Microsoft Outlook - Combo (Levels 1 & 2) Course

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Course Details:

Length: 2 days

Price: $550/person (USD)

Savings: $40/person (USD)

Group Price: Request Quote

Training Reviews

Course Features:

Live Instructor Teaching

Certificate of Completion

Digital Badge: Yes

Free 6 Month Online Retake

Hands-On Learning: Yes

Courseware: Print

Software Lab Included: Yes

Delivery Methods:

 Live Online

Individuals & Groups
@ Your Location


  Onsite for Teams

Groups & Teams
@ Your Organization

This is an instructor-led course. It is taught live online by an instructor for individuals or at organizations for groups.
For a private team training, we can teach onsite at your office or private live online.

 

Course Overview

The Complete Microsoft Outlook Mastery Pathway: From Beginner to Power User

Enroll in both of our instructor-led Microsoft Outlook classes and save $40. This course package includes:

In the fast-paced modern workplace, effective email management, communication, and organization are the cornerstones of professional productivity. This comprehensive course bundle is your definitive guide to mastering Microsoft Outlook, taking you from a basic user to an expert who can work smarter, not harder. You'll learn to take control of your inbox, streamline your workflow, and collaborate with ease.

You will start with the fundamentals, gaining a solid understanding of the Outlook interface and mastering essential skills like sending, receiving, and managing messages. The course will then teach you how to efficiently organize your inbox, manage your calendar and contacts, and handle tasks and notes. From there, you will move to more advanced topics, learning to customize your environment with personalized options and advanced search filters. A key focus is on automating message management by creating rules and Quick Steps, freeing up valuable time.

You will also gain a deeper understanding of collaboration, learning to share your calendar, delegate tasks, and work with data files and archiving to preserve important information. By the end of this training, you will be able to leverage the full power of Outlook, transforming your daily workflow and significantly boosting your professional productivity.

Ready to take your skills to the next level? Enroll now to unlock the full potential of Microsoft Outlook!

 


Course Notes

Register Early: Registration Deadline is 2 Weeks Prior to Class Start.

Live Online Course Combo Refund Policy: Please note that once payment is received, the instructor-led bundles become non-refundable due to the savings you'll enjoy. However, we understand that life happens, and you can easily reschedule any included classes if needed. Just reach out to our friendly support team, and we'll be happy to help!
Important Course Information
Course Taught with Courseware: Desktop Version of Outlook 365/2019 for Windows () Courseware.
Course Taught with Software: Desktop Version of Outlook 365/2019 for Windows () Sotware.
Versions that Can Attend: Desktop Version of Outlook 365, 2024, 2021, 2019, 2016 for Windows () & Macintosh - iOS ().
Prerequisites
Knowledge Prerequisites:

For success in this course, you need basic end-user skills on any current Windows version, including starting/switching between programs, finding/saving files, closing programs, and using a browser. You can obtain this level of skills and knowledge by taking the Windows for End Users Course.

Objectives
Outlook - Level 1
  • Navigate the Outlook interface and use it to send, receive, and manage email messages.
  • Format message content, and work with attachments and illustrations.
  • Manage contacts, and effectively use the calendar to schedule appointments and meetings.
  • Create and manage tasks and notes for enhanced organization.
  • Customize the Outlook interface to suit their working style and increase efficiency.
Outlook - Level 2
  • Customize Outlook settings and manage multiple email accounts.
  • Organize, search, and filter messages efficiently to manage your mailbox size.
  • Automate message management using rules and Quick Steps.
  • Manage advanced calendar and contact settings.
  • Share Outlook items and delegate access for enhanced collaboration.
  • Preserve and back up data using archiving and Outlook data files.
Target Audience
  • New users of Microsoft Outlook who need to master its core features.
  • Office professionals, administrative staff, or students who want to improve their email and time management skills.
  • Experienced Outlook users who want to automate their daily tasks and improve efficiency.
  • Professionals who need to manage large volumes of email and appointments.
  • Anyone who needs to share information and collaborate with others more effectively within their organization.
  • Anyone seeking to boost their professional productivity and communication skills.
Exams & Certifications
Exams
  • This course prepares students for the Exam MO-400: Microsoft Outlook Associate (Outlook and Outlook on the web) Excam.

Certifications
Certification Notes: Certification exams are administered by third party testing companies. Our course teaches topics that can be useful with certification exam(s), which is an additional fee paid to the testing provider. You must contact the corresponding testing provider to take a certification exam. Certstaffix Training is an independent provider. This course is not affiliated with or endorsed by the named certification owner and does not include certification exam questions or answers.

