Interpersonal and Job Skills for Recruiters - eLearning Bundle Course
Course Details:
Length: 53 Courses
Price: $700/person (USD)
Access Length: 6 months
Bulk Pricing: 10+ Contact Us
Course Features:
Instant Access After Purchase
Lecture by Recorded Video
Stop and Start as Needed
Certificate of Completion
Software Lab Included: N/A
Delivery Method:
Self-Paced Online
Individuals & Groups
@ Your Location
Course Overview
Interpersonal and Job Skills for Recruiters: Master Talent Acquisition, Legal Hiring, and Candidate EngagementThis eLearning course includes courses grouped into 8 topics:
- ATTRACTING TALENT
- DIGITAL MARKETING AND SOCIAL MEDIA
- NETWORKING AND BUILDING RELATIONSHIPS
- LEGALLY HIRING
- INTERVIEWING
- COMMUNICATION AND LISTENING
- COMMUNICATING AND WORKING VIRTUALLY
- TIME MANAGEMENT
The Interpersonal and Job Skills for Recruiters master bundle is a critical training program designed to transform recruiting and talent acquisition professionals into strategic business partners. With over 17 hours of specialized content, this comprehensive course goes beyond basic sourcing to focus on the advanced interpersonal skills and compliant processes necessary to attract, assess, and secure the best talent in a competitive, digital marketplace.
You will gain mastery over the core competencies for modern recruitment success:- Strategic Sourcing & Branding: Master ATTRACTING TALENT by developing a compelling Employer Brand and a clear Employee Value Proposition (EVP). Leverage DIGITAL MARKETING AND SOCIAL MEDIA skills, utilizing platforms like LinkedIn, Facebook, and Instagram to build a robust applicant pipeline and mitigate brand risk with a strong social media policy.
- Interviewing and Assessment: Elevate your selection process by mastering advanced INTERVIEWING techniques, including the application of behavioral interviewing and the STAR model. Learn practical methods to control unconscious bias and ensure a DEI (Diversity, Equity, and Inclusion) focus for objective and fair hiring.
- Compliance and Risk Mitigation: Navigate the complexities of LEGALLY HIRING by gaining comprehensive training on pre-employment compliance, avoiding unlawful questions, and performing background checks. This ensures all your recruitment activities mitigate legal risks and adhere to federal and state guidelines.
- Communication and Efficiency: Sharpen core recruiter skills with dedicated sections on COMMUNICATION AND LISTENING to build stronger candidate rapport, and TIME MANAGEMENT to maximize productivity using tools like the Time Audit and the 80/20 rule.
- Virtual Readiness: Adapt to the modern, distributed workforce by mastering COMMUNICATING AND WORKING VIRTUALLY, learning best practices for running effective virtual meetings and managing personal productivity and wellbeing while working remotely.
- Network Building: Develop a powerful professional network by focusing on NETWORKING AND BUILDING RELATIONSHIPS, utilizing the three pillars of interpersonal excellence to find coaches, mentors, and exceptional candidates.
This bundle is the definitive resource for transforming recruiters from administrators into essential strategic architects of the organization's workforce.
Elevate your recruiting game and become a strategic talent leader. Enroll now to master Interpersonal and Job Skills for Recruiters!
Also Included - 4 Courses: An Essential Career Skills Pack with 4 courses in key areas for career management and growth, including Time Management, Digital Skills, Creativity and Soft Skills.
Course Notes
Bundle Objectives
- Develop a compelling Employee Value Proposition (EVP) and promote an Employer Brand to strategically Attract Talent.
- Utilize social recruiting platforms (LinkedIn, Facebook, Instagram) to build a robust applicant pipeline.
- Master advanced behavioral interviewing techniques, including the STAR model, to select high achievers.
- Implement practical strategies to identify and manage unconscious bias throughout the hiring process.
- Ensure all recruitment and interviewing activities are compliant with legal aspects of hiring (e.g., EEOC guidelines).
- Formulate and negotiate an appealing, legally sound job offer letter and execute closing documentation.
- Develop a systematic plan for effective NETWORKING AND BUILDING RELATIONSHIPS for sourcing and career growth.
- Master the three pillars of interpersonal excellence: role, objectives, and engaging key players.
- Improve communication skills through effective email writing and understanding the power of body language.
- Practice mindful listening and the "Listen More Than You Talk" technique to build strong candidate rapport.
- Apply the Inclusion in Action framework to handle miscommunication by focusing on the difference between intent and impact.
- Gain expertise in proper etiquette and best practices for virtual meetings and interviews.
- Implement effective Time Management strategies, including the Time Audit and the 80/20 rule, to maximize productivity.
Target Audience
This course is suitable for:
- Recruitment Specialists and Talent Acquisition Professionals: Individuals actively involved in sourcing, screening, and hiring candidates.
- HR Generalists: Professionals who manage recruitment functions as part of a broader HR role.
- Hiring Managers: Supervisors and leaders who conduct interviews and make final hiring decisions, seeking to improve legal compliance and objective assessment.
- Sourcing Specialists: Those focused on building candidate pipelines and leveraging digital and social media for employer branding.
Key Features
- Audio Narration
- Video
- Inline Activities
- Quizzes
- Exercises
- Supplemental Resources
- Assessment
Languages
- Audio/Video/Course Text: American English.
- Subtitles (Closed Caption): N/A.
Course Duration
- Interpersonal and Job Skills for Recruiters: 18 hr 14 min
- Essential Career Skills Pack: 2 hr 23 min
eLearning Training Delivery Method
Learn at Your Own Pace
This self-paced online course lets you learn independently at your own pace through Certstaffix Training's easy-to-use platform.
How It Works
- A Learn at your own pace - Start and stop as it is convenient for you. Pick up where you left off.
- Lecture utilizing video and recorded screenshots
- 6-month subscription length
- Instant Access After Purchase
Have more than 10 students needing this course? Contact Us for bulk pricing.
Course Topics
ATTRACTING TALENT
Section Duration - 9 Courses, 4 hr 08 min
Effective talent acquisition in today's market demands recruiters become strategic partners who can leverage technology and culture to build a strong applicant pipeline. This section equips learners with the advanced skills needed to transform their organization into an employer of choice by strategically utilizing social recruiting, promoting a compelling employer brand, and developing a clear Employee Value Proposition (EVP). You will learn to craft highly effective job postings that resonate with ideal candidates and use appropriate online platforms to maximize your company’s reach.
The curriculum provides essential tools for vetting and securing high achievers, focusing on consistent behavioral questions, critical listening, and probing techniques to sort problem-solvers from problem-bringers. A key focus is placed on enhancing fairness and legal compliance by identifying and managing unconscious biases during the hiring process, including common pitfalls like confirmation and perception bias. Through an interactive learning experience, you will gain a crucial 360-degree perspective on pre- and post-employment decision-making to build a cohesive team and ensure a successful cultural fit.
Courses in this Section:
Recruiting Toolkit: 05. Managing Unconscious Bias in Recruiting
Course Duration - 8 min
Recruiting Toolkit: 05. Managing Unconscious Bias in Recruiting is an elearning course that will help you identify unconscious biases during the hiring process. When you interview, your goal is to find the best candidate using the fairest process. Not only because it is a legal requirement, but also because it's the right thing to do. In this course, we'll talk about how to avoid making hiring decisions based on our own biases. We'll define what unconscious bias is and what the most common unconscious biases are: Confirmation bias, Availability heuristic bias, Perception bias, and Functional fixedness bias.
Course Objectives:
- Define what unconscious bias is
- Identify common unconscious biases during the interview process
- Take action to eliminate biases from your evaluation
Recruiting Toolkit: 03. Creating Job Postings
Course Duration - 10 min
Recruiting Toolkit: 03. Creating Job Postings is an elearning course that covers information to include in your job description. You’ll acquire helpful tips on how to post and advertise the job, both internally and externally. Online job boards are an obvious choice, but in this course, you’ll also learn of a range of other options that may actually produce a stronger pool of candidates. In this course, we'll differentiate between job descriptions and job postings, assess which information to use from a job description in your job ad, and how to make a job posting appealing for the right candidates.
Course Objectives:
- Identify the difference between job descriptions and job postings
- Create an effective job description that outlines important functions and qualifications
- Attract qualified candidates by leveraging appropriate platforms and online tools
- Make a job posting appealing for the right candidates
Talent Acquisition: Recruiting
Course Duration - 15 min
These days, organizations are making the most of available tools to locate, screen, and attract the most qualified candidates available. The recruiting process has been enhanced, streamlined, and accelerated by technology, behavioral science, pre-employment assessments, and social media. The key is to know how to position your business to attract the best talent pool using social recruiting. Using social media to present your organization dynamically, positively, and effectively to your audiences of active or potential applicants is also vital. It is important to recognize the candidates who have the right competencies and cultural fit to your organization is another skill worth developing. We’ll look at ways that you can establish your company as an employer of choice, use social media to locate and draw the right applicants for recruitment, and assess cultural fit to guarantee the best possible talent choices.
Course Objectives:
- Become an employer of choice
- Maximizing your company’s social media reach
- Evaluate if a candidate is a cultural fit for your organization
Recruiting High Achievers
Course Duration - 50 min
Recruiting High Achievers is a course providing a path towards hiring the best candidates through consistent behavioral questions, careful listening and probing. All organizations want high achievers, but don’t always hire the best people for the job. Jan Durrans, Executive Vice-president, Chief of Staff and Chief Performance Officer at AXOS Bank, discusses with Eve Ash her tips for recruiting the best people. These include taking a holistic review of recruitment strategy (each element builds a more complete picture that allows you to come to your decision), sorting the problem-solvers from the problem bringers, asking probing questions and fact-checking interview candidates, and ensuring consistency of interview approach. Once this course is completed, will have learned how to hire the best candidate through probing behavioral questions, careful listening and fact checking. You will know how to analyze the characteristics of your high achievers and use this is hiring more people with those attributes. You will be hiring more problem solvers, and less problem bringers.
Course Objectives:
- Apply powerful strategies to recruit high achievers
- Identify characteristics of high performers and recruit problem solvers not problem bringers
- Utilize behavioral interview questions
- Complete pre-hire assessments prior to interview
- Critically review and confirm resume details and probe to uncover the real person
- Achieve consistency in interviews, reference checking and follow-up
Recruiting: Probing in Interviews
Course Duration - 10 min
Control the interview. Don’t avoid asking awkward questions – put your doubts squarely to the applicant.
Course Objectives:
- Utilize key recruiting techniques to find the best candidates
- Identify talented and suitable candidates for an open position
- Identify the strengths and weaknesses of potential hires
Recruiting: Listening to the Candidate
Course Duration - 10 min
Put applicants at their ease. Encourage them to talk. Don’t give your opinions, listen to theirs.
