360-Degree Feedback eLearning Bundle Course

Understanding 360-Degree Feedback - 12 min

Feedback is an important part of professional and personal development, but providing constructive feedback as a manager can be challenging. One way to overcome this challenge is implementing a 360-degree feedback review. In this course, you will learn the purpose and uses of the 360-degree feedback and be introduced to the basic process. You will also go into more detail about a specific use of this feedback, in how it can raise self-awareness and identify blind spots. Finally, you will be able to list some benefits of this process for individual employees, managers, and the organization as a whole. After completing this course, you will be able to explain the importance of a 360-degree feedback process in providing constructive feedback for professional and personal development.

• Describe the purpose, uses, and process of the 360-degree feedback
• Explain how the 360-degree feedback can raise self-awareness and identify blind spots
• List the benefits for an individual, a manager, and an organization

Designing a 360-Degree Feedback Questionnaire - 13 min

How you plan and design a 360-degree feedback questionnaire will determine the quality of feedback you receive. In this course, you will learn about five important considerations when designing your questionnaire. You will also learn tips on how to write specific questions, specifically rating scales for competency statements and open-ended questions. After completing this course, you will be equipped with skills to help you design or improve your feedback questionnaire.

• Explain five considerations when designing a 360-degree feedback questionnaire
• Select appropriate ratings scales for balanced competency statements
• Write appropriate open-ended questions to receive meaningful feedback

Launching a 360-Degree Feedback Survey - 13 min

The launch of a 360-degree feedback survey takes more than just attaching it in a group email and hoping for the best. In this course, you will learn how to identify who should be invited to contribute feedback and how to create an invitation that encourages participation. Then, you will learn tips for addressing common objections you may encounter when requesting participation. By the end of the course, you'll be able to identify various types of feedback and know which types types you should encourage respondents to give.

• Discuss who should be invited to respond to a 360-degree questionnaire
• Describe strategies to encourage respondents to participate
• Explore tips for addressing common objections to participating
• Identify which types of feedback respondents should be encouraged to provide

Understanding 360-Degree Feedback Reports - 12 min

The 360-degree feedback report contains data that can be useful in understanding the review subject's development areas. However, it's important for both you and your review subject to understand the data and how it connects with these development areas. In this course, you will explore the parts of a 360-degree feedback report and explain how to present written feedback and data clearly. You will also explore various ways you can analyze the data in a report to gain greater insight into your review subject’s performance.

• Explore the parts of a 360-degree feedback report
• Explain how to present written feedback and data clearly
• Describe various ways to analyze the data in a report to gain greater insight into your review subject’s performance

Running a 360-Degree Feedback Review - 14 min

If you're involved in conducting a feedback interview with a review subject, it's essential you understand the skills required during this part of the process. In this course, you will learn the role and skills of a feedback coach during a feedback interview. You will also learn key areas to analyze in a feedback report and tips on how to respond to strong, emotional reactions during the feedback interview. By the end of this course, you'll be prepared to facilitate or support a 360-degree feedback review with your team.

• Explain the role and skills of a feedback coach during a feedback interview
• Examine key areas to analyze in a feedback report
• Select appropriate responses to emotional reactions to feedback

360-Degree Feedback and Personal Development Plans - 12 min

The personal development plan is what makes 360-degree feedback meaningful, by guiding the review subject’s professional and personal improvement and growth. In this course, you will learn how to prioritize feedback to create effective, "DREAM IT" development objectives. You will also understand your role as a manager when a coach has designed the personal development plan. Finally, you'll learn how the 80/20 rule applies to the allocation of resources during the entire 360-degree feedback process.

• Prioritize feedback to create effective, "DREAM IT" development objectives
• Discuss a manager’s role when a coach has designed the personal development plan
• Explain how the 80/20 rule applies to the allocation of resources during the entire 360-degree feedback process