Delivery Methods

For Individuals

Learn From an Instructor Live Online

Certstaffix Training public classes are taught by live instructors to you in the comfort of your home or work. Attend our live online, instructor-led classes from the convenience of your location and avoid travel.

How It Works

  • A live instructor teaching you online via Zoom
  • Hands-on learning with the software or skill you are being taught
  • Any needed software for the class is provided in an online lab
  • Interact with all students in the class
  • Classes are kept small to have time for student questions
  • Easy, Real-Time Q&A

Have more than 10 students needing this course? Contact Us for bulk pricing.

For Groups/Teams

2 Ways to Hold a Private Group Class

Certstaffix Training offers two ways to hold a private training for your team:

   1. Group Onsite at Your Organization

An instructor comes to your organization to teach face-to-face. Travel is included in our onsite training prices. Use the quote form on this page to request a custom quote.

   2. Private Live Online

An instructor holds an online class just for your team. We provide the online conferencing and online lab environments (if applicable).

    Both Ways

No matter where you hold a private class, Certstaffix Training provides any required software in a web browser (during class) and ships any courseware (if applicable) directly to you before class starts.

  • A live instructor teaches your team an off-the-shelf or customized class
  • You choose the class schedule (subject to instructor availability)
  • You choose an off-the-shelf course or select topics
  • An online software lab environment is provided during class (if applicable, may require the creation of a free trial account)
  • Courseware is shipped before class (if applicable)

For further information and group rate inquiries, please Contact Us.

 

Course Topics

Outlook Level 1

Day 1

This course provides a foundational guide to mastering Microsoft Outlook, focusing on its core features for professional productivity. You'll learn to efficiently manage emails, organize your calendar and contacts, and customize the application to streamline your daily workflow.

Detailed Course Outline:
Detailed Course Outline:
Lesson 1: Getting Started with Outlook
  • Topic A: Navigate the Outlook Interface
  • Topic B: Work with Messages
  • Topic C: Access Outlook Help
  • Topic D: Navigate Outlook on the Web
Lesson 2: Formatting Messages
  • Topic A: Add Message Recipients
  • Topic B: Check Spelling and Grammar
  • Topic C: Format Message Content
Lesson 3: Working with Attachments and Illustrations
  • Topic A: Attach Files and Outlook Items
  • Topic B: Add Illustrations to Messages
  • Topic C: Manage Automatic Message Content
Lesson 4: Customizing Message Options
  • Topic A: Customize Reading Options
  • Topic B: Track Messages
  • Topic C: Recall and Resend Messages
Lesson 5: Organizing Messages
  • Topic A: Mark Messages
  • Topic B: Organize Messages in Folders
Lesson 6: Managing Contacts
  • Topic A: Create and Edit Contacts
  • Topic B: View and Print Contacts
Lesson 7: Working with the Calendar
  • Topic A: View the Calendar
  • Topic B: Create Appointments
  • Topic C: Schedule Meetings
  • Topic D: Print the Calendar
Lesson 8: Working with Tasks and Other Apps
  • Topic A: Create Tasks
  • Topic B: Work with Other Apps
Appendix A: Mapping Course Content to Microsoft Outlook (Microsoft 365 Apps and Office 2019): Exam MO-400


 

Outlook Level 2

Day 2

This course is for intermediate users seeking to leverage Microsoft Outlook's advanced features to boost productivity and collaboration. It teaches you how to streamline your workflow by using tools like advanced search, automation rules, and shared calendars to manage your professional life more efficiently.

Detailed Course Outline:
Detailed Course Outline:
Lesson 1: Modifying Message Properties and Customizing Outlook
  • Topic A: Insert Hyperlinks and Symbols
  • Topic B: Modify Message Properties
  • Topic C: Add Email Accounts to Outlook
  • Topic D: Customize Outlook Options
Lesson 2: Organizing, Searching, and Managing Messages
  • Topic A: Group and Sort Messages
  • Topic B: Filter and Manage Messages
  • Topic C: Search Outlook Items
Lesson 3: Managing Your Mailbox
  • Topic A: Manage Junk Email Options
  • Topic B: Manage Your Mailbox Size
Lesson 4: Automating Message Management
  • Topic A: Use Automatic Replies
  • Topic B: Use Rules to Organize Messages
  • Topic C: Create and Use Quick Steps
Lesson 5: Working with Calendar Settings
  • Topic A: Set Advanced Calendar Options
  • Topic B: Create and Manage Additional Calendars
  • Topic C: Manage Meeting Responses
Lesson 6: Managing Contacts
  • Topic A: Import and Export Contacts
  • Topic B: Use Electronic Business Cards
  • Topic C: Forward Contacts
Lesson 7: Sharing Outlook Items
  • Topic A: Assign and Manage Tasks
  • Topic B: Share Your Calendar
  • Topic C: Share Your Contacts
Lesson 8: Managing Outlook Data Files
  • Topic A: Use Archiving to Manage Mailbox Size
  • Topic B: Work with Outlook Data Files
Appendix A: Mapping Course Content to Microsoft Outlook (Microsoft 365 Apps and Office 2019): Exam MO-400