Course Objectives:
- Utilize key recruiting techniques to find the best candidates
- Identify talented and suitable candidates for an open position
- Identify the strengths and weaknesses of potential hires
Exploring Talent Acquisition and Retention Strategies by “Reinventing Michael Banks”
Course Duration - 1 hr
Designed to bring the challenges of talent acquisition and employee retention to life, Reinventing Michael Banks empowers recruiters, HR professionals, and supervisors to understand and practice personality awareness and situational decision-making strategies for successful hiring and new employee management. Backed by WILL’s patented, proven-effective learning methodology, this experiential learning program allows users to assume the roles of 4 different characters in an interactive movie format. Learners make decisions as a prospective employee (a transitioning Veteran), and a recruiter, HR professional, and mid-level manager. As each character, users make choices that alter the movie’s storyline, leading to an in depth exploration of different consequences and outcomes. By stepping outside of an individual’s defined roles and responsibilities and examining pre- and post-employment decision-making from different sides of the desk, learners gain a 360-degree perspective of effective and ineffective talent acquisition and retention strategies.
Course Objectives:
- Define talent acquisition and retention
- Apply the communication strategies of a successful recruiter
- Explain situational and behavioral interviewing techniques
- Define new employee integration
- Explore effective management strategies to build a cohesive team
Attracting and Retaining Talent in Your Business
Course Duration - 25 min
How many times have you found yourself in a situation where you must research and select the ‘right people’ to integrate into your business? How can you attract them, and then motivate and retain them? We’re talking about a really complex process. In this course, you will see how, from the moment of selection, it is essential to know how to research the right overall fit for the individual and organisation. You'll reflect on the importance of the policies of employer branding, as well as the need to always renew the psychological contract between the person and the organisation.
Course Objectives:
- Make your business more attractive
- Motivate and maintain talent in your business
- Find the right balance between your staff’s qualities/characteristics and the working environment
Creating a Culture to Attract and Retain Employees
Course Duration - 1 hr
Creating a Culture to Attract & Retain Employees is the first segment of the HIRE learning path. This course presents how organizations can leverage their company culture, Employee Value Proposition (EVP), and employer brand to attract talent. The content outlined in this course informs the learner on why people are attracted to an organization and how to implement strategies to become an employer that candidates want to work for.
Course Objectives:
- Recognize the elements of company culture and how it impacts the ability to attract talent
- Apply principals that promote a compelling company culture
- Identify, develop, and implement an Employee Value Proposition (EVP) to optimize attracting talent
- Define employer brand as well as identify and evaluate the key aspects of an employer brand
- Recognize the phases of the applicant and candidate experience and the importance of each step
Recruiting Toolkit: 05. Managing Unconscious Bias in Recruiting
Course Duration - 8 min
Recruiting Toolkit: 05. Managing Unconscious Bias in Recruiting is an elearning course that will help you identify unconscious biases during the hiring process. When you interview, your goal is to find the best candidate using the fairest process. Not only because it is a legal requirement, but also because it's the right thing to do. In this course, we'll talk about how to avoid making hiring decisions based on our own biases. We'll define what unconscious bias is and what the most common unconscious biases are: Confirmation bias, Availability heuristic bias, Perception bias, and Functional fixedness bias.
Course Objectives:
- Define what unconscious bias is
- Identify common unconscious biases during the interview process
- Take action to eliminate biases from your evaluation
Recruiting Toolkit: 03. Creating Job Postings
Course Duration - 10 min
Recruiting Toolkit: 03. Creating Job Postings is an elearning course that covers information to include in your job description. You’ll acquire helpful tips on how to post and advertise the job, both internally and externally. Online job boards are an obvious choice, but in this course, you’ll also learn of a range of other options that may actually produce a stronger pool of candidates. In this course, we'll differentiate between job descriptions and job postings, assess which information to use from a job description in your job ad, and how to make a job posting appealing for the right candidates.
Course Objectives:
- Identify the difference between job descriptions and job postings
- Create an effective job description that outlines important functions and qualifications
- Attract qualified candidates by leveraging appropriate platforms and online tools
- Make a job posting appealing for the right candidates
Talent Acquisition: Recruiting
Course Duration - 15 min
These days, organizations are making the most of available tools to locate, screen, and attract the most qualified candidates available. The recruiting process has been enhanced, streamlined, and accelerated by technology, behavioral science, pre-employment assessments, and social media. The key is to know how to position your business to attract the best talent pool using social recruiting. Using social media to present your organization dynamically, positively, and effectively to your audiences of active or potential applicants is also vital. It is important to recognize the candidates who have the right competencies and cultural fit to your organization is another skill worth developing. We’ll look at ways that you can establish your company as an employer of choice, use social media to locate and draw the right applicants for recruitment, and assess cultural fit to guarantee the best possible talent choices.
Course Objectives:
- Become an employer of choice
- Maximizing your company’s social media reach
- Evaluate if a candidate is a cultural fit for your organization
Recruiting High Achievers
Course Duration - 50 min
Recruiting High Achievers is a course providing a path towards hiring the best candidates through consistent behavioral questions, careful listening and probing. All organizations want high achievers, but don’t always hire the best people for the job. Jan Durrans, Executive Vice-president, Chief of Staff and Chief Performance Officer at AXOS Bank, discusses with Eve Ash her tips for recruiting the best people. These include taking a holistic review of recruitment strategy (each element builds a more complete picture that allows you to come to your decision), sorting the problem-solvers from the problem bringers, asking probing questions and fact-checking interview candidates, and ensuring consistency of interview approach. Once this course is completed, will have learned how to hire the best candidate through probing behavioral questions, careful listening and fact checking. You will know how to analyze the characteristics of your high achievers and use this is hiring more people with those attributes. You will be hiring more problem solvers, and less problem bringers.
Course Objectives:
- Apply powerful strategies to recruit high achievers
- Identify characteristics of high performers and recruit problem solvers not problem bringers
- Utilize behavioral interview questions
- Complete pre-hire assessments prior to interview
- Critically review and confirm resume details and probe to uncover the real person
- Achieve consistency in interviews, reference checking and follow-up
Recruiting: Probing in Interviews
Course Duration - 10 min
Control the interview. Don’t avoid asking awkward questions – put your doubts squarely to the applicant.
Course Objectives:
- Utilize key recruiting techniques to find the best candidates
- Identify talented and suitable candidates for an open position
- Identify the strengths and weaknesses of potential hires
Recruiting: Listening to the Candidate
Course Duration - 10 min
Put applicants at their ease. Encourage them to talk. Don’t give your opinions, listen to theirs.
Course Objectives:
- Utilize key recruiting techniques to find the best candidates
- Identify talented and suitable candidates for an open position
- Identify the strengths and weaknesses of potential hires
Exploring Talent Acquisition and Retention Strategies by “Reinventing Michael Banks”
Course Duration - 1 hr
Designed to bring the challenges of talent acquisition and employee retention to life, Reinventing Michael Banks empowers recruiters, HR professionals, and supervisors to understand and practice personality awareness and situational decision-making strategies for successful hiring and new employee management. Backed by WILL’s patented, proven-effective learning methodology, this experiential learning program allows users to assume the roles of 4 different characters in an interactive movie format. Learners make decisions as a prospective employee (a transitioning Veteran), and a recruiter, HR professional, and mid-level manager. As each character, users make choices that alter the movie’s storyline, leading to an in depth exploration of different consequences and outcomes. By stepping outside of an individual’s defined roles and responsibilities and examining pre- and post-employment decision-making from different sides of the desk, learners gain a 360-degree perspective of effective and ineffective talent acquisition and retention strategies.
Course Objectives:
- Define talent acquisition and retention
- Apply the communication strategies of a successful recruiter
- Explain situational and behavioral interviewing techniques
- Define new employee integration
- Explore effective management strategies to build a cohesive team
Attracting and Retaining Talent in Your Business
Course Duration - 25 min
How many times have you found yourself in a situation where you must research and select the ‘right people’ to integrate into your business? How can you attract them, and then motivate and retain them? We’re talking about a really complex process. In this course, you will see how, from the moment of selection, it is essential to know how to research the right overall fit for the individual and organisation. You'll reflect on the importance of the policies of employer branding, as well as the need to always renew the psychological contract between the person and the organisation.
Course Objectives:
- Make your business more attractive
- Motivate and maintain talent in your business
- Find the right balance between your staff’s qualities/characteristics and the working environment
Creating a Culture to Attract and Retain Employees
Course Duration - 1 hr
Creating a Culture to Attract & Retain Employees is the first segment of the HIRE learning path. This course presents how organizations can leverage their company culture, Employee Value Proposition (EVP), and employer brand to attract talent. The content outlined in this course informs the learner on why people are attracted to an organization and how to implement strategies to become an employer that candidates want to work for.
Course Objectives:
- Recognize the elements of company culture and how it impacts the ability to attract talent
- Apply principals that promote a compelling company culture
- Identify, develop, and implement an Employee Value Proposition (EVP) to optimize attracting talent
- Define employer brand as well as identify and evaluate the key aspects of an employer brand
- Recognize the phases of the applicant and candidate experience and the importance of each step
DIGITAL MARKETING AND SOCIAL MEDIA
Section Duration - 6 Courses, 2 hr 55 min
For modern recruiters, success depends on mastering digital marketing strategies to effectively brand the company and source high-quality talent online. This section provides recruitment professionals with essential skills to integrate social media into their overall talent acquisition process, capitalizing on the fact that over 90% of recruiters use these platforms. Learners will gain practical knowledge on using sites like LinkedIn, Facebook, and Instagram to post jobs, promote company culture, and develop a cohesive social media recruitment strategy.
The curriculum also covers broader digital principles crucial for an attractive employer brand, including how to optimize website content and drive traffic without needing deep SEO expertise. You will learn to treat your company’s image as a brand experience, identifying key "moments of truth" and researching client and candidate expectations to ensure a unified and appealing message. Finally, modules provide essential training on developing and implementing a robust social media policy to mitigate risks and protect your business's reputation by outlining clear guidelines for employee behavior and site monitoring.
Courses in this Section:
Digital Marketing: 09. Driving Traffic to Your Website
Course Duration - 5 min
Digital Marketing: 09. Driving Traffic to Your Website is an elearning course that shows you how to optimize your webpage to increase visits from potential customers. You don’t need to be an expert in SEO writing to drive traffic to your site. There are other ways to attract lots of potential customers. If you want to increase the number of visitors, you must first ensure that your website content is optimized. Learn effective methods including monitoring unique visitors, page views, page per views, bounce rates, and more. Create a content marketing strategy and write compelling blog headlines that will increase your ranking in search engines.
Course Objectives:
- Optimize your website to present your content to new audiences
- Build a sharing schedule so your followers know when to expect a post
- Discover the best posting times for social media platforms
Recruiting Toolkit: 04. Using Social Media to Recruit
Course Duration - 10 min
Recruiting Toolkit: 04. Using Social Media to Recruit is an elearning course that examines how to incorporate social media into your recruitment strategy. Research shows that 94% of recruiters are using social media to recruit and hire. That's because posting jobs on social media can result in a 30-50% increase in applicants. In this course, we'll go over the best ways to use social media to your recruiting advantage. We'll look at the different ways to post jobs on common sites like Facebook, YouTube, Instagram, Twitter, and LinkedIn. We'll also discuss how to develop a social media recruitment strategy. Finally, we'll talk about what the company should be doing with its own social media marketing to entice candidates to apply.
