Microsoft Outlook - Level 2 Course

Course Details:

Length: 1 day

Price: $275/person (USD)

Bundle & Save: View Bundle

Group Price: Request Quote

Training Reviews

Course Features:

Live Instructor Teaching

Certificate of Completion

Digital Badge

Courseware: Print

Free 6 Month Online Retake

Hands-On Learning?: Yes

Software Lab Included?: Yes

Delivery Methods:

Live Online

Individuals and Groups
@ Your Location

Onsite for Teams

Group Teams
@ Your Organization

This is an instructor-led course. It is taught by an instructor live online or at organizations for groups.
For team training, we can teach onsite at your office or private live online.


Course Overview

Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it's likely that email technologies will continue to evolve with the changing needs of workplaces. After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies. Many organizations have implemented mail management systems that combine the back-end power of Microsoft® Exchange Server and the front-end intuitive user interface of Microsoft® Outlook®.

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.

Register Early: Registration Deadline is 2 Weeks Prior to Class Start.

Course Notes

Versions That Can Attend: Desktop Version of Office 2021, 365, 2019, 2016 (Microsoft Windows PC or Macintosh)
Course Taught With: Desktop Version of Office version 365 (Microsoft Windows PC) Software and Courseware

Knowledge Pre-Requisites

Outlook - Level 1

Related Certifications

MOS: Microsoft Outlook Association Certification

Certification Notes: Certification exams are administered by third party testing companies. Our courses prepare you for the certification exam, which is an additional fee paid to the testing provider. You must contact the corresponding testing provider to take a certification exam.


Course Topics

Lesson 1: Modifying Message Properties and Customizing Outlook
  • Topic A: Insert Hyperlinks and Symbols
  • Topic B: Modify Message Properties
  • Topic C: Add Email Accounts to Outlook
  • Topic D: Customize Outlook Options
Lesson 2: Organizing, Searching, and Managing Messages
  • Topic A: Group and Sort Messages
  • Topic B: Filter and Manage Messages
  • Topic C: Search Outlook Items
Lesson 3: Managing Your Mailbox
  • Topic A: Manage Junk Email Options
  • Topic B: Manage Your Mailbox Size
Lesson 4: Automating Message Management
  • Topic A: Use Automatic Replies
  • Topic B: Use Rules to Organize Messages
  • Topic C: Create and Use Quick Steps
Lesson 5: Working with Calendar Settings
  • Topic A: Set Advanced Calendar Options
  • Topic B: Create and Manage Additional Calendars
  • Topic C: Manage Meeting Responses
Lesson 6: Managing Contacts
  • Topic A: Import and Export Contacts
  • Topic B: Use Electronic Business Cards
  • Topic C: Forward Contacts
Lesson 7: Sharing Outlook Items
  • Topic A: Assign and Manage Tasks
  • Topic B: Share Your Calendar
  • Topic C: Share Your Contacts
Lesson 8: Managing Outlook Data Files
  • Topic A: Use Archiving to Manage Mailbox Size
  • Topic B: Work with Outlook Data Files
Appendix A: Mapping Course Content to Microsoft Outlook (Microsoft 365 Apps and Office 2019): Exam MO-400

Appendix B: Selected Advanced Topics

Appendix C: Microsoft® Outlook® Common Keyboard Shortcuts

Course FAQs

What Are the Available Class Formats?

This course is taught by a live instructor and is available in two class formats:

  1. Live Online for Individuals
  2. Onsite/Online for Private Groups

What Are Microsoft Outlook Message Content Enhancement Options?

Microsoft Outlook offers several options to enhance message content. These include the ability to format text, apply theme colors and fonts to text, insert tables and hyperlinks, attach files and images, create lists, and more. By utilizing these tools effectively, you can create messages that are both professional and engaging.

Using Microsoft Outlook’s formatting options, you can customize the look of your messages. Text can be made bold or italicized for emphasis, as well as underlined and highlighted. Fonts can be changed to match a particular color scheme or size requirements. You can also apply various themes to text and insert tables with customizable columns and rows.

Hyperlinks are very useful when creating messages in Microsoft Outlook, as they allow readers to quickly find additional information. You can attach files and images directly to your messages and resize or compress them if needed. Additionally, lists can be created with various bullet points, numbering systems, or symbols for easy organization of ideas.

