CompTIA A+ Core 1 (220-1201) & Core 2 (220-1202) Certification Prep with Practice Labs - eLearning CourseNew
Course Details:
Length: 6 Courses
Practice Lab: 26 Labs
Price: $700/person (USD)
Access Length: 6 months
Bulk Pricing: 10+ Contact Us
Course Features:
Instant Access After Purchase
Lecture by Recorded Video
Stop and Start as Needed
Certificate of Completion
Software Lab Included: Yes
Delivery Method:
Self-Paced Online
Individuals & Groups
@ Your Location
Course Overview
CompTIA A+ Master Bundle: Launch Your IT Support Career with Core 1 & Core 2 MasteryThe CompTIA A+ Core 1 (220-1201) & Core 2 (220-1202) Certification Prep with Practice Labs master bundle is the definitive, all-in-one training package for anyone seeking to become a certified, job-ready IT support professional. This comprehensive program is the industry standard for starting a tech career, combining over 9 hours of expert video instruction with 26 specialized, hands-on labs that validate every skill required for both Core 1 and Core 2 exams.
This intensive bundle ensures you gain deep, practical expertise across all core areas of an IT technician's responsibilities:- Essential IT Hardware and Software (Core 1 & Core 2 Video Training): Master the foundational skills covering everything from mobile devices, networking topologies, and hardware components (Core 1) to operating system management, security, and operational procedures (Core 2).
- System Configuration and Administration: You will gain proficiency in essential administrative tasks, including implementing rigorous Change Management Process Implementation and mastering the use of Windows Graphical and Command-line Management Tools. You’ll also learn to configure and support reliable SOHO Networking solutions and implement Documentation and Asset Management Best Practices.
- Operating System and Platform Support: Build confidence supporting diverse user environments by mastering Operating System Installations and Upgrades across Windows and Linux. You'll become comfortable with macOS and Linux Desktop Features, enabling you to troubleshoot and manage heterogeneous systems effectively.
- Cybersecurity Fundamentals & Defense: Acquire the core defensive skills required today. This includes deep dives into System Hardening using built-in Windows security features like Defender and BitLocker, effective protocols for Malware Defense and Removal, and securing data with Mobile Device Security Configuration and robust Backup and Recovery Strategies.
- Advanced Troubleshooting and Automation: Become an efficient and proactive professional. You will master systematic Troubleshooting techniques for Windows and Mobile OS issues, learn how to counter human-targeted Social Engineering Attacks, and gain career-futureproofing skills in basic Scripting and AI concepts to automate routine IT tasks.
By completing this master bundle, you will be fully prepared to attend the two required CompTIA A+ certification exams and step immediately into a high-demand IT Technician or Help Desk role with certified confidence and hands-on experience.
Launch your tech career today! Enroll now and earn your CompTIA A+ certification.
Also Included - 4 Courses: An Essential Career Skills Pack with 4 courses in key areas for career management and growth, including Time Management, Digital Skills, Creativity and Soft Skills.
Course Notes
Prerequisites & Follow-Ons
Knowledge Prerequisites:
- Basic computer literacy and familiarity with computer components.
- General understanding of internet connectivity.
Suggested Course Follow-Ons:
Bundle Objectives
- Describe and troubleshoot common hardware components, mobile devices, and networking concepts (Core 1).
- Master Windows, macOS, and Linux desktop features, configurations, and utilities.
- Perform full Operating System Installations and Upgrades on Windows and Linux environments.
- Implement and manage SOHO Networking solutions and Windows network configurations.
- Apply various System Hardening techniques using Windows Local Security Controls and features like BitLocker.
- Execute effective protocols for Malware Defense and Removal in both enterprise and SOHO settings.
- Develop and implement comprehensive Backup and Recovery Strategies and secure Data Destruction methods.
- Configure and troubleshoot Mobile Device Security Configurations and common mobile OS issues.
- Master systematic Troubleshooting methodologies for Windows and mobile operating systems.
- Understand and mitigate the risks posed by Social Engineering Attacks.
- Apply best practices for Change Management and Asset Management.
- Utilize basic Scripting and AI concepts to automate IT support tasks.
Target Audience
This course is suitable for:
- Aspiring IT Professionals/Career Changers: Individuals with zero to minimal IT experience looking for the first step into a technology career.
- Help Desk Technicians: Current or future staff who need validated, foundational knowledge to handle user issues, hardware repair, and system configuration.
- PC and Desktop Support Technicians: Professionals responsible for maintaining and troubleshooting physical computers and mobile devices.
- Field Service Technicians: Employees who need to service hardware and software in various customer locations.
- CompTIA A+ Candidates: Anyone seeking a complete and comprehensive preparation path for both the 220-1201 (Core 1) and 220-1202 (Core 2) exams, including hands-on lab practice.
Exams & Certifications
This course prepares students for the:
Exams:
- CompTIA A+ Core 1 (220-1201) Exam.
- CompTIA A+ Core 2 (220-1202) Exam.
Certifications:
Key Features
- Audio Narration
- Video
- Practice Labs
- Exercises
- Supplemental Resources
Languages
- Audio/Video/Course Text: American English.
- Subtitles (Closed Caption): American English.
Course Duration
- CompTIA A+ Courses: 9 hr 16 min
- CompTIA A+ Labs: 26 hr
- Essential Career Skills Pack: 2 hr 23 min
eLearning Training Delivery Method
Learn at Your Own Pace
This self-paced online course lets you learn independently at your own pace through Certstaffix Training's easy-to-use platform.
How It Works
- A Learn at your own pace - Start and stop as it is convenient for you. Pick up where you left off.
- Lecture utilizing video and recorded screenshots
- 6-month subscription length
- Instant Access After Purchase
Have more than 10 students needing this course? Contact Us for bulk pricing.
Course Topics and Labs
CompTIA A+ Core 1 (220-1201) & Core 2 (220-1202) (Courses)
Section Duration - 2 Course(s), 9 hr 16 min
This comprehensive two-part video training is the definitive path to achieving the CompTIA A+ certification, the industry standard for launching an IT support career. Learners will master the essential skills from Core 1 (Hardware)—covering mobile devices, networking, hardware components, and troubleshooting—to Core 2 (Software and Operations), which focuses on managing operating systems, implementing cybersecurity practices, and following critical operational procedures. Together, these courses provide the technical depth and professional competence required for an entry-level IT technician role.
Course(s) in this Section:
CompTIA A+ Core 1 (220-1201)
Course Duration - 4 hr 25 min
This foundational IT course helps you build essential skills to support today’s core technologies, including security, cloud computing, and data management. It’s designed for learners looking to launch a career in IT and prepares you to earn the industry-recognized CompTIA A+ certification.
Aligned with the official CompTIA A+ Core 1 (220-1201) exam objectives, this course offers a comprehensive and practical curriculum. You’ll gain problem-solving skills through real-world scenarios in a format that’s easy to follow. The course runs for 4 hours and 25 minutes and is ideal for anyone beginning their journey in the digital technology field.
Course Objectives:
- Troubleshoot hardware issues using systematic methods across devices and networks
- Configure SOHO networks and explain networking and cloud computing concepts
- Install and maintain motherboards, CPUs, power supplies, and storage devices
- Identify mobile device hardware, accessories, and connectivity options
- Set up basic mobile device network connectivity and configurations
- Summarize services provided by networked hosts in various environments
- Analyze and troubleshoot OS, security, and software issues across platforms
- Implement security measures and procedures for malware, data, and physical protection
- Configure and optimize OS features, network settings, and remote access tools
Detailed Course Outline:
1. Mobile Devices
- Overview
- Laptop Hardware and Components
- Mobile Device Displays
- Mobile Device Network Connections
- Mobile Device Application Support
2. Networking
- Ports and Protocols
- Wireless Protocols
- Networked Hosts and Services
- Domain Name System (DNS)
- Dynamic Host Configuration Protocol (DHCP)
- Networking Hardware
- IP Address Format
- IP Address Configuration
- Internet Connection Types
- Network Types
- Network Tools
3. Hardware
- Mobile Device Ports and Accessories
- Network Cables
- Peripheral and Video Cables
- Storage Device Cables
- Random-access Memory
- Storage Devices
- Motherboards
- BIOS and UEFI
- Processors
- Expansion Cards
- Power Supplies
- Printer Configuration
- Printers
4. Visualization and Cloud Computing
- Cloud Models and Services
- Virtualization
5. Hardware and Network Troubleshooting
- Troubleshooting Methodology
- Troubleshooting PC Components
- Troubleshooting Storage
- Troubleshooting Display Issues
- Troubleshooting Mobile Devices
- Troubleshooting Networks
- Troubleshooting Printers
CompTIA A+ Core 2 (220-1202)
Course Duration - 4 hr 51 min
This course helps you develop the skills needed to support and maintain critical business technologies. You’ll learn to troubleshoot software, manage operating systems, apply cybersecurity practices, and follow operational procedures—essential knowledge for anyone starting a career in IT.
Designed to prepare you for the CompTIA A+ Core 2 (220-1202) certification exam, this course follows official CompTIA objectives and offers a comprehensive, practical curriculum. It runs for 4 hours and 51 minutes and is ideal for learners seeking to build confidence and competence in real-world IT environments.
