restricting download access.
Course Objectives:
- Manage settings and invite others to view and edit your documents
- Share your documents through email and Google Drive
- View document edits and history to recover previous versions
Microsoft Teams Essentials
Course Duration - 45 min
Many businesses are using Microsoft Teams to facilitate communication, collaboration, file sharing, and more. This mini-course covers everything you need to know in order to start using Microsoft Teams in just the first two modules.
Course Objectives:
- Create Teams and Channels
- Join or Leave Teams
- Identify the basics of chat, channels and files in channels
- Set status messages
- Make and receive calls
- Recall the basics of meetings
Office 365 Collaborate and Share
Course Duration - 1 hr 44 min
In this series you will learn how to use the collaborative features of Office 365. You will learn how to create, contact lists, groups and teams. You will learn how to use chat, and comments to communicate with members of your team in real time while working on files using various office application files. You will learn how to use collaboration applications such as teams and planner. Upon completion of this series you will be able to proficiently incorporate office 365 into your collaborative projects.
Course Objectives:
- Use the collaborative features of Office 365
Slack: A Complete Guide, Beginner
Course Duration - 1 hr 49 min
Slack is a collaboration software tool that allows teams to work together to share information and communicate through calls. Slack features organized conversations, a searchable history, and allows teams to work with external users. This course will provide an in-depth look at Slack, including joining a workspace and working with channels. It will also look at how to send and view messages as well as make calls to others. Finally, it will look at how to share files and to improve efficiencies search techniques and shortcuts.
Course Objectives:
- Get started with Slack
- Work with channels
- Work with messages
- Work with calls
- Share files and conversations
- Use searching and shortcuts in Slack
Mastering Microsoft Teams - Basics
Course Duration - 1 hr 54 min
The ability for teams to work together productively is perhaps the most important function in any business, and it’s the central focus of the Microsoft Teams application.
From file sharing to video calls, persistent chat, and more, learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners.
While it’s simple to use, Teams has a tremendous set of features to offer any team, and in this course we’ll cover all of the basics - from getting started to working with Teams and Channels to hosting online meetings.
Course Objectives:
- Describe the role and function of Microsoft Teams
- Create and manage Teams and Channels
- Start and manage scheduled or ad-hoc Meetings
- Work with files including uploading, editing, and sharing
- Add custom tabs to Channels and Chats including files and Apps
Microsoft 365 Teams: Beginner
Course Duration - 2 hrs 30 min
This Microsoft Office 365 training course focuses on how to use the Teams application for conversation, collaboration, and sharing to keep team projects on track, and team members in the loop. We’ll provide an overview of the app’s chat-based workspace and how to set up a team on a project. You’ll learn how to create threaded chats, use channels to organize conversations, share files within a team, and even hold video meetings using Skype. We will also discuss integration with SharePoint, storing files for easy reference, and connecting to social media feeds and other services.
This course is designed to get you started with Teams right away. It features step-by-step instructions and engaging visuals for an easy learning experience.
Course Objectives:
- Collaborate on team projects more efficiently by using Microsoft 365 Teams
- Create threaded chats to track and organize team conversations
- Share files with ease within the Teams workspace
- Converse in real-time using integration with Skype to hold impromptu video meetings
Remote Work for All Employees
Section Duration - 13 Courses, 3 hr 8 min
This section provides a complete guide for employees transitioning to or thriving in a remote work environment, focusing on productivity, technology, and well-being. Learners will master practical strategies for setting up a productive home office, managing time effectively, and maintaining essential work/life balance to prevent burnout. The modules also build crucial team collaboration skills, addressing conflict resolution, promoting professionalism, and ensuring technological fluency for seamless communication and success from a distance.
Courses in this Section:
Professional Productivity: Working Remotely
Course Duration - 7 min
Our Professional Productivity: Working Remotely course explores what it means to be a successful remote employee so that you can make the most of working from home. In this course, you'll learn how to properly set up your home office for maximum productivity, how to manage your time by creating and sticking to a work schedule, and how to manage interruptions from friends and family members. You'll also learn how to maintain effective relationships with your coworkers from a distance.
Course Objectives:
- Set up your home office for maximum productivity
- Manage interruptions by setting boundaries
- Manage your time effectively while working from home
How to Succeed at Remote Work
Course Duration - 15 min
This training course will teach you the essentials for successful remote working. You will be able to get organized for remote work and identify good practices on an organizational and relational level. This course combines theory and practice to help you transfer what you have learned to your workplace.
Course Objectives:
- Organize yourself to work from home
- Identify good practices for remote working
- Maintain relationships with colleagues and your manager
Building Resilience in Remote Teams
Course Duration - 6 min
In this course, you assume the role of Laura as she struggles to hold her remote team together. Can she help Marty as he grapples with the stress and anxiety of combining the workplace with his personal life? You choose. You decide.
Course Objectives:
- Build individual and team resilience
- Create a culture of trust and support
- Develop active listening, empathizing, and motivation
- Encourage collaboration and teamwork
Encouraging Technological Fluency for Remote Teams
Course Duration - 9 min
In this course, Tom harbors a technical inadequacy issue and can’t lead the team until he admits he has a problem. You assume the roles of both Laura and Tom and explore why technological savviness as an essential skill when building successful remote teams. Can you help Tom recognize why he should adapt with the rest of the team? Can you help Laura manage up effectively and bring everyone together? You choose. You decide.
