Outlook - Level 1 Course
Course Details:
Length: 1 day
Price: $275/person (USD)
Group Price: Request Quote
Course Features:
Live Instructor Teaching
Certificate of Completion
Courseware: Print
Hands-On Learning?: Yes
Software Lab Included?: Yes
Delivery Methods:
Individuals and Groups
@ Your Location or Our Labs
Group Teams
@ Your Organization
This is an instructor-led course. It is taught by an instructor
live online or at organizations for groups.
For
team training, we can teach onsite at your office or private live online.
How Online Classes Work? - Learn How Our Live Online Classes Work
Course Overview
Learn the basic features of Microsoft Outlook and get more done quickly. Learn about: Outlook Basic, Outlook Modules, Sending/Receiving Email, Contacts, Calendaring, Tasks and Customizing the Interface.
Register Early: Registration Deadline is 2 Weeks Prior to Class Start.
Course Notes
Versions That Can Attend: Office 365, 2019, 2016, & 2013 (Microsoft Windows PC)
Course Taught With: Office version 2016 (Microsoft Windows PC) Software and Courseware
Not Appropriate For: Macintosh versions of Office
Knowledge Prerequisites
• To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to start programs, switch between programs, locate saved files, close programs, and use a browser to access websites. You can obtain this level of skills and knowledge by taking the Windows for End Users Course.
Suggested Follow-Ons
Outlook - Level 2
Related Certifications
MOS: Microsoft Outlook Association Certification
Certification Notes: Certification exams are administered by third party testing companies. Our courses prepare you for the certification exam, which is an additional fee paid to the testing provider. You must contact the corresponding testing provider to take a certification exam.
Course Topics
Chapter 1: Outlook 2016 basics 3
Start Outlook 4
Work in the Outlook user interface 5
Sidebar: About Office 6
Identify app window elements 8
Sidebar: Tell me what you want to do 15
Work with the ribbon and status bar 15
Sidebar: Adapt procedure steps 18
Manage Office and Outlook settings 22
Sidebar: Microsoft account options 24
Skills review 28
Practice tasks 29
Chapter 2: Explore Outlook modules 31
Work in the Outlook app window 32
Work with items 32
Switch among modules 34
Work in the Mail module 36
Folder Pane content 36
Ribbon tabs 39
Content area views 41
Sidebar: Display conversations 47
Message windows 47
Sidebar: Draft responses in the Reading Pane 53
Sidebar: The Backstage view of a message 54
Work in the Calendar module 55
Ribbon tabs 56
Calendar item windows 57
Work in the People module 59
Ribbon tabs 60
Contact record windows 61
Work in the Tasks module 63
Ribbon tabs 64
Task windows 64
Skills review 65
Practice tasks 66
Chapter 3: Send and receive email messages 71
Create and send messages 72
Create messages 73
Troubleshoot message addressing 78
Save and send messages 82
Sidebar: Send from a specific account 84
Attach files and Outlook items to messages 88
Sidebar: New mail notifications 95
Display messages and message attachments 96
Display message content 96
Display attachment content 98
Display message participant information 103
Respond to messages 108
Sidebar: Resending and recalling messages 112
Skills review 115
Practice tasks 116
Chapter 7: Store and access contact information 217
Save and update contact information 218
Create and modify contact records 219
Sidebar: Contact record sources 220
Sidebar: Conform to name and address standards 225
Communicate with contacts 231
Sidebar: Create custom contact record fields 232
Initiate actions from contact records 233
Select message recipients from address books 235
Sidebar: Link contact records 238
Display different views of contact records 238
Sidebar: Modify the settings of any view 243
Print contact records 245
Skills review 251
Chapter 9: Manage scheduling 291
Schedule appointments and events 292
Sidebar: Add holidays to your calendar 296
Convert calendar items 298
Configure calendar item options 300
Schedule and change meetings 306
Respond to meeting requests 314
Display different views of a calendar 316
Sidebar: Use the Date Navigator 320
Skills review 323
Practice tasks 324
Chapter 11: Track tasks 369
Create tasks 370
Create task items 370
Create tasks from Outlook items 379
Manage tasks 381
Update tasks 382
Remove items from your task list 385
Manage task assignments 387
Assign tasks to other people 387
Respond to task assignments 391
Display different views of tasks 393
Display tasks in the Tasks module 393
Sidebar: Outlook Today 396
Display tasks in other modules 399
Skills review 401
Practice tasks 402
Chapter 12: Manage window elements 407
Personalize the Outlook app window 408
Configure the Folder Pane 409
Configure the Navigation Bar 411
Display module peeks 412
Configure the Reading Pane 414
Customize the Quick Access Toolbar 416
Customize the ribbon 420
Customize user interface fonts 425
Skills review 431
Practice tasks 432