Course Objectives:
- Analyze and troubleshoot OS, security, and software issues across platforms
- Implement security measures and procedures for malware, data, and physical protection
- Configure and optimize OS features, network settings, and remote access tools
- Communicate technical issues and solutions professionally and ethically
Detailed Course Outline:
1. Operating Systems
- Overview
- Desktop Operating Systems
- Mobile Operating Systems
- Installation Requirements
- OS Boot and Installation Methods
- Partitioning and File Systems
- Post Installation Tasks
- Windows OS
- Using Microsoft System Utilities
- Using Microsoft Control Panel Utilities
- Windows Client Networking Configuration
- macOS Tools and Features
2. Security
- Implementing Physical Security Measures
- Logical User Security Concepts
- Logical Device and Network Security Concepts
- Microsoft OS Security - Permissions
- Microsoft OS Security Features
- Wireless SOHO Security
- Malware Types
- Social Engineering Techniques and Exploits
- Malware Removal Best Practices
- Workstation Security Best Practices
- Mobile Device Security Solutions
- Data Destruction and Disposal Methods
- Securing Web Browsers
3. Software Troubleshooting
- Windows OS Issues
- Additional Windows OS Issues
- Mobile OS and Application Issues
- Mobile OS and Application Security Issues
- PC Security Issues
4. Operational Procedures
- Organizational Documentation
- Basic Change Management Best Practices
- Workstation Backup and Recovery Methods
- Equipment and Personal Safety Procedures
- Environmental Variables and Controls
- Privacy and Licensing Concepts
- Incident Response Policies and Procedures
- Communication and Professionalism Techniques
- Introduction to Basic Scripting Techniques
- Implementing Remote Access Technologies
- Artificial Intelligence
CompTIA A+ Core 1 (220-1201)
Course Duration - 4 hr 25 min
This foundational IT course helps you build essential skills to support today’s core technologies, including security, cloud computing, and data management. It’s designed for learners looking to launch a career in IT and prepares you to earn the industry-recognized CompTIA A+ certification.
Aligned with the official CompTIA A+ Core 1 (220-1201) exam objectives, this course offers a comprehensive and practical curriculum. You’ll gain problem-solving skills through real-world scenarios in a format that’s easy to follow. The course runs for 4 hours and 25 minutes and is ideal for anyone beginning their journey in the digital technology field.
Course Objectives:
- Troubleshoot hardware issues using systematic methods across devices and networks
- Configure SOHO networks and explain networking and cloud computing concepts
- Install and maintain motherboards, CPUs, power supplies, and storage devices
- Identify mobile device hardware, accessories, and connectivity options
- Set up basic mobile device network connectivity and configurations
- Summarize services provided by networked hosts in various environments
- Analyze and troubleshoot OS, security, and software issues across platforms
- Implement security measures and procedures for malware, data, and physical protection
- Configure and optimize OS features, network settings, and remote access tools
Detailed Course Outline:
- Overview
- Laptop Hardware and Components
- Mobile Device Displays
- Mobile Device Network Connections
- Mobile Device Application Support
- Ports and Protocols
- Wireless Protocols
- Networked Hosts and Services
- Domain Name System (DNS)
- Dynamic Host Configuration Protocol (DHCP)
- Networking Hardware
- IP Address Format
- IP Address Configuration
- Internet Connection Types
- Network Types
- Network Tools
- Mobile Device Ports and Accessories
- Network Cables
- Peripheral and Video Cables
- Storage Device Cables
- Random-access Memory
- Storage Devices
- Motherboards
- BIOS and UEFI
- Processors
- Expansion Cards
- Power Supplies
- Printer Configuration
- Printers
- Cloud Models and Services
- Virtualization
- Troubleshooting Methodology
- Troubleshooting PC Components
- Troubleshooting Storage
- Troubleshooting Display Issues
- Troubleshooting Mobile Devices
- Troubleshooting Networks
- Troubleshooting Printers
CompTIA A+ Core 2 (220-1202)
Course Duration - 4 hr 51 min
This course helps you develop the skills needed to support and maintain critical business technologies. You’ll learn to troubleshoot software, manage operating systems, apply cybersecurity practices, and follow operational procedures—essential knowledge for anyone starting a career in IT.
Designed to prepare you for the CompTIA A+ Core 2 (220-1202) certification exam, this course follows official CompTIA objectives and offers a comprehensive, practical curriculum. It runs for 4 hours and 51 minutes and is ideal for learners seeking to build confidence and competence in real-world IT environments.
Course Objectives:
- Analyze and troubleshoot OS, security, and software issues across platforms
- Implement security measures and procedures for malware, data, and physical protection
- Configure and optimize OS features, network settings, and remote access tools
- Communicate technical issues and solutions professionally and ethically
Detailed Course Outline:
- Overview
- Desktop Operating Systems
- Mobile Operating Systems
- Installation Requirements
- OS Boot and Installation Methods
- Partitioning and File Systems
- Post Installation Tasks
- Windows OS
- Using Microsoft System Utilities
- Using Microsoft Control Panel Utilities
- Windows Client Networking Configuration
- macOS Tools and Features
- Implementing Physical Security Measures
- Logical User Security Concepts
- Logical Device and Network Security Concepts
- Microsoft OS Security - Permissions
- Microsoft OS Security Features
- Wireless SOHO Security
- Malware Types
- Social Engineering Techniques and Exploits
- Malware Removal Best Practices
- Workstation Security Best Practices
- Mobile Device Security Solutions
- Data Destruction and Disposal Methods
- Securing Web Browsers
- Windows OS Issues
- Additional Windows OS Issues
- Mobile OS and Application Issues
- Mobile OS and Application Security Issues
- PC Security Issues
- Organizational Documentation
- Basic Change Management Best Practices
- Workstation Backup and Recovery Methods
- Equipment and Personal Safety Procedures
- Environmental Variables and Controls
- Privacy and Licensing Concepts
- Incident Response Policies and Procedures
- Communication and Professionalism Techniques
- Introduction to Basic Scripting Techniques
- Implementing Remote Access Technologies
- Artificial Intelligence
Security Hardening And Controls Practice Labs
Section Duration - 5 Lab(s), 5 hr
This highly practical section is essential for mastering the core security skills required for the CompTIA A+ certification. Learners will develop proficiency in System Hardening by implementing and managing built-in Windows security features like Defender and BitLocker across three deep-dive modules. You will learn to secure systems from the desktop with Windows Local Security Controls to the network level, including vital techniques for Browser Security Hardening to protect against online threats.
Lab(s) in this Section:
Windows Security Controls (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows Security Controls is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to configure and manage built-in Windows security features to protect systems from threats and unauthorized access. You’ll explore how to apply security best practices across user accounts, system settings, and network configurations. Through the lab exercises you’ll gain hands-on experience with tools such as Windows Defender, firewall settings, User Account Control (UAC), and BitLocker, preparing you to secure Windows systems in real-world IT support environments. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure and optimize Windows Defender Antivirus including real-time scanning and system scans
- Create and manage Windows Firewall rules and profiles, and troubleshoot firewall activity
- Manage local user accounts, User Account Control settings, and password policies
- Implement file and disk encryption using EFS and BitLocker, and recover encrypted data
- Apply security templates and policies to harden system configurations
- Configure Windows Update settings, review security logs, and implement compliance checks
Windows Local Security Configuration (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows Local Security Configuration is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to manage and secure Windows systems by configuring local security policies, user permissions, and account controls. This foundational knowledge helps you protect devices from unauthorized access and maintain compliance in professional IT environments. Through the lab exercises you’ll gain hands-on experience with tools like Local Security Policy, Group Policy Editor, and User Account Control (UAC), preparing you to implement and troubleshoot security settings on Windows-based systems. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure and manage Windows Defender, Firewall, and encryption settings
- Create and manage user accounts with appropriate permissions and UAC
- Implement Windows Update, NTFS permissions, and system restore options
- Apply Group Policy settings and monitor security events
- Document security configurations and troubleshoot common issues
- Maintain compliance with security standards and apply security baselines
Windows Local Security Controls (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows Local Security Controls is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to implement and manage essential security controls within Windows environments to protect systems from unauthorized access and malicious activity. You’ll explore key tools and settings that help enforce user authentication, access restrictions, and system integrity. Through the lab exercises you’ll gain hands-on experience with features such as User Account Control (UAC), Windows Defender, firewall settings, and account management tools, preparing you to secure and support Windows-based systems in professional IT roles. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure Windows security features including Defender Antivirus, Firewall, and Update policies for comprehensive threat protection
- Manage user accounts, authentication methods, and implement the principle of least privilege for secure access control
- Configure NTFS and share permissions, Local Security Policies, and file attributes to enforce data access restrictions
- Implement BitLocker-To-Go and encryption strategies for protecting removable and stored data
- Use Group Policy for centralized management of security configurations and enforcement
- Establish secure login and authentication mechanisms including multi-factor authentication and access controls
System Hardening (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
System Hardening is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to strengthen computer systems against security threats by applying configuration changes, access controls, and software restrictions. You’ll explore how proactive hardening techniques reduce vulnerabilities and improve overall system resilience. Through the lab exercises you’ll gain hands-on experience with security policies, patch management, account permissions, and application controls, preparing you to implement system hardening strategies in real-world IT environments. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure password policies, account lockout, and screen lock settings
- Manage user permissions and privilege restrictions
- Harden system configurations by disabling services and managing firewalls
- Implement encryption and apply security patches
- Establish least privilege access and manage service accounts
- Enable automatic updates and screen saver policies with password protection
Browser Security Hardening (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Browser Security Hardening is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates seeking to strengthen their skills in securing web browsers. You’ll learn how to protect users from online threats such as malicious downloads, tracking, and social engineering through effective browser configuration and policy implementation. The included exercises cover software updates, extension management, pop-up blocking, private browsing, permission settings, DNS security, password management, tracking protection, and provides practical experience in maintaining secure and productive web usage in professional environments. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Update web browsers to apply the latest security patches
- Manage browser extensions and plugins to reduce security risks
- Configure pop-up blockers and DNS settings for threat protection
- Clear browsing data and enable private browsing for user privacy
- Implement tracking protection and manage website permission settings
- Configure browser-based password managers and multifactor authentication
Windows Security Controls (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows Security Controls is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to configure and manage built-in Windows security features to protect systems from threats and unauthorized access. You’ll explore how to apply security best practices across user accounts, system settings, and network configurations. Through the lab exercises you’ll gain hands-on experience with tools such as Windows Defender, firewall settings, User Account Control (UAC), and BitLocker, preparing you to secure Windows systems in real-world IT support environments. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure and optimize Windows Defender Antivirus including real-time scanning and system scans
- Create and manage Windows Firewall rules and profiles, and troubleshoot firewall activity
- Manage local user accounts, User Account Control settings, and password policies
- Implement file and disk encryption using EFS and BitLocker, and recover encrypted data
- Apply security templates and policies to harden system configurations
- Configure Windows Update settings, review security logs, and implement compliance checks
Windows Local Security Configuration (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows Local Security Configuration is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to manage and secure Windows systems by configuring local security policies, user permissions, and account controls. This foundational knowledge helps you protect devices from unauthorized access and maintain compliance in professional IT environments. Through the lab exercises you’ll gain hands-on experience with tools like Local Security Policy, Group Policy Editor, and User Account Control (UAC), preparing you to implement and troubleshoot security settings on Windows-based systems. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure and manage Windows Defender, Firewall, and encryption settings
- Create and manage user accounts with appropriate permissions and UAC
- Implement Windows Update, NTFS permissions, and system restore options
- Apply Group Policy settings and monitor security events
- Document security configurations and troubleshoot common issues
- Maintain compliance with security standards and apply security baselines
Windows Local Security Controls (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows Local Security Controls is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to implement and manage essential security controls within Windows environments to protect systems from unauthorized access and malicious activity. You’ll explore key tools and settings that help enforce user authentication, access restrictions, and system integrity. Through the lab exercises you’ll gain hands-on experience with features such as User Account Control (UAC), Windows Defender, firewall settings, and account management tools, preparing you to secure and support Windows-based systems in professional IT roles. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure Windows security features including Defender Antivirus, Firewall, and Update policies for comprehensive threat protection
