Microsoft Outlook - Level 1 Course

Course Details:

Length: 1 day

Price: $275/person (USD)

Bundle & Save: View Bundle

Group Price: Request Quote

Training Reviews

Course Features:

Live Instructor Teaching

Certificate of Completion

Digital Badge

Courseware: Print

Free 6 Month Online Retake

Hands-On Learning?: Yes

Software Lab Included?: Yes

Delivery Methods:

Live Online

Individuals and Groups
@ Your Location

Onsite for Teams

Group Teams
@ Your Organization

This is an instructor-led course. It is taught by an instructor live online or at organizations for groups.
For team training, we can teach onsite at your office or private live online.


Course Overview

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Outlook® to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages; manage your contact information; schedule appointments and meetings; create tasks and notes for yourself; and customize the Outlook interface to suit your working style.

Register Early: Registration Deadline is 2 Weeks Prior to Class Start.

Course Notes

Versions That Can Attend: Desktop Version of Office 2021, 365, 2019, 2016 (Microsoft Windows PC or Macintosh)
Course Taught With: Desktop Version of Office version 365 (Microsoft Windows PC) Software and Courseware

Knowledge Prerequisites

• To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to start programs, switch between programs, locate saved files, close programs, and use a browser to access websites. You can obtain this level of skills and knowledge by taking the Windows for End Users Course.

Suggested Follow-Ons

Outlook - Level 2

Related Certifications

MOS: Microsoft Outlook Association Certification

Certification Notes: Certification exams are administered by third party testing companies. Our courses prepare you for the certification exam, which is an additional fee paid to the testing provider. You must contact the corresponding testing provider to take a certification exam.


Course Topics

Lesson 1: Getting Started with Outlook
  • Topic A: Navigate the Outlook Interface
  • Topic B: Work with Messages
  • Topic C: Access Outlook Help
  • Topic D: Navigate Outlook on the Web
Lesson 2: Formatting Messages
  • Topic A: Add Message Recipients
  • Topic B: Check Spelling and Grammar
  • Topic C: Format Message Content
Lesson 3: Working with Attachments and Illustrations
  • Topic A: Attach Files and Outlook Items
  • Topic B: Add Illustrations to Messages
  • Topic C: Manage Automatic Message Content
Lesson 4: Customizing Message Options
  • Topic A: Customize Reading Options
  • Topic B: Track Messages
  • Topic C: Recall and Resend Messages
Lesson 5: Organizing Messages
  • Topic A: Mark Messages
  • Topic B: Organize Messages in Folders
Lesson 6: Managing Contacts
  • Topic A: Create and Edit Contacts
  • Topic B: View and Print Contacts
Lesson 7: Working with the Calendar
  • Topic A: View the Calendar
  • Topic B: Create Appointments
  • Topic C: Schedule Meetings
  • Topic D: Print the Calendar
Lesson 8: Working with Tasks and Other Apps
  • Topic A: Create Tasks
  • Topic B: Work with Other Apps
Appendix A: Mapping Course Content to Microsoft Outlook (Microsoft 365 Apps and Office 2019): Exam MO-400

Course FAQs

What Are the Available Class Formats?

This course is taught by a live instructor and is available in two class formats:

  1. Live Online for Individuals
  2. Onsite/Online for Private Groups

What Are Microsoft Outlook Layout Basics?

Microsoft Outlook layout basics include the Inbox, Calendar, Contacts, Tasks, and Notes sections. In addition to these basic sections, you can also access Outlook options such as Settings and Mail Rules. To navigate between the different sections of Outlook effectively, it is important to understand how they are laid out.

  • The Inbox contains all emails you have received, as well as your drafts and sent items. You can sort by sender, subject line, or date. To view the contents of an email, simply click on it.
  • The Calendar section of Outlook is a great tool for managing appointments, setting reminders, and organizing events. It allows you to quickly add new events and view existing ones.
  • The Contacts section allows you to store contact information for people with that you communicate often. You can add new contacts, delete existing contacts, and search for contacts quickly.
  • The Tasks section is a great way to keep track of any tasks or assignments that need to be completed. You can assign due dates and prioritize tasks, as well as mark them as completed.
  • The Notes section of Outlook is a useful tool for quickly jotting down ideas, thoughts, and other important items. It is easy to add new notes and find existing ones.

Knowing how to navigate effectively between the different sections of Outlook will help you to make the most out of this powerful program.