Course Objectives:
- Explore different ways to post jobs on social media sites
- Create job posts and job fair invitations on your choice of platform
- Promote your brand and company culture to attract ideal candidates
- Develop a social media recruitment strategy
Brand Marketing
Course Duration - 30 min
Brand Marketing is a course designed to explain how a brand is a promise wrapped up in an experience. Sadhana Smiles explains to psychologist Eve Ash about how brand marketing reflects product and service image. With so many brands competing for our attention, businesses need to understand the importance of “cutting through”, creating an experience through knowing and researching what your clients are seeking, measuring the success of your business baseline, processes and training, determining what needs to be changed and how to make the entire arc engaging for all. Once this course is completed, you will have learned about brand marketing and how to identify the brand message. You will be inspired to create, measure and grow the brand experience.
Course Objectives:
- Demonstrate a unified brand experience reflecting your product and service image
- Create a memorable brand experience
- Identify moments of truth in your business
- Research what your clients seek and measure success
Social Media and Your Organization
Course Duration - 1 hr
Discover how to develop and implement a social media policy for your organization to mitigate risks and provide guidelines that protect your business, employees and reputation. In this course, you'll learn how to develop each of the recommended sections of a media policy that include purpose and objective, scope and application, principles, responsibilities, access, behavior, consequences, and site monitoring.
Course Objectives:
- Develop and implement a comprehensive social media policy
- Outline social media roles and responsibilities within your business
- Define appropriate and inappropriate social media behavior and consequences
Social Media Marketing
Course Duration - 1 hr
Discover why your business should use social media marketing and learn more about using common social media tools in this training course. You'll increase your knowledge of social media and its impact, exploring why it is an important marketing channel for businesses. You'll examine some common social media tools and discover key components of a social media marketing plan.
Course Objectives:
- Examine common social media tools and how they work
- Determine how social media marketing can work with existing initiatives
- Define the key components of a social media marketing plan
Writing an Effective Job Posting
Course Duration - 10 min
Writing an Effective Job Posting is a microlearning segment of the Improving the Hiring Process course. This course presents the significant elements of a job posting to attract talent.
Course Objectives:
- Explain the difference between a job posting and a job description
- Recognize tips for creating an effective job posting
Digital Marketing: 09. Driving Traffic to Your Website
Course Duration - 5 min
Digital Marketing: 09. Driving Traffic to Your Website is an elearning course that shows you how to optimize your webpage to increase visits from potential customers. You don’t need to be an expert in SEO writing to drive traffic to your site. There are other ways to attract lots of potential customers. If you want to increase the number of visitors, you must first ensure that your website content is optimized. Learn effective methods including monitoring unique visitors, page views, page per views, bounce rates, and more. Create a content marketing strategy and write compelling blog headlines that will increase your ranking in search engines.
Course Objectives:
- Optimize your website to present your content to new audiences
- Build a sharing schedule so your followers know when to expect a post
- Discover the best posting times for social media platforms
Recruiting Toolkit: 04. Using Social Media to Recruit
Course Duration - 10 min
Recruiting Toolkit: 04. Using Social Media to Recruit is an elearning course that examines how to incorporate social media into your recruitment strategy. Research shows that 94% of recruiters are using social media to recruit and hire. That's because posting jobs on social media can result in a 30-50% increase in applicants. In this course, we'll go over the best ways to use social media to your recruiting advantage. We'll look at the different ways to post jobs on common sites like Facebook, YouTube, Instagram, Twitter, and LinkedIn. We'll also discuss how to develop a social media recruitment strategy. Finally, we'll talk about what the company should be doing with its own social media marketing to entice candidates to apply.
Course Objectives:
- Explore different ways to post jobs on social media sites
- Create job posts and job fair invitations on your choice of platform
- Promote your brand and company culture to attract ideal candidates
- Develop a social media recruitment strategy
Brand Marketing
Course Duration - 30 min
Brand Marketing is a course designed to explain how a brand is a promise wrapped up in an experience. Sadhana Smiles explains to psychologist Eve Ash about how brand marketing reflects product and service image. With so many brands competing for our attention, businesses need to understand the importance of “cutting through”, creating an experience through knowing and researching what your clients are seeking, measuring the success of your business baseline, processes and training, determining what needs to be changed and how to make the entire arc engaging for all. Once this course is completed, you will have learned about brand marketing and how to identify the brand message. You will be inspired to create, measure and grow the brand experience.
Course Objectives:
- Demonstrate a unified brand experience reflecting your product and service image
- Create a memorable brand experience
- Identify moments of truth in your business
- Research what your clients seek and measure success
Social Media and Your Organization
Course Duration - 1 hr
Discover how to develop and implement a social media policy for your organization to mitigate risks and provide guidelines that protect your business, employees and reputation. In this course, you'll learn how to develop each of the recommended sections of a media policy that include purpose and objective, scope and application, principles, responsibilities, access, behavior, consequences, and site monitoring.
Course Objectives:
- Develop and implement a comprehensive social media policy
- Outline social media roles and responsibilities within your business
- Define appropriate and inappropriate social media behavior and consequences
Social Media Marketing
Course Duration - 1 hr
Discover why your business should use social media marketing and learn more about using common social media tools in this training course. You'll increase your knowledge of social media and its impact, exploring why it is an important marketing channel for businesses. You'll examine some common social media tools and discover key components of a social media marketing plan.
Course Objectives:
- Examine common social media tools and how they work
- Determine how social media marketing can work with existing initiatives
- Define the key components of a social media marketing plan
Writing an Effective Job Posting
Course Duration - 10 min
Writing an Effective Job Posting is a microlearning segment of the Improving the Hiring Process course. This course presents the significant elements of a job posting to attract talent.
Course Objectives:
- Explain the difference between a job posting and a job description
- Recognize tips for creating an effective job posting
NETWORKING AND BUILDING RELATIONSHIPS
Section Duration - 6 Courses, 1 hr 17 min
For recruiters, a powerful professional network is the foundation for sourcing exceptional candidates and advancing their career. This essential section focuses on equipping learners with the interpersonal skills necessary to cultivate genuine, mutually beneficial business associations. You will learn to move beyond superficial contacts by focusing on actively listening, communicating empathetically, and consistently adding value to your professional connections, transforming your network into a reliable resource for career advancement and business growth.
The modules provide a systematic approach to effective networking, from mastering initial introductions and courteous technology use to successful post-networking follow-up. You will discover the three pillars of interpersonal excellence—understanding your role, defining objectives, and engaging key players—which are crucial for building trust and influence across different organizational groups. This section provides detailed tips and strategies for using both in-person and digital networking tools to organize contacts, increase your professional visibility, and strategically find coaches, mentors, and role models to support your long-term career development.
Courses in this Section:
Professional Excellence: Effective Networking Techniques
Course Duration - 10 min
This course covers how to introduce yourself to people, act like you’re interested in what they have to say (hint: it helps if you actually are interested in what they have to say!), and how to handle contact information and post-networking follow-up. Is it the best networking video ever? Probably. Start watching it already!
Course Objectives:
- Identify appropriate and inappropriate topics of conversation in the workplace
- Recognize appropriate behavior in meetings and other group settings
- Use technology intelligently and courteously
- Develop successful working habits for maximum productivity
- Create more opportunities for business and career advancement through successful networking
Interpersonal Effectiveness: Networking and Building Relationships
Course Duration - 14 min
Your success as a businessperson will be greatly affected by the professional relationships you cultivate. Interpersonal skills are the cornerstone of developing these associations, so it is important to assess your abilities to communicate clearly and empathetically and to listen well. The most effective and satisfying relationships are based on a genuine and mutual desire to get to know and help others. When you focus on adding value to your business connections, you will build a network that is both personally satisfying and professionally beneficial.
Course Objectives:
- Identify foundational skills required to build a strong interpersonal relationship
- Develop methods of building business partnerships
- Enlist keys to networking
The Three Pillars of Interpersonal Excellence
Course Duration - 15 min
In this course, we review the fundamentals needed for you to successfully appeal to and persuade people from inside and from outside your organization. Understanding your workplace role, establishing objectives as well as recognizing and engaging the key players who can help you achieve your goals, are key takeaways from this interactive module. You will learn how to build trust and influence within your hierarchical and cross-functional groups and the importance of establishing a strong network of resources. We share tools to help you better understand your role within your organization’s hierarchy, how to become more confident and effective in your job, and tips on how to clearly define your objectives. You will learn what three areas build excellent interpersonal skills and the steps you can take to develop each. There's also a Synthesis file for referencing the key messages. This course is Accessible/508 Compliant. US English version.
Course Objectives:
- Develop your interpersonal skills by knowing how to engage and influence others
- Clearly define the goals and objectives you need to obtain in your role
- Build your network by recognizing those with the greatest influence on your objectives
Networking Skills
Course Duration - 20 min
Develop the skills of an effective networker and improve your networking skills. This business networking course equips you with all the tools you need to build a wide network of useful connections, improve your networking skills and sets out detailed tips and strategies for every kind of networking opportunity.
Course Objectives:
- Identify what networking is, and the benefits of doing it well
- Identify techniques for making contacts and developing networks
- Organise your contacts
- Use digital networking tools
- Follow tips for great networking
Manage Your Career: Grow Your Network
Course Duration - 4 min
A far-reaching network is a valuable tool. It can help you in times of need or in times of change. Follow these tips to widen and grow your network.
Course Objectives:
- Widen your network
- Identify what you want from networking
- Increase your visibility
Building Your Career Growth Network
Course Duration - 14 min
Taking charge of your career development often feels like an independent endeavor. Fortunately, you don’t have to look far to find a network of people who can support your growth. This course is part of the Self-Directed Career Growth series, a series that provides tips, techniques, and tools to further your development and put you in charge of your career and your life. In this course, you’ll learn how to identify coaches, mentors, and role models who can impact your career. You’ll then analyze your professional network to find a learning partnership. And finally, you’ll discover learning support groups in your professional community. By the end of this course, you’ll have the tools you need to establish a network of professionals who can help you reach your goals.
Course Objectives:
- Identify coaches, mentors, and role models who can impact your career
- Analyze your professional network to find a learning partnership
- Discover learning support groups within your network
Professional Excellence: Effective Networking Techniques
Course Duration - 10 min
This course covers how to introduce yourself to people, act like you’re interested in what they have to say (hint: it helps if you actually are interested in what they have to say!), and how to handle contact information and post-networking follow-up. Is it the best networking video ever? Probably. Start watching it already!
Course Objectives:
- Identify appropriate and inappropriate topics of conversation in the workplace
- Recognize appropriate behavior in meetings and other group settings
- Use technology intelligently and courteously
- Develop successful working habits for maximum productivity
- Create more opportunities for business and career advancement through successful networking
Interpersonal Effectiveness: Networking and Building Relationships
Course Duration - 14 min
Your success as a businessperson will be greatly affected by the professional relationships you cultivate. Interpersonal skills are the cornerstone of developing these associations, so it is important to assess your abilities to communicate clearly and empathetically and to listen well. The most effective and satisfying relationships are based on a genuine and mutual desire to get to know and help others. When you focus on adding value to your business connections, you will build a network that is both personally satisfying and professionally beneficial.