- Manage user accounts, authentication methods, and implement the principle of least privilege for secure access control
- Configure NTFS and share permissions, Local Security Policies, and file attributes to enforce data access restrictions
- Implement BitLocker-To-Go and encryption strategies for protecting removable and stored data
- Use Group Policy for centralized management of security configurations and enforcement
- Establish secure login and authentication mechanisms including multi-factor authentication and access controls
System Hardening (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
System Hardening is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to strengthen computer systems against security threats by applying configuration changes, access controls, and software restrictions. You’ll explore how proactive hardening techniques reduce vulnerabilities and improve overall system resilience. Through the lab exercises you’ll gain hands-on experience with security policies, patch management, account permissions, and application controls, preparing you to implement system hardening strategies in real-world IT environments. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure password policies, account lockout, and screen lock settings
- Manage user permissions and privilege restrictions
- Harden system configurations by disabling services and managing firewalls
- Implement encryption and apply security patches
- Establish least privilege access and manage service accounts
- Enable automatic updates and screen saver policies with password protection
Browser Security Hardening (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Browser Security Hardening is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates seeking to strengthen their skills in securing web browsers. You’ll learn how to protect users from online threats such as malicious downloads, tracking, and social engineering through effective browser configuration and policy implementation. The included exercises cover software updates, extension management, pop-up blocking, private browsing, permission settings, DNS security, password management, tracking protection, and provides practical experience in maintaining secure and productive web usage in professional environments. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Update web browsers to apply the latest security patches
- Manage browser extensions and plugins to reduce security risks
- Configure pop-up blockers and DNS settings for threat protection
- Clear browsing data and enable private browsing for user privacy
- Implement tracking protection and manage website permission settings
- Configure browser-based password managers and multifactor authentication
System Configuration And Administration Practice Labs
Section Duration - 5 Lab(s), 5 hr
This foundational section dives into the practical administration skills necessary to maintain stable, secure, and compliant IT environments, directly aligning with the CompTIA A+ Core 2 exam. You will gain hands-on expertise in Windows Networking Configuration and setting up reliable SOHO Networking solutions. Crucially, you will master vital operational tasks, including implementing rigorous Change Management Process Implementation and following Documentation and Asset Management Best Practices, transforming you into a highly organized and proficient IT professional.
Lab(s) in this Section:
Windows Networking Configuration (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows Networking Configuration is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to configure and troubleshoot networking settings in Windows environments, including IP addressing, DNS, and wireless connectivity. This knowledge is essential for supporting networked devices in both home and business settings. Through the lab exercises you’ll gain hands-on experience with tools such as the Network and Sharing Center, Command Prompt utilities (like ipconfig and ping), and Windows Firewall settings, preparing you to manage and support Windows networking in real-world IT roles. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure and troubleshoot IP addressing, DNS settings, and proxy configurations
- Create and manage Windows Firewall rules and test network security
- Set up and secure file and printer sharing, including mapping network drives
- Establish and troubleshoot VPN connections and network discovery
- Use diagnostic tools to test and resolve connectivity issues
- Configure network location types and related settings
SOHO Networking (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
SOHO Networking is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to set up, configure, and troubleshoot networking solutions in Small Office/Home Office (SOHO) environments. You’ll explore essential networking concepts including IP addressing, wireless standards, and router configuration to support reliable connectivity. Through the lab exercises you’ll gain hands-on experience with SOHO network devices, Wi-Fi security settings, and basic troubleshooting tools, preparing you to support small-scale networks in real-world IT support roles. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure router access, firewall rules, and port forwarding
- Manage DHCP services, static IPs, and DMZ settings
- Enable router firewall protection and MAC filtering
- Configure content filtering, parental controls, and firmware updates
- Monitor network traffic and troubleshoot SOHO networking issues
- Configure wireless security and access controls
Documentation and Asset Management Best Practices (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Documentation and Asset Management Best Practices is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates looking to strengthen their skills in maintaining accurate IT records and inventories. You’ll learn how effective documentation and asset tracking support operational efficiency, compliance, and informed decision-making. The included exercises cover technical procedure documentation, asset database maintenance, change tracking, documentation workflows, and practical experience in managing IT resources and records to support stable and scalable IT operations. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Create technical documentation including diagrams, configurations, and procedures
- Implement asset management systems to track hardware and software lifecycles
- Develop knowledge base articles and troubleshooting guides for IT teams
- Design documentation templates that ensure consistency across technical teams
- Use documentation tools and version control systems for collaboration
- Establish asset tagging and tracking procedures for accurate inventory management
Change Management Process Implementation (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Change Management Process Implementation is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates who want to strengthen their understanding of structured change processes in IT environments. You’ll learn how to manage system changes in a way that minimizes risk, maintains stability, and supports business goals. The included exercises guide you through each phase of the change management lifecycle, including request submission, impact analysis, approval workflows, implementation planning, and post-change review and provide practical experience in balancing innovation with operational reliability. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Design formal change management processes aligned with ITIL best practices
- Classify changes by risk, urgency, and impact to determine approval paths
- Create change proposals with risk assessments and rollback plans
- Facilitate Change Advisory Board meetings and present technical changes
- Execute change implementation plans that minimize service disruption
- Perform post-implementation reviews to improve future change outcomes
Windows Graphical and Command-line Management Tools (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows System Configuration and Management is a hands-on lab designed to build your practical skills in managing and securing Windows environments using both graphical user interfaces and command-line tools. You’ll learn to configure system settings, troubleshoot performance and startup issues, manage hardware and software components, and apply security best practices. This lab is ideal for learners preparing for IT support roles or the CompTIA A+ certification exam. The lab exercises build skills with operating system configuration, troubleshooting, system management, and command-line tools. You’ll gain experience navigating Windows settings, managing user accounts, configuring security features, and optimizing system performance. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Monitor system performance using Task Manager and Resource Monitor
- Manage resources and tools with MMC snap-ins
- Troubleshoot using system info and CLI utilities
- Optimize disk performance and use maintenance tools
- Configure startup options and edit the Windows Registry
- Apply Group Policy and built-in tools for system administration
Windows Networking Configuration (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows Networking Configuration is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to configure and troubleshoot networking settings in Windows environments, including IP addressing, DNS, and wireless connectivity. This knowledge is essential for supporting networked devices in both home and business settings. Through the lab exercises you’ll gain hands-on experience with tools such as the Network and Sharing Center, Command Prompt utilities (like ipconfig and ping), and Windows Firewall settings, preparing you to manage and support Windows networking in real-world IT roles. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure and troubleshoot IP addressing, DNS settings, and proxy configurations
- Create and manage Windows Firewall rules and test network security
- Set up and secure file and printer sharing, including mapping network drives
- Establish and troubleshoot VPN connections and network discovery
- Use diagnostic tools to test and resolve connectivity issues
- Configure network location types and related settings
SOHO Networking (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
SOHO Networking is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to set up, configure, and troubleshoot networking solutions in Small Office/Home Office (SOHO) environments. You’ll explore essential networking concepts including IP addressing, wireless standards, and router configuration to support reliable connectivity. Through the lab exercises you’ll gain hands-on experience with SOHO network devices, Wi-Fi security settings, and basic troubleshooting tools, preparing you to support small-scale networks in real-world IT support roles. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure router access, firewall rules, and port forwarding
- Manage DHCP services, static IPs, and DMZ settings
- Enable router firewall protection and MAC filtering
- Configure content filtering, parental controls, and firmware updates
- Monitor network traffic and troubleshoot SOHO networking issues
- Configure wireless security and access controls
Documentation and Asset Management Best Practices (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Documentation and Asset Management Best Practices is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates looking to strengthen their skills in maintaining accurate IT records and inventories. You’ll learn how effective documentation and asset tracking support operational efficiency, compliance, and informed decision-making. The included exercises cover technical procedure documentation, asset database maintenance, change tracking, documentation workflows, and practical experience in managing IT resources and records to support stable and scalable IT operations. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Create technical documentation including diagrams, configurations, and procedures
- Implement asset management systems to track hardware and software lifecycles
- Develop knowledge base articles and troubleshooting guides for IT teams
- Design documentation templates that ensure consistency across technical teams
- Use documentation tools and version control systems for collaboration
- Establish asset tagging and tracking procedures for accurate inventory management
Change Management Process Implementation (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Change Management Process Implementation is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates who want to strengthen their understanding of structured change processes in IT environments. You’ll learn how to manage system changes in a way that minimizes risk, maintains stability, and supports business goals. The included exercises guide you through each phase of the change management lifecycle, including request submission, impact analysis, approval workflows, implementation planning, and post-change review and provide practical experience in balancing innovation with operational reliability. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Design formal change management processes aligned with ITIL best practices
- Classify changes by risk, urgency, and impact to determine approval paths
- Create change proposals with risk assessments and rollback plans
- Facilitate Change Advisory Board meetings and present technical changes
- Execute change implementation plans that minimize service disruption
- Perform post-implementation reviews to improve future change outcomes
Windows Graphical and Command-line Management Tools (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows System Configuration and Management is a hands-on lab designed to build your practical skills in managing and securing Windows environments using both graphical user interfaces and command-line tools. You’ll learn to configure system settings, troubleshoot performance and startup issues, manage hardware and software components, and apply security best practices. This lab is ideal for learners preparing for IT support roles or the CompTIA A+ certification exam. The lab exercises build skills with operating system configuration, troubleshooting, system management, and command-line tools. You’ll gain experience navigating Windows settings, managing user accounts, configuring security features, and optimizing system performance. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Monitor system performance using Task Manager and Resource Monitor
- Manage resources and tools with MMC snap-ins
- Troubleshoot using system info and CLI utilities
- Optimize disk performance and use maintenance tools
- Configure startup options and edit the Windows Registry
- Apply Group Policy and built-in tools for system administration
Operating System Fundamentals Practice Labs
Section Duration - 5 Lab(s), 5 hr
This essential section builds your foundational expertise in managing the core systems of any IT environment, directly preparing you for the CompTIA A+ exam. You'll gain crucial skills by comparing Windows editions and their features, mastering Operating System Installations and Upgrades across Windows and Linux, and understanding the differences between filesystems and OS lifecycles. Furthermore, you’ll become comfortable with macOS and Linux Desktop Features and Windows Settings and Personalization, enabling you to confidently support diverse user environments.