Appendix B: Selected Advanced Topics

Appendix C: Microsoft® Outlook® Common Keyboard Shortcuts

 



 


Related Microsoft Outlook Information:

How Much Do Microsoft Outlook Training Courses Cost?

Public instructor-led Microsoft Outlook course prices start at $295 per student. Group training discounts are available.

Self-Paced Microsoft Outlook eLearning courses cost $150 at the starting point per student. Group purchase discounts are available.

What Outlook Skills Should I Learn?

A: If you are wondering what Outlook skills are important to learn, we've written a Microsoft Outlook Skills and Learning Guide that maps out Outlook skills that are key to master and which of our courses teaches each skill.

Read Our Microsoft Outlook Skills and Learning Guide

How Can I Learn the Basic Features of Microsoft Outlook?

A: Learning the basic features of Microsoft Outlook starts with understanding what you need to get out of it. While Outlook is primarily an email client, its integration capability also offers features that can aid businesses in scheduling, contact management, and task delegation, among other activities. Free tutorials and guides, including those offered by Microsoft, can help individuals learn the ins and outs out of the program. To get the most out of the software, individuals can sign up for classes that walk them through the software’s functions. These courses can be structured around a certain skill level or specific Outlook features.

More Information on How to Learn the Basic Features of Microsoft Outlook

How can I improve my Outlook skills?

A: If you're looking to improve your Outlook skills, Certstaffix Training can help. We offer online classes for individuals and onsite training for groups. Our courses are designed to teach you everything from the basics to more advanced features of Outlook.

Our trainers are experts in Outlook, and they will guide you step-by-step through the training materials. You'll learn how to manage your email, calendar, contacts, and tasks effectively with Outlook. Plus, you'll get tips and tricks to make your workday smoother.

If you're ready to improve your outlook skills, Certstaffix Training is the perfect place to start. Contact us today to learn more about our Outlook training classes!

What are basic Microsoft Outlook skills?

A: Several basic skills are needed to effectively use Microsoft Outlook. These skills include organizing emails, managing contacts, scheduling appointments and tasks, and using the various features of the software to your advantage. outlook training classes can help you learn these skills and more so that you can be more productive in your work life.

Some of the basic Outlook skills that you will learn in many Outlook training classes include:

  • How to organize your email inboxes for maximum efficiency
  • How to manage your contacts list effectively
  • How to schedule appointments and tasks efficiently
  • How to use the various features of Microsoft Outlook to your advantage

Organizing your email inboxes is one of the most important aspects of using Microsoft Outlook effectively. You will learn how to create different folders for different types of emails, how to set up rules to automatically sort your emails, and how to archive old emails so that they do not take up space in your inbox.

Managing your contacts list is another important skill that you will learn in outlook training classes. You will learn how to add new contacts, how to edit existing contact information, and how to delete contacts that you no longer need. You will also learn how to create groups so that you can easily send emails to multiple recipients.

Scheduling appointments and tasks is another key skill that you will learn in outlook training classes. You will learn how to create appointments and tasks, how to assign due dates and reminders, and how to track your progress on tasks. You will also learn how to share appointments and tasks with others so that they can stay up-to-date on your schedule.

Using the various features of Microsoft Outlook to your advantage is another skill that you will learn in outlook training classes. You will learn how to use the calendar, how to set up meeting requests, and how to manage your email signatures. You will also learn how to customize Microsoft Outlook so that it meets your specific needs.

Are there classes for Outlook?

A: Yes, there are outlook training classes available to help you improve your outlook skills. Whether you want to learn how to use outlook for business or personal purposes, these classes can give you the knowledge and skills you need. Many of these classes are offered online, so you can take them at your own pace and in your own time. With outlook training, you can learn how to use all of the features of outlook and become an expert user.

Certstaffix Training offers both online and group onsite classes for Microsoft Outlook. Whether you need to learn how outlook for business or personal purposes, these outlook training classes can give you the skills you need. Browse our Outlook course descriptions and schedules and contact us with any questions you may have.

What are the options to learn Microsoft Outlook?