Course Objectives:
- Identify foundational skills required to build a strong interpersonal relationship
- Develop methods of building business partnerships
- Enlist keys to networking
The Three Pillars of Interpersonal Excellence
Course Duration - 15 min
In this course, we review the fundamentals needed for you to successfully appeal to and persuade people from inside and from outside your organization. Understanding your workplace role, establishing objectives as well as recognizing and engaging the key players who can help you achieve your goals, are key takeaways from this interactive module. You will learn how to build trust and influence within your hierarchical and cross-functional groups and the importance of establishing a strong network of resources. We share tools to help you better understand your role within your organization’s hierarchy, how to become more confident and effective in your job, and tips on how to clearly define your objectives. You will learn what three areas build excellent interpersonal skills and the steps you can take to develop each. There's also a Synthesis file for referencing the key messages. This course is Accessible/508 Compliant. US English version.
Course Objectives:
- Develop your interpersonal skills by knowing how to engage and influence others
- Clearly define the goals and objectives you need to obtain in your role
- Build your network by recognizing those with the greatest influence on your objectives
Networking Skills
Course Duration - 20 min
Develop the skills of an effective networker and improve your networking skills. This business networking course equips you with all the tools you need to build a wide network of useful connections, improve your networking skills and sets out detailed tips and strategies for every kind of networking opportunity.
Course Objectives:
- Identify what networking is, and the benefits of doing it well
- Identify techniques for making contacts and developing networks
- Organise your contacts
- Use digital networking tools
- Follow tips for great networking
Manage Your Career: Grow Your Network
Course Duration - 4 min
A far-reaching network is a valuable tool. It can help you in times of need or in times of change. Follow these tips to widen and grow your network.
Course Objectives:
- Widen your network
- Identify what you want from networking
- Increase your visibility
Building Your Career Growth Network
Course Duration - 14 min
Taking charge of your career development often feels like an independent endeavor. Fortunately, you don’t have to look far to find a network of people who can support your growth. This course is part of the Self-Directed Career Growth series, a series that provides tips, techniques, and tools to further your development and put you in charge of your career and your life. In this course, you’ll learn how to identify coaches, mentors, and role models who can impact your career. You’ll then analyze your professional network to find a learning partnership. And finally, you’ll discover learning support groups in your professional community. By the end of this course, you’ll have the tools you need to establish a network of professionals who can help you reach your goals.
Course Objectives:
- Identify coaches, mentors, and role models who can impact your career
- Analyze your professional network to find a learning partnership
- Discover learning support groups within your network
LEGALLY HIRING
Section Duration - 5 Courses, 3 hr 21 min
The hiring process is fraught with potential legal pitfalls, making compliance and fair practice non-negotiable for modern recruiters. This section provides comprehensive training to navigate the legal aspects of interviewing and hiring, ensuring all pre-employment activities are fair, non-discriminatory, and fully compliant with federal, state, and local laws. Learners will master guidelines to protect both candidates and the organization, effectively mitigating risks of discrimination claims throughout the recruitment lifecycle.
Key skills covered include identifying protected candidate categories, understanding bona fide occupational qualifications (BFOQs), and formulating legally sound job descriptions and advertisements. The curriculum details the six essential steps of hiring—from processing applications and conducting interviews to performing background checks—with a focus on using situational questioning techniques and legally compliant interview scripts. Finally, you will learn to construct, present, and negotiate an appealing, legally sound job offer letter and properly execute pre-employment screenings and closing recruitment documentation.
Courses in this Section:
Interview Compliance and Fair Hiring
Course Duration - 20 min
Job applicants are protected from illegal discrimination during the hiring process. Traliant’s course, Interview Compliance and Fair Hiring, explains how discrimination can occur in recruiting, interviewing, and hiring – and provides guidelines for handling your hiring-related responsibilities in a fair and legal manner.
Course Objectives:
- Identify candidate categories protected from employment discrimination
- Follow guidelines to help ensure a fair and consistent hiring process
- Avoid interview questions that can lead to discrimination claims
- Differentiate between appropriate and inappropriate job advertisements
- Recognize BFOQs (bona fide occupational qualifications) – rare exceptions where discrimination is not unlawful
Legal Aspects of Interviewing and Hiring
Course Duration - 40 min
The pre-employment process (i.e. recruitment, interviewing and hiring) is filled with legal pitfalls. As such, individuals involved in the recruitment, interviewing and hiring process need to be familiar with effective techniques and knowledgeable of federal, state, and local laws restricting hiring practices that could be considered discriminatory or invasions of privacy. This course discusses legal issues related to job descriptions, recruitment methods, background checks and offers of employment, as well as interviewing, testing, and evaluating candidates.
Course Objectives:
- Formulate effective and non-discriminatory job descriptions
- Identify the common methods of locating and screening applicants and the legal pitfalls in doing so
- Formulate effective and legally compliant interview scripts
- Identify legal issues concerning the conducting of tests, references, and background checks
- Determine legal issues concerning evaluation and decision making on job candidates
- Create a legally compliant job offer letter that does not place the organization at risk of inadvertently creating contractual obligations
Hiring Practices
Course Duration - 1 hr 15 min
Start hiring the very best candidates for the job by enhancing your approach with this training course filled with expert advice and strategies for acquiring top talent. We'll outline the 6 steps of hiring: posting the job, processing applications, interviews, assessment, background checks, and the job offer. You'll learn what each of these steps should entail and how to select the right hiring options and tools for your organization.
Course Objectives:
- Craft effective job postings to clearly outline requirements and entice applicants
- Develop an application and interview process suitable to your organization's needs and resources
- Perform assessments to help predict a candidate's performance and fit within your organization
- Verify the merits of your applications by conducting appropriate background checks
- Create written job offers according to professional and legal standards
Recruiting and Hiring: Legal Interviewing Guidelines and Situational Questioning
Course Duration - 6 min
Ensure you are asking the right interview questions and that the questions are legal. Learn all about situational questioning and how to use that form of interviewing technique.
Course Objectives:
- Recognize general legal interviewing guidelines
- Ask situational questions
Completing the Hiring Process
Course Duration - 1 hr
Completing the Hiring Process is the fourth and final segment of the HIRE learning path. This course presents how organizations can effectively hire a candidate. The content focuses on the verbal job offer, offer letter, pre-employment screenings, and closing recruitment activities.
Course Objectives:
- Confidently extend a verbal job offer
- Construct an appealing offer of employment
- Respond and negotiate an offer within given parameters
- Prepare a well-written offer letter
- Properly utilize pre-employment screenings
- Effectively notify unselected applicants and candidates
- Properly close and document a recruitment
Interview Compliance and Fair Hiring
Course Duration - 20 min
Job applicants are protected from illegal discrimination during the hiring process. Traliant’s course, Interview Compliance and Fair Hiring, explains how discrimination can occur in recruiting, interviewing, and hiring – and provides guidelines for handling your hiring-related responsibilities in a fair and legal manner.
Course Objectives:
- Identify candidate categories protected from employment discrimination
- Follow guidelines to help ensure a fair and consistent hiring process
- Avoid interview questions that can lead to discrimination claims
- Differentiate between appropriate and inappropriate job advertisements
- Recognize BFOQs (bona fide occupational qualifications) – rare exceptions where discrimination is not unlawful
Legal Aspects of Interviewing and Hiring
Course Duration - 40 min
The pre-employment process (i.e. recruitment, interviewing and hiring) is filled with legal pitfalls. As such, individuals involved in the recruitment, interviewing and hiring process need to be familiar with effective techniques and knowledgeable of federal, state, and local laws restricting hiring practices that could be considered discriminatory or invasions of privacy. This course discusses legal issues related to job descriptions, recruitment methods, background checks and offers of employment, as well as interviewing, testing, and evaluating candidates.
Course Objectives:
- Formulate effective and non-discriminatory job descriptions
- Identify the common methods of locating and screening applicants and the legal pitfalls in doing so
- Formulate effective and legally compliant interview scripts
- Identify legal issues concerning the conducting of tests, references, and background checks
- Determine legal issues concerning evaluation and decision making on job candidates
- Create a legally compliant job offer letter that does not place the organization at risk of inadvertently creating contractual obligations
Hiring Practices
Course Duration - 1 hr 15 min
Start hiring the very best candidates for the job by enhancing your approach with this training course filled with expert advice and strategies for acquiring top talent. We'll outline the 6 steps of hiring: posting the job, processing applications, interviews, assessment, background checks, and the job offer. You'll learn what each of these steps should entail and how to select the right hiring options and tools for your organization.
Course Objectives:
- Craft effective job postings to clearly outline requirements and entice applicants
- Develop an application and interview process suitable to your organization's needs and resources
- Perform assessments to help predict a candidate's performance and fit within your organization
- Verify the merits of your applications by conducting appropriate background checks
- Create written job offers according to professional and legal standards
Recruiting and Hiring: Legal Interviewing Guidelines and Situational Questioning
Course Duration - 6 min
Ensure you are asking the right interview questions and that the questions are legal. Learn all about situational questioning and how to use that form of interviewing technique.
Course Objectives:
- Recognize general legal interviewing guidelines
- Ask situational questions
Completing the Hiring Process
Course Duration - 1 hr
Completing the Hiring Process is the fourth and final segment of the HIRE learning path. This course presents how organizations can effectively hire a candidate. The content focuses on the verbal job offer, offer letter, pre-employment screenings, and closing recruitment activities.
Course Objectives:
- Confidently extend a verbal job offer
- Construct an appealing offer of employment
- Respond and negotiate an offer within given parameters
- Prepare a well-written offer letter
- Properly utilize pre-employment screenings
- Effectively notify unselected applicants and candidates
- Properly close and document a recruitment
INTERVIEWING
Section Duration - 7 Courses, 2 hr 25 min
This section is dedicated to elevating a recruiter's proficiency in the most critical stage of talent acquisition: the interview. Learners will gain a legal, organized, and savvy approach to hiring by mastering preparations, conducting procedures, and effective post-interview follow-up. The curriculum emphasizes the strategic application of behavioral interviewing techniques, including the use of the STAR model, to pinpoint the best-qualified applicants based on proven past performance.
A significant focus is placed on enhancing objectivity and fairness through practical techniques to control unconscious bias and avoid the pitfall of "first impression bias." You will also gain crucial skills for the modern landscape, including how to successfully manage and brand your company during a virtual interview, overcoming technological and ambiance challenges. Finally, modules provide guidance on developing interview scorecards, asking legally compliant questions, and adopting a DEI (Diversity, Equity, and Inclusion) focus to build a diverse, high-performing workforce.
Courses in this Section:
Interviewing Checklist
Course Duration - 7 min
Our Interviewing Checklist course will help make the hiring process more efficient. Find the best candidate for the job with techniques designed to help you develop a legal, organized, and savvy approach to hiring. We’ll cover preparations before an interview, including effective and ethical interview questions. Next, we will discuss how to conduct yourself during an interview to not only focus on the best candidate, but to sell the merits of your organization. Tips for post-interview documentation, review, and follow-up communication are also provided. This Interviewing Checklist video course walks you through a comprehensive checklist you will be able to apply directly to your own interviewing procedures. Use the downloadable course summary as a handy reference tool and take the accompanying online quiz to evaluate your retention of key interview strategies.
