Administrator Prep (Lightning) Course

Course Details:

Length: 5 days

Price: $2,910/person (USD)

Group Price: Request Quote

Training Reviews

Course Features:

Live Instructor Teaching

Certificate of Completion

Digital Badge

Courseware: Print

Free 6 Month Online Retake

Hands-On Learning?: Yes

Software Lab Included: N/A
Cloud Based (requires trial or license)

Delivery Methods:

Live Online

Individuals and Groups
@ Your Location

Onsite for Teams

Group Teams
@ Your Organization

This is an instructor-led course. It is taught by an instructor live online or at organizations for groups.
For team training, we can teach onsite at your office or private live online.


Course Overview

This class teaches students the foundation of Salesforce in Lightning Experience and to help students prepare for the Salesforce Certified Administrator exam. This class is an alternative to the Administration Essentials for New Admins in Lightning Experience (ADX201) offered by Salesforce. This training course is recommended to system administrators, consultants, business analysts and other technologists needing to learn the basics of Salesforce Administration while also preparing to become Salesforce Administrator Certified. A student in this class will learn how to administer and configure Salesforce in Lightning.

The class presents a broad range of topics covering just about everything on which a student will be tested. These topics include but are not limited to: basic administration, configuration, customization and data management. There is in depth coverage of system security topics such as: Users, Licenses, Profiles, Field Level Security, Permission Sets, Record Security, Organization Wide Defaults, Role Hierarchy & Roles, Sharing Rules, Account Teams, Sales Teams, and Queues. The object model related to sales force automation, marketing automation and service is thoroughly covered as well with sections on: Accounts, Contacts, Opportunities, Products & Price Books, Quotes, Leads, Campaigns, Cases, Solutions, Knowledge, Ideas and Answers. The automation of processes within Salesforce including the use of Workflow Rules, Approval Processes, and the Process Builder will be discussed and used in scenario driven exercises. Analytics, including Lightning Reports, Lightning Dashboards, and list views will be covered in detail as well.

Register Early: Registration Deadline is 2 Weeks Prior to Class Start.

Course Notes

This class will cover the Lightning version of Salesforce. This class is an alternative to the Administration Essentials for New Admins in Lightning Experience (ADX201) offered by Salesforce. It prepares students to sit for the Salesforce Administrator exam. Exam fees and scheduling are separate and responsibility of students.


People with a strong technical background, such as system administrators, developers or consultants, who have experience with another CRM or ERP system and are looking to quickly develop equivalent skills on Salesforce.

Related Certifications

Salesforce Certified Administrator Certification

Certification Notes: Certification exams are administered by third party testing companies. Our courses prepare you for the certification exam, which is an additional fee paid to the testing provider. You must contact the corresponding testing provider to take a certification exam.

Course Topics

Course FAQs

What Are the Available Class Formats?

This course is taught by a live instructor and is available in two class formats:

  1. Live Online for Individuals
  2. Onsite/Online for Private Groups

What Is Salesforce Administration?

Salesforce Administration is the practice of managing, maintaining, and customizing a Salesforce instance. This includes creating user accounts, assigning roles and profiles to users, configuring fields and objects, developing reports and dashboards, automating processes with workflows and triggers, integrating external sources of data into Salesforce, as well as monitoring system performance. Salesforce Administrators are responsible for ensuring that their instances of Salesforce remain up-to-date with the latest releases, patches, and updates. They must stay abreast of security concerns and compliance regulations to keep user data safe and secure.

Salesforce Administrators are often tasked with collaborating with internal teams to help build custom applications and services to meet their business needs. As such, Salesforce Administrators must possess a thorough understanding of the Salesforce platform, its capabilities, and how it can be leveraged to fulfill the business objectives of an organization.

What Is Salesforce Administration: Configuration and Setup?

Salesforce Administration is a crucial role for organizations that use Salesforce. It involves the configuration, setup, and maintenance of Salesforce user accounts and system settings to ensure maximum performance and usability. This includes setting up custom objects, fields, page layouts, profiles, permissions sets, approval processes, security rules, workflow automation rules, data validation rules, and more. Salesforce Administrators must also keep up-to-date on new technologies, best practices, and changes to the platform so they can provide users with the best experience possible. Salesforce Administration requires an understanding of business processes, user needs, system architecture, technical requirements, and data considerations to create solutions that meet both customer and organizational requirements. The administration of Salesforce is a key role in any organization and is often seen as the bridge between the user and technical community. By ensuring that users have access to the right data, tools, and processes they need, Salesforce Administrators can make sure their business runs efficiently and effectively.