Course Objectives:
- Identify effective communication strategies to use when managing up
- Adapt to the new technological norm
- Appreciate the importance of lifelong learning
- Embrace technology as a meaningful way to integrate with remote coworkers
Promoting Professionalism and Etiquette with Remote Teams
Course Duration - 6 min
In this course, Amanda is struggling internally and externally with maintaining professionalism within the remote team. A virtual background arouses conflict between resident instagrammer Jenae and Mama Bear Christine. Can you help Amanda restore the peace? Can you help her recognize how she can lead by example? You choose. You decide.
Course Objectives:
- Explain effective communication strategies
- Recognize communication patterns
- Develop strategies to resolve conflict between coworkers
- Build professionalism within remote teams
- Explore self-reflection
Pace Sustainment and Avoiding Burnout while Working Remotely
Course Duration - 6 min
In this course, you assume the role of Julie, who struggles to set boundaries between her work and personal life. Can you help Julie find constructive ways to set limits and still productively meet all work obligations while remoting from home? Could learning to disconnect from it all help her realize the importance of avoiding burnout? You choose. You decide.
Course Objectives:
- Practice self-discipline, setting boundaries and time management
- Recognize when to disconnect and avoid burnout
- Identify your personality and how it can affect your mental health
Successful Transition to a Remote Work Environment
Course Duration - 8 min
In this course, you assume the role of Chaz as he attempts to professionally adapt to working remotely. When the company's success rests on a new, marketable product, Chaz struggles to invent the next great thing. Can you help Chaz regain his creativity from a remote environment? You choose. You decide.
Course Objectives:
- Change management
- Setting yourself up for remote success
Adjusting to Remote Work
Course Duration - 8 min
In this course, you assume the role of Ryan, the extroverted head of sales and marketing. Ryan is personable, friendly, and outgoing, always able to ensure a sale even on his worst day. However, now that he’s working from home, he’s feeling the very constrictive barriers that hold him back from the guy who always seals the deal. Can you help Ryan adjust and adapt to his new remote environment? You choose. You decide.
Course Objectives:
- Adjusting and Adapting to remote work
- Success strategies for extroverted individuals in the remote workplace
Self Care and Stress Management while Remoting
Course Duration - 8 min
In this course, you assume the role of team manager Laura as she struggles with the prospects and application of managing a remote team. Unable to cope with her own anxieties remoting from home, Laura puts her energy into “rescuing” her co-workers. But will she realize she needs to practice self-care herself or turn toward the Dark Side? You choose. You decide.
Course Objectives:
- Stress management
- Self-care
- Leadership strategies for remote teams
Healthy Coping Skills for Remote Work
Course Duration - 6 min
In this course, you assume the role of Julie as she struggles how to cope with her new reality of working from home. Julie has finally found a way to forget about work: eating! But it's not the healthiest de-stressor on her plate. Can you help Julie find other ways to take her mind off the madness of work? You choose. You decide.
Course Objectives:
- Positive Coping Skills
- Healthy Habits
- Stress Reduction
Maintaining a Healthy Work/Life Balance while Remoting
Course Duration - 7 min
In this course, you assume the role of manager Christine as she finds herself working or mothering an infant all her waking hours. How does she draw the line between the commitments that have turned her into a socially aggressive remote manager? How can she regain the empathy needed to foster a healthy working relationship with her colleagues? You choose. You decide.
Course Objectives:
- Managing work/life balance
- Stress management
- Communication and empathy
Working From Home: Strategies for Remote Employees
Course Duration - 30 min
When imagining telecommuting, many people envision a relaxed day of working at home in their pajamas. However, this probably isn’t the best approach. Telecommuting definitely offers a lot of freedom, but that doesn’t mean you can ignore your work responsibilities. This course will help you decide if telecommuting is a good fit for you and then provide some strategies for being effective as a remote employee.
Course Objectives:
- Assess how successful you may be as a remote employee
- Identify ways to improve your home office environment
- Create a plan for a successful schedule
Collaborating in Microsoft 365
Course Duration - 1 hr 12 min
Using the many interactive features available in Office 365, you can create, share, solicit feedback, and collaborate on projects with other individuals. You will learn how to share your work with others, set up conversations, and share files. You’ll also learn how to download the Office 365 apps to your smartphone or tablet for uninterrupted access to files and how to hold virtual meetings through Skype and OneNote. This introductory course takes you through the main features of Office 365 collaboration and shows you how to access and apply them to any project.
Course Objectives:
- Identify the primary collaboration tools available within the Microsoft 365 suite and describe their core functions.
- Distinguish between the purposes of SharePoint and OneDrive, selecting the appropriate tool for different storage and collaboration needs.
- Create and share documents (Word, Excel, PowerPoint) within Microsoft 365, demonstrating an understanding of file-sharing options.
- Utilize co-authoring features to collaborate with others on documents in real time.
- Implement effective co-authoring practices to facilitate a smooth and productive collaborative process.
- Set up and participate in virtual meetings through Microsoft Teams.
- Employ Yammer and Teams for group communication, understanding the appropriate use cases for each platform.
- Incorporate Microsoft Lists in Teams to manage and track shared tasks or information.
- Develop a basic plan or workflow for collaboration on a project within the Microsoft 365 environment.
- Articulate best practices for effective collaboration and communication within the Microsoft 365 environment.
Professional Productivity: Working Remotely
Course Duration - 7 min
Our Professional Productivity: Working Remotely course explores what it means to be a successful remote employee so that you can make the most of working from home. In this course, you'll learn how to properly set up your home office for maximum productivity, how to manage your time by creating and sticking to a work schedule, and how to manage interruptions from friends and family members. You'll also learn how to maintain effective relationships with your coworkers from a distance.