Course Objectives:
- Craft compelling and ethical interview questions to identify the most promising candidates
- Demonstrate professionalism by being organized and on-task while conducting interviews
- Develop a thorough post-interview process for administrative and legal purposes
Talent Acquisition: Behavioral Interviewing
Course Duration - 13 min
Making your hires successful requires a lot of work. There is a science to identify talent that matches the needs and culture of your organization. The process of interviewing candidates based on behavioral questions is a proven way of pinpointing the best-qualified applicants. In this course, we will review the whys and hows of using this popular interviewing practice so that you can make the most of its benefits.
Course Objectives:
- Determine what behavioral interview is
- Enlist steps to prepare for the behavioral interview
- Create questions using STAR model
- Conduct behavioral interviews
How to Conduct a Virtual Interview
Course Duration - 15 min
The virtual interview can be a challenging and difficult process if you don’t prepare properly. You may face many challenges, such as technological, ambiance related issues. However, to convene a successful interview, it is important to overcome these challenges. Branding your company is also one of the challenges you may face when conducting virtual interviews. Home setup throws various sets of challenges, which one must overcome to have a successful virtual interview. In this course, you will learn to overcome the challenges faced in conducting a successful virtual interview.
Course Objectives:
- Identify the requisites of a pre-interview process
- List best practices while conducting interview virtually
- Identify post interview actionable
Effective Interviewing
Course Duration - 28 min
One of the most important decisions a company can make is hiring new employees. Good hiring decisions can make or break teams and can have a direct impact on a company's bottom line. Additionally, increasing diversity in hiring is about more than simple fair hiring practices. Research shows diverse teams make faster decisions and are more innovative. This class is designed to assist managers, supervisors, and HR staff in improving interviewing skills.
Course Objectives:
- Identify and overcome unconscious bias
- Build more effective job descriptions
- Plan smart interview questions
- Develop and use interview scorecards
- Prepare yourself for the interview
- Set candidates at ease
- Conduct the interview
- Sell the position and make a final decision
Conducting Exceptional Interviews
Course Duration - 45 min
Hiring the right people might be the single most important factor in determining the future success of your company. Great employees can take you and your organization to the next level, while poor ones can easily bring your forward progress to a screeching halt. Conducting Exceptional Interviews will provide you with a simple yet comprehensive approach to help ensure that your next hires are the right ones for you – and don’t worry, each lesson is just as entertaining as it is educational. So whether you’re about to sit on the other side of the desk for your first interview or are a seasoned professional, Conducting Exceptional Interviews will give you serious solutions in a seriously funny way.
Course Objectives:
- Determine the kinds of questions you should ask (and avoid)
- Identify what to listen for in a candidate’s answer
- Demonstrate how to take high-quality notes through the interview
- Determine how to effectively rate different candidates according to your particular needs
Controlling Bias in Performance-based Hiring Interviews
Course Duration - 18 min
More hiring mistakes are made in the first 30 minutes of the face-to-face interview than at any other time. Most interviewers unconsciously react to the candidate’s first impression, good and bad. If you’ve ever hired someone who makes a great first impression but doesn’t deliver the results needed, you’ve experienced one side of this first impression bias problem firsthand. On the flip side, who knows how many great candidates you might have lost because they weren’t “first impression perfect.” In this course from the creator of performance-based hiring, Lou Adler, you’ll learn techniques to conduct more objective interviews and become aware of your own biases. By increasing your objectivity, you’ll stop hiring people who are long on presentation and personality but short on ability.
Course Objectives:
- Describe the different types of interview biases
- Implement 10 techniques to increase your objectivity during an interview
- Differentiate between the macro and micro approaches to controlling bias
- Identify your own interview biases and ways you can control them during actual interviews
Interviewing with a DEI Focus
Course Duration - 19 min
Hiring a diverse workforce helps organizations understand and empathize with the diversity of the communities and customers they serve. Diversity also brings multiple perspectives and approaches, which ultimately enhances creativity and problem solving to successfully fulfill an organization’s mission. But to acquire a true diverse workforce, you need to look at your hiring practices. One area to focus on is using interview questions that help you better understand a candidate’s knowledge and interest in DEI, while also learning more about the diversity of their lived experiences. In this course, you’ll be introduced to specific questions you can use during your interview process to identify candidates with varied experiences and skills to help build your diverse workforce.
Course Objectives:
- Identify the types of questions you can and cannot ask during an interview
- Distinguish between different types of questions for examining aspects of experience and knowledge
- List ways to assess bias for a fairer interview process
Interviewing Checklist
Course Duration - 7 min
Our Interviewing Checklist course will help make the hiring process more efficient. Find the best candidate for the job with techniques designed to help you develop a legal, organized, and savvy approach to hiring. We’ll cover preparations before an interview, including effective and ethical interview questions. Next, we will discuss how to conduct yourself during an interview to not only focus on the best candidate, but to sell the merits of your organization. Tips for post-interview documentation, review, and follow-up communication are also provided. This Interviewing Checklist video course walks you through a comprehensive checklist you will be able to apply directly to your own interviewing procedures. Use the downloadable course summary as a handy reference tool and take the accompanying online quiz to evaluate your retention of key interview strategies.
Course Objectives:
- Craft compelling and ethical interview questions to identify the most promising candidates
- Demonstrate professionalism by being organized and on-task while conducting interviews
- Develop a thorough post-interview process for administrative and legal purposes
Talent Acquisition: Behavioral Interviewing
Course Duration - 13 min
Making your hires successful requires a lot of work. There is a science to identify talent that matches the needs and culture of your organization. The process of interviewing candidates based on behavioral questions is a proven way of pinpointing the best-qualified applicants. In this course, we will review the whys and hows of using this popular interviewing practice so that you can make the most of its benefits.
Course Objectives:
- Determine what behavioral interview is
- Enlist steps to prepare for the behavioral interview
- Create questions using STAR model
- Conduct behavioral interviews
How to Conduct a Virtual Interview
Course Duration - 15 min
The virtual interview can be a challenging and difficult process if you don’t prepare properly. You may face many challenges, such as technological, ambiance related issues. However, to convene a successful interview, it is important to overcome these challenges. Branding your company is also one of the challenges you may face when conducting virtual interviews. Home setup throws various sets of challenges, which one must overcome to have a successful virtual interview. In this course, you will learn to overcome the challenges faced in conducting a successful virtual interview.
Course Objectives:
- Identify the requisites of a pre-interview process
- List best practices while conducting interview virtually
- Identify post interview actionable
Effective Interviewing
Course Duration - 28 min
One of the most important decisions a company can make is hiring new employees. Good hiring decisions can make or break teams and can have a direct impact on a company's bottom line. Additionally, increasing diversity in hiring is about more than simple fair hiring practices. Research shows diverse teams make faster decisions and are more innovative. This class is designed to assist managers, supervisors, and HR staff in improving interviewing skills.
Course Objectives:
- Identify and overcome unconscious bias
- Build more effective job descriptions
- Plan smart interview questions
- Develop and use interview scorecards
- Prepare yourself for the interview
- Set candidates at ease
- Conduct the interview
- Sell the position and make a final decision
Conducting Exceptional Interviews
Course Duration - 45 min
Hiring the right people might be the single most important factor in determining the future success of your company. Great employees can take you and your organization to the next level, while poor ones can easily bring your forward progress to a screeching halt. Conducting Exceptional Interviews will provide you with a simple yet comprehensive approach to help ensure that your next hires are the right ones for you – and don’t worry, each lesson is just as entertaining as it is educational. So whether you’re about to sit on the other side of the desk for your first interview or are a seasoned professional, Conducting Exceptional Interviews will give you serious solutions in a seriously funny way.
Course Objectives:
- Determine the kinds of questions you should ask (and avoid)
- Identify what to listen for in a candidate’s answer
- Demonstrate how to take high-quality notes through the interview
- Determine how to effectively rate different candidates according to your particular needs
Controlling Bias in Performance-based Hiring Interviews
Course Duration - 18 min
More hiring mistakes are made in the first 30 minutes of the face-to-face interview than at any other time. Most interviewers unconsciously react to the candidate’s first impression, good and bad. If you’ve ever hired someone who makes a great first impression but doesn’t deliver the results needed, you’ve experienced one side of this first impression bias problem firsthand. On the flip side, who knows how many great candidates you might have lost because they weren’t “first impression perfect.” In this course from the creator of performance-based hiring, Lou Adler, you’ll learn techniques to conduct more objective interviews and become aware of your own biases. By increasing your objectivity, you’ll stop hiring people who are long on presentation and personality but short on ability.
Course Objectives:
- Describe the different types of interview biases
- Implement 10 techniques to increase your objectivity during an interview
- Differentiate between the macro and micro approaches to controlling bias
- Identify your own interview biases and ways you can control them during actual interviews
Interviewing with a DEI Focus
Course Duration - 19 min
Hiring a diverse workforce helps organizations understand and empathize with the diversity of the communities and customers they serve. Diversity also brings multiple perspectives and approaches, which ultimately enhances creativity and problem solving to successfully fulfill an organization’s mission. But to acquire a true diverse workforce, you need to look at your hiring practices. One area to focus on is using interview questions that help you better understand a candidate’s knowledge and interest in DEI, while also learning more about the diversity of their lived experiences. In this course, you’ll be introduced to specific questions you can use during your interview process to identify candidates with varied experiences and skills to help build your diverse workforce.
Course Objectives:
- Identify the types of questions you can and cannot ask during an interview
- Distinguish between different types of questions for examining aspects of experience and knowledge
- List ways to assess bias for a fairer interview process
COMMUNICATION AND LISTENING
Section Duration - 5 Courses, 1 hr 15 min
In the recruiting field, the ability to communicate effectively and listen critically is paramount for building trust and successful talent pipelines. This section focuses on developing these core interpersonal skills so learners can significantly increase the impact of their communications and build stronger professional relationships. You will move beyond simply talking or writing to master key practical tips for clear expression, understanding the power of body language, and crafting professional communications like effective emails.
A core pillar of this curriculum is mindful listening, teaching recruiters how to be active and appreciative listeners to build strong candidate rapport. The modules cover essential interviewing techniques, such as the importance of listening more than talking to avoid leading candidates and ensure accurate evaluation. Finally, you will learn the critical skill of handling miscommunication through the Inclusion in Action framework—understanding the difference between intent and impact—to consciously assume positive intent, respond effectively when misunderstandings occur, and foster a more inclusive workplace.
Courses in this Section:
Communication Skills
Course Duration - 8 min
Improving your communication skills will help you in both your professional and your private life. It’s not just about the way you write or talk, there are several more steps you can take to improve your communication skills. In this short module we look at some key practical communication tips.
Course Objectives:
- Increase the impact of your communications
- Build better relationships through communication
Conducting Exceptional Interviews: Listen More Than You Talk!
Course Duration - 10 min
Once you’ve asked a candidate something, it’s important that you give him or her the opportunity to answer. Proper listening skills are critical in order to know if the person you’re interviewing is the right fit for you. This video course will help you develop those skills and avoid inadvertently leading your candidates toward unhelpful answers. A training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way.