What Is Salesforce Administration: Object Manager and Lightning App Builder?

Salesforce Administration is a powerful tool that helps organizations build and manage customer relationships, automate processes, and improve customer service. It provides an intuitive way to create and maintain custom objects, fields, reports, dashboards, process automation features, security settings, etc. Object Manager and Lightning App Builder are two popular components of Salesforce Administration that help administrators to manage customer data, customize the user interface, and create applications.

Object Manager enables administrators to view and manage all objects in an organization including custom objects. It helps to define relationships between related objects and makes it easy to add new fields or edit existing ones. Object Manager also allows for the customization of object forms and records, as well as control of object access and security settings.

Lightning App Builder enables administrators to build custom applications for their organization. It provides a drag-and-drop interface to create an application with UI elements including charts, tables, buttons, fields, etc., as well as customize the design and layout. This helps organizations optimize the user experience and automate processes. Administrators can also test and launch applications via the Lightning App Builder.

Salesforce Administration gives organizations flexibility and control over their customer data, with powerful capabilities to customize their user interfaces, automate processes, and improve customer service. By leveraging Object Manager and Lightning App Builder, administrators can create custom objects and fields, manage object access and security settings, and build applications to optimize the user experience.

What Is Salesforce Administration: Sales and Marketing Applications?

Salesforce Administration of sales and marketing applications is an integrated suite of cloud-based software applications designed to help businesses effectively manage their customer relationships, track sales, and measure performance. It is capable of managing customer data and automating marketing activities such as sending emails, creating campaigns, tracking leads, and more.

Administration includes Salesforce CRM, Platform, Marketing Cloud, and Service Cloud. Salesforce CRM enables businesses to manage customer data and allows for better collaboration between sales and marketing teams. The platform provides a development environment for creating custom applications, integrating with external systems, and building custom user interfaces. It also helps to improve operational efficiency.

Marketing Cloud allows businesses to create and deliver targeted campaigns, reach new customers and measure the success of their marketing efforts. The Service cloud allows companies to better manage customer service requests, analyze customer data, and track metrics associated with customer relations. By leveraging these tools, businesses can more effectively manage their sales and marketing operations.

Salesforce Administration is an invaluable tool for businesses looking to gain insights and increase productivity while managing customer relationships. By taking advantage of its powerful features, companies can gain a better understanding of their customer’s needs and take their sales and marketing efforts to the next level.

What Is Salesforce Administration: Service and Support Applications?

Salesforce Service and Support Applications are cloud-based applications designed to help organizations manage their customer service and support operations. The applications are built on the Salesforce platform and provide a suite of services and support tools to boost customer satisfaction, streamline customer interactions, and improve the overall customer experience.

Salesforce Service and Support Applications provide a range of customer service tools such as self-service portals, knowledge bases, case management, and tracking capabilities. These applications also allow organizations to automate customer relationship tasks such as sales automation, contact management, account, and lead tracking, analytics, reporting, and more.

By utilizing Salesforce Service and Support Applications, businesses can improve their customer service operations and better respond to customer needs. This can help organizations create better customer experiences and build stronger relationships with their customers. The applications also help businesses reduce operating costs, increase revenue and improve overall customer satisfaction.

What Is Salesforce Administration: Productivity and Collaboration?

Salesforce Productivity and Collaboration administration involves activities related to the configuration, deployment, management, and maintenance of Salesforce organizations. Common tasks include creating users and setting up permissions, managing profiles, customizing roles and hierarchies, developing processes for improving team collaboration through data exchange, monitoring system performance, and optimizing user experience. Administrators can manage reports and dashboards, build custom apps with code, develop automation rules and create security policies. Salesforce administrators are responsible for keeping the organization secure while at the same time ensuring it is tailored to meet the specific needs of each team or user.

By utilizing a well-structured system of processes and products, Administrators can ensure teams can access the data, resources, and tools they need to work productively. The role of a Salesforce Administrator is critical in maximizing productivity and collaboration within an organization.

What Is Salesforce Administration: Data and Analytics Management?

Salesforce Data and Analytics Management tasks are essential for keeping customer data up-to-date and organized. Companies rely on Salesforce to ensure they have accurate, real-time insights into their customers’ needs, behavior, and preferences.

The most common Salesforce Data and Analytics Management tasks include: creating custom objects; setting up and managing custom fields; creating reports and dashboards; importing and mapping data to Salesforce objects; syncing data between Salesforce and other systems; automating tasks with workflows, validation rules, or process builders. Additionally, companies can use advanced analytics tools such as Einstein Analytics and Tableau for more in-depth insights into their customer data.