Course Objectives:
- Set up your home office for maximum productivity
- Manage interruptions by setting boundaries
- Manage your time effectively while working from home
How to Succeed at Remote Work
Course Duration - 15 min
This training course will teach you the essentials for successful remote working. You will be able to get organized for remote work and identify good practices on an organizational and relational level. This course combines theory and practice to help you transfer what you have learned to your workplace.
Course Objectives:
- Organize yourself to work from home
- Identify good practices for remote working
- Maintain relationships with colleagues and your manager
Building Resilience in Remote Teams
Course Duration - 6 min
In this course, you assume the role of Laura as she struggles to hold her remote team together. Can she help Marty as he grapples with the stress and anxiety of combining the workplace with his personal life? You choose. You decide.
Course Objectives:
- Build individual and team resilience
- Create a culture of trust and support
- Develop active listening, empathizing, and motivation
- Encourage collaboration and teamwork
Encouraging Technological Fluency for Remote Teams
Course Duration - 9 min
In this course, Tom harbors a technical inadequacy issue and can’t lead the team until he admits he has a problem. You assume the roles of both Laura and Tom and explore why technological savviness as an essential skill when building successful remote teams. Can you help Tom recognize why he should adapt with the rest of the team? Can you help Laura manage up effectively and bring everyone together? You choose. You decide.
Course Objectives:
- Identify effective communication strategies to use when managing up
- Adapt to the new technological norm
- Appreciate the importance of lifelong learning
- Embrace technology as a meaningful way to integrate with remote coworkers
Promoting Professionalism and Etiquette with Remote Teams
Course Duration - 6 min
In this course, Amanda is struggling internally and externally with maintaining professionalism within the remote team. A virtual background arouses conflict between resident instagrammer Jenae and Mama Bear Christine. Can you help Amanda restore the peace? Can you help her recognize how she can lead by example? You choose. You decide.
Course Objectives:
- Explain effective communication strategies
- Recognize communication patterns
- Develop strategies to resolve conflict between coworkers
- Build professionalism within remote teams
- Explore self-reflection
Pace Sustainment and Avoiding Burnout while Working Remotely
Course Duration - 6 min
In this course, you assume the role of Julie, who struggles to set boundaries between her work and personal life. Can you help Julie find constructive ways to set limits and still productively meet all work obligations while remoting from home? Could learning to disconnect from it all help her realize the importance of avoiding burnout? You choose. You decide.
Course Objectives:
- Practice self-discipline, setting boundaries and time management
- Recognize when to disconnect and avoid burnout
- Identify your personality and how it can affect your mental health
Successful Transition to a Remote Work Environment
Course Duration - 8 min
In this course, you assume the role of Chaz as he attempts to professionally adapt to working remotely. When the company's success rests on a new, marketable product, Chaz struggles to invent the next great thing. Can you help Chaz regain his creativity from a remote environment? You choose. You decide.
Course Objectives:
- Change management
- Setting yourself up for remote success
Adjusting to Remote Work
Course Duration - 8 min
In this course, you assume the role of Ryan, the extroverted head of sales and marketing. Ryan is personable, friendly, and outgoing, always able to ensure a sale even on his worst day. However, now that he’s working from home, he’s feeling the very constrictive barriers that hold him back from the guy who always seals the deal. Can you help Ryan adjust and adapt to his new remote environment? You choose. You decide.
Course Objectives:
- Adjusting and Adapting to remote work
- Success strategies for extroverted individuals in the remote workplace
Self Care and Stress Management while Remoting
Course Duration - 8 min
In this course, you assume the role of team manager Laura as she struggles with the prospects and application of managing a remote team. Unable to cope with her own anxieties remoting from home, Laura puts her energy into “rescuing” her co-workers. But will she realize she needs to practice self-care herself or turn toward the Dark Side? You choose. You decide.
Course Objectives:
- Stress management
- Self-care
- Leadership strategies for remote teams
Healthy Coping Skills for Remote Work
Course Duration - 6 min
In this course, you assume the role of Julie as she struggles how to cope with her new reality of working from home. Julie has finally found a way to forget about work: eating! But it's not the healthiest de-stressor on her plate. Can you help Julie find other ways to take her mind off the madness of work? You choose. You decide.
Course Objectives:
- Positive Coping Skills
- Healthy Habits
- Stress Reduction
Maintaining a Healthy Work/Life Balance while Remoting
Course Duration - 7 min
In this course, you assume the role of manager Christine as she finds herself working or mothering an infant all her waking hours. How does she draw the line between the commitments that have turned her into a socially aggressive remote manager? How can she regain the empathy needed to foster a healthy working relationship with her colleagues? You choose. You decide.
Course Objectives:
- Managing work/life balance
- Stress management
- Communication and empathy
Working From Home: Strategies for Remote Employees
Course Duration - 30 min
When imagining telecommuting, many people envision a relaxed day of working at home in their pajamas. However, this probably isn’t the best approach. Telecommuting definitely offers a lot of freedom, but that doesn’t mean you can ignore your work responsibilities. This course will help you decide if telecommuting is a good fit for you and then provide some strategies for being effective as a remote employee.
Course Objectives:
- Assess how successful you may be as a remote employee
- Identify ways to improve your home office environment
- Create a plan for a successful schedule
Collaborating in Microsoft 365
Course Duration - 1 hr 12 min
Using the many interactive features available in Office 365, you can create, share, solicit feedback, and collaborate on projects with other individuals. You will learn how to share your work with others, set up conversations, and share files. You’ll also learn how to download the Office 365 apps to your smartphone or tablet for uninterrupted access to files and how to hold virtual meetings through Skype and OneNote. This introductory course takes you through the main features of Office 365 collaboration and shows you how to access and apply them to any project.
Course Objectives:
- Identify the primary collaboration tools available within the Microsoft 365 suite and describe their core functions.