Course Objectives:
- Demonstrate the importance of listening during an interview
- Identify the key things you should be listening for from applicants
Communicating Effectively
Course Duration - 30 min
Effective communication is one of the most important life skills we can learn, and yet it’s not something most people put a lot of effort into. We accept that some people are naturally good at public speaking, or are really good at getting their point across in meetings. The truth is, effective communication is a skill, and like any skill, with practice, you can improve. This course will provide you with the necessary knowledge, skills, and confidence to be an effective communicator.
Course Objectives:
- Build relationships with others by understanding how body language works
- Listen closely to others and ask questions that engage the other person
- Write professional emails that communicate ideas clearly
Mindful Listening for Relationship Building
Course Duration - 15 min
Trust is the basis for strong relationships. It builds when one person feels heard and understood by another. In the Mindful Listening for Relationship Builders course, you will learn simple yet effective techniques for becoming an active and appreciative listener to build strong personal and professional relationships.
Course Objectives:
- Develop active listening skills to build better relationships
- Illustrate verbal and non-verbal ways to establish rapport
- Utilize mindfulness techniques to become a better listener
- Grow relationship building confidence and skill
Inclusion in Action Skill: Be Aware of Intent and Impact
Course Duration - 12 min
Inclusion in Action Skill 6: Be Aware of Intent and Impact represents the sixth skill in the Inclusion in Action series. By being aware of intent and impact, you will be better able to avoid interpersonal miscommunication. Skill 6 is about consciously assuming best intentions in the workplace and understanding how to effectively respond when intent is misinterpreted and/or harm is caused. The goal of the Inclusion in Action series is to learn 9 Skills for inclusion in order to interrupt one's common patterns of thought and behavior, which are often influenced by unconscious biases. This course provides a foundation for your diversity, equity and inclusion (DEI) work to promote allyship, bystander intervention, and inclusive leadership.
Course Objectives:
- Identify the importance of assuming positive intent
- Determine how to turn interpersonal mistakes into an opportunity to discuss, recover and grow
- Speak up to let someone know you were hurt and if you said something, learn how to respond when your intent is misinterpreted
Communication Skills
Course Duration - 8 min
Improving your communication skills will help you in both your professional and your private life. It’s not just about the way you write or talk, there are several more steps you can take to improve your communication skills. In this short module we look at some key practical communication tips.
Course Objectives:
- Increase the impact of your communications
- Build better relationships through communication
Conducting Exceptional Interviews: Listen More Than You Talk!
Course Duration - 10 min
Once you’ve asked a candidate something, it’s important that you give him or her the opportunity to answer. Proper listening skills are critical in order to know if the person you’re interviewing is the right fit for you. This video course will help you develop those skills and avoid inadvertently leading your candidates toward unhelpful answers. A training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way.
Course Objectives:
- Demonstrate the importance of listening during an interview
- Identify the key things you should be listening for from applicants
Communicating Effectively
Course Duration - 30 min
Effective communication is one of the most important life skills we can learn, and yet it’s not something most people put a lot of effort into. We accept that some people are naturally good at public speaking, or are really good at getting their point across in meetings. The truth is, effective communication is a skill, and like any skill, with practice, you can improve. This course will provide you with the necessary knowledge, skills, and confidence to be an effective communicator.
Course Objectives:
- Build relationships with others by understanding how body language works
- Listen closely to others and ask questions that engage the other person
- Write professional emails that communicate ideas clearly
Mindful Listening for Relationship Building
Course Duration - 15 min
Trust is the basis for strong relationships. It builds when one person feels heard and understood by another. In the Mindful Listening for Relationship Builders course, you will learn simple yet effective techniques for becoming an active and appreciative listener to build strong personal and professional relationships.
Course Objectives:
- Develop active listening skills to build better relationships
- Illustrate verbal and non-verbal ways to establish rapport
- Utilize mindfulness techniques to become a better listener
- Grow relationship building confidence and skill
Inclusion in Action Skill: Be Aware of Intent and Impact
Course Duration - 12 min
Inclusion in Action Skill 6: Be Aware of Intent and Impact represents the sixth skill in the Inclusion in Action series. By being aware of intent and impact, you will be better able to avoid interpersonal miscommunication. Skill 6 is about consciously assuming best intentions in the workplace and understanding how to effectively respond when intent is misinterpreted and/or harm is caused. The goal of the Inclusion in Action series is to learn 9 Skills for inclusion in order to interrupt one's common patterns of thought and behavior, which are often influenced by unconscious biases. This course provides a foundation for your diversity, equity and inclusion (DEI) work to promote allyship, bystander intervention, and inclusive leadership.
Course Objectives:
- Identify the importance of assuming positive intent
- Determine how to turn interpersonal mistakes into an opportunity to discuss, recover and grow
- Speak up to let someone know you were hurt and if you said something, learn how to respond when your intent is misinterpreted
COMMUNICATING AND WORKING VIRTUALLY
Section Duration - 5 Courses, 1 hr 12 min
In today’s distributed workforce, mastery of virtual communication and remote work strategies is essential for recruiters to maintain productivity and team cohesion. This section equips learners with the necessary skills to effectively transition traditional interpersonal interactions into a digital environment. You will gain practical expertise in the proper etiquette for virtual meetings, including how to handle introductions on conference and video calls, ensuring the same level of courtesy and professionalism as face-to-face interactions.
The curriculum provides critical training for both new and veteran remote workers, focusing on methods to not only maintain but increase productivity while working from home. Key modules cover essential skills for remote success, such as developing personal time management strategies, leveraging project management tools, and effectively running a collaborative and productive virtual meeting. Furthermore, you will learn vital techniques for supporting personal wellbeing and tackling stress, ensuring sustained output and high spirits while working remotely.
Courses in this Section:
Proper Introductions: 02. Virtual Introductions
Course Duration - 6 min
Learn how to introduce yourself and others in a virtual environment with the tips in this elearning course, Virtual Introductions. In the course we will discuss how introductions are handled on conference and video calls and review the correct way to make introductions. We'll go over how to decide on priority, who should do the introducing, and how to handle introductions when someone is late.
Course Objectives:
- Determine who is responsible for introductions
- Introduce all members of the group and allow them to speak
- Obtain permission from both parties when introducing by email
TrainingBriefs® Virtual Meeting Etiquette
Course Duration - 6 min
Online meetings for remote working staff are essential for making connections. With a conference call or a simple click of a web meeting link, you can carry out everything from sales presentations to team status updates. Oh, and let’s not forget video conferencing. With a webcam you can even feel like you’re in the same room! But, have you stopped to consider your meeting etiquette? Remember, while the online meetings are seen by many as a fairly informal, when used to conduct workplace business, it still requires the same courtesies that you would have when dealing with colleagues face-to-face.
Course Objectives:
- Identify the differences between face-to-face meetings and their online equivalents
- Identify the business etiquette required, so you can have a successful and productive web meeting
Remote Teams: Staying Productive
Course Duration - 10 min
Working from home can unleash greater productivity, but only when remote workers have the skillset to manage their workload without direct supervision. Many workers used to the regulated environment of the office simply don't know how to manage their own time, or to find a work-life balance that suits them. Meanwhile remote leaders frequently struggle to supervise and drive productivity at a distance. When these problems occur, not only productivity but also wellbeing suffers. “Remote Teams: Staying Productive” equips remote workers and leaders with the tools and knowledge they need to not only maintain but increase productivity while working from home.
Course Objectives:
- Balance work- and home-life
- Develop personal time management strategies
- Use project management tools to drive productivity
Working in a Virtual Team: Running an Effective Virtual Meeting (Remote Workers)
Course Duration - 20 min
Learn how to run great virtual meetings. With the right approach, virtual meetings can be more collaborative and productive than “real-world” meetings. This course will provide you with detailed tips and strategies for making the most of the technology available to meeting-leaders and managers.
Course Objectives:
- Prepare for a virtual meeting
- Choose the right technology for your meeting
- Make your virtual meeting productive and collaborative
- Follow up on a virtual meeting
Remote Working 101 (Global)
Course Duration - 30 min
The world is changing fast. Many of us are working from home for the first time and discovering the challenges this can bring. Whether you’re a total newbie or remote working veteran, you will benefit from these 10 essential lessons. Learn skills that will keep you productive and help to support your wellbeing. Come aboard and we’ll keep your output (and your spirits) high!
Course Objectives:
- Work collaboratively
- Use technology to communicate
- Tackle stress and cope with low moods
- Discover mental health warning signs
- Be personally productive and to manage your time
Proper Introductions: 02. Virtual Introductions
Course Duration - 6 min
Learn how to introduce yourself and others in a virtual environment with the tips in this elearning course, Virtual Introductions. In the course we will discuss how introductions are handled on conference and video calls and review the correct way to make introductions. We'll go over how to decide on priority, who should do the introducing, and how to handle introductions when someone is late.
Course Objectives:
- Determine who is responsible for introductions
- Introduce all members of the group and allow them to speak
- Obtain permission from both parties when introducing by email
TrainingBriefs® Virtual Meeting Etiquette
Course Duration - 6 min
Online meetings for remote working staff are essential for making connections. With a conference call or a simple click of a web meeting link, you can carry out everything from sales presentations to team status updates. Oh, and let’s not forget video conferencing. With a webcam you can even feel like you’re in the same room! But, have you stopped to consider your meeting etiquette? Remember, while the online meetings are seen by many as a fairly informal, when used to conduct workplace business, it still requires the same courtesies that you would have when dealing with colleagues face-to-face.
Course Objectives:
- Identify the differences between face-to-face meetings and their online equivalents
- Identify the business etiquette required, so you can have a successful and productive web meeting
Remote Teams: Staying Productive
Course Duration - 10 min
Working from home can unleash greater productivity, but only when remote workers have the skillset to manage their workload without direct supervision. Many workers used to the regulated environment of the office simply don't know how to manage their own time, or to find a work-life balance that suits them. Meanwhile remote leaders frequently struggle to supervise and drive productivity at a distance. When these problems occur, not only productivity but also wellbeing suffers. “Remote Teams: Staying Productive” equips remote workers and leaders with the tools and knowledge they need to not only maintain but increase productivity while working from home.
Course Objectives:
- Balance work- and home-life
- Develop personal time management strategies
- Use project management tools to drive productivity
Working in a Virtual Team: Running an Effective Virtual Meeting (Remote Workers)
Course Duration - 20 min
Learn how to run great virtual meetings. With the right approach, virtual meetings can be more collaborative and productive than “real-world” meetings. This course will provide you with detailed tips and strategies for making the most of the technology available to meeting-leaders and managers.
Course Objectives:
- Prepare for a virtual meeting
- Choose the right technology for your meeting
- Make your virtual meeting productive and collaborative
- Follow up on a virtual meeting
Remote Working 101 (Global)
Course Duration - 30 min
The world is changing fast. Many of us are working from home for the first time and discovering the challenges this can bring. Whether you’re a total newbie or remote working veteran, you will benefit from these 10 essential lessons. Learn skills that will keep you productive and help to support your wellbeing. Come aboard and we’ll keep your output (and your spirits) high!
Course Objectives:
- Work collaboratively
- Use technology to communicate
- Tackle stress and cope with low moods
- Discover mental health warning signs
- Be personally productive and to manage your time
TIME MANAGEMENT
Section Duration - 6 Courses, 1 hr 41 min
Effective time management is a critical skill that directly impacts a recruiter's productivity, performance, and overall well-being. This section delivers a comprehensive set of practical tips and strategies designed to help learners gain control over their demanding schedules and reduce unnecessary stress. You will learn to move past simply "being at work" to actively being productive, transforming how you approach your daily tasks and priorities.