Overall, Microsoft Outlook’s message content enhancement options offer users a variety of ways to make their messages stand out. By using the available formatting options, inserting tables and hyperlinks, attaching files and images, and creating lists, you can create professional and engaging messages that will help communicate your ideas effectively.

What Are Microsoft Outlook Email Security Features?

Microsoft Outlook offers some of the best email security features. These features provide a secure environment for users, allowing them to protect their information from malicious actors and other threats.

Outlook's security features include encryption, data loss prevention (DLP), two-factor authentication (2FA), anti-phishing, and malware protection.

Encryption helps to keep data secure by scrambling it so that only authorized users can access it. This feature is especially important for sensitive emails, such as those containing confidential information or personal details. Data loss prevention (DLP) ensures that any potentially-compromised emails are blocked from being sent out of the system, protecting both the sender and the recipient.

Two-factor authentication (2FA) is another layer of security used by Outlook to ensure only authorized users are accessing emails. This feature requires users to enter a code sent to their mobile device or email address before they can access their account, adding a layer of protection. Anti-phishing technology helps to protect users from malicious emails by scanning incoming messages for suspicious links or attachments. Finally, Outlook's malware protection helps detect and block any malicious files before they can harm.

By leveraging these features, Microsoft Outlook provides users with a secure environment for sending and receiving emails. This ensures that confidential data is protected from unauthorized access, giving users peace of mind.

What Is Microsoft Outlook Inbox Organization?

Microsoft Outlook provides users with a range of essential tools for managing their inbox. It allows them to create folders, set up rules, and use Inbox Zero to keep their mailbox organized. Features like Quick Steps and Sweep can help users quickly sort through emails in their inbox and prioritize tasks. Additionally, the Conversation View feature enables users to keep their mail organized by sorting emails into threads. For those who need an extra layer of organization, Outlook allows users to create personal folders for important emails and tasks. With these tools, Microsoft Outlook makes it easy for users to keep their inbox organized and streamlined. By taking advantage of the features provided, users can make their mailbox more efficient and effective.

Ultimately, Microsoft Outlook inbox organization can help users stay on top of emails and tasks. The tools available in Outlook allow users to create an organized structure for managing their inbox and increasing productivity. With a well-organized inbox, users can quickly find emails, prioritize tasks, and manage their time more efficiently. Utilizing the features of Microsoft Outlook can help lessen the burden of managing an overflowing mailbox and make it easier to stay on top of important emails.

What Is Microsoft Outlook Contact Management?

Microsoft Outlook contact management is an essential component of the Outlook application suite. It allows users to store, organize and manage contacts in one convenient place. With a few clicks of the mouse, you can easily access contact information such as names, email addresses, phone numbers, and other details. In addition to storing contact information, Outlook contact management allows users to link contacts together and create groups. This makes it easy to find the contact information of a person or group quickly. Contact management also helps users remain organized with reminders and email notifications for upcoming events and tasks. Ultimately, Microsoft Outlook contact management is an efficient way to store, manage and organize your contacts. By taking advantage of this feature, users can ensure their contacts are up-to-date and easily accessible. This makes it easier to stay in touch with colleagues, family, and friends. Thus, Outlook contact management allows users to make the most of their contact list and enjoy better communication with those around them.

What Is Microsoft Outlook Calendar Management?

Microsoft Outlook calendar management is an efficient way to organize and manage your business activities. It allows you to create, view, edit, and share calendars efficiently with others, enabling businesses of all sizes to stay connected and organized. You can use it to schedule meetings, track deadlines, collaborate on projects, monitor tasks, and share your availability with colleagues. It also features advanced features such as reminders, repeated tasks, customizable views, and integration with popular apps and services. With its powerful set of tools, Microsoft Outlook calendar management can help you optimize your workflow and stay on top of your daily tasks. It is an essential tool for any business looking to improve productivity and manage its time more effectively. With its powerful set of features and customizable options, it can be an invaluable asset in helping you manage your day-to-day activities.

What Are Microsoft Outlook Customization Options?

Microsoft Outlook provides a wide range of customization options to help you tailor the software to your needs. You can customize the look and feel of the interface, as well as set up rules and tasks that automate certain processes. Additionally, Outlook offers various features that allow users to organize their inboxes more efficiently and quickly access important messages. With its many customization options, Outlook can help you optimize your workflow and increase productivity.