- Distinguish between the purposes of SharePoint and OneDrive, selecting the appropriate tool for different storage and collaboration needs.
- Create and share documents (Word, Excel, PowerPoint) within Microsoft 365, demonstrating an understanding of file-sharing options.
- Utilize co-authoring features to collaborate with others on documents in real time.
- Implement effective co-authoring practices to facilitate a smooth and productive collaborative process.
- Set up and participate in virtual meetings through Microsoft Teams.
- Employ Yammer and Teams for group communication, understanding the appropriate use cases for each platform.
- Incorporate Microsoft Lists in Teams to manage and track shared tasks or information.
- Develop a basic plan or workflow for collaboration on a project within the Microsoft 365 environment.
- Articulate best practices for effective collaboration and communication within the Microsoft 365 environment.
Remote Work for Managers
Section Duration - 5 Courses, 52 min
This specialized section equips managers with the remote leadership skills necessary to effectively guide and develop virtual teams. You will learn to establish mutual trust, implement crucial communication strategies, and manage team performance, overcoming the unique challenges of dispersed workers. The course provides actionable frameworks for conducting successful performance development conversations and using models like GROW to address underperforming employees, ensuring your remote team remains productive, engaged, and aligned with corporate goals.
Courses in this Section:
Performance Development for Remote Employees
Course Duration - 10 min
Providing performance development feedback for remote employees presents some differences over face-to-face meetings and this course helps you, as a leader, handle them successfully. We discuss the importance of ongoing conversation with remote employees so that the actual performance development conversation achieves the results you need. You'll learn some valuable tips on how to plan a conversation, how to remove distractions so you can focus on the job at hand, and what supporting data you can provide to illustrate your feedback. You will also discover how to lead the conversation so that the remote employee feels involved in their own and the company's success. By the end of this course, you will feel confident conducting performance development discussions with your remote employees so both parties to the conversation feel energized and ready to move forward successfully.
Course Objectives:
- Recognize the importance of having a performance development plan in place for remote workers
- Illustrate how to Create a Performance Development Plan for Remote Workers
Remote Management: Effective Ways to Communicate with Team Members
Course Duration - 10 min
Leaders and managers know the value of working cohesively with their teams, but what makes the remote team different is that effective communication is not just recommended, but it’s a vital key to success. At the end of this training course, you will know how to communicate effectively with your remote team members. You will learn to manage a team member's activity, boost each team member, and adopt a circular view on reporting.
Course Objectives:
- Communicate effectively with your remote team members
- Implement rituals that allow the team to track its progress
- Stimulate interactions to ensure team’s commitment
Remote Management: Handle Poor Performing Employees
Course Duration - 10 min
When a manager fails to handle a team member's poor performance, other team members feel frustrated and even stressed. This training course on remote management will show you how to handle an employee's poor performace. The first step is to talk to the employee and create an employee performance improvement plan. We'll show you how to find the root of the underperformance and use the GROW model to structure the performance improvement plan. After creating an improvement plan, utilize a remote performance feedback loop to assess your employee's improvement. You will learn when to give feedback, how to give feedback and guide your employee towards performance improvement.
Course Objectives:
- Handle poor performing employees
- Create an employee performance improvement plan
- Set up a remote performance feedback loop
Managing Virtual Teams
Course Duration - 10 min
There are many reasons to use a virtual team over an in-house one. Long-distance collaboration. Easier hiring. Reduced costs. Thats why there has been an 80% increase in telecommuting staff over the last few years. However, its something that can so easily go wrong. Find out how to stick with the trend and avoid the pitfalls.
Course Objectives:
- Identify the reasons people use virtual teams
- Determine the processes to implement to give you a statistically better chance of success
Leading Teams - Leading and Managing Effective Virtual Teams
Course Duration - 12 min
Organizations are changing, and so are our offices. The new age millennials are shifting toward the virtual world. More and more organizations use virtual teams to meet corporate goals. This has created the need to determine how best to manage and lead these virtual groups.
Traditional methods of managing on-site groups don’t work with remote workers, because virtual teams are most often composed of workers who are spread over a varied geographic and cultural expanse and communicate, for the most part, electronically. Future Workforce Report states that 63 percent of companies utilize virtual workers, but only 57 percent have standards in place to manage the process.
In this lesson, you will learn to effectively guide teams that they rarely see face-to-face.
Course Objectives:
- Establish requirements
- Build mutual trust with your virtual team
- Communicate frequently with them
Performance Development for Remote Employees
Course Duration - 10 min
Providing performance development feedback for remote employees presents some differences over face-to-face meetings and this course helps you, as a leader, handle them successfully. We discuss the importance of ongoing conversation with remote employees so that the actual performance development conversation achieves the results you need. You'll learn some valuable tips on how to plan a conversation, how to remove distractions so you can focus on the job at hand, and what supporting data you can provide to illustrate your feedback. You will also discover how to lead the conversation so that the remote employee feels involved in their own and the company's success. By the end of this course, you will feel confident conducting performance development discussions with your remote employees so both parties to the conversation feel energized and ready to move forward successfully.
Course Objectives:
- Recognize the importance of having a performance development plan in place for remote workers
- Illustrate how to Create a Performance Development Plan for Remote Workers
Remote Management: Effective Ways to Communicate with Team Members
Course Duration - 10 min
Leaders and managers know the value of working cohesively with their teams, but what makes the remote team different is that effective communication is not just recommended, but it’s a vital key to success. At the end of this training course, you will know how to communicate effectively with your remote team members. You will learn to manage a team member's activity, boost each team member, and adopt a circular view on reporting.