What Are Microsoft Outlook Modules?

Microsoft Outlook is a powerful organizational tool that comes with several modules. These modules provide features to help you manage emails, contacts, calendars, tasks, and more. The following are the main Microsoft Outlook modules:

  • Mail Module: Manage emails from multiple accounts in one place. Includes rules for organizing messages and archiving older emails.
  • Calendar Module: Manage events, appointments, and meetings in one place. Includes options to set reminders and alerts for upcoming events.
  • Contacts Module: Store contact information, including addresses, phone numbers, and email addresses. Also includes the ability to create groups of contacts for the quick distribution of messages or emails.
  • Tasks Module: Create and manage lists of tasks and assign them to other individuals. Includes options to set reminders and due dates for tasks.
  • Notes Module: Store notes related to contacts, projects, or events. This can be used as a reference tool when needed.

These modules are designed to help you organize and manage your emails, contacts, calendars, tasks, and more in one easy-to-use program. With each module providing a different set of features, you can customize Outlook to fit your organizational needs. Additionally, you can use various features within each module to further tailor the way you work with Microsoft Outlook. By taking advantage of all the modules and features available, you can increase your productivity and better manage your data. With Microsoft Outlook as a powerful organizational tool, you'll be able to do more in less time.

What Are Microsoft Outlook Sending and Receiving Functions?

Microsoft Outlook is a powerful email and personal information management program that provides users with efficient ways to manage their data. The sending and receiving functions of Microsoft Outlook make it easy for users to stay connected with coworkers, family, friends, and customers.

The sending function in Microsoft Outlook allows you to easily send emails on the go or from the comfort of your own home. You can compose, edit, and attach documents to outbound emails with just a few clicks. Additionally, you can use Outlook’s contact list to quickly select individuals or groups from your address book and send them an email without having to type in their addresses every time.

The receiving function in Microsoft Outlook is just as convenient. All incoming emails are organized into folders that you have specified, allowing you to quickly retrieve and review them in one place. The tool also provides a “junk mail” folder for easy filtering of unwanted messages. Additionally, the program comes with several rules and settings that let you customize how you organize your inbox and filter out unwanted messages.

Overall, the sending and receiving functions of Microsoft Outlook make it an invaluable tool for staying connected with colleagues, family, friends, and customers. With its powerful features and intuitive design, you can send emails quickly and easily while keeping your inbox organized and free from clutter.

What Are Microsoft Outlook Contacts Functions?

Microsoft Outlook Contacts can be used to store contact information like email addresses, phone numbers, and pictures. This makes it easy to quickly search for contacts while also having a comprehensive list of all your contacts at your fingertips. It's also possible to group similar contacts which make categorizing them easier when sending out emails or other messages.

Furthermore, Outlook Contacts allows users to sync their contact list with other devices, such as an iPhone or Android device. This makes it easier to quickly transfer contacts from one device to another without having to manually enter the same information multiple times. In addition, Outlook Contacts integrates seamlessly with Microsoft Office applications like Word or Excel and can be used to quickly access contacts when needed.

Ultimately, Microsoft Outlook Contacts provides users with a powerful and reliable way to store and manage their contacts.

What Is Microsoft Outlook Scheduling Management?

Microsoft Outlook Scheduling Management is a tool designed to help businesses streamline and automate their calendar management. The program is an intuitive system that works with Microsoft Exchange Server, allowing staff to manage multiple calendars from a single interface. With this feature-rich application, users can arrange meetings or appointments, schedule resources, and services, track the availability of personnel or resources, and share calendars with others. This powerful tool also allows users to set up automatic reminders for upcoming events or tasks, as well as send out personalized notifications through email or text messages.

Through Microsoft Outlook Scheduling Management, organizations can ensure that all their internal operations are running smoothly and efficiently. By simplifying the process of keeping multiple schedules in sync, businesses can save time, reduce costs and improve their overall productivity. With its rich feature set, this powerful scheduling tool is an invaluable asset for organizations that are looking to maximize the efficiency of their operations.

What Is Microsoft Outlook Task Tracking?

Microsoft Outlook Task Tracking is a feature within the Microsoft Outlook platform that allows users to easily manage and keep track of tasks. It provides users with the ability to create and assign tasks, set deadlines, mark when tasks are completed, and more. With this feature, users can also contact collaborators on shared tasks, view task status reports in real time, and keep updated with progress alerts. Task Tracking provides users with the ability to stay organized and work efficiently, thus improving overall productivity. Overall, Microsoft Outlook Task Tracking is a valuable tool for businesses that need an efficient way to manage tasks.

