Customer Service Training Philadelphia, Pennsylvania

Certstaffix® Training offers Customer Service training courses in Philadelphia, Pennsylvania in several training formats. For most courses, we offer both public online training for individuals and onsite or online training for private groups. Browse our offerings below to learn more about our Customer Service training options available for individuals or corporate teams in Philadelphia.

Have questions about Customer Service training options in Philadelphia? Call us at 888-330-6890 or Contact Us today.


Customer Service Classes Available in Philadelphia

Customer Service Training Classes


       

Customer Service Instructor-led Courses

Course Title (click for details & dates) Length Price (USD)
Customer Service 1 day $335
       

Customer Service Self-Paced eLearning

Course Title (click for details & purchase) Length Price (USD)
Customer Service eLearning Bundle 10 courses $300
 

Available Customer Service Training Methods:



Individual Live Online

Instructor-led

Attend our live online public Customer Service training for individuals. An instructor teaches you remotely at your location.

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Team Onsite & Online

Instructor-led

Have a team needing the same training in Customer Service? We can send an instructor to your office or host a private online class.

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Self-Paced Online

eLearning

Purchase self-paced Customer Service eLearning to attend training on a timeframe that works for you or your team's schedule.

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If a central component of your team’s legacy includes being recognized for creating legendary customer service, then skills development will play a central role in reaching your goals. Our courses cover foundational knowledge through customer service excellence!

Certstaffix Training offers various ways to learn Customer Service skills. Self-Paced eLearning modules are available that allow you to start and stop as needed. Pick up where you left off easily.






Customer Service Training FAQs

How Much Do Customer Service Training Courses Cost?

Public instructor-led Customer Service course prices start at $335 per student. Group training discounts are available.

Self-Paced Customer Service eLearning courses cost $300 at the starting point per student. Group purchase discounts are available.

Why Invest in Employee Training for HR Professionals?

A: Investing in employee training for professionals in human resource management (HRM) can be as important as obtaining training for your general workforce. In some ways, it can be even more imperative, as a fully functional and competent HR department can facilitate productivity among your staff. HR professionals can benefit from taking a number of courses, such as those that teach them how to work with common office software like Microsoft Office or skills like customer service. Adequate training for HR professionals can aid them in better identifying and addressing the needs of your employees.

More Information on Employee Training for HR Professionals

Where Can I Learn More About Customer Service?

Customer Service Blogs

Customer Service User Groups

Customer Service Online Forums

More Customer Service Training Classes Near Me

 



Individual Customer Service Online Classes in Philadelphia

When individuals need to learn Customer Service in Philadelphia, Certstaffix Training provides online classes in two formats: 1) Live Online or 2) Self-paced eLearning.

Computer Training Classes
1. Live Online Training Classes

Our live online Customer Service training classes in Philadelphia are held on set schedules and taught by real live instructors. You can view live online class schedules by viewing each course outline. These are fully interactive classes that students attend in a virtual Zoom classroom. You can ask questions just like in a physical classroom. There are break times throughout the day. Most classes also involve hands-on exercises in an online lab environment we provide during class.

2. Self-Paced eLearning Training Classes

Our Customer Service eLearning courses are self-paced - you attend when it is convenient for you in a web browser. Video lectures teach you and you can start, stop & replay as much as you like during your 6-month subscription length. Certain eLearning classes (as indicated on each eLearning course outline) also include a virtual computer where you can practice with the software you are learning. Customer Service eLearning is a good solution for independent learners or people with limited schedules.


Team Customer Service Group Classes in Philadelphia

When you need Customer Service onsite training in Philadelphia for a corporate group, we can send an instructor to your office or hold online private classes. Customer Service onsite training classes allow face-to-face in-person instruction by sending an instructor to your office in the Philadelphia area. You can also schedule a private live online training for your group in Philadelphia that allows for a class for just your employees. Get a quote today online or give us a call at 888-330-6890.


Philadelphia Area Computer Training Classes

Certstaffix Training offers training classes in Philadelphia on computer and business skills through instructor-led and eLearning training methods. Instructor-led classes in Philadelphia are delivered either live online or onsite at your organization for groups. eLearning courses are self-paced and may be purchased for individuals or entire teams.

Certstaffix Training Services Available in Philadelphia:

There is a growing demand for computer skills in the city of Philadelphia. Businesses and organizations are increasingly relying on computers and other digital devices to conduct their operations. As a result, they need employees who are skilled in using these tools.

Our computer classes in Philadelphia can give your employees the skills they need to be productive and efficient in their jobs. By taking advantage of these services, you can ensure that your employees are up-to-date on the latest computer technologies.

In addition to providing training for your employees, our computer training in Philadelphia can also help you improve your own skills. If you are not familiar with the latest computer technologies, you can take advantage of these classes to learn about them. This can help you stay ahead of the curve and be more productive in your own work.

Whether you are looking for computer training for your employees or for yourself, we have a number of options available in the city of Philadelphia. You can find computer classes that offer a variety of different topics, including software applications, hardware, networking, and security. By taking advantage of these services, you can get the most out of your investment in computer training.




Service Area: Philadelphia Camden Gloucester City Yeadon Collingswood Darby Pennsauken Lansdowne Audubon Drexel Hill Bellmawr Cherry Hill Ardmore Haddonfield Woodbury Springfield Maple Shade Cinnaminson Broomall Woodlyn Chester Lindenwold Willow Grove Marlton Pine Hill Norristown

Available Training Classes

 



Philadelphia Customer Service Course Descriptions


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Customer Service

$335 (USD) • 1 Day • As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.

Customer Service eLearning Bundle

$300 (USD) •   10 Courses • This eLearning Bundle includes these 10 courses: Customer Service: Telephone Etiquette, Customer Service: Business Email Etiquette, Customer Service: Trust and Rapport Building, Customer Service: Active Listening Skills, Customer Service: Problem Solving Model, Customer Service: Defusing Anger, Customer Service: Managing Customer Expectations, and more...


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