Course Objectives:
- Communicate effectively with your remote team members
- Implement rituals that allow the team to track its progress
- Stimulate interactions to ensure team’s commitment
Remote Management: Handle Poor Performing Employees
Course Duration - 10 min
When a manager fails to handle a team member's poor performance, other team members feel frustrated and even stressed. This training course on remote management will show you how to handle an employee's poor performace. The first step is to talk to the employee and create an employee performance improvement plan. We'll show you how to find the root of the underperformance and use the GROW model to structure the performance improvement plan. After creating an improvement plan, utilize a remote performance feedback loop to assess your employee's improvement. You will learn when to give feedback, how to give feedback and guide your employee towards performance improvement.
Course Objectives:
- Handle poor performing employees
- Create an employee performance improvement plan
- Set up a remote performance feedback loop
Managing Virtual Teams
Course Duration - 10 min
There are many reasons to use a virtual team over an in-house one. Long-distance collaboration. Easier hiring. Reduced costs. Thats why there has been an 80% increase in telecommuting staff over the last few years. However, its something that can so easily go wrong. Find out how to stick with the trend and avoid the pitfalls.
Course Objectives:
- Identify the reasons people use virtual teams
- Determine the processes to implement to give you a statistically better chance of success
Leading Teams - Leading and Managing Effective Virtual Teams
Course Duration - 12 min
Organizations are changing, and so are our offices. The new age millennials are shifting toward the virtual world. More and more organizations use virtual teams to meet corporate goals. This has created the need to determine how best to manage and lead these virtual groups.
Traditional methods of managing on-site groups don’t work with remote workers, because virtual teams are most often composed of workers who are spread over a varied geographic and cultural expanse and communicate, for the most part, electronically. Future Workforce Report states that 63 percent of companies utilize virtual workers, but only 57 percent have standards in place to manage the process.
In this lesson, you will learn to effectively guide teams that they rarely see face-to-face.
Course Objectives:
- Establish requirements
- Build mutual trust with your virtual team
- Communicate frequently with them
Virtual Meetings
Section Duration - 4 Courses, 51 min
This essential section is dedicated to mastering the art of running productive and professional virtual meetings within the telecommuting environment. You will acquire the fundamental skills needed for successful online collaboration, from practicing proper virtual introductions and establishing clear etiquette to leading meetings that drive engagement. The courses focus on proven meeting facilitation best practices for managers and participants, covering preparation, managing technical difficulties, and ensuring every virtual session achieves its intended goals effectively.
Courses in this Section:
Proper Introductions: 02. Virtual Introductions
Course Duration - 6 min
Learn how to introduce yourself and others in a virtual environment with the tips in this elearning course, Virtual Introductions. In the course we will discuss how introductions are handled on conference and video calls and review the correct way to make introductions. We'll go over how to decide on priority, who should do the introducing, and how to handle introductions when someone is late.
Course Objectives:
- Determine who is responsible for introductions
- Introduce all members of the group and allow them to speak
- Obtain permission from both parties when introducing by email
Leading a Virtual Meeting
Course Duration - 10 min
Strengthen your leadership abilities by learning how to deliver a successful virtual meeting. This training course covers best practices for leading productive and engaging meetings, even at a distance. To begin, we will outline how to shift your meeting mindset to cultivate high levels of contribution and collaboration from participants. You’ll then learn how to develop Leader Meeting Guidelines to prepare for your virtual meetings and ensure they stay on track to deliver the desired result. We’ll also discuss how to assess the effectiveness of your meetings so you can refine your approach over time. By the end of this course, you will have developed practical skills for facilitating productive virtual meetings that drive performance.
Lead Meetings Remotely
Course Duration - 10 min
In this training course, you will learn how to effectively lead remote meetings and engage your employees or team members. Adopt the best practices of virtual meeting facilitation to encourage the involvement and the attention of your employees or project team members. Then, learn how to hold attention and lead discussions. Through videos and exercises, you will help a manager who seeks to make a remote meeting as stimulating and effective as possible.
Course Objectives:
- Adopt best practices of virtual meeting facilitation to encourage the involvement and the attention of your employees or project team members
Online Meeting Etiquette
Course Duration - 25 min
If online meetings are run professionally and smoothly they can be a great use of people's time and an essential part of collaborating. If they aren't, they waste everyone's time and can place critical projects in jeopardy. With more companies decentralized, meeting virtually is a core business skill everyone must develop. This course helps students learn the fundamental skills needed to succeed in online meetings.
Course Objectives:
- Schedule a meeting successfully
- Prepare a professional space
- Establish a strong start to the meeting
- Run a smooth online meeting
- Handle technical difficulties
- Conclude a meeting professionally
- Identify best practices for both presenters and participants
Proper Introductions: 02. Virtual Introductions
Course Duration - 6 min
Learn how to introduce yourself and others in a virtual environment with the tips in this elearning course, Virtual Introductions. In the course we will discuss how introductions are handled on conference and video calls and review the correct way to make introductions. We'll go over how to decide on priority, who should do the introducing, and how to handle introductions when someone is late.
Course Objectives:
- Determine who is responsible for introductions
- Introduce all members of the group and allow them to speak
- Obtain permission from both parties when introducing by email
Leading a Virtual Meeting
Course Duration - 10 min
Strengthen your leadership abilities by learning how to deliver a successful virtual meeting. This training course covers best practices for leading productive and engaging meetings, even at a distance. To begin, we will outline how to shift your meeting mindset to cultivate high levels of contribution and collaboration from participants. You’ll then learn how to develop Leader Meeting Guidelines to prepare for your virtual meetings and ensure they stay on track to deliver the desired result. We’ll also discuss how to assess the effectiveness of your meetings so you can refine your approach over time. By the end of this course, you will have developed practical skills for facilitating productive virtual meetings that drive performance.