Our business-oriented Microsoft Outlook training is designed for working professionals. Our comprehensive training covers all the essential features of this email management software, equipping you with the necessary skills to efficiently organize your emails, contacts, calendar events and tasks. For those searching for "Outlook training Microsoft" we offer perfect combination for those looking to enhance their skills in using this essential software. With our expert guidance, you'll become proficient in managing your emails, contacts, and calendar events efficiently. Our comprehensive training covers all the necessary features of Microsoft Outlook, ensuring that you are equipped with the knowledge and skills to become a power user.

Our Microsoft 365 Outlook training is designed to cater to different learning styles. With a combination of both theoretical and practical modules, our expert trainers will guide you through the essentials of Outlook in a live virtual class environment. Or, you can learn at your own pace by signing up for our online Outlook classes.

Each outlook class delves deep into the functionalities of Microsoft Outlook such as creating and sending emails, setting up rules and filters to manage your inbox effectively, scheduling meetings and appointments with ease using the calendar feature, and utilizing the task list to stay on top of your to-do's. Through our hands-on exercises and real-life examples, you will gain a solid understanding of how to make the most out of this powerful email client.

We also offer outlook.com training for those who prefer using the web-based version of Outlook. Our instructors will guide you through the unique features of the online platform and demonstrate how to seamlessly integrate it with your desktop Outlook application.

Join our Microsoft Outlook training today and take control of your email management. Our expert trainers, comprehensive curriculum and flexible learning options make this course a must for anyone looking to improve their productivity using Microsoft's renowned email software. Let us help you unlock the full potential of outlook in both your personal and professional life.

What are the top Microsoft Outlook skills?

A: As one of the most popular email clients in the world, Microsoft Outlook is a tool that many workers rely on for daily communication. While Outlook is relatively easy to use, there are still some key skills that can make using the software even easier and more efficient. Here are some of the top Microsoft Outlook skills that users should learn:

Top Microsoft Outlook Skills

1. The ability to manage your inbox. This includes being able to quickly and easily find the emails you need, sorting and filtering messages, and using search functions effectively.

2. The ability to use email features efficiently. This means knowing how to use all of Outlook's features, from setting up rules and filters to using the calendar and scheduling features.

3. The ability to troubleshoot email issues. This can include anything from dealing with spam emails to configuring email accounts on different devices.

4. The ability to create professional-looking emails. This includes knowing how to format messages correctly, insert images and attachments, and create signature blocks.

5. The ability to work with team members on projects. This can involve sending and receiving group emails, scheduling meetings and appointments, and working on shared documents.

6. The ability to stay organized. This includes using features like folders and tagging to keep track of messages, setting up reminders for important tasks, and managing your calendar effectively.

7. The ability to customize Outlook to your needs. This can include anything from creating custom views to adding add-ins and plugins.

8. The ability to integrate Outlook with other software programs. This can involve syncing Outlook with your mobile device or using it in conjunction with other productivity tools like Microsoft Office or OneNote.

9. The ability to use Outlook keyboard shortcuts. This can help you save time by allowing you to quickly perform common tasks without having to use the mouse.

10. The ability to troubleshoot Outlook problems. This can include anything from dealing with corrupt files and data loss to resolving synchronization issues.

Where Can I Learn More About Microsoft Outlook?

Outlook Blogs

Outlook User Groups

Outlook Online Forums

Explore Outlook Training Classes Near Me:

Certstaffix Training provides Microsoft Outlook classes near me or online, depending on the number of students involved. We offer online courses for individual learners, as well as in person classes at your office for corporate groups. Our trainers are highly experienced professionals with the expertise necessary to help you gain a thorough understanding of Microsoft Outlook concepts and tools. With our courses available online for individuals or in person for corporate groups, it's easy to develop your Microsoft Outlook skills. Start learning today and see how Certstaffix Training can help you reach your goals.







Registration:

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1/13/2026 10:00:00 AM
Online Class

Registration Deadline - 12/29/2025

 

3/3/2026 10:00:00 AM
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Registration Deadline - 02/16/2026

 

4/20/2026 10:00:00 AM
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Registration Deadline - 04/05/2026

 

6/10/2026 10:00:00 AM
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Registration Deadline - 05/26/2026

 

7/23/2026 10:00:00 AM
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Registration Deadline - 07/07/2026

 

9/1/2026 10:00:00 AM
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Registration Deadline - 08/17/2026

 

10/29/2026 10:00:00 AM
Online Class

Registration Deadline - 10/13/2026

 

12/16/2026 10:00:00 AM
Online Class

Registration Deadline - 12/01/2026

Start your training today!