Lab(s) in this Section:
Windows Edition Features and Comparison (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
The Windows Edition Features and Comparison (CompTIA A+ Core 2 220-1202) Skills Lab is a hands-on course designed to help you identify and compare key features across different Windows editions. You’ll explore how various editions support business needs, security requirements, and system capabilities. Through the lab exercises you’ll gain practical experience evaluating Windows editions for compatibility, feature sets, and deployment use cases. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Distinguish between consumer and business Windows editions
- Compare feature sets including security, management, and networking capabilities
- Identify Windows licensing models and activation methods
- Identify appropriate editions for deployment scenarios
- Evaluate virtualization support and upgrade limitations
Operating System Installations and Upgrades (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Operating System Installations and Upgrades is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates seeking to build practical skills in deploying and maintaining modern operating systems. You’ll learn how to perform clean installations, upgrades, and system recovery procedures across Windows 11 and Ubuntu Linux environments. The included exercises cover partitioning, driver updates, user profile management, and troubleshooting installation issues. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. You'll gain practical experience in supporting end-users, maintaining system health, and ensuring secure, up-to-date computing environments. Estimated completion time is 1 hour.
Lab Objectives:
- Perform clean installations and upgrades of Windows and Linux operating systems
- Configure system settings including partitions, drivers, and user profiles
- Troubleshoot installation errors and post-installation issues effectively
- Manage storage devices and user accounts across multiple platforms
- Execute recovery procedures to restore system functionality
- Support end-users by maintaining secure and up-to-date operating systems
Operating System Types, Filesystems, and Lifecycle Compatibility (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Operating System Types, Filesystems, and Lifecycle Compatibility is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates. In the included exercises, you’ll explore key operating system concepts, including OS types, filesystem structures, and lifecycle management—critical knowledge for supporting modern IT environments. This self-paced lab includes guided readings and hands-on exercises to help you compare Windows, macOS, Linux, and Chrome OS. You’ll gain practical skills in identifying filesystem implementations and managing OS lifecycles. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Differentiate major operating systems based on architecture and use cases
- Compare filesystem features, limitations, and compatibility across platforms
- Identify appropriate operating systems for specific business or technical needs
- Plan OS upgrades and migrations based on support lifecycle considerations
- Implement suitable filesystems based on storage requirements and system roles
- Manage legacy systems while ensuring hardware and software compatibility
macOS and Linux Desktop Features and Utilities (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
macOS and Linux Desktop Features and Utilities is a theory lab designed for IT professionals and CompTIA A+ certification candidates seeking to build foundational knowledge of Unix-based desktop environments. You’ll learn how to navigate, configure, and support macOS and Linux systems in modern IT settings. The included exercises cover Finder navigation, System Preferences, Terminal usage, ecosystem integration for macOS, as well as Linux desktop environments, command-line tools, package management, basic system administration, and supporting diverse operating systems. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Navigate and configure macOS using Finder and System Preferences
- Execute essential Linux commands and manage software with package managers
- Troubleshoot common issues in macOS and Linux desktop environments
- Compare Unix-based systems with Windows in terms of functionality and structure
- Configure file permissions and security settings across multiple platforms
- Use terminal interfaces to support users in cross-platform environments
Windows Settings and Personalization (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows Settings and Personalization is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to customize and configure Windows environments to meet user preferences and organizational requirements. You’ll explore key settings that affect usability, accessibility, and system behavior across different Windows versions. Through the lab exercises you’ll gain hands-on experience with personalization tools such as display settings, user profiles, accessibility options, and system preferences, preparing you to support and optimize Windows systems in real-world IT support roles. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Navigate and customize Windows Settings including display, sound, and power options
- Configure and troubleshoot user accounts, installed applications, and file system settings
- Install and manage peripheral devices, drivers, and hardware configurations
- Implement user authentication, privacy settings, and data protection features
- Apply accessibility features, language settings, and productivity optimizations
- Manage network and sharing configurations for seamless connectivity
Windows Edition Features and Comparison (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
The Windows Edition Features and Comparison (CompTIA A+ Core 2 220-1202) Skills Lab is a hands-on course designed to help you identify and compare key features across different Windows editions. You’ll explore how various editions support business needs, security requirements, and system capabilities. Through the lab exercises you’ll gain practical experience evaluating Windows editions for compatibility, feature sets, and deployment use cases. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Distinguish between consumer and business Windows editions
- Compare feature sets including security, management, and networking capabilities
- Identify Windows licensing models and activation methods
- Identify appropriate editions for deployment scenarios
- Evaluate virtualization support and upgrade limitations
Operating System Installations and Upgrades (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Operating System Installations and Upgrades is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates seeking to build practical skills in deploying and maintaining modern operating systems. You’ll learn how to perform clean installations, upgrades, and system recovery procedures across Windows 11 and Ubuntu Linux environments. The included exercises cover partitioning, driver updates, user profile management, and troubleshooting installation issues. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. You'll gain practical experience in supporting end-users, maintaining system health, and ensuring secure, up-to-date computing environments. Estimated completion time is 1 hour.
Lab Objectives:
- Perform clean installations and upgrades of Windows and Linux operating systems
- Configure system settings including partitions, drivers, and user profiles
- Troubleshoot installation errors and post-installation issues effectively
- Manage storage devices and user accounts across multiple platforms
- Execute recovery procedures to restore system functionality
- Support end-users by maintaining secure and up-to-date operating systems
Operating System Types, Filesystems, and Lifecycle Compatibility (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Operating System Types, Filesystems, and Lifecycle Compatibility is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates. In the included exercises, you’ll explore key operating system concepts, including OS types, filesystem structures, and lifecycle management—critical knowledge for supporting modern IT environments. This self-paced lab includes guided readings and hands-on exercises to help you compare Windows, macOS, Linux, and Chrome OS. You’ll gain practical skills in identifying filesystem implementations and managing OS lifecycles. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Differentiate major operating systems based on architecture and use cases
- Compare filesystem features, limitations, and compatibility across platforms
- Identify appropriate operating systems for specific business or technical needs
- Plan OS upgrades and migrations based on support lifecycle considerations
- Implement suitable filesystems based on storage requirements and system roles
- Manage legacy systems while ensuring hardware and software compatibility
macOS and Linux Desktop Features and Utilities (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
macOS and Linux Desktop Features and Utilities is a theory lab designed for IT professionals and CompTIA A+ certification candidates seeking to build foundational knowledge of Unix-based desktop environments. You’ll learn how to navigate, configure, and support macOS and Linux systems in modern IT settings. The included exercises cover Finder navigation, System Preferences, Terminal usage, ecosystem integration for macOS, as well as Linux desktop environments, command-line tools, package management, basic system administration, and supporting diverse operating systems. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Navigate and configure macOS using Finder and System Preferences
- Execute essential Linux commands and manage software with package managers
- Troubleshoot common issues in macOS and Linux desktop environments
- Compare Unix-based systems with Windows in terms of functionality and structure
- Configure file permissions and security settings across multiple platforms
- Use terminal interfaces to support users in cross-platform environments
Windows Settings and Personalization (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows Settings and Personalization is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to customize and configure Windows environments to meet user preferences and organizational requirements. You’ll explore key settings that affect usability, accessibility, and system behavior across different Windows versions. Through the lab exercises you’ll gain hands-on experience with personalization tools such as display settings, user profiles, accessibility options, and system preferences, preparing you to support and optimize Windows systems in real-world IT support roles. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Navigate and customize Windows Settings including display, sound, and power options
- Configure and troubleshoot user accounts, installed applications, and file system settings
- Install and manage peripheral devices, drivers, and hardware configurations
- Implement user authentication, privacy settings, and data protection features
- Apply accessibility features, language settings, and productivity optimizations
- Manage network and sharing configurations for seamless connectivity
Threat Defense And Data Protection Practice Labs
Section Duration - 5 Lab(s), 5 hr
This essential security section equips you with the fundamental skills to defend against modern threats and secure crucial information, a mandatory requirement for any IT professional. You'll master protocols for Malware Defense and Removal in both enterprise and SOHO environments, develop robust Backup and Recovery Strategies for business continuity, and learn secure Data Destruction and Disposal Methods. The section concludes with the implementation of Mobile Device Security Configurations, ensuring you can protect data across all platforms.