Lead Meetings Remotely
Course Duration - 10 min
In this training course, you will learn how to effectively lead remote meetings and engage your employees or team members. Adopt the best practices of virtual meeting facilitation to encourage the involvement and the attention of your employees or project team members. Then, learn how to hold attention and lead discussions. Through videos and exercises, you will help a manager who seeks to make a remote meeting as stimulating and effective as possible.
Course Objectives:
- Adopt best practices of virtual meeting facilitation to encourage the involvement and the attention of your employees or project team members
Online Meeting Etiquette
Course Duration - 25 min
If online meetings are run professionally and smoothly they can be a great use of people's time and an essential part of collaborating. If they aren't, they waste everyone's time and can place critical projects in jeopardy. With more companies decentralized, meeting virtually is a core business skill everyone must develop. This course helps students learn the fundamental skills needed to succeed in online meetings.
Course Objectives:
- Schedule a meeting successfully
- Prepare a professional space
- Establish a strong start to the meeting
- Run a smooth online meeting
- Handle technical difficulties
- Conclude a meeting professionally
- Identify best practices for both presenters and participants
Writing Skills
Section Duration - 7 Courses, 3 hr 46 min
Since remote communication relies heavily on text, this section is dedicated to elevating your business writing skills for professional clarity and impact. You will master the fundamentals of sentence construction, grammar rules, and proper capitalization, which are essential for error-free digital communication. The modules then guide you through the four stages of effective writing—preparing, planning, drafting, and editing—transforming you into a confident writer who can produce polished, succinct, and influential business communications that enhance your credibility and productivity.
Courses in this Section:
Writing Basics: 01. Why Care About Writing
Course Duration - 6 min
Writing Basics: 01. Why Care About Writing is an elearning course that emphasizes the importance of writing in an everyday context. Writing is one of our most important forms of communication. Most of us do quite a bit of writing daily without even realizing it. Whether it's drafting emails, text messages, social media posts, or more in-depth pieces like proposals, writing well is a necessary business skill. In this course, we'll go over why having good writing skills is essential in business.
Course Objectives:
- Explore the many applications of writing in a modern context
- Recognize the importance of writing as an essential business skills
Writing Basics: 02. Parts of Speech
Course Duration - 8 min
In the Writing Basics: 02. Parts of Speech elearning course, we break down the main components of speech to help you communicate more effectively. When you speak or write, you likely don't pay much attention to the actual parts of speech. However, learning the components used to communicate can help you form better, clearer, more cohesive sentences. In this course, we'll examine the seven components of speech: Nouns, Pronouns, Verbs, Adjectives, Adverbs, Prepositions, and Conjunctions.
Course Objectives:
- Identify and compare the seven components of speech
- Form more cohesive sentences using the seven components of speech
Writing Basics: 03. Parts of a Sentence
Course Duration - 6 min
In the Writing Basics: 03. Parts of a Sentence elearning course, we provide a basic overview of how a sentence is constructed. Any given sentence, no matter how simple or complex, can be boiled down to two parts: the subject and the predicate. In this course, we'll examine what those two terms mean and how you can use them to build better sentences.
Course Objectives:
- Differentiate between the two parts of a sentence
- Use the subject and the predicate to construct better sentences
Writing Basics: 04. Capitalization
Course Duration - 6 min
In the Writing Basics: 04. Capitalization elearning course, we discuss how to avoid making capitalization errors in your writing. Capitalization mistakes remain one of the most common errors found in today's business writing. In this course, we'll demonstrate how you can avoid those mistakes by reviewing the six instances that merit capitalization in the English language; first words, proper nouns, words in titles, countries, time periods and holidays.
Course Objectives:
- Define the six instances that merit capitalization in the English language
- Avoid capitalization errors in your writing
Business Writing: Being Effective
Course Duration - 1 hr
Enhance your writing skills with this professional training course outlining expert techniques for researching, writing, and revising pointed and polished business communications. we'll cover formal and informal research methods, tips for generating ideas, and how to organize your data for clarity and impact. Once your ideas are ready to be written down, we will show you how to craft clear and compelling sentences and paragraphs, and edit your work for accuracy, grammar and syntax.
Course Objectives:
- Gather information using formal and informal research methods and brainstorming techniques
- Use patterns of organization to boost the clarity and influence of your message
- Write sentences and paragraphs according to grammar rules and best practices for readability
- Produce error-free communications by revising and editing
Principles of Effective Business Writing
Course Duration - 20 min
Business writing is key to communication in your professional life. With time intensive workdays, it is important to ensure that your business communication is short but succinct. In this lesson, you will learn specific tips and tricks to effective business writing to polish your business communication.
Course Objectives:
- Follow the principles of effective business writing
- Meet the needs and expectations of your readers
- Achieve clarity and precision in daily business writing
Smart Business Writing: 4 Stages to Writing Your Best
Course Duration - 2 hr
Good writing gives you and your ideas authority, visibility, and stature. Bad writing, on the other hand, can make readers question your credibility and/or expertise, can be costly to a business, and can even damage the career of the writer. Inefficient, unclear, misleading, irrelevant, sloppy or deceptive written communication costs companies across the board billions each year. This course will help you improve your skills and avoid careless errors by focusing on four stages of writing: preparing, planning, drafting, and editing (revising and finalizing).