To customize Outlook, users can modify their display settings, such as color schemes and themes. Additionally, Outlook allows users to change their view options by setting up filters or creating categories for grouping emails together. Users can also create rules that organize messages based on certain criteria and trigger tasks when certain conditions are met. Additionally, Outlook allows users to customize their quick access toolbar by adding frequently used commands.

By taking advantage of the customization options available in Microsoft Outlook, you can make the software work best for you. With its many customization options, Outlook offers an excellent solution for managing emails and boosting productivity.

What Are Microsoft Outlook Automatic Email Management Features?

Microsoft Outlook offers a range of automatic email management features that allow users to better organize their inboxes and enhance productivity. These features include Clutter, which moves lower priority emails into a separate folder; Focused Inbox, which separates important emails from the rest; Conversation View, which organizes related emails into one message thread; Quick Steps, allowing users to create customized rules for moving emails; and Rules and Alerts, which can be used to create automatic responses or forward messages. Additionally, the Quick Filter feature can be used to quickly view specific types of emails based on sender, subject line, date received and more.

All of these features are designed to help users better manage their email inboxes and make efficient use of their time. By leveraging Microsoft Outlook's automatic email management features, users can save time and increase productivity by effectively managing their inboxes.

Related Microsoft Outlook Information:

How Much Do Microsoft Outlook Training Courses Cost?

Public instructor-led Microsoft Outlook course prices start at $275 per student. Group training discounts are available.

Self-Paced Microsoft Outlook eLearning courses cost $125 at the starting point per student. Group purchase discounts are available.

What Outlook Skills Should I Learn?

A: If you are wondering what Outlook skills are important to learn, we've written a Microsoft Outlook Skills and Learning Guide that maps out Outlook skills that are key to master and which of our courses teaches each skill.

Read Our Microsoft Outlook Skills and Learning Guide

How Can I Learn the Basic Features of Microsoft Outlook?

A: Learning the basic features of Microsoft Outlook starts with understanding what you need to get out of it. While Outlook is primarily an email client, its integration capability also offers features that can aid businesses in scheduling, contact management, and task delegation, among other activities. Free tutorials and guides, including those offered by Microsoft, can help individuals learn the ins and outs out of the program. To get the most out of the software, individuals can sign up for classes that walk them through the software’s functions. These courses can be structured around a certain skill level or specific Outlook features.

More Information on How to Learn the Basic Features of Microsoft Outlook

How can I improve my Outlook skills?

A: If you're looking to improve your Outlook skills, Certstaffix Training can help. We offer online classes for individuals and onsite training for groups. Our courses are designed to teach you everything from the basics to more advanced features of Outlook.

Our trainers are experts in Outlook, and they will guide you step-by-step through the training materials. You'll learn how to manage your email, calendar, contacts, and tasks effectively with Outlook. Plus, you'll get tips and tricks to make your workday smoother.

If you're ready to improve your outlook skills, Certstaffix Training is the perfect place to start. Contact us today to learn more about our Outlook training classes!

What are basic Microsoft Outlook skills?

A: Several basic skills are needed to effectively use Microsoft Outlook. These skills include organizing emails, managing contacts, scheduling appointments and tasks, and using the various features of the software to your advantage. outlook training classes can help you learn these skills and more so that you can be more productive in your work life.

Some of the basic skills that you will learn in outlook training classes include:

  • How to organize your email inboxes for maximum efficiency
  • How to manage your contacts list effectively
  • How to schedule appointments and tasks efficiently
  • How to use the various features of Microsoft Outlook to your advantage

Organizing your email inboxes is one of the most important aspects of using Microsoft Outlook effectively. You will learn how to create different folders for different types of emails, how to set up rules to automatically sort your emails, and how to archive old emails so that they do not take up space in your inbox.

Managing your contacts list is another important skill that you will learn in outlook training classes. You will learn how to add new contacts, how to edit existing contact information, and how to delete contacts that you no longer need. You will also learn how to create groups so that you can easily send emails to multiple recipients.

Scheduling appointments and tasks is another key skill that you will learn in outlook training classes. You will learn how to create appointments and tasks, how to assign due dates and reminders, and how to track your progress on tasks. You will also learn how to share appointments and tasks with others so that they can stay up-to-date on your schedule.

Using the various features of Microsoft Outlook to your advantage is another skill that you will learn in outlook training classes. You will learn how to use the calendar, how to set up meeting requests, and how to manage your email signatures. You will also learn how to customize Microsoft Outlook so that it meets your specific needs.

Are there classes for Outlook?