The modules introduce fundamental tools, including how to conduct a Time Audit and systematically analyze current time usage, alongside expert techniques from management thought leaders like Stephen Covey and Peter Drucker. You will master effective methods to prioritize your tasks, utilize the 80/20 rule, and create a robust time management schedule that focuses energy on your Circle of Influence and combats distractions. Ultimately, this course empowers you to define and set goals, develop more efficient work habits, and achieve more by maximizing every hour of your workday.
Courses in this Section:
Time Management Tips
Course Duration - 8 min
Are you often late? Have too much to do? We all can feel like that, but if you learn to better manage your relationship with time, these problems can be solved. This short module focuses on some key practical tips to give you more control over your time.
Course Objectives:
- Improve your time management
- Develop a method for keeping track of and prioritising your tasks
Time Management (Global)
Course Duration - 10 min
Ever had to deal with someone who is just never on time? It’s frustrating, right? I’ll let you in on a secret: When I make plans with my partner, I always tell them that we need to leave an hour before we actually do. That way, we always get out on time. But keep that under your hat, ok? Anyway, when it comes to working, managing your time properly is key. How many times have important targets or sales been missed simply because you don’t have the time to deal with it right now? Letting your work build up can also create unnecessary stress and other problems too. Using this course, you can finally get on top of it. We’re giving you the gift of time.
Course Objectives:
- Recognise the importance of managing your time effectively
- Identify tips to improve your productivity
- Prioritise your tasks
Brain Bites: Time Management
Course Duration - 10 min
Take Back Your Day – Learn how to reduce distractions and focus on priorities to get more done. Do you ever wonder how some people get so much done, and others struggle to cross one item off a to-do list? While everyone is given the same twenty-four hours every day, how you use them is up to you. In this mini course, we’ll look at tips from some of the world’s top experts in time management, including Stephen Covey, Dave Crenshaw, Peter Drucker, and Tim Ferriss.
Course Objectives:
- Conduct a Time Audit
- Identify your Priorities
- Discuss the benefits of focusing on your Circle of Influence
- List three key elements of a useful To-Do List
- Use the 80/20 rule to connect your priorities to your energy level and manage your To-Do List and interruptions
- Identify Time Wasters and discuss how batching can improve productivity
Better Business Behavior: Time Management
Course Duration - 10 min
This course highlights the subtle but important difference between being at work and being productive at work. You’ll also get a math lesson, learn some fascinating history, and hear one of the best raps ever performed in an office setting. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way.
Course Objectives:
- Determine how to be more productive at work
- Acquire multiple strategies for time management based on the type, length, and importance of the work that needs doing
Time Management
Course Duration - 20 min
Learn how to get more done in a day. This time management course equips you with the key tools of time management, which can not only make you more productive, but also reduce your stress and make you more confident in your work.
Course Objectives:
- Define and set goals
- Prioritize your tasks
- Create an effective time management schedule
- Plan for risk and uncertainty
- Develop more efficient work habits
Time Management (UK)
Course Duration - 43 min
Unlike most things in life, we can’t buy more time! What we can do is develop some skills and habits that will help us make the most of our time. This course offers a time management process to follow along with a set of skills and habits to develop that will help you get control of your time.
Course Objectives:
- Identify the benefits of managing time personally and professionally
- Systematically analyse the way time is spent currently
- Evaluate current time management skills in business
- Identify prime time
- Describe how setting objectives drive results
- Set effective objectives using SMART or a similar approach
Time Management Tips
Course Duration - 8 min
Are you often late? Have too much to do? We all can feel like that, but if you learn to better manage your relationship with time, these problems can be solved. This short module focuses on some key practical tips to give you more control over your time.
Course Objectives:
- Improve your time management
- Develop a method for keeping track of and prioritising your tasks
Time Management (Global)
Course Duration - 10 min
Ever had to deal with someone who is just never on time? It’s frustrating, right? I’ll let you in on a secret: When I make plans with my partner, I always tell them that we need to leave an hour before we actually do. That way, we always get out on time. But keep that under your hat, ok? Anyway, when it comes to working, managing your time properly is key. How many times have important targets or sales been missed simply because you don’t have the time to deal with it right now? Letting your work build up can also create unnecessary stress and other problems too. Using this course, you can finally get on top of it. We’re giving you the gift of time.
Course Objectives:
- Recognise the importance of managing your time effectively
- Identify tips to improve your productivity
- Prioritise your tasks
Brain Bites: Time Management
Course Duration - 10 min
Take Back Your Day – Learn how to reduce distractions and focus on priorities to get more done. Do you ever wonder how some people get so much done, and others struggle to cross one item off a to-do list? While everyone is given the same twenty-four hours every day, how you use them is up to you. In this mini course, we’ll look at tips from some of the world’s top experts in time management, including Stephen Covey, Dave Crenshaw, Peter Drucker, and Tim Ferriss.
Course Objectives:
- Conduct a Time Audit
- Identify your Priorities
- Discuss the benefits of focusing on your Circle of Influence
- List three key elements of a useful To-Do List
- Use the 80/20 rule to connect your priorities to your energy level and manage your To-Do List and interruptions
- Identify Time Wasters and discuss how batching can improve productivity
Better Business Behavior: Time Management
Course Duration - 10 min
This course highlights the subtle but important difference between being at work and being productive at work. You’ll also get a math lesson, learn some fascinating history, and hear one of the best raps ever performed in an office setting. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way.
Course Objectives:
- Determine how to be more productive at work
- Acquire multiple strategies for time management based on the type, length, and importance of the work that needs doing
Time Management
Course Duration - 20 min
Learn how to get more done in a day. This time management course equips you with the key tools of time management, which can not only make you more productive, but also reduce your stress and make you more confident in your work.
Course Objectives:
- Define and set goals
- Prioritize your tasks
- Create an effective time management schedule
- Plan for risk and uncertainty
- Develop more efficient work habits
Time Management (UK)
Course Duration - 43 min
Unlike most things in life, we can’t buy more time! What we can do is develop some skills and habits that will help us make the most of our time. This course offers a time management process to follow along with a set of skills and habits to develop that will help you get control of your time.
Course Objectives:
- Identify the benefits of managing time personally and professionally
- Systematically analyse the way time is spent currently
- Evaluate current time management skills in business
- Identify prime time
- Describe how setting objectives drive results
- Set effective objectives using SMART or a similar approach
Essential Career Skills Pack
Productivity and Time Management
Course Duration - 30 min
It seems that there is never enough time in the day. But, since we all get the same 24 hours, why is it that some people achieve so much more with their time than others? This course will explain how to plan and prioritize tasks, so that we can make the most of the limited time we have. By using the time-management techniques in this course, you can improve your ability to function more effectively – even when time is tight and pressures are high. So, by the end of the course you will have the knowledge, skills and confidence to be an effective manager of your time.
Course Objectives:
Course Objectives:
- Set your priorities to better manage your time
- Improve your productivity by sharpening your focus and multitasking effectively
Detailed Course Outline:
Detailed Course Outline:
- Productiity & Time Management
- Prioritization
- Getting Things Done
- Procrastination
- Multitasking & Focus
- Summary
Basic Digital Skills
Course Duration - 13 min
With the rise of digital transformation and technology, having a basic digital literacy is essential for all types of jobs, regardless of the industry. To stay competitive and be successful in the workplace, enhancing your digital skills should be a top priority.
Course Objectives:
Course Objectives:
- Recall the essential digital skills framework
- Elaborate on the toolkit of essential digital skills
- Identify how to develop or improve your digital skills
Detailed Course Outline:
Detailed Course Outline:
- The Essential Digital Skills Framework
- The Toolkit of Essential Digital Skills
- Developing Digital Skills
- Summary
4 Ways to Boost Creativity
Course Duration - 30 min
The digital economy is opening up ways for everyone to be creative. It doesn’t just mean being artistic – it’s more about ideas, solutions, alternatives, incremental improvements. Peter Quarry and Eve Ash discuss ways that mental capacity can be developed, perspectives changed, group power leveraged and making things actually happen.
Course Objectives:
Course Objectives:
- Define creativity
- Think outside the box
- Develop the right mental attitude
- Leverage the power of groups
- Ensure managers make it happen
Detailed Course Outline:
Detailed Course Outline:
- What is Creativity at Work?
- Learn to Think Outside the box
- Develop the Right Mental Capacity
- Laverage the Power of Groups
- Ensure Managers Make It Happen
- Summary
The 11 Essential Career Soft Skills
Course Duration - 1 hr 10 min
Soft Skills are the traits, characteristics, habits, and skills needed to survive and thrive in the modern work world. Soft skills aren't usually taught in school, but you will learn them all here in this course. Are you someone that other people in your organization and industry like to work with, collaborate with and partner with? Are you seen as a valuable asset to any new project that comes along?
This soft skills training course will teach you how to develop the skills that can make the difference between a lackluster career that tops out at middle management versus one that lands you in the executive suite. Or to wherever you define career success. So many soft skills seem like common sense at first glance, but they are not commonly applied by most workers. This soft skills training course will give you an edge over your competitors. It will also make your job, your career and your life more rewarding and enjoyable.
Course Objectives:
Course Objectives:
- Understand how to be a great communicator
- Become a stronger listene
- Appear professional to co-workers and bosses of all ages
- Avoid common career blunders that often end careers
- Manage expectations for bosses and colleagues
- Position yourself for promotions
- Make technology your asset, even if you are afraid of technology
- Avoid the Not My Job Syndrome
- Develop EQ to Match Your IQ
- Develop leadership qualities
Detailed Course Outline:
Detailed Course Outline:
- Introduction
- The Soft Tech Savvy Way to Always Be Essential
- Not My Job, And I Am Happy to Do It
- You Can Become a Master Communicator
- Feedback Video for The 11 Essential Career Soft Skills
- Become a Leader Without the Title or Formal Authority
- Your EQ Will Beat a Higher IQ
- Building Your Winning Team
- Make Every One of Your Seconds Count
- Unleash Your Inner Anthony Robbins
- Avoid Being Uncool
- Clothes Can Still Make or Break Your Career
- Conclusion The 11 Essential Career Soft Skills
- Extra: Developing Your Career Secret Sauce
Course FAQs
What is the Class Format?
This training is a self-paced eLearning course that you have access to for 6 months after purchase.
What Are Some Talent Recruiting Best Practices?
The best practices for talent recruiting can be broadly divided into two categories - creating job postings and managing unconscious bias. It is important to create effective job postings that accurately reflect the position and attract the right candidates. This should include providing clear information about job requirements, benefits, and desired qualifications of potential applicants. Employers should strive to make their job postings inclusive and accessible to all potential applicants.
Managing unconscious bias in recruiting is also essential. Unconscious biases can lead to hiring decisions that favor certain candidates over others, regardless of their qualifications or experience. Employers should take steps to reduce the impact of these biases by establishing clear criteria for evaluating candidates based on job requirements and desired qualifications. Employers should create a diverse applicant pool to choose from by proactively seeking out qualified candidates from different backgrounds.