Lab(s) in this Section:
Malware Defense (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Malware Defense is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates looking to strengthen their ability to detect, prevent, and remove malware threats. You’ll learn how to protect systems from malicious software and maintain a secure computing environment. The included exercises cover configuring antivirus software, performing system scans, quarantining threats, practical experience in defending against the evolving landscape of malware threats, and implementing preventive security measures. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Identify malware symptoms and analyze behaviors using diagnostic tools
- Quarantine infected files and execute proper malware removal procedures
- Configure and update antivirus software to maintain system protection
- Interpret scan results and respond to security alerts appropriately
- Block malicious websites and create system backups for recovery
- Implement preventive security measures to reduce malware risk
SOHO Malware Removal (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
SOHO Malware Removal is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to detect, remove, and prevent malware infections in Small Office/Home Office (SOHO) environments. You’ll explore common malware types and symptoms, along with step-by-step procedures for restoring system integrity and minimizing downtime. Through the lab exercises you’ll gain hands-on experience using antivirus tools, safe mode diagnostics, system restore utilities, and best practices for post-removal hardening, preparing you to respond effectively to malware incidents in SOHO environments. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Implement the seven-step malware removal process
- Configure password policies, multi-factor authentication, and privilege management
- Manage firewall settings and apply security patches
- Enable system restore and schedule automated scans
- Secure browser and email settings against future threats
- Educate users on security best practices and threat recognition
Data Destruction and Disposal Methods (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Data Destruction and Disposal Methods is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates seeking to build practical skills in secure data disposal. You’ll learn how to permanently remove sensitive data from storage devices while meeting privacy and compliance standards. The included exercises cover data overwriting, secure file deletion, physical device destruction, sanitization verification, regulatory compliance procedures, and provide practical experience in preventing data breaches through proper disposal of storage media and computing devices. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Perform data overwriting and secure file deletion on multiple platforms
- Execute physical destruction and verify sanitization of storage devices
- Follow industry-standard protocols for compliant data disposal
- Document data destruction procedures for audit and compliance purposes
- Use built-in and third-party tools for secure data removal
- Apply appropriate sanitization methods based on storage technology
Backup and Recovery Strategies (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
The Backup and Recovery Strategies hands-on lab is designed for IT professionals and CompTIA A+ certification candidates. The lab equips you with essential skills for implementing reliable backup and recovery solutions and practical experience in protecting data and ensuring business continuity--skills critical for IT professionals. In the lab exercises you’ll practice full system backups, incremental and differential strategies, file restoration, system state recovery, and backup integrity testing. You’ll also explore automated scheduling, rotation schemes, documentation practices, and offsite backup simulations. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Perform full system backups using appropriate backup methods
- Execute incremental and differential backups for data versioning
- Schedule and manage automated backup operations for consistency
- Restore individual files and full systems from backup archives
- Test backup integrity and verify successful restoration procedures
- Document backup and recovery processes for operational continuity
Mobile Device Security Configuration (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Mobile Device Security Configuration is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates looking to strengthen their ability to secure mobile devices. You’ll learn how to protect sensitive data and maintain compliance by implementing effective mobile security settings and policies. The included exercises cover authentication methods, encryption techniques, mobile device management (MDM) solutions, balancing user accessibility with strong mobile security, and policy enforcement strategies. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure biometric and multi-factor authentication on mobile devices
- Implement encryption for data at rest and in transit on mobile platforms
- Deploy and manage mobile device management solutions in enterprise settings
- Configure app permissions and security settings to reduce attack surfaces
- Establish remote wipe and location tracking for lost or stolen devices
- Implement secure network configurations including VPN and Wi-Fi settings
Malware Defense (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Malware Defense is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates looking to strengthen their ability to detect, prevent, and remove malware threats. You’ll learn how to protect systems from malicious software and maintain a secure computing environment. The included exercises cover configuring antivirus software, performing system scans, quarantining threats, practical experience in defending against the evolving landscape of malware threats, and implementing preventive security measures. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Identify malware symptoms and analyze behaviors using diagnostic tools
- Quarantine infected files and execute proper malware removal procedures
- Configure and update antivirus software to maintain system protection
- Interpret scan results and respond to security alerts appropriately
- Block malicious websites and create system backups for recovery
- Implement preventive security measures to reduce malware risk
SOHO Malware Removal (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
SOHO Malware Removal is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to detect, remove, and prevent malware infections in Small Office/Home Office (SOHO) environments. You’ll explore common malware types and symptoms, along with step-by-step procedures for restoring system integrity and minimizing downtime. Through the lab exercises you’ll gain hands-on experience using antivirus tools, safe mode diagnostics, system restore utilities, and best practices for post-removal hardening, preparing you to respond effectively to malware incidents in SOHO environments. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Implement the seven-step malware removal process
- Configure password policies, multi-factor authentication, and privilege management
- Manage firewall settings and apply security patches
- Enable system restore and schedule automated scans
- Secure browser and email settings against future threats
- Educate users on security best practices and threat recognition
Data Destruction and Disposal Methods (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Data Destruction and Disposal Methods is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates seeking to build practical skills in secure data disposal. You’ll learn how to permanently remove sensitive data from storage devices while meeting privacy and compliance standards. The included exercises cover data overwriting, secure file deletion, physical device destruction, sanitization verification, regulatory compliance procedures, and provide practical experience in preventing data breaches through proper disposal of storage media and computing devices. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Perform data overwriting and secure file deletion on multiple platforms
- Execute physical destruction and verify sanitization of storage devices
- Follow industry-standard protocols for compliant data disposal
- Document data destruction procedures for audit and compliance purposes
- Use built-in and third-party tools for secure data removal
- Apply appropriate sanitization methods based on storage technology
Backup and Recovery Strategies (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
The Backup and Recovery Strategies hands-on lab is designed for IT professionals and CompTIA A+ certification candidates. The lab equips you with essential skills for implementing reliable backup and recovery solutions and practical experience in protecting data and ensuring business continuity--skills critical for IT professionals. In the lab exercises you’ll practice full system backups, incremental and differential strategies, file restoration, system state recovery, and backup integrity testing. You’ll also explore automated scheduling, rotation schemes, documentation practices, and offsite backup simulations. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Perform full system backups using appropriate backup methods
- Execute incremental and differential backups for data versioning
- Schedule and manage automated backup operations for consistency
- Restore individual files and full systems from backup archives
- Test backup integrity and verify successful restoration procedures
- Document backup and recovery processes for operational continuity
Mobile Device Security Configuration (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Mobile Device Security Configuration is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates looking to strengthen their ability to secure mobile devices. You’ll learn how to protect sensitive data and maintain compliance by implementing effective mobile security settings and policies. The included exercises cover authentication methods, encryption techniques, mobile device management (MDM) solutions, balancing user accessibility with strong mobile security, and policy enforcement strategies. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Configure biometric and multi-factor authentication on mobile devices
- Implement encryption for data at rest and in transit on mobile platforms
- Deploy and manage mobile device management solutions in enterprise settings
- Configure app permissions and security settings to reduce attack surfaces
- Establish remote wipe and location tracking for lost or stolen devices
- Implement secure network configurations including VPN and Wi-Fi settings
Troubleshooting, Automation, And Response Practice Labs
Section Duration - 6 Lab(s), 6 hr
This section is the ultimate guide to becoming a proactive and efficient IT professional by mastering Troubleshooting, Automation, and Response. You'll gain systematic diagnostic skills for common issues across Windows and Mobile OS environments, ranging from performance degradation to security breaches. Furthermore, you will future-proof your career by learning essential Scripting and AI concepts to automate tasks and reinforce organizational defenses against human-targeted Social Engineering Attacks.
Lab(s) in this Section:
Windows OS Troubleshooting (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows OS Troubleshooting is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to identify, diagnose, and resolve common issues in Windows operating systems. You’ll explore troubleshooting tools and techniques that help restore functionality and maintain system performance in both personal and professional IT environments. Through the lab exercises you’ll gain hands-on experience using tools like Task Manager, Event Viewer, System Configuration, and Safe Mode, preparing you to handle real-world support scenarios with confidence. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Analyze Blue Screen of Death errors and identify root causes
- Diagnose performance issues and implement optimization solutions
- Troubleshoot boot problems, application crashes, and compatibility issues
- Resolve memory-related warnings and manage Windows services for stability
- Implement system recovery procedures and improve overall system performance
- Use Windows diagnostic tools, interpret logs, and apply systematic troubleshooting methodologies
Personal Computer Security Troubleshooting (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Personal Computer Security Troubleshooting is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab, you’ll learn how to identify and resolve common security issues affecting personal computers. You’ll explore how malware, unauthorized access, and misconfigured settings can compromise system integrity, as well as how to effectively troubleshoot and restore secure operation. Through the lab exercises you’ll gain practical experience using tools such as antivirus software, Windows Defender, Safe Mode, and system restore utilities,which will prepare you to respond to real-world security incidents in IT support roles. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Troubleshoot network connectivity and operating system issues caused by malware
- Investigate and resolve suspicious alerts, pop-ups, and false antivirus warnings
- Diagnose and fix browser performance, redirection, and hijacking issues
- Identify and recover altered, missing, or corrupted system files
- Apply post-removal hardening techniques to restore normal system operation
Mobile Security Issue Troubleshooting (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Mobile Security Issue Troubleshooting is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates looking to strengthen their ability to identify and resolve mobile security threats. You’ll learn how to detect active threats, assess vulnerabilities, and implement effective remediation strategies without compromising device functionality. The included exercises cover recognizing breach indicators, using mobile security assessment tools, diagnosing malware and phishing attacks, and applying corrective actions. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. The included exercises provide practical experience in maintaining secure mobile environments. Estimated completion time is 1 hour.