By leveraging Salesforce Data and Analytics Management tasks, companies can gain valuable insights into their customers’ needs, behaviors, and preferences to provide them with the best experiences. This ultimately leads to stronger customer relationships and improved business outcomes.

What Is Salesforce Administration: Workflow and Process Automation?

Salesforce workflow and process automation administration tasks involve setting up rules, creating triggers, building process flows, and managing system notifications. These tasks ensure that your business processes are automated effectively to maximize efficiency.

When setting up rules, administrators establish criteria that determine when a workflow is triggered. Triggers allow the automation of defined activities, such as sending emails, creating tasks, updating fields, and more. Process flows are visual diagrams that show the order of actions in a workflow. System notifications notify users when certain activities occur, such as when a record is updated or when a task is assigned.

Salesforce workflow and process automation tasks help streamline business processes and optimize efficiency. Administrators should have a thorough understanding of the platform to set up the rules, triggers, and process flows correctly. They should also be knowledgeable about system notifications to ensure that all users are alerted when certain activities occur. With these tasks, administrators can help businesses maximize productivity and get the most out of Salesforce.

Related Salesforce Information:

How Much Does Sales Force Training Cost?

Public instructor-led Salesforce course prices start at $510 per student. Group training discounts are available.

Self-Paced Salesforce eLearning courses cost $550 at the starting point per student. Group purchase discounts are available.

What Salesforce Skills Should I Learn?

A: If you are wondering what Salesforce skills are important to learn, we've written a Salesforce Skills and Learning Guide that maps out Salesforce skills that are key to master and which of our courses teaches each skill.

Read Our Salesforce Skills and Learning Guide

Take Training for Salesforce With Certstaffix Training

At Certstaffix Training, we offer a comprehensive training for Salesforce with both end user and Administration courses. We offer a Salesforce certification course for Administration designed to prepare you sit the Salesforce exam and equips you with the necessary Salesforce skills. Our Salesforce certification courses and end user courses provide three distinct ways to learn, ensuring that everyone can access our quality Salesforce certification training.

1) Live Online Classes: This Salesforce training program is tailored to suit the needs of both beginners and professionals seeking to fine-tune their skills and wish to interact with a live instructor and other students.

2) Self-Paced Online eLearning: We understand that some prefer to learn at their own pace, and that's why we offer self-paced online Salesforce trainings in our program offerings.

3) Onsite in-person courses for corporate groups: We offer in-person training for Salesforce to corporate groups, providing onsite courses designed to enhance proficiency and operational skills in Salesforce with a face-to-face instructor.

Begin your journey today with our Salesforce training for beginners or advance your knowledge with our extensive Salesforce courses.

What Is Salesforce Training, and How Are Certifications Obtained?

A: Salesforce, a customer relationship management (CRM) platform, provides a cloud-based solution to employees and business owners who want to manage all aspects of their customer connections. This powerhouse platform allows individuals to use the cloud to handle many different business tasks, including sales, marketing, commerce, and productivity, but its complexity and feature-rich design lead many employees to seek formal online and instructor-led training, which we offer at Certstaffix Training. Taking courses can prepare you for certification exams, which can be scheduled through the Salesforce website.

More Information on Salesforce Training and Certifications

What Are the Basics of Salesforce Administrator Training?

A: Becoming a Salesforce administrator can be a career upgrade and financial boon for some employees. This career choice, however, can come with a significant investment of time and money for those who are paying for training out of pocket. Some individuals can spend a year and thousands of dollars taking preparation courses. Studying for a Salesforce administrator certification can be simplified by taking training courses specifically designed to cover the job’s fundamentals. Signing up for classes taught by a live instructor can increase your chances of understanding the software and the specific duties associated with becoming an administrator.

More Information on Becoming a Salesforce Administrator

How Difficult Is it to Become a Salesforce Administrator, and Is it Worth It?

A: The difficulty of becoming a Salesforce administrator can depend on many factors, including your existing knowledge and experience and whether you want to earn a basic or advanced administrator certification. While preparation for administrator certification can require intense study and hands-on experience, most employees find the prospect of a significant pay increase after earning the credential worth it. Most beginners can expect months of study, practice, and preparation for the exam, including taking Salesforce admin classes. This effort can significantly reduce the difficulty of passing these exams; many students fail in their first attempt, so good preparation is crucial.

More Information on Becoming a Salesforce Administrator

How Can I Get a Salesforce Developer Certification, and How Much Does it Cost?