By taking advantage of this feature, teams can easily collaborate on tasks as well as monitor progress with detailed reports and alerts. This will help organizations stay on top of their tasks while saving time and money in the process. Microsoft Outlook Task Tracking is an invaluable tool for any business that wants to get the most out of its resources. By using this powerful feature, organizations can maximize their efficiency and productivity to reach greater heights of success.

What Is Window Element Management in Microsoft Outlook?

Window Element Management in Microsoft Outlook is a feature that allows users to customize how their inbox appears. This includes the ability to organize, hide, and rearrange different parts of their mailbox window, such as message list view, preview pane, and folder list. Through Window Element Management, users can configure the size and position of each element within their mailbox window, enabling them to create a workspace that best suits their needs. Additionally, Window Element Management allows users to save their customized settings to quickly switch between different layouts as needed. With this powerful feature, Microsoft Outlook gives users the flexibility and control necessary for improved productivity and efficiency.

Related Microsoft Outlook Information:

How Much Do Microsoft Outlook Training Courses Cost?

Public instructor-led Microsoft Outlook course prices start at $275 per student. Group training discounts are available.

Self-Paced Microsoft Outlook eLearning courses cost $150 at the starting point per student. Group purchase discounts are available.

What Outlook Skills Should I Learn?

A: If you are wondering what Outlook skills are important to learn, we've written a Microsoft Outlook Skills and Learning Guide that maps out Outlook skills that are key to master and which of our courses teaches each skill.

Read Our Microsoft Outlook Skills and Learning Guide

How Can I Learn the Basic Features of Microsoft Outlook?

A: Learning the basic features of Microsoft Outlook starts with understanding what you need to get out of it. While Outlook is primarily an email client, its integration capability also offers features that can aid businesses in scheduling, contact management, and task delegation, among other activities. Free tutorials and guides, including those offered by Microsoft, can help individuals learn the ins and outs out of the program. To get the most out of the software, individuals can sign up for classes that walk them through the software’s functions. These courses can be structured around a certain skill level or specific Outlook features.

More Information on How to Learn the Basic Features of Microsoft Outlook

How can I improve my Outlook skills?

A: If you're looking to improve your Outlook skills, Certstaffix Training can help. We offer online classes for individuals and onsite training for groups. Our courses are designed to teach you everything from the basics to more advanced features of Outlook.

Our trainers are experts in Outlook, and they will guide you step-by-step through the training materials. You'll learn how to manage your email, calendar, contacts, and tasks effectively with Outlook. Plus, you'll get tips and tricks to make your workday smoother.

If you're ready to improve your outlook skills, Certstaffix Training is the perfect place to start. Contact us today to learn more about our Outlook training classes!

What are basic Microsoft Outlook skills?

A: Several basic skills are needed to effectively use Microsoft Outlook. These skills include organizing emails, managing contacts, scheduling appointments and tasks, and using the various features of the software to your advantage. outlook training classes can help you learn these skills and more so that you can be more productive in your work life.

Some of the basic Outlook skills that you will learn in many Outlook training classes include:

  • How to organize your email inboxes for maximum efficiency
  • How to manage your contacts list effectively
  • How to schedule appointments and tasks efficiently
  • How to use the various features of Microsoft Outlook to your advantage

Organizing your email inboxes is one of the most important aspects of using Microsoft Outlook effectively. You will learn how to create different folders for different types of emails, how to set up rules to automatically sort your emails, and how to archive old emails so that they do not take up space in your inbox.

Managing your contacts list is another important skill that you will learn in outlook training classes. You will learn how to add new contacts, how to edit existing contact information, and how to delete contacts that you no longer need. You will also learn how to create groups so that you can easily send emails to multiple recipients.

Scheduling appointments and tasks is another key skill that you will learn in outlook training classes. You will learn how to create appointments and tasks, how to assign due dates and reminders, and how to track your progress on tasks. You will also learn how to share appointments and tasks with others so that they can stay up-to-date on your schedule.

Using the various features of Microsoft Outlook to your advantage is another skill that you will learn in outlook training classes. You will learn how to use the calendar, how to set up meeting requests, and how to manage your email signatures. You will also learn how to customize Microsoft Outlook so that it meets your specific needs.

Are there classes for Outlook?