Lab Objectives:
- Identify indicators of mobile device compromise such as unusual behavior and anomalies
- Use mobile security tools to detect malware and assess vulnerabilities
- Analyze app behavior to identify permission abuse and malicious activity
- Implement remediation procedures while preserving user data when possible
- Troubleshoot authentication, encryption, and mobile-specific attack vectors
- Document security incidents and educate users to prevent future threats
Mobile OS and Application Troubleshooting (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Mobile OS and Application Troubleshooting is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates looking to build practical skills in diagnosing and resolving mobile software issues. You’ll learn how to troubleshoot common problems across iOS and Android platforms using systematic methods and diagnostic tools. The included exercises cover app crashes, connectivity issues, OS update failures, performance problems, and conflicts between system services and third-party applications. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. The exercises provide practical experience in supporting mobile devices in diverse environments. Estimated completion time is 1 hour.
Lab Objectives:
- Diagnose mobile OS issues including boot failures and performance degradation
- Troubleshoot application crashes, freezes, and compatibility problems
- Use diagnostic tools to identify root causes of mobile software issues
- Perform safe mode troubleshooting and system recovery on mobile devices
- Analyze system logs and crash reports to identify faulty apps or services
- Resolve connectivity and sync issues between mobile devices and cloud services
Social Engineering Attacks (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Social Engineering Attacks is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to recognize and respond to social engineering tactics used to manipulate individuals and gain unauthorized access to systems and data. You’ll explore common attack methods and how to apply preventative measures in real-world IT environments. Through the lab exercises you’ll gain practical experience identifying and mitigating social engineering techniques such as phishing, pretexting, baiting, and tailgating. You’ll also learn how to educate users and implement safeguards to reduce the risk of human-targeted security breaches. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Identify common social engineering tactics and attack vectors
- Implement password policies and account control measures
- Configure browser and firewall settings for security
- Recognize physical security threats and unauthorized access
- Apply software updates and patches to maintain system integrity
Scripting and AI (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Scripting and AI is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how basic scripting and automation tools are used to streamline IT tasks and improve system efficiency. You’ll also explore how artificial intelligence is beginning to influence IT support and operations through intelligent automation and decision-making. Through the lab exercises you’ll gain hands-on experience with scripting languages like PowerShell and Bash, and explore how AI-driven tools are integrated into modern IT workflows to enhance productivity and support capabilities. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Identify and execute common script types for automation
- Automate system tasks and gather information using scripts
- Utilize AI tools like Microsoft Copilot for script enhancement and troubleshooting
- Implement secure and efficient system management through scripting and AI assistance
Windows OS Troubleshooting (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Windows OS Troubleshooting is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to identify, diagnose, and resolve common issues in Windows operating systems. You’ll explore troubleshooting tools and techniques that help restore functionality and maintain system performance in both personal and professional IT environments. Through the lab exercises you’ll gain hands-on experience using tools like Task Manager, Event Viewer, System Configuration, and Safe Mode, preparing you to handle real-world support scenarios with confidence. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Analyze Blue Screen of Death errors and identify root causes
- Diagnose performance issues and implement optimization solutions
- Troubleshoot boot problems, application crashes, and compatibility issues
- Resolve memory-related warnings and manage Windows services for stability
- Implement system recovery procedures and improve overall system performance
- Use Windows diagnostic tools, interpret logs, and apply systematic troubleshooting methodologies
Personal Computer Security Troubleshooting (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Personal Computer Security Troubleshooting is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab, you’ll learn how to identify and resolve common security issues affecting personal computers. You’ll explore how malware, unauthorized access, and misconfigured settings can compromise system integrity, as well as how to effectively troubleshoot and restore secure operation. Through the lab exercises you’ll gain practical experience using tools such as antivirus software, Windows Defender, Safe Mode, and system restore utilities,which will prepare you to respond to real-world security incidents in IT support roles. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Troubleshoot network connectivity and operating system issues caused by malware
- Investigate and resolve suspicious alerts, pop-ups, and false antivirus warnings
- Diagnose and fix browser performance, redirection, and hijacking issues
- Identify and recover altered, missing, or corrupted system files
- Apply post-removal hardening techniques to restore normal system operation
Mobile Security Issue Troubleshooting (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Mobile Security Issue Troubleshooting is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates looking to strengthen their ability to identify and resolve mobile security threats. You’ll learn how to detect active threats, assess vulnerabilities, and implement effective remediation strategies without compromising device functionality. The included exercises cover recognizing breach indicators, using mobile security assessment tools, diagnosing malware and phishing attacks, and applying corrective actions. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. The included exercises provide practical experience in maintaining secure mobile environments. Estimated completion time is 1 hour.
Lab Objectives:
- Identify indicators of mobile device compromise such as unusual behavior and anomalies
- Use mobile security tools to detect malware and assess vulnerabilities
- Analyze app behavior to identify permission abuse and malicious activity
- Implement remediation procedures while preserving user data when possible
- Troubleshoot authentication, encryption, and mobile-specific attack vectors
- Document security incidents and educate users to prevent future threats
Mobile OS and Application Troubleshooting (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Mobile OS and Application Troubleshooting is a hands-on lab designed for IT professionals and CompTIA A+ certification candidates looking to build practical skills in diagnosing and resolving mobile software issues. You’ll learn how to troubleshoot common problems across iOS and Android platforms using systematic methods and diagnostic tools. The included exercises cover app crashes, connectivity issues, OS update failures, performance problems, and conflicts between system services and third-party applications. The lab aligns with CompTIA A+ 220-1202 exam objectives and is part of the ACI Learning Skills Labs series for A+. The exercises provide practical experience in supporting mobile devices in diverse environments. Estimated completion time is 1 hour.
Lab Objectives:
- Diagnose mobile OS issues including boot failures and performance degradation
- Troubleshoot application crashes, freezes, and compatibility problems
- Use diagnostic tools to identify root causes of mobile software issues
- Perform safe mode troubleshooting and system recovery on mobile devices
- Analyze system logs and crash reports to identify faulty apps or services
- Resolve connectivity and sync issues between mobile devices and cloud services
Social Engineering Attacks (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Social Engineering Attacks is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how to recognize and respond to social engineering tactics used to manipulate individuals and gain unauthorized access to systems and data. You’ll explore common attack methods and how to apply preventative measures in real-world IT environments. Through the lab exercises you’ll gain practical experience identifying and mitigating social engineering techniques such as phishing, pretexting, baiting, and tailgating. You’ll also learn how to educate users and implement safeguards to reduce the risk of human-targeted security breaches. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Identify common social engineering tactics and attack vectors
- Implement password policies and account control measures
- Configure browser and firewall settings for security
- Recognize physical security threats and unauthorized access
- Apply software updates and patches to maintain system integrity
Scripting and AI (CompTIA A+ Core 2 220-1202)
Lab Duration - 1 hr
Scripting and AI is a hands-on lab for IT professionals and CompTIA A+ certification candidates. In this lab you’ll learn how basic scripting and automation tools are used to streamline IT tasks and improve system efficiency. You’ll also explore how artificial intelligence is beginning to influence IT support and operations through intelligent automation and decision-making. Through the lab exercises you’ll gain hands-on experience with scripting languages like PowerShell and Bash, and explore how AI-driven tools are integrated into modern IT workflows to enhance productivity and support capabilities. The lab aligns with CompTIA A+ 220-1102 exam objectives and is part of the ACI Learning Skills Labs series for A+. Estimated completion time is 1 hour.
Lab Objectives:
- Identify and execute common script types for automation
- Automate system tasks and gather information using scripts
- Utilize AI tools like Microsoft Copilot for script enhancement and troubleshooting
- Implement secure and efficient system management through scripting and AI assistance
Essential Career Skills Pack
Productivity and Time Management
Course Duration - 30 min
It seems that there is never enough time in the day. But, since we all get the same 24 hours, why is it that some people achieve so much more with their time than others? This course will explain how to plan and prioritize tasks, so that we can make the most of the limited time we have. By using the time-management techniques in this course, you can improve your ability to function more effectively – even when time is tight and pressures are high. So, by the end of the course you will have the knowledge, skills and confidence to be an effective manager of your time.
Course Objectives:
Course Objectives:
- Set your priorities to better manage your time
- Improve your productivity by sharpening your focus and multitasking effectively
Detailed Course Outline:
Detailed Course Outline:
- Productiity & Time Management
- Prioritization
- Getting Things Done
- Procrastination
- Multitasking & Focus
- Summary
Basic Digital Skills
Course Duration - 13 min
With the rise of digital transformation and technology, having a basic digital literacy is essential for all types of jobs, regardless of the industry. To stay competitive and be successful in the workplace, enhancing your digital skills should be a top priority.