A: Yes, there are outlook training classes available to help you improve your outlook skills. Whether you want to learn how to use outlook for business or personal purposes, these classes can give you the knowledge and skills you need. Many of these classes are offered online, so you can take them at your own pace and in your own time. With outlook training, you can learn how to use all of the features of outlook and become an expert user.

Certstaffix Training offers both online and group onsite classes for Microsoft Outlook. Whether you need to learn how outlook for business or personal purposes, these outlook training classes can give you the skills you need. Browse our Outlook course descriptions and schedules and contact us with any questions you may have.

What are the options to learn Microsoft Outlook?

Welcome to our professional and business-oriented Microsoft Outlook training! Our comprehensive training covers all the essential features of this email management software, equipping you with the necessary skills to efficiently organize your emails, contacts, calendar events and tasks. For those searching for "Outlook training Microsoft" we offer perfect combination for those looking to enhance their skills in using this essential software. With our expert guidance, you'll become proficient in managing your emails, contacts, and calendar events efficiently. Our comprehensive training covers all the necessary features of Microsoft Outlook, ensuring that you are equipped with the knowledge and skills to become a power user.

Our Microsoft 365 Outlook training is designed to cater to different learning styles. With a combination of both theoretical and practical modules, our expert trainers will guide you through the essentials of Outlook in a live virtual class environment. Or, you can learn at your own pace by signing up for our online Outlook classes.

Each outlook class delves deep into the functionalities of Microsoft Outlook such as creating and sending emails, setting up rules and filters to manage your inbox effectively, scheduling meetings and appointments with ease using the calendar feature, and utilizing the task list to stay on top of your to-do's. Through our hands-on exercises and real-life examples, you will gain a solid understanding of how to make the most out of this powerful email client.

We also offer training for those who prefer using the web-based version of Outlook. Our instructors will guide you through the unique features of the online platform and demonstrate how to seamlessly integrate it with your desktop Outlook application.

Join our Microsoft Outlook training today and take control of your email management. Our expert trainers, comprehensive curriculum and flexible learning options make this course a must for anyone looking to improve their productivity using Microsoft's renowned email software. Let us help you unlock the full potential of outlook in both your personal and professional life.

What are the top Microsoft Outlook skills?

A: As one of the most popular email clients in the world, Microsoft Outlook is a tool that many workers rely on for daily communication. While Outlook is relatively easy to use, there are still some key skills that can make using the software even easier and more efficient. Here are some of the top Microsoft Outlook skills that users should learn:

Top Microsoft Outlook Skills

1. The ability to manage your inbox. This includes being able to quickly and easily find the emails you need, sorting and filtering messages, and using search functions effectively.

2. The ability to use email features efficiently. This means knowing how to use all of Outlook's features, from setting up rules and filters to using the calendar and scheduling features.

3. The ability to troubleshoot email issues. This can include anything from dealing with spam emails to configuring email accounts on different devices.

4. The ability to create professional-looking emails. This includes knowing how to format messages correctly, insert images and attachments, and create signature blocks.

5. The ability to work with team members on projects. This can involve sending and receiving group emails, scheduling meetings and appointments, and working on shared documents.

6. The ability to stay organized. This includes using features like folders and tagging to keep track of messages, setting up reminders for important tasks, and managing your calendar effectively.

7. The ability to customize Outlook to your needs. This can include anything from creating custom views to adding add-ins and plugins.

8. The ability to integrate Outlook with other software programs. This can involve syncing Outlook with your mobile device or using it in conjunction with other productivity tools like Microsoft Office or OneNote.

9. The ability to use Outlook keyboard shortcuts. This can help you save time by allowing you to quickly perform common tasks without having to use the mouse.

10. The ability to troubleshoot Outlook problems. This can include anything from dealing with corrupt files and data loss to resolving synchronization issues.

Where Can I Learn More About Microsoft Outlook?

Outlook Blogs

Outlook User Groups

Outlook Online Forums

Explore Outlook Training Classes Near Me:

Certstaffix Training provides Microsoft Outlook classes near me or online, depending on the number of students involved. We offer online courses for individual learners, as well as in person classes at your office for corporate groups. Our trainers are highly experienced professionals with the expertise necessary to help you gain a thorough understanding of Microsoft Outlook concepts and tools. With our courses available online for individuals or in person for corporate groups, it's easy to develop your Microsoft Outlook skills. Start learning today and see how Certstaffix Training can help you reach your goals.



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