Course Objectives:
- Discuss writing with confidence
- Describe how to communicate messages professionally in a useable and readable fashion
- Recognize common writing mistakes that distract from the message
- List the four stages of writing
Writing Basics: 01. Why Care About Writing
Course Duration - 6 min
Writing Basics: 01. Why Care About Writing is an elearning course that emphasizes the importance of writing in an everyday context. Writing is one of our most important forms of communication. Most of us do quite a bit of writing daily without even realizing it. Whether it's drafting emails, text messages, social media posts, or more in-depth pieces like proposals, writing well is a necessary business skill. In this course, we'll go over why having good writing skills is essential in business.
Course Objectives:
- Explore the many applications of writing in a modern context
- Recognize the importance of writing as an essential business skills
Writing Basics: 02. Parts of Speech
Course Duration - 8 min
In the Writing Basics: 02. Parts of Speech elearning course, we break down the main components of speech to help you communicate more effectively. When you speak or write, you likely don't pay much attention to the actual parts of speech. However, learning the components used to communicate can help you form better, clearer, more cohesive sentences. In this course, we'll examine the seven components of speech: Nouns, Pronouns, Verbs, Adjectives, Adverbs, Prepositions, and Conjunctions.
Course Objectives:
- Identify and compare the seven components of speech
- Form more cohesive sentences using the seven components of speech
Writing Basics: 03. Parts of a Sentence
Course Duration - 6 min
In the Writing Basics: 03. Parts of a Sentence elearning course, we provide a basic overview of how a sentence is constructed. Any given sentence, no matter how simple or complex, can be boiled down to two parts: the subject and the predicate. In this course, we'll examine what those two terms mean and how you can use them to build better sentences.
Course Objectives:
- Differentiate between the two parts of a sentence
- Use the subject and the predicate to construct better sentences
Writing Basics: 04. Capitalization
Course Duration - 6 min
In the Writing Basics: 04. Capitalization elearning course, we discuss how to avoid making capitalization errors in your writing. Capitalization mistakes remain one of the most common errors found in today's business writing. In this course, we'll demonstrate how you can avoid those mistakes by reviewing the six instances that merit capitalization in the English language; first words, proper nouns, words in titles, countries, time periods and holidays.
Course Objectives:
- Define the six instances that merit capitalization in the English language
- Avoid capitalization errors in your writing
Business Writing: Being Effective
Course Duration - 1 hr
Enhance your writing skills with this professional training course outlining expert techniques for researching, writing, and revising pointed and polished business communications. we'll cover formal and informal research methods, tips for generating ideas, and how to organize your data for clarity and impact. Once your ideas are ready to be written down, we will show you how to craft clear and compelling sentences and paragraphs, and edit your work for accuracy, grammar and syntax.
Course Objectives:
- Gather information using formal and informal research methods and brainstorming techniques
- Use patterns of organization to boost the clarity and influence of your message
- Write sentences and paragraphs according to grammar rules and best practices for readability
- Produce error-free communications by revising and editing
Principles of Effective Business Writing
Course Duration - 20 min
Business writing is key to communication in your professional life. With time intensive workdays, it is important to ensure that your business communication is short but succinct. In this lesson, you will learn specific tips and tricks to effective business writing to polish your business communication.
Course Objectives:
- Follow the principles of effective business writing
- Meet the needs and expectations of your readers
- Achieve clarity and precision in daily business writing
Smart Business Writing: 4 Stages to Writing Your Best
Course Duration - 2 hr
Good writing gives you and your ideas authority, visibility, and stature. Bad writing, on the other hand, can make readers question your credibility and/or expertise, can be costly to a business, and can even damage the career of the writer. Inefficient, unclear, misleading, irrelevant, sloppy or deceptive written communication costs companies across the board billions each year. This course will help you improve your skills and avoid careless errors by focusing on four stages of writing: preparing, planning, drafting, and editing (revising and finalizing).
Course Objectives:
- Discuss writing with confidence
- Describe how to communicate messages professionally in a useable and readable fashion
- Recognize common writing mistakes that distract from the message
- List the four stages of writing
Essential Career Skills Pack
Productivity and Time Management
Course Duration - 30 min
It seems that there is never enough time in the day. But, since we all get the same 24 hours, why is it that some people achieve so much more with their time than others? This course will explain how to plan and prioritize tasks, so that we can make the most of the limited time we have. By using the time-management techniques in this course, you can improve your ability to function more effectively – even when time is tight and pressures are high. So, by the end of the course you will have the knowledge, skills and confidence to be an effective manager of your time.
Course Objectives:
Course Objectives:
- Set your priorities to better manage your time
- Improve your productivity by sharpening your focus and multitasking effectively
Detailed Course Outline:
Detailed Course Outline:
- Productiity & Time Management
- Prioritization
- Getting Things Done
- Procrastination
- Multitasking & Focus
- Summary
Basic Digital Skills
Course Duration - 13 min
With the rise of digital transformation and technology, having a basic digital literacy is essential for all types of jobs, regardless of the industry. To stay competitive and be successful in the workplace, enhancing your digital skills should be a top priority.
Course Objectives:
Course Objectives:
- Recall the essential digital skills framework
- Elaborate on the toolkit of essential digital skills
- Identify how to develop or improve your digital skills
Detailed Course Outline:
Detailed Course Outline:
- The Essential Digital Skills Framework
- The Toolkit of Essential Digital Skills
- Developing Digital Skills
- Summary
4 Ways to Boost Creativity
Course Duration - 30 min
The digital economy is opening up ways for everyone to be creative. It doesn’t just mean being artistic – it’s more about ideas, solutions, alternatives, incremental improvements. Peter Quarry and Eve Ash discuss ways that mental capacity can be developed, perspectives changed, group power leveraged and making things actually happen.