Course Objectives:
Course Objectives:
- Recall the essential digital skills framework
- Elaborate on the toolkit of essential digital skills
- Identify how to develop or improve your digital skills
Detailed Course Outline:
Detailed Course Outline:
- The Essential Digital Skills Framework
- The Toolkit of Essential Digital Skills
- Developing Digital Skills
- Summary
4 Ways to Boost Creativity
Course Duration - 30 min
The digital economy is opening up ways for everyone to be creative. It doesn’t just mean being artistic – it’s more about ideas, solutions, alternatives, incremental improvements. Peter Quarry and Eve Ash discuss ways that mental capacity can be developed, perspectives changed, group power leveraged and making things actually happen.
Course Objectives:
Course Objectives:
- Define creativity
- Think outside the box
- Develop the right mental attitude
- Leverage the power of groups
- Ensure managers make it happen
Detailed Course Outline:
Detailed Course Outline:
- What is Creativity at Work?
- Learn to Think Outside the box
- Develop the Right Mental Capacity
- Laverage the Power of Groups
- Ensure Managers Make It Happen
- Summary
The 11 Essential Career Soft Skills
Course Duration - 1 hr 10 min
Soft Skills are the traits, characteristics, habits, and skills needed to survive and thrive in the modern work world. Soft skills aren't usually taught in school, but you will learn them all here in this course. Are you someone that other people in your organization and industry like to work with, collaborate with and partner with? Are you seen as a valuable asset to any new project that comes along?
This soft skills training course will teach you how to develop the skills that can make the difference between a lackluster career that tops out at middle management versus one that lands you in the executive suite. Or to wherever you define career success. So many soft skills seem like common sense at first glance, but they are not commonly applied by most workers. This soft skills training course will give you an edge over your competitors. It will also make your job, your career and your life more rewarding and enjoyable.
Course Objectives:
Course Objectives:
- Understand how to be a great communicator
- Become a stronger listene
- Appear professional to co-workers and bosses of all ages
- Avoid common career blunders that often end careers
- Manage expectations for bosses and colleagues
- Position yourself for promotions
- Make technology your asset, even if you are afraid of technology
- Avoid the Not My Job Syndrome
- Develop EQ to Match Your IQ
- Develop leadership qualities
Detailed Course Outline:
Detailed Course Outline:
- Introduction
- The Soft Tech Savvy Way to Always Be Essential
- Not My Job, And I Am Happy to Do It
- You Can Become a Master Communicator
- Feedback Video for The 11 Essential Career Soft Skills
- Become a Leader Without the Title or Formal Authority
- Your EQ Will Beat a Higher IQ
- Building Your Winning Team
- Make Every One of Your Seconds Count
- Unleash Your Inner Anthony Robbins
- Avoid Being Uncool
- Clothes Can Still Make or Break Your Career
- Conclusion The 11 Essential Career Soft Skills
- Extra: Developing Your Career Secret Sauce
Related CompTIA A+ Information:
How Much Do CompTIA A+ Training Courses Cost?
Public instructor-led CompTIA A+ course prices start at $2,240 per student. Group training discounts are available.
Self-Paced CompTIA A+ eLearning courses cost $700 at the starting point per student. Group purchase discounts are available.
What CompTIA A+ Skills Should I Learn?
A: If you are wondering what CompTIA A+ skills are important to learn, we've written a CompTIA A+ Skills and Learning Guide that maps out CompTIA A+ skills that are key to master and which of our courses teaches each skill.
Read Our CompTIA A+ Skills and Learning Guide
Take a CompTIA A+ Class With Certstaffix Training
With an A Plus certificate within your grasp, Certstaffix Training prepares you to obtain your A+ certification online. We pride ourselves on being one of the best CompTIA A online course providers in the market. Whether you prefer learning from the comfort of your home or seeking certification courses near me, we have the perfect solution for you. Offering a comprehensive CompTIA A course online, our curriculum is designed to ensure efficiency and convenience.
If you have a corporate group and desire a traditional learning environment, you might prefer to take advantage of our CompTIA A+ classes near me. They merge the advantages of face-to-face teaching at your office with the quality content of our CompTIA A+ course online. We also offer a dedicated CompTIA A+ online course that meets your unique learning pace and style; it's our commitment to help each learner succeed.
For those who are looking to thoroughly prepare for their exams, our CompTIA A+ prep course is designed to prepare you to take the actual exam. This course ensures that you are fully equipped with all the necessary knowledge to pass your certification exam. We offer CompTIA certification classes to corporate groups on site, and our CompTIA classes online for those who prefer the flexibility of digital learning. Join us and steer your career path towards success.
Gain CompTIA A+ Certification and Skills
Ready to power up your IT career? Start with our A+ cert course! At CompTIA, we are fully committed to offering unparalleled CompTIA A+ classes online that speak directly to the demands of the industry. Our CompTIA A+ prep course is designed to equip you with the knowledge and skills you need to excel in today's IT environment.
You may wonder, "how to get an A+ cert?" or "how long does it take to get an A+ certification?" Our A+ certification online course can help you answer these questions! CompTIA courses online are designed to fit around your busy schedule and can be accessed anytime, anywhere. This allows you to get CompTIA A+ certification online without the need for a physical classroom setting.
Looking for A+ near me or CompTIA training near me? Look no further! Our CompTIA online courses offer access to quality training right at your fingertips, irrespective of your location. And with our series of CompTIA A+ certification online, you can start and finish at your own pace.
So, let's answer that golden question, "where to get CompTIA A+ certification?" Right here, of course! And, “how long does it take to get an A+ certification?” The duration can vary depending on the individual, but our course design prepare you to take the corresponding exam. Our live classes feature a free 6-month retake if needed and our self-paced A+ eLearning is accessible for 6 months from purchase.
Trust Certstaffix Training to help you prepare for A+ certification and embark on your journey to a more rewarding career today!
What's the Best Way to Study for the CompTIA A+ Exam?
A: The best way to study for the CompTIA A+ exam is to combine comprehensive training materials and hands-on learning with a concise cheat sheet for quick review. Combining these resources allows students to efficiently cover all exam objectives with help from a knowledgeable instructor, practice real-world scenarios, and make sure they're retained the most important information for the test.
What's the Difference Between CompTIA A+, Network+, and Security+ Certifications?
A: These three certifications represent different stages of an IT career path. CompTIA A+ focuses on core technical support skills like hardware, software, and troubleshooting, while the Network+ and Security+ certifications demonstrate more advanced and specialized skills. Many IT professionals earn them in sequence to strengthen their knowledge and advance into more specialized roles.
More Information on the Difference Between CompTIA A+, Security+, and Network+
How Do You Get CompTIA A+ Certification?
A: To earn CompTIA A+ certification, you must pass two exams that cover hardware, software, networking, security, and troubleshooting. Preparation often involves a mix of study materials, hands-on practice, and professional training. Many individuals and organizations choose structured courses, such as those offered by Certstaffix Training, to build knowledge and gain practical experience. This approach helps learners feel confident on exam day while ensuring that they can apply their skills effectively in the workplace.
What Does CompTIA A+ Cover?
A: CompTIA A+ is a certification that covers the knowledge required for entry-level IT roles. It includes core topics such as hardware, operating systems, troubleshooting, networking, security, mobile devices, and cloud technologies. Earning a CompTIA A+ certification shows that an individual has the technical skills and problem-solving ability needed to support IT infrastructures in business environments.
How Do I Get CompTIA A+ Certified, and What Jobs Can I Apply for After Certification?
A: Aspiring IT professionals and current industry players alike find immense value in acquiring the CompTIA A+ certification. Not only does it open the door to a myriad of positions such as computer technicians, support services, systems, security, and even human resources, but it also serves as a stepping stone to further certifications and roles with greater responsibilities and higher salaries. Achieving this credential requires dedicated prep time to understand the underlying CompTIA A+ concepts and subsequently clear the two necessary exams.
In order to streamline your journey to certification, consider enrolling in CompTIA A+ classes online. Our A+ certification online course has been meticulously designed to equip you with the knowledge required to pass both exams and confidently step into your desired IT role. We also offer a comprehensive CompTIA A+ prep course, providing you with the tools and resources to familiarize yourself with all essential concepts and master the course material. Securing the CompTIA A+ certification online has never been easier.
More Information on How CompTIA A+ Online Training Courses Can Help You Get Ahead
How Long Does it Take to Get an A+ Certification?
A: The time that it’ll take to earn a CompTIA A+ certification is highly dependent on the individual seeking it. Knowledge of and experience with all of the concepts tested in the required Core 1 and Core 2 exams can mean that you can earn the credential fairly quickly, taking only a few days or weeks to study. Novices, however, can require months of study and preparation. Enrolling in prep or refresher courses that cover the tested concepts can significantly reduce your study time, regardless of whether you’re an IT veteran or new to the industry.
More Information on How Long it Takes to Get an A+ Certification
Is a CompTIA A+ Certification Worth Pursuing?
A: In the information technology (IT) industry, obtaining a CompTIA A+ certification is one of the fastest, easiest, and cheapest ways to establish a career. This credential proves that job applicants are knowledgeable about several hardware, networking, and mobile device topics and are capable of performing entry-level jobs. Earning this credential can help employees secure jobs that pay as much as $75,000 a year. Since the certification lasts three years, taking and passing the CompTIA A+ exam can be a worthwhile investment for those individuals who seek to work their way up the IT ladder.
What Are the Benefits of a CompTIA A+ Certification?
A: For IT novices, there's no better way to start a career than by earning a CompTIA A+ certification. CompTIA A+ certification-holders demonstrate that they have the skills necessary for an IT career, including those related to hardware, software, networking, operating systems, security, troubleshooting, operational procedures, mobile devices and visualization, and cloud computing. With this credential, job applicants can qualify for several jobs, ranging from help desk technician to junior systems administrator. CompTIA A+ certifications can also serve as the foundation to earn additional certifications, which can lead to more specialized and highly paid professions.