A: Employees who want to become a certified Salesforce developer have a number of options. While preparation for this profession can vary between individuals in terms of education, experience, and skills, obtaining an official Salesforce developer certification can position any employee on the path to stepping into this respected role. Taking training courses that teach basic and advanced aspects of a Salesforce developer role can adequately prepare individuals for the certification exam. The cost for the certification exam is $200, which is relativity low compared to similar certifications.

More Information on How to Get a Salesforce Developer Certification

How Can I Best Learn Salesforce?

A: Since Salesforce can be challenging to master, it's important to choose the appropriate training method based on your preferences, needs, learning style, and budget. Traditional classes can appeal to student groups, while online courses are perfect for individuals who want a self-paced option. Supplemental resources, like tutorials, guides, and videos, can introduce students to Salesforce but rarely give individuals the expertise required to perform specialized roles like Administrator. While Salesforce may offer its own training, signing up for instructor-led classes can ensure that students learn everything that they need to know with the support of a knowledgeable teacher.

More Information on How to Learn Salesforce

How Long Does Salesforce Training Take?

A: The amount of time that's required to learn Salesforce can depend on a number of factors, including your prior knowledge of Salesforce concepts, the particular role that you want to pursue, and the educational option that you choose. Traditional courses can last weeks or months, with more study time required for advanced credentials. But our accelerated courses take far less time. Generally, those who pursue Administrator training can expect to learn the role's fundamentals in a few weeks, unless they take an accelerated course, which can be completed in just a few days.

More Information on How Long it Takes to Learn Salesforce

Which Class Is Best for Those New to Salesforce?

A: When determining which Salesforce course is best to take, novices will need to consider their professional goals, interests, and skill set. Generally speaking, those new to Salesforce should target entry-level courses and certifications. Exceptions can be made for specialized roles that don't have prerequisites. Most beginners choose to pursue a Salesforce Administrator class and certification because of the general skills that they can gain, but higher-level certifications, like Service Cloud Consultant, may also be pursued by those who want to start facing clients. Beginners can also take classes that teach new versions of Salesforce, like Lightning.

More Information on Which Class Is Best for Those New to Salesforce

Should I Get a Salesforce Certification?

A: Since Salesforce is a leading customer relationship management (CRM) program that corporate entities and small companies use to maintain important connections, earning a Salesforce certification can be worth your time and financial investment. In addition to demonstrating your proficiency with the platform and its latest iterations, certification can increase your pay and allow you professional mobility. To get the most out of a credential, choose the right certification to pursue and keep it valid with re-certifications as needed. Relatively low-cost courses are available at Certstaffix Training, which can be completed in a few days.

More Information on Whether Salesforce Certification Is Worthwhile

How Much Does it Cost to Get a Salesforce Certification?

A: If you want to earn a Salesforce certification, factors like the type of Salesforce role that you want to pursue, your current skill level, and the training that you choose can influence how much you'll spend. Different certification exams have different costs, and so do the courses to prepare you for them. Choosing the right training option can help you maximize the value of this investment and reduce the odds that you'll need to pay for the exam more than once.

More Information on How Much it Costs to Get a Salesforce Certification

How long will it take me to learn Salesforce?

A: Salesforce is a powerful CRM tool, and learning how to use it can take some time. Depending on your level of experience and how much time you can dedicate to learning, it could take anywhere from a few weeks to a couple of months to become proficient in Salesforce. A formal Salesforce course by Certstaffix Training is 1 to 5 days in length and can get you Salesforce skills quickly.

Once you have learned the basics, you will be able to salesforce more efficiently and effectively, saving you time in the long run. With Salesforce, you can customize your sales process, automate tasks, and keep track of your sales pipeline, making it an essential tool for sales professionals. If you are looking to improve your sales skills and efficiency, learning Salesforce is a great place to start.

Is Salesforce easy to learn?

A: Salesforce is a powerful CRM platform, but it can be challenging to learn if you're not familiar with CRM software. The good news is that there are plenty of resources available to help you get up to speed quickly. There are Salesforce training courses available online and in person that make it easy to learn Salesforce, as well as tons of helpful articles and videos for self-learners. With a little bit of effort, you can be up and running with Salesforce in no time.

Does Salesforce require coding?

A: Salesforce does not require coding, but it helps to have some coding knowledge. There are many Salesforce training options available to help users get up to speed. Having some coding skills can make working with Salesforce easier and more efficient. However, it is not required to use Salesforce.

What are Salesforce courses?

