Microsoft Outlook - Level 2 Course



Course Details:

Length: 1 day

Price: $295/person (USD)

Bundle & Save: View Bundle

Group Price: Request Quote

Training Reviews

Course Features:

Live Instructor Teaching

Certificate of Completion

Digital Badge

Courseware: Print

Free 6 Month Online Retake

Hands-On Learning?: Yes

Software Lab Included?: Yes

Delivery Methods:

Live Online

Individuals and Groups
@ Your Location

Onsite for Teams

Group Teams
@ Your Organization

This is an instructor-led course. It is taught by an instructor live online or at organizations for groups.
For team training, we can teach onsite at your office or private live online.

 

Course Overview

Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it's likely that email technologies will continue to evolve with the changing needs of workplaces. After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies. Many organizations have implemented mail management systems that combine the back-end power of Microsoft® Exchange Server and the front-end intuitive user interface of Microsoft® Outlook®.

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.


Register Early: Registration Deadline is 2 Weeks Prior to Class Start.


Course Notes

Versions That Can Attend: Desktop Version of Office 2021, 365, 2019, 2016 (Microsoft Windows PC or Macintosh)
Course Taught With: Desktop Version of Office version 365 (Microsoft Windows PC) Software and Courseware


Knowledge Pre-Requisites

Outlook - Level 1

Related Certifications

MOS: Microsoft Outlook Association Certification

Certification Notes: Certification exams are administered by third party testing companies. Our courses prepare you for the certification exam, which is an additional fee paid to the testing provider. You must contact the corresponding testing provider to take a certification exam.

 

Course Topics

Lesson 1: Modifying Message Properties and Customizing Outlook
  • Topic A: Insert Hyperlinks and Symbols
  • Topic B: Modify Message Properties
  • Topic C: Add Email Accounts to Outlook
  • Topic D: Customize Outlook Options
Lesson 2: Organizing, Searching, and Managing Messages
  • Topic A: Group and Sort Messages
  • Topic B: Filter and Manage Messages
  • Topic C: Search Outlook Items
Lesson 3: Managing Your Mailbox
  • Topic A: Manage Junk Email Options
  • Topic B: Manage Your Mailbox Size
Lesson 4: Automating Message Management
  • Topic A: Use Automatic Replies
  • Topic B: Use Rules to Organize Messages
  • Topic C: Create and Use Quick Steps
Lesson 5: Working with Calendar Settings
  • Topic A: Set Advanced Calendar Options
  • Topic B: Create and Manage Additional Calendars
  • Topic C: Manage Meeting Responses
Lesson 6: Managing Contacts
  • Topic A: Import and Export Contacts
  • Topic B: Use Electronic Business Cards
  • Topic C: Forward Contacts
Lesson 7: Sharing Outlook Items
  • Topic A: Assign and Manage Tasks
  • Topic B: Share Your Calendar
  • Topic C: Share Your Contacts
Lesson 8: Managing Outlook Data Files
  • Topic A: Use Archiving to Manage Mailbox Size
  • Topic B: Work with Outlook Data Files
Appendix A: Mapping Course Content to Microsoft Outlook (Microsoft 365 Apps and Office 2019): Exam MO-400

Appendix B: Selected Advanced Topics

Appendix C: Microsoft® Outlook® Common Keyboard Shortcuts



Course FAQs

This course is taught by a live instructor and is available in two class formats:

  1. Live Online for Individuals
  2. Onsite/Online for Private Groups







Related Microsoft Outlook Information:

Public instructor-led Microsoft Outlook course prices start at $295 per student. Group training discounts are available.

Self-Paced Microsoft Outlook eLearning courses cost $150 at the starting point per student. Group purchase discounts are available.

 







Registration:

Have a Group?
Request Private Training

5/30/2025 10:00:00 AM
Online Class

Registration Deadline - 05/13/2025

 

7/15/2025 10:00:00 AM
Online Class

Registration Deadline - 06/30/2025

 

9/3/2025 10:00:00 AM
Online Class

Registration Deadline - 08/19/2025

 

10/17/2025 10:00:00 AM
Online Class

Registration Deadline - 09/30/2025

 

12/2/2025 10:00:00 AM
Online Class

Registration Deadline - 11/17/2025

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