Course Objectives:
Course Objectives:
- Define creativity
- Think outside the box
- Develop the right mental attitude
- Leverage the power of groups
- Ensure managers make it happen
Detailed Course Outline:
Detailed Course Outline:
- What is Creativity at Work?
- Learn to Think Outside the box
- Develop the Right Mental Capacity
- Laverage the Power of Groups
- Ensure Managers Make It Happen
- Summary
The 11 Essential Career Soft Skills
Course Duration - 1 hr 10 min
Soft Skills are the traits, characteristics, habits, and skills needed to survive and thrive in the modern work world. Soft skills aren't usually taught in school, but you will learn them all here in this course. Are you someone that other people in your organization and industry like to work with, collaborate with and partner with? Are you seen as a valuable asset to any new project that comes along?
This soft skills training course will teach you how to develop the skills that can make the difference between a lackluster career that tops out at middle management versus one that lands you in the executive suite. Or to wherever you define career success. So many soft skills seem like common sense at first glance, but they are not commonly applied by most workers. This soft skills training course will give you an edge over your competitors. It will also make your job, your career and your life more rewarding and enjoyable.
Course Objectives:
Course Objectives:
- Understand how to be a great communicator
- Become a stronger listene
- Appear professional to co-workers and bosses of all ages
- Avoid common career blunders that often end careers
- Manage expectations for bosses and colleagues
- Position yourself for promotions
- Make technology your asset, even if you are afraid of technology
- Avoid the Not My Job Syndrome
- Develop EQ to Match Your IQ
- Develop leadership qualities
Detailed Course Outline:
Detailed Course Outline:
- Introduction
- The Soft Tech Savvy Way to Always Be Essential
- Not My Job, And I Am Happy to Do It
- You Can Become a Master Communicator
- Feedback Video for The 11 Essential Career Soft Skills
- Become a Leader Without the Title or Formal Authority
- Your EQ Will Beat a Higher IQ
- Building Your Winning Team
- Make Every One of Your Seconds Count
- Unleash Your Inner Anthony Robbins
- Avoid Being Uncool
- Clothes Can Still Make or Break Your Career
- Conclusion The 11 Essential Career Soft Skills
- Extra: Developing Your Career Secret Sauce
Related Telecommutingess Information:
How Much Do Telecommuting Training Courses Cost?
Self-Paced Telecommuting eLearning courses cost $200 at the starting point per student. Group purchase discounts are available.
What Telecommuting Skills Should I Learn?
A: If you are wondering what Telecommuting skills are important to learn, we've written a Telecommuting Skills and Learning Guide that maps out Telecommuting skills that are key to master and which of our courses teaches each skill.
How do you train employees about remote work?
A: When it comes to training employees about remote work, there are a few key things to keep in mind. First, it's important to ensure that everyone understands the basics of working remotely. This includes things like communication protocols, setting up a home office, and staying productive while away from the traditional workplace.
Once the basics are covered, you can then move on to more specific training topics. For example, you might want to provide training on how to use specific remote work tools or how to stay connected with team members when working from different locations.
No matter what type of training you provide, the most important thing is to make sure that your employees feel prepared and comfortable with the transition to remote work. By taking the time to properly train your team, you can set them up for success in this new way of working.
What skills are best for remote work?
A: There are a variety of skills that are beneficial for remote work. Some of the most important skills include:
Top Remote Worker Skills
-Time management: Being able to manage your time effectively is crucial when working remotely. This means being able to stay focused and avoid distractions.
-Organizational skills: Keeping yourself organized is also key when working from home. This includes staying on top of deadlines, maintaining a tidy workspace, and knowing where to find things when you need them.
-Communication skills: Since you’ll be communicating mostly through email, chat, and video conferencing, it’s important to have strong communication skills. This includes being clear and concise in your writing, and being able to articulate your thoughts verbally.
-Tech skills: Depending on the nature of your work, you may need to be proficient in certain technologies. For example, if you’re working as a web developer, you’ll need to know how to code. Or if you’re working in customer service, you should know how to use the company’s CRM software.
-Flexibility: One of the great things about working remotely is that you can often set your own hours. However, this also means being flexible and accommodating when clients or team members need to reach you outside of traditional business hours.
These are just a few of the skills that are important for remote work. If you have these skills, you’ll be well-equipped to succeed in a remote job.
What is the difference between telecommuting and teleworking?
A: There is a lot of confusion when it comes to the terms telecommuting and teleworking. Here's a look at the key differences between the two:
Telecommuting generally refers to working from home, whereas teleworking can refer to working from any location other than the office.
Telecommuting usually implies a more flexible arrangement, where employees can choose their own hours and work from any location they desire. Teleworking, on the other hand, is often a structured arrangement set up by employers, with specific hours and locations required.
Telecommuting is often used as an alternative to traditional office work, whereas teleworking is often used in addition to office work (for example, employees may telework one or two days a week, in addition to coming into the office the rest of the week).
So, what is the difference between telecommuting and teleworking? In short, telecommuting is usually more flexible, while teleworking is often more structured.
Where Can I Learn More About Telecommuting?
Telecommuting Blogs
Telecommuting User Groups
Telecommuting Online Forums
Explore Remote Work Training Classes Near Me:
Certstaffix Training offers self-paced eLearning courses for Remote Work, ideal for those looking for convenient and flexible learning options. With these online classes, you can save time trekking to and from a physical class location by taking courses remotely. Have the ability to learn when it's most convenient for you with our eLearning courses – no more worrying about searching for "Remote Work classes near me" and commuting long distances. Take advantage of our online Remote Work classes today to get the education you need quickly. Start learning today and see how Certstaffix Training can help you reach your goals.
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