High achievers also require special attention when it comes to recruiting practices. Employers should strive to consistently attract high-performing candidates by creating an attractive workplace culture that motivates and rewards top performers. Employers should focus on developing long-term talent acquisition and retention strategies to ensure that they are consistently able to recruit and retain top performing employees.
Creating a work culture that attracts and retains talented employees should be a priority for any organization. Employers should look for ways to create an environment that is conducive to employee development and satisfaction. This can include providing competitive compensation, offering innovative benefits and incentives, as well as creating a culture of respect and recognition for employees.
By implementing these talent recruiting best practices, employers can create an effective team of talented individuals who are motivated to perform at their highest level. This will ultimately help the organization reach its goals and achieve success.
What Are Some Ways to Use Social Media for Recruiting?
Social media can be an invaluable asset when it comes to recruiting new talent. Employers can use social media for a variety of purposes, from increasing brand awareness and driving traffic to their website, to creating a stand-out job posting that will attract potential candidates.
When utilizing social media for recruiting, employers should have a clear strategy in place. It is important to create a strong presence on social media by building up your organization’s brand and engaging with potential candidates. Employers should also consider creating content that speaks to the type of person they are looking for, such as highlighting workplace benefits or culture. Creating an effective job posting is key; employers should include details about the job, company culture, and benefits in order to make an appealing post.
By using social media for recruiting purposes, employers can expand their reach and attract a larger pool of potential candidates. Social media is also a great way to stay connected with new and current employees as well as tapping into potential leads. With its vast array of tools, employers can take advantage of the many possibilities that social media presents for recruiting new talent.
What Are Some Networking Techniques for Recruiters?
Networking is an essential skill for recruiters and a key tool in successful recruiting. It involves connecting with other professionals, forming useful relationships, and identifying potential job opportunities.
Developing effective networking techniques can help you to find the right candidates more quickly and efficiently, and help develop your own professional network. Here are some tips to help recruiters build a successful networking strategy.
Exchanging business cards is an important way to expand your network. This simple gesture can be the start of a connection that could help you find new candidates or opportunities down the line. Following up with contacts after an event or meeting is also key – it helps keep connections alive and shows people that you are genuinely interested in developing the relationship.
Networking events provide an excellent opportunity for recruiters to meet potential candidates and build relationships with other professionals. Attending industry-specific networking events or job fairs can be a great way to make connections and find out about new opportunities.
Interpersonal excellence is key when it comes to networking. Recruiters need to have excellent communication and relationship-building skills in order to make the most of networking events. Building a strong rapport with potential candidates during a meeting is important if you want them to remember you and your brand.
Managing your career also involves growing your network. Make sure that you are actively engaging on social networks such as LinkedIn and Twitter, attending professional events, and keeping in touch with contacts. This will help to ensure that you always have a wide range of people to reach out to should you need them.
Building your career growth network is a great way to stay connected with other professionals and find new opportunities. This could involve reaching out to industry influencers, seeking out mentorships, or connecting with people in other departments at your current company. These connections can help to open doors and support you throughout your career.
By developing these networking techniques, recruiters can build a successful strategy for finding the right candidate and expanding their professional network. Through exchanging business cards, attending networking events, engaging on social media, and building relationships with other professionals, recruiters can ensure they are well connected and have access to the best job opportunities.
What Are Some Legal Best Practices for Hiring and Recruiting?
When completing the hiring process, employers must ensure their practices are compliant with all applicable laws. This includes conducting job interviews that do not discriminate against any protected classes of individuals and adhering to all relevant rules and regulations regarding employee onboarding. Employers should ensure they are familiar with all state and federal guidelines associated with pre-employment screening such as background checks and drug testing.
When conducting interviews, employers should adhere to the principles of fairness throughout the entire process. This means avoiding any questions or topics that could be construed as discriminatory in nature, such as those related to marital status, sexual orientation, age or disability. Employers should also provide candidates with the same information about the job and ask the same questions of each candidate.
It is also important for employers to make sure they have an effective recruiting process in place. This includes having clear job descriptions that accurately reflect the position, advertising open positions widely, and using a consistent selection process across all candidates. Employers should document their recruitment activities by keeping records of interview notes, candidate resumes and any other relevant documentation. This can help provide a record of fair hiring practices if the employer is ever subject to legal action.
Employers must ensure that their recruiting and hiring practices comply with all applicable laws in order to protect themselves from legal liabilities. By adhering to these best practices, employers can create an effective recruiting and hiring process that is legally compliant. This will help ensure a successful onboarding experience for both the employer and new hires.
What Are Some Interviewing Best Practices for Recruiters?
When conducting interviews, recruiters need to be aware of their interviewing best practices. A recruiter should always have an interviewing checklist to ensure that they are covering all the necessary topics while staying compliant with laws and regulations. Behavioral interviewing techniques can be utilized to determine how a candidate has acted in certain situations in the past and how they may act in future scenarios. Virtual interviews require additional consideration, such as having a backup plan for video or audio and remembering to be flexible with any issues that may arise.
Effective interviewing also requires recruiters to control their own bias when it comes to making performance-based hiring decisions. Recruiters should take extra care to ensure they are not introducing any biases into the interview process, such as race, gender or religion. Recruiters should be mindful of DEI when conducting interviews and focus on creating a safe space for all applicants to express their thoughts and experiences.
By taking these considerations into account when interviewing candidates, recruiters will ensure an optimal experience for both themselves and their applicants. By using the best interviewing practices, recruiters will be better prepared to make informed decisions and place the right candidates in the right roles.
With these best practices, recruiters can confidently move forward with their interviews and ensure they select the best individuals for their organizations.
What Are Some Communication Best Practices for Recruiters?
Good recruiters will be effective communicators during the recruitment process. They should make sure they are aware of their intent and impact with every interaction. Effective communication is based on mindful listening and paying attention to body language and non-verbal cues.
Recruiters should aim to listen more than they talk when conducting interviews, in order to understand the candidate better. This will help them gauge whether the candidate is a good fit for the role and organization, as well as build rapport with them. Asking thoughtful questions that explore beyond the job requirements can be beneficial in this regard.
Inclusion should also be taken into consideration during communication to ensure that all candidates feel equally valued during the interview process. Recruiters should be aware of any unconscious bias and ensure they are providing a level playing field for all applicants. This means avoiding making assumptions about a candidate’s abilities or answers, and instead focusing on understanding them thoroughly to make an informed decision.
Communication best practices in recruitment require recruiters to focus on mindful listening and understanding the impact of their words to ensure a positive candidate experience. In this way, they can better determine if the candidate is suited for the role while making them feel included in the process.
What Are Some Virtual Recruiting Best Practices?
Virtual recruiting is now an essential part of the recruitment process. While it may be unfamiliar territory for many recruiters, virtual recruiting offers a variety of opportunities to reach potential applicants in places that may not have been accessible before. However, there are certain steps and best practices to keep in mind when conducting virtual recruiting activities.
The first step is to introduce yourself and your organization in a virtual setting. This could be through video conferencing, group chat programs, or other digital platforms. During this introduction, you should explain who you are, what role your team plays in the recruitment process, and how candidates can contact you if they need additional help.
When planning a virtual meeting, make sure to set a clear agenda and define what is expected from the recruiters. Consider the time zone of the attendees and allocate enough time for each topic. Encourage all participants to be prepared ahead of time with questions and materials they need during the meeting.
Staying productive when working on remote teams can be challenging, given that everyone is working from different locations. To ensure the success of projects, it is important to set up clear expectations and deadlines for tasks. Establish regular check-ins with team members and set aside time for social activities that will help create an environment of trust and collaboration within the team.
When running virtual meetings, aim to be as organized as possible. Start by introducing yourself and your team, set the agenda, and assign roles such as note taker and timekeeper. Remind participants to stay focused on the topic at hand by asking them to mute their microphones when they’re not speaking. At the end of the meeting, summarize key takeaways and provide action items that will keep the team on track.
Remote working requires individuals to have proper strategies in place to improve their productivity. These can include setting clear goals, developing a daily routine, taking regular breaks throughout the day, and using collaborative tools such as Skype or Slack for communication.
By following these virtual recruiting best practices, recruiters are well-equipped to handle the recruitment process in a virtual setting. Doing so will help them find the best talent for their organization, while also ensuring that everyone involved is comfortable and successful.
What Are Some Time Management Best Practices for Recruiters?
Having good time management skills can make a huge difference in the success of recruitment processes. Recruiters must be able to multitask, prioritize tasks, and manage their time effectively in order to keep up with their busy schedules. Here are some time management best practices for recruiters:
1. Set Goals
Setting goals is essential to becoming a better time manager. By setting goals, recruiters can focus their energies and prioritize tasks more efficiently. This will help to prevent spending unnecessary time on the wrong tasks.
2. Set Deadlines
It's important for recruiters to set deadlines for each task and stick to them. Making deadlines helps to ensure that tasks are completed in a timely manner.
3. Make Lists
Making lists is a great way to keep track of tasks and prioritize them accordingly. Recruiters should make daily and weekly to-do lists to ensure that tasks are accomplished in an efficient manner.
4. Track Time
It's important for recruiters to be aware of how they are spending their time. Tracking time can help recruiters identify areas where they may be wasting time and make adjustments to become more efficient.
5. Utilize Automation
Technology has made it easier for recruiters to automate repetitive tasks. Automating processes helps speed up the recruitment process and free up valuable time that can be spent on more important tasks.
6. Take Breaks
Taking breaks is essential for staying focused. Recruiters should take regular breaks throughout the day to give their minds a rest and refresh their energy levels. This will help them stay productive and efficient as they manage their recruitment processes.
These time management best practices are just the beginning. By continually evaluating processes and making changes as needed, recruiters can ensure that they are using their time effectively and efficiently. Doing so will help them to become more successful in their recruitment efforts.
By implementing these time management best practices, recruiters can streamline their processes and become more efficient in their recruitment efforts. As a result, they will be able to accomplish goals in a timely manner and improve overall business performance.
Related Business Management Information:
How Much Do Business Management Training Courses Cost?
Self-Paced Business Management eLearning courses cost $200 at the starting point per student. Group purchase discounts are available.
What Business Management Skills Should I Learn?
A: If you are wondering what Business Management skills are important to learn, we've written a Business Management Skills and Learning Guide that maps out Business Management skills that are key to master and which of our courses teaches each skill.
Where Can I Learn More About Business Management?
Business Management Blogs
- Business Management blog - Keap
- Business Administration and Management Blog | TUW
- Harvard Business Review - Ideas and Advice for Leaders
- Stories, Insights, and News | Business Management - edX Blog
Business Management User Groups
Business Management Online Forums
Explore Management Training Classes Near Me:
Certstaffix Training offers self-paced eLearning courses for Business Management, ideal for those looking for convenient and flexible learning options. With these online classes, you can save time trekking to and from a physical class location by taking courses remotely. Have the ability to learn when it's most convenient for you with our eLearning courses – no more worrying about searching for "Business Management classes near me" and commuting long distances. Take advantage of our online Business Management classes today to get the education you need quickly. Start learning today and see how Certstaffix Training can help you reach your goals.
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