A: Yes, there are outlook training classes available to help you improve your outlook skills. Whether you want to learn how to use outlook for business or personal purposes, these classes can give you the knowledge and skills you need. Many of these classes are offered online, so you can take them at your own pace and in your own time. With outlook training, you can learn how to use all of the features of outlook and become an expert user.

Certstaffix Training offers both online and group onsite classes for Microsoft Outlook. Whether you need to learn how outlook for business or personal purposes, these outlook training classes can give you the skills you need. Browse our Outlook course descriptions and schedules and contact us with any questions you may have.

What are the options to learn Microsoft Outlook?

Our business-oriented Microsoft Outlook training is designed for working professionals. Our comprehensive training covers all the essential features of this email management software, equipping you with the necessary skills to efficiently organize your emails, contacts, calendar events and tasks. For those searching for "Outlook training Microsoft" we offer perfect combination for those looking to enhance their skills in using this essential software. With our expert guidance, you'll become proficient in managing your emails, contacts, and calendar events efficiently. Our comprehensive training covers all the necessary features of Microsoft Outlook, ensuring that you are equipped with the knowledge and skills to become a power user.

Our Microsoft 365 Outlook training is designed to cater to different learning styles. With a combination of both theoretical and practical modules, our expert trainers will guide you through the essentials of Outlook in a live virtual class environment. Or, you can learn at your own pace by signing up for our online Outlook classes.

Each outlook class delves deep into the functionalities of Microsoft Outlook such as creating and sending emails, setting up rules and filters to manage your inbox effectively, scheduling meetings and appointments with ease using the calendar feature, and utilizing the task list to stay on top of your to-do's. Through our hands-on exercises and real-life examples, you will gain a solid understanding of how to make the most out of this powerful email client.

We also offer training for those who prefer using the web-based version of Outlook. Our instructors will guide you through the unique features of the online platform and demonstrate how to seamlessly integrate it with your desktop Outlook application.

Join our Microsoft Outlook training today and take control of your email management. Our expert trainers, comprehensive curriculum and flexible learning options make this course a must for anyone looking to improve their productivity using Microsoft's renowned email software. Let us help you unlock the full potential of outlook in both your personal and professional life.

What are the top Microsoft Outlook skills?

A: As one of the most popular email clients in the world, Microsoft Outlook is a tool that many workers rely on for daily communication. While Outlook is relatively easy to use, there are still some key skills that can make using the software even easier and more efficient. Here are some of the top Microsoft Outlook skills that users should learn:

Top Microsoft Outlook Skills

1. The ability to manage your inbox. This includes being able to quickly and easily find the emails you need, sorting and filtering messages, and using search functions effectively.

2. The ability to use email features efficiently. This means knowing how to use all of Outlook's features, from setting up rules and filters to using the calendar and scheduling features.

3. The ability to troubleshoot email issues. This can include anything from dealing with spam emails to configuring email accounts on different devices.

4. The ability to create professional-looking emails. This includes knowing how to format messages correctly, insert images and attachments, and create signature blocks.

5. The ability to work with team members on projects. This can involve sending and receiving group emails, scheduling meetings and appointments, and working on shared documents.

6. The ability to stay organized. This includes using features like folders and tagging to keep track of messages, setting up reminders for important tasks, and managing your calendar effectively.

7. The ability to customize Outlook to your needs. This can include anything from creating custom views to adding add-ins and plugins.

8. The ability to integrate Outlook with other software programs. This can involve syncing Outlook with your mobile device or using it in conjunction with other productivity tools like Microsoft Office or OneNote.

9. The ability to use Outlook keyboard shortcuts. This can help you save time by allowing you to quickly perform common tasks without having to use the mouse.

10. The ability to troubleshoot Outlook problems. This can include anything from dealing with corrupt files and data loss to resolving synchronization issues.

Where Can I Learn More About Microsoft Outlook?

Outlook Blogs

Outlook User Groups

Outlook Online Forums

Explore Outlook Training Classes Near Me:

Certstaffix Training provides Microsoft Outlook classes near me or online, depending on the number of students involved. We offer online courses for individual learners, as well as in person classes at your office for corporate groups. Our trainers are highly experienced professionals with the expertise necessary to help you gain a thorough understanding of Microsoft Outlook concepts and tools. With our courses available online for individuals or in person for corporate groups, it's easy to develop your Microsoft Outlook skills. Start learning today and see how Certstaffix Training can help you reach your goals.



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