More Information on the Benefits of CompTIA A+ Certification
How Are CompTIA Certifications Valuable?
A: CompTIA certifications are some of the most valuable certifications in the information technology (IT) industry because they are well-known and widely respected and can immediately convey technological proficiency to employers. Earning an entry-level CompTIA certification, such as CompTIA A+, can set employees on track to learning other skills and obtaining specialized credentials in areas like infrastructure, cybersecurity, and data analytics. A basic CompTIA A+ certification can open doors to several different professional positions. CompTIA certification-holders also typically enjoy pay increases after they obtain their credentials.
What Are the Benefits of CompTIA A+ Certification?
A: For individuals new to the information technology (IT) industry, the advantages of earning a CompTIA A+ certification are numerous. This credential proves that they're competent in several IT subjects, including hardware, software, networking, troubleshooting, security, operating systems, operational procedures, mobile devices, virtualization, and cloud computing. A CompTIA A+ certification helps job-seekers obtain several entry-level IT positions, from help desk technicians to junior systems administrators. This respected and popular certification can instantly make applicants' résumés stand out. Since the CompTIA A+ certification exam includes two parts, students should sign up for paid training to prepare for it.
More Information on the Benefits of CompTIA A+ Certification
Where Should I Start With Earning CompTIA A+ Certification?
A: For individuals new to the IT industry, earning CompTIA A+ certification can require a time commitment that includes training, study, and hands-on experience. Beginners should learn what concepts are tested on CompTIA A+ exams and sign up for courses that cover these areas. While free resources and formal degrees can prepare you for a CompTIA A+ exam, private training courses are often specifically designed to help students pass the exam on the first attempt. Practical experience is also recommended before seeking this credential.
More Information on How to Start Earning CompTIA A+ Certification
How Can I Study for the CompTIA A+ Certification Exams?
A: To successfully prepare for the CompTIA A+ certification exams, you must first devise an appropriate study plan. While the credential is considered entry-level, the number of topics covered in the exams, the length of these tests, and the required practical experience can make preparation challenging. Students should understand the domains and exam objectives that are to be tested and create a study plan based on their knowledge, experience, and preferred learning style. Dedicated students are encouraged to sign up for comprehensive private training.
More Information on How to Study for the CompTIA A+ Certification Exams
How long is CompTIA A+ training?
A: CompTIA A+ training varies in length depending on the provider but is typically between 40 and 80 hours for instructor-led courses. Some providers offer the certification exam bundled with their training, which can add more expense to the total. However, there is no set time requirement for CompTIA A+ certification, so individuals can complete the training at their own pace, or they may just sit the exam if they feel they have the pre-requisite knowledge already.
Certstaffix Training offers both instructor-led and eLearning A+ courses to prepare for the certification exam.
Is CompTIA A+ good for beginners?
A: CompTIA A+ is a great entry-level certification for IT professionals. It covers a wide range of topics, from hardware to software, and can help beginners get started in the IT field. The certification is also vendor-neutral, so it can be beneficial for those who want to work with multiple platforms.
The CompTIA A+ certification exam covers a wide range of topics, from installation and configuration to troubleshooting and repair. It is designed for computer technicians and can help beginners get a career in Information Technology started.
A+ Certification Training Near Me
Are you searching for a CompTIA A+ training course near me? Look no further because our company offers comprehensive and high-quality training for the latest version of the CompTIA A+ certification. Our training is designed to equip individuals with the knowledge and skills necessary to pass the CompTIA A+ certification exam.
A+ Certification Classes Near Me
Our classes are conveniently located near me when you have a corporate group, making it easy for you to attend and learn at your convenience. We come to your office to train a group of students. We understand that everyone's schedules are different, which is why we offer flexible training options including both in-person and virtual classes. With our CompTIA A+ certification course near me, you can choose the learning format that best suits your needs.
Our experienced instructors are certified experts in the field of information technology with years of experience in teaching and preparing students for the CompTIA A+ certification. Our classes are small, allowing for personalized attention and interactive learning. You will have the opportunity to ask questions, participate in discussions and receive hands-on training.
CompTIA A+ Certification Classes Near Me
We also offer additional resources such as study guides, practice exams, and online support to help you prepare for the CompTIA A+ certification exam. Our goal is not only to help you pass the exam, but also to equip you with practical skills that will be valuable in your future career.
In Conclusion
Don't miss out on the opportunity to join our CompTIA A+ classes near me and become a certified professional in information technology. Enroll now and take the first step towards advancing your career. Choose our training course for the CompTIA A+ certification near me and invest in your future success. Our team is dedicated to helping you achieve your goals and we look forward to welcoming you to our training program. Get started today! So, if you're looking for a reputable company that offers top-quality CompTIA A+ courses near me, search no further and join us now.
What are options to learn CompTIA A+?
The CompTIA A+ Training is a highly recognized and sought-after certification program for individuals looking to build a career in the IT industry. This training provides comprehensive knowledge and practical skills required to excel in the field of information technology.
CompTIA A+ Classroom Training
CompTIA A+ classroom training is an instructor-led program that offers hands-on learning experience in a traditional classroom setting. This type of training allows students to interact with the instructor and other students, fostering a collaborative learning environment.
CompTIA A+ In Person Training
Similar to classroom training, in-person training provides an opportunity for face-to-face interaction between the instructor and students. The difference is that the location is not limited to a traditional classroom, giving more flexibility in terms of venue and schedule.
CompTIA A+ Instructor Led Training
CompTIA A+ instructor led training combines the benefits of classroom and in-person training. It offers a structured learning approach with an experienced instructor leading the course, while also providing the convenience of choosing a suitable location and schedule for the training.
A+ Training Online
For those who prefer to learn at their own pace or have limited availability, online A+ certification courses are available. An A+ course online offer flexibility and convenience, allowing students to access the material anytime and anywhere with an internet connection.
Online A+ Certification Courses
Online CompTIA A+ training is also known as a plus certification course online. This type of training provides all the necessary materials and resources needed to prepare for the certification exam, making it an efficient and convenient way to obtain the A+ certification.
Conclusion
The CompTIA A+ Training offers various modes of learning, catering to the different needs and preferences of individuals. Whether it is through classroom training, in-person training, or online courses, this program equips students with the necessary skills and knowledge to succeed in their IT careers. So why wait? Enroll in the A+ training program today and take the first step towards a successful career in information technology.
How fast can I get A+ certification?
A: Getting A+ Certification can be a fast process if you enroll in the right training program. It is an entry-level IT certification designed for Information Technology career starters. People who already have some IT experience may already have the knowledge to just sit for the exam.
For those that do not have prior IT experience, Certstaffix Training provides online and group onsite CompTIA classes that can help you prepare for the certification exam quickly and effectively. Our knowledgeable instructors will provide you with the skills and knowledge you need to succeed on the exam, and our flexible scheduling options make it easy to fit training into your busy schedule. Contact us today to learn more about how we can help you get A+ certified.
Where Can I Learn More About CompTIA A+?
CompTIA A+ Blogs
- CompTIA Association of IT Professionals (AITP) Blog
- Union Test Prep - Blog for the CompTIA A+ exam
- Spiceworks - CompTIA Blogs for IT Pros
CompTIA A+ User Groups
CompTIA A+ Online Forums
Explore CompTIA A+ Training Near Me:
CompTIA A+ Certification Near Me
Certstaffix Training provides CompTIA A+ classes near me or online, depending on the number of students involved. We offer CompTIA live online training for individual learners, as well as learning CompTIA A+ near me at your office for corporate groups. Our CompTIA A+ trainers are highly experienced professionals with the expertise necessary to help you gain a thorough understanding of CompTIA A+ concepts and tools. With our CompTIA live online training for individuals or onsite CompTIA classes near me for corporate groups, it's easy to develop your CompTIA A+ skills. Start learning today and see how a Certstaffix Training A Plus class and CompTIA training classes can help you reach your goals.
CompTIA A+ Certification is now at your fingertips with Certstaffix Training! Whether you're seeking "A+ certification near me", or looking for the flexibility of an A+ certification online course, we've got you covered. With our diverse training options, you can attend "CompTIA A+ classes near me", or engage in A+ online classes - the choice is yours. We pride ourselves on offering CompTIA A+ certification classes tailored to your exam prep needs. Choose from CompTIA A+ classes, hosted either online or in your proximity for corporate groups, for the most convenient training experience. Our seasoned professionals are dedicated to providing exhaustive CompTIA A+ in person training or CompTIA training online. Learn from experienced instructors and prepare to acquire your A Plus IT certification. It's time to invest in your future with our "CompTIA A+ classes near me". Start your journey with Certstaffix Training today and see how we can help you achieve your targets.
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A+ Training Las VegasNY
A+ Training AlbanyA+ Training Buffalo
A+ Training New York City
A+ Training Poughkeepsie
A+ Training Rochester
A+ Training Syracuse
OH
A+ Training AkronA+ Training Cincinnati
A+ Training Cleveland
A+ Training Columbus
A+ Training Dayton
A+ Training Toledo
OK
A+ Training Oklahoma CityA+ Training Tulsa
OR
A+ Training PortlandPA
A+ Training AllentownA+ Training Harrisburg
A+ Training Philadelphia
A+ Training Pittsburgh
A+ Training Scranton
RI
A+ Training ProvidenceSC
A+ Training CharlestonA+ Training Columbia
A+ Training Greenville
TN
A+ Training ChattanoogaA+ Training Knoxville
A+ Training Memphis
A+ Training Nashville
TX
A+ Training AustinA+ Training Dallas
A+ Training El Paso
A+ Training Houston
A+ Training McAllen
A+ Training San Antonio
UT
A+ Training Salt Lake CityVA
A+ Training RichmondA+ Training Virginia Beach
WI
A+ Training MadisonA+ Training Milwaukee
WA
A+ Training SeattleA+ Training Spokane