A: Salesforce courses are designed to help sales and customer service professionals learn how to use the Salesforce customer relationship management (CRM) system. Courses cover topics such as creating and managing sales opportunities, tracking customer interactions, and generating reports. Salesforce Administrators can also take courses tailored for those performing administrative tasks like instance setup & configuration. Salesforce courses can be taken online or in person (for groups) with Certstaffix Training.

What are options to learn Salesforce?

Are you looking to improve your Salesforce skills? You have come to the right place! Certstaffix Training offers a variety of Salesforce training options that can help take your knowledge and expertise to the next level. Our training programs are designed for Sales reps, administrators, and anyone interested in mastering the world's #1 customer relationship management platform.

Salesforce Training for Sales Reps

We have Salesforce training courses specifically tailored to meet the needs of Sales reps. We understand that as a salesperson, time is of the essence and you need quick and effective training solutions. Our courses cover all aspects of Salesforce – from lead management to customer retention – in an interactive and hands-on manner. With our training, you will learn how to leverage the power of Salesforce to increase your productivity and drive more sales.

Sales Force Training Near Me

We understand that convenience is important when it comes to training. That's why we offer in-person training courses at locations near you for corporate groups at your office. Our aim is to make sure our clients have access to top-notch Salesforce training without having to travel long distances. With onsite training when you have a corporate group, you can easily attend our courses and get trained by experienced professionals.

Salesforce Certification Classes

Earning a Salesforce certification is a great way to showcase your expertise and stand out in the job market. Our Salesforce Admin certification class prepares you for the official Salesforce exam and provides you with all the necessary knowledge and skills to pass them with flying colors. Our trainers have years of experience in the field, ensuring a high-quality learning experience.

Salesforce Admin Course Near Me

If you're looking to become a Salesforce administrator, we offer a course that cover all the essential skills and knowledge needed for this role. Our admin course will give you an in-depth understanding of how Salesforce works, as well as the technical abilities to configure and maintain the platform.

Sales Force Class Online

Our Sales force class online offerings cover all aspects of Salesforce – from the basics to advanced topics. Whether you're new to Salesforce or looking to expand your knowledge, our course is designed for individuals of all levels. Our experienced trainers will guide you through the platform, ensuring that you have a thorough understanding of Salesforce and its features.

Salesforce Training Seminars

We offer seminars and workshops on specific Salesforce topics. These seminars are perfect for those who want to enhance their skills in a particular area or stay up-to-date with the latest Salesforce updates. Our seminars are led by industry experts and provide valuable insights, tips, and best practices. Contact us today to set up a Salesforce training seminar at your organization.


With our various training options, we are confident that you will find the perfect fit for your learning needs. Don't miss out on the opportunity to improve your Salesforce skills and boost your career. Enroll in one of our courses today and take your first step towards becoming a Salesforce expert. So, whether you are looking for Salesforce training, Salesforce Training near me, Salesforce Certification Classes, or even a Sales Force Class - we have got you covered! Our seminars and workshops are designed to help you become the best version of yourself in the world of Salesforce. Don't wait any longer -register for one of our Salesforce classes today!

What are the top Salesforce skills?

A: There are a number of skills that are important for Salesforce professionals. One of the most important is the ability to configure and customize Salesforce applications. This includes being able to create custom objects, fields, workflows, and validation rules. Another key skill is understanding how to use Apex code to extend the functionality of Salesforce applications. Additionally, it is important to be able to integrate Salesforce with other systems using APIs. And finally, being able to effectively use Salesforce reports and dashboards is also critical. By possessing these skills, Salesforce professionals can be sure to be in high demand.

What are the top Salesforce skills?

1. The ability to configure and customize Salesforce applications. This includes being able to create custom objects, fields, workflows, and validation rules.

2. Understanding how to use Apex code to extend the functionality of Salesforce applications.

3. Being able to integrate Salesforce with other systems using APIs.

4. Being able to effectively use Salesforce reports and dashboards.

By possessing these skills, Salesforce professionals can be sure to be in high demand.

Where Can I Learn More About Salesforce?

Salesforce Blogs

Salesforce User Groups

Salesforce Online Forums

Explore Salesforce Training Classes Near Me:

Certstaffix Training provides Salesforce classes near me or online, depending on the number of students involved. We offer online courses for individual learners, as well as in person classes at your office for corporate groups. Our trainers are highly experienced professionals with the expertise necessary to help you gain a thorough understanding of Salesforce concepts and tools. With our courses available online for individuals or in person for corporate groups, it's easy to develop your Salesforce skills. Start learning today and see how Certstaffix Training can help